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Heating Scotland Ltd

5.0

67 Reviews

About

Heating Scotland have been making central heating affordable and efficient for over 15 years now.
We install and maintain domestic and commercial gas boilers and also electric boilers.

We are a small company based in East Lothian, covering Edinburgh and the Lothians. We provide a level of customer service seldom seen in many of the larger companies.

We are an independent heating installer that thrives on word of mouth by putting the customer first. We take a real pride in every job we do and we only ever install reliable equipment in your home.

We are accredited installers for all of the main gas and electric boiler manufacturers including Vaillant, Worcester Bosch, Viessmann, Vokera, Trianco, OSO, Heatrae Sadia and EHC. What this means to the customer is the added benefit of a minimum 5 year warranty on any system installed by us.

Unlike other companies, everything we install is covered for a minimum of 5 years, not just the boiler. We can warranties of up to 10 years on most boilers we fit

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Boiler repair
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • electric central heating boilers
    • commercial heating boilers

Customer reviews

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5.0
67 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Heating Scotland Ltd, great service and communication
Customer Service
Quality
Value
We’ve used Heating Scotland Ltd for servicing, repairs and now for a new boiler at my parents. They are always really helpful and pleasant. The cost is what they quote. They turn up on time for appointments, do the work and clean up after themselves: Thoroughly recommend them. They even lent my parents a free electric heater whilst waiting for a part for the boiler when it broke down. Above and beyond.
Customer in East Lothian Posted on 04/08/2024 , work completed 02/08/2024
Central heating installation
Customer Service
Quality
Value
I had a new electric central heating system installed on 5th June and from the initial planning and quotation stage to the removal of my old storage heaters and the installation, Steve and his whole team were very professional and knowledgeable. The engineers were reliable, friendly and helpful, and very tidy workers. Excellent service all round from a very experienced team. I would highly recommend Heating Scotland.
Customer in Midlothian Posted on 29/07/2024 , work completed 05/06/2024
First rate service
Customer Service
Quality
Value
I have used Heating Scotland several times to upgrade and repair faults with my underfloor heating system. The engineers who dealt with the issues arrived at the agreed time, were knowledgable about what needed done, carried out the necessary work quickly and efficiently and did a great job of tidying up before the left. I could not have been happier and will certainly use them again.
Customer in East Lothian Council Posted on 19/04/2024 , work completed 04/03/2024
Good work as per usual!
Customer Service
Quality
Value
The heating engineer arrived dead on time as per the appointment. Just as expected as I’ve dealt with Heating Scotland previously. This work was an annual boiler service and was carried out promptly with minimal disruption or inconvenience coupled with a brief description of what the service entailed. As I said I’ve dealt with Heating Scotland before and they’re always efficient, friendly and right on time… Always a pleasure!
Customer in East Lothian Council Posted on 22/02/2024 , work completed 24/02/2009
Fitted thermostatic controller
Customer Service
Quality
Value
As usual prompt efficient service with a smile. Would never use any other company for my heating system. Steve runs a very efficient and professional team.
Customer in Edinburgh Posted on 21/12/2023 , work completed 01/12/2023
Excellent work
Customer Service
Quality
Value
I can’t rate Heating Scotland highly enough. I was left without heating or hot water for a week before contacting them to see if they could fit a new system for me at short notice. Within one day Steven came and looked at what had to be done, I was given a quote the next day by Shirley in the office, and one week later, by fitting me in to their already busy schedule, Aiden and Michael arrived bang on time, and never stopped until the job was completed. Nothing was too much trouble for them and they kept me fully informed of everything. I would recommend Heating Scotland to anyone, for their friendliness, competence and very competitive prices
Customer in East Lothian Council Posted on 20/12/2023 , work completed 19/12/2023
Always a professional service
Customer Service
Quality
Value
Heating Scotland fitting a new boiler and carry out the annual boiler serve. They are punctual, professional and reliable which is greatly appreciated.
Customer in Edinburgh Posted on 15/12/2023 , work completed 17/11/2023
Excellent professional service delivered by a great team
Customer Service
Quality
Value
Excellent professional service in fixing our heating and boiler problems. They addressed all the worries we had and delivered the service very cost efficiently The team communicated very clearly on what needed to be done and kept us informed all the time plus supported by an great office team (Shirley) . We have no hesitation in recommending Heating Scotland for a professional expert heating service . Thank you .
Customer in Edinburgh Posted on 12/12/2023 , work completed 14/11/2023
Excellent and Competent work
Customer Service
Quality
Value
I used Heating Scotland to install a new radiator and to install a Hive thermostat and valves. The work was carried out efficiently, and on time and the Heating Engineer was a pleasure to have in the house. I strongly recommend this firm.
Customer in Edinburgh Posted on 25/08/2023 , work completed 22/08/2023
Excellent service as usual
Customer Service
Quality
Value
Our annual boiler inspection was arranged with Shirley, and carried out in the usual professional manner by Steve without problem. We have been using Heating Scotland for 5 years since getting our boiler replaced and have nothing but praise for their excellent work and customer service. We would recommend them to anyone.
Customer in Midlothian Posted on 23/08/2023 , work completed 16/08/2023
Plumbing work
Customer Service
Quality
Value
Prompt response. Work as always done to our satisfaction. Totally trustworthy. We leave our key with the men with confidence
Customer in Edinburgh Posted on 02/08/2023 , work completed 30/04/0723
Excellent service
Customer Service
Quality
Value
Dealing with Shirley from a distance, was a pleasure. Shirley reassured me and assisted both my daughter and I so that a convenient time was set aside to attend to our system. Their Heating Engineer arrived promptly and after his assessment, he explained in detail, what needed to be done. Our system was attended to and shortly thereafter, Shirley sent through a quotation for additional work requested. We can highly recommend Heating Scotland!
Customer in Edinburgh Posted on 28/06/2023 , work completed 15/05/2023
Trusted trader for central heating
Customer Service
Quality
Value
Heating Scotland installed a replacement boiler a few years ago and moved it into the attic. I was very happy with the work and the professionalism of this trader. They carry out an annual service for me and this is done properly and I trust their advice and work. I would recommend them.
Customer in East Lothian Council Posted on 08/05/2023 , work completed 02/03/2023
Superb Service
Customer Service
Quality
Value
I’ve used Heating Scotland since I moved to my new build 8 years ago. Steve has been superb, coming out when I have twice had a problem and servicing regularly at a reasonable cost. Always cheerful, polite and trustworthy. His “back shop” help, Shirley, has been equally helpful when I needed advice and an appointment. The invoicing has been clear and reasonable. What more can I say, a fantastic service from a lovely couple.
Customer in West Lothian Posted on 08/05/2023 , work completed 04/05/2023
Servicing boilers
Customer Service
Quality
Value
Heating Scotland have been our preferred company for over 10 years. They installed two boilers into our home and have serviced our systems and sorted any minor issues since. They are completely professional, excellent at time keeping, friendly, tidy up when they finish. Also jobs are quoted and finished with no nasty surprises. Great value for money and totally trustworthy I’d recommend them to anyone without hesitation!
Lizzie in Edinburgh Posted on 21/03/2023 , work completed 01/03/2023
replace old 40 year old baxi system
Customer Service
Quality
Value
Was told to a wee holiday and the job would be done in 4 days. which it was. Excellent communication as they found lead pipe under bath. Said it would damage cladding. came back and hardly noticed very minor damage-bit of paint did the job. Very good service. Would recommend to anyone. Thanks.
Customer in East Lothian Council Posted on 17/03/2023 , work completed 03/03/2023
Heating Scotland Ltd - Highly recommend; efficient, professional and trustworthy
Customer Service
Quality
Value
Job was power flushing a wet heating system and fixing electric boiler. Excellent service, arrived exactly on time (which I really needed), took the time to listen to my summary of the problems, fixed heating, great result. Polite, professional and trustworthy. Really happy with this company, glad I found them. Will definitely use again.
Customer in Midlothian Posted on 07/03/2023 , work completed 06/03/2023
Combi Boiler Installation
Customer Service
Quality
Value
I am a chartered civil engineer with over 40 years experience both in the construction industry and lecturing to post graduate engineers. Heating Scotland replaced my existing conventional boiler with a combi. I found them to be completely professional in their approach to the contract from the initial estimate, which was very competitive, to the completion of the work which was of a high standard. I should also mention that the operatives were very friendly, helpful, careful, tidy and anxious to complete the work to a high standard. Most impressive!
Derek in Edinburgh Posted on 16/05/2022 , work completed 03/05/2022
Hot water problem
Customer Service
Quality
Value
I was having problems with my water not being hot all the time so I called Shirley who sent her engineer Stephen to site. It took him about 5 minutes to suss out that it was user idiocy that was to blame and he fixed my problem and showed me what the issue was [without making me look like the idiot I clearly had been]. Now, I am not versed in heating systems so he could have told me anything and charged me whatever he wanted and I would have been none the wiser but he is clearly an honest man working for an honest Company and that's worth its weight in gold. I have since had a service on the system and again there was no messing about just a job well done and as before, at a reasonable and fair price. I would have absolutely no issue with recommending Heating Scotland Ltd to anyone who might be in need of their services.
Iain in Edinburgh Posted on 27/04/2021 , work completed 16/04/2021
Good job & advice
Customer Service
Quality
Value
Very professional and well organised team. First of all the customer service is excellent. The engineer who attended our complicated issue on the heater was very knowledgable and after the repair took his time to explain what has been done. Will definitely use this firm again.
Dr. F in Edinburgh Posted on 20/04/2021 , work completed 16/04/2021
New boiler fitted
Customer Service
Quality
Value
Heating Scotland fitted a new, bigger boiler for us. The service was excellent from start to finish. We were given a quote quickly and Heating Scotland were very responsive to our few queries. Then the work was done a week later, efficiently, unobtrusively and to a very high standard. The guys who fitted the boiler were pleasant, worked safely in these COVID times and tidied up after themselves. The bill was exactly as quoted so a very efficient operation all round. I would highly recommend them and will use them again.
Customer in East Lothian Council Posted on 05/03/2021 , work completed 24/02/2021
Heating Scotland, superb family run heating business.
Customer Service
Quality
Value
A wonderful heating company that offers great service with support by phone and online from the office. We have an older boiler that required new parts and the engineer managed to locate these even though we had been told by others they were no longer available. A thoughtful caring company that goes the extra mile in the service of its customers. We can`t help but praise this company very highly.
Customer in Edinburgh Posted on 02/03/2021 , work completed 19/02/2021
Great work and fast
Customer Service
Quality
Value
Excellent company to work with. We have used them for years and not once have they let us down. Thank you guys and thanks also to Shirley in the office.
Customer in Edinburgh Posted on 19/02/2021 , work completed 12/02/2021
Landlord Gas Safety Checks
Customer Service
Quality
Value
The Heating Scotland engineer serviced the Gas boiler and carried out the Gas safety checks on all other appliances in our rental property. Our tenant has been shielding for a long time due to health issues during the current pandemic, she was worried about a stranger entering the premises but the engineer put her completely at ease and carried out a very professional service wearing full PPE.
John in West Lothian Posted on 11/02/2021 , work completed 08/02/2021
Replacement of Electric Storage Heaters
Customer Service
Quality
Value
I contacted Heating Scotland for a quote for the above work and my request was dealt with in a friendly and efficient manner by Shirley and Steve.I received a very competitive quote and the work was carried out by Steve and his apprentice(sorry I forgot his name)on the 21st October. All work done following Covid guidelines.Both men were very friendly and completed the installation quickly and efficiently and to an excellent standard. They also carried out some work which was not part of the quote at no extra cost. In particular, Steve highlighted that my meter (recently installed) had been wired incorrectly and he fixed the problem, again at no extra cost to me.I would have no hesitation in recommending Heating Scotland to anyone who needs this type of service.An excellent service from start to finish and nothing seemed too much. Thank you to all at Heating Scotland!
Customer in East Lothian Council Posted on 23/10/2020 , work completed 21/10/2020