/
Endorsed by Which?
Heating Scotland Ltd
About
Heating Scotland have been making central heating affordable and efficient for over 15 years now.
We install and maintain domestic and commercial gas boilers and also electric boilers.
We are a small company based in East Lothian, covering Edinburgh and the Lothians. We provide a level of customer service seldom seen in many of the larger companies.
We are an independent heating installer that thrives on word of mouth by putting the customer first. We take a real pride in every job we do and we only ever install reliable equipment in your home.
We are accredited installers for all of the main gas and electric boiler manufacturers including Vaillant, Worcester Bosch, Viessmann, Vokera, Trianco, OSO, Heatrae Sadia and EHC. What this means to the customer is the added benefit of a minimum 5 year warranty on any system installed by us.
Unlike other companies, everything we install is covered for a minimum of 5 years, not just the boiler. We can warranties of up to 10 years on most boilers we fit
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler servicing
- Gas safety testing and inspection
- Boiler repair
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
Plumbers
- Unvented cylinder installation and maintenance
More Services
- electric central heating boilers
- commercial heating boilers
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
47 reviews
Recommended
Recommended
by 100% of customers
Sort by
Electric boiler and central Heating Service
Customer Service
Quality
Value
Service visit booked and confirmed with friendly helpful staff. The engineer arrived on time and completed the service activity, explaining some aspects of the operation of the system ( which the previous supplier was unable to do. ) A couple of safety recommendations were made which I am happy to progress following prompt receipt of detailed quotation. Excellent service and I will be happy to bring them back next year for annual service.
Customer in Edinburgh
, work completed
Recommended
Excellent friendly service
We live in Edinburgh and chose Heating Scotland to install a new boiler 2 years ago. They provided an excellent, efficient and friendly service and a few minor teething problems were resolved very quickly (which is not always the case!). Since then we have used them for servicing and a couple of small jobs. We would recommend them highly.
Customer in Edinburgh
(Reviewer did not use service)
Recommended
Great service
Customer Service
Quality
Value
I have used Heating Scotland for the last 8/9 years. They put in a new boiler and new radiators and have used them every year for the boiler service. Very professional, and always on time. Would highly recommend.
Customer in East Lothian
, work completed
Recommended
Professional and efficient service
Customer Service
Quality
Value
We have been customers of Heating Scotland Ltd for several years, having used them initially to install a new gas boiler. We have subsequently had new radiators fitted in some of our rooms and have the boiler serviced annually. The staff are friendly but professional and any work arranged is done on the agreed day and at the agreed time. The staff are extremely knowledgeable and will offer advice as to which boiler/radiator will be most suitable to meet your requirements. We would have no hesitation in recommending Heating Scotland Ltd to anyone who is looking for a reputable company to install a new heating system.
Customer in East Lothian
, work completed
Recommended
Heating Scotland Ltd, great service and communication
Customer Service
Quality
Value
We’ve used Heating Scotland Ltd for servicing, repairs and now for a new boiler at my parents. They are always really helpful and pleasant. The cost is what they quote. They turn up on time for appointments, do the work and clean up after themselves: Thoroughly recommend them. They even lent my parents a free electric heater whilst waiting for a part for the boiler when it broke down. Above and beyond.
Customer in East Lothian
, work completed
Recommended
Central heating installation
Customer Service
Quality
Value
I had a new electric central heating system installed on 5th June and from the initial planning and quotation stage to the removal of my old storage heaters and the installation, Steve and his whole team were very professional and knowledgeable. The engineers were reliable, friendly and helpful, and very tidy workers. Excellent service all round from a very experienced team. I would highly recommend Heating Scotland.
Customer in Midlothian
, work completed
Recommended
First rate service
Customer Service
Quality
Value
I have used Heating Scotland several times to upgrade and repair faults with my underfloor heating system. The engineers who dealt with the issues arrived at the agreed time, were knowledgable about what needed done, carried out the necessary work quickly and efficiently and did a great job of tidying up before the left. I could not have been happier and will certainly use them again.
Customer in East Lothian Council
, work completed
Recommended
Good work as per usual!
Customer Service
Quality
Value
The heating engineer arrived dead on time as per the appointment. Just as expected as I’ve dealt with Heating Scotland previously. This work was an annual boiler service and was carried out promptly with minimal disruption or inconvenience coupled with a brief description of what the service entailed. As I said I’ve dealt with Heating Scotland before and they’re always efficient, friendly and right on time… Always a pleasure!
Customer in East Lothian Council
, work completed
Recommended
Fitted thermostatic controller
Customer Service
Quality
Value
As usual prompt efficient service with a smile. Would never use any other company for my heating system. Steve runs a very efficient and professional team.
Customer in Edinburgh
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
I can’t rate Heating Scotland highly enough. I was left without heating or hot water for a week before contacting them to see if they could fit a new system for me at short notice. Within one day Steven came and looked at what had to be done, I was given a quote the next day by Shirley in the office, and one week later, by fitting me in to their already busy schedule, Aiden and Michael arrived bang on time, and never stopped until the job was completed. Nothing was too much trouble for them and they kept me fully informed of everything. I would recommend Heating Scotland to anyone, for their friendliness, competence and very competitive prices
Customer in East Lothian Council
, work completed
Recommended
Always a professional service
Customer Service
Quality
Value
Heating Scotland fitting a new boiler and carry out the annual boiler serve. They are punctual, professional and reliable which is greatly appreciated.
Customer in Edinburgh
, work completed
Recommended
Excellent professional service delivered by a great team
Customer Service
Quality
Value
Excellent professional service in fixing our heating and boiler problems. They addressed all the worries we had and delivered the service very cost efficiently The team communicated very clearly on what needed to be done and kept us informed all the time plus supported by an great office team (Shirley) . We have no hesitation in recommending Heating Scotland for a professional expert heating service . Thank you .
Customer in Edinburgh
, work completed
Recommended
Excellent and Competent work
Customer Service
Quality
Value
I used Heating Scotland to install a new radiator and to install a Hive thermostat and valves. The work was carried out efficiently, and on time and the Heating Engineer was a pleasure to have in the house. I strongly recommend this firm.
Customer in Edinburgh
, work completed
Recommended
Excellent service as usual
Customer Service
Quality
Value
Our annual boiler inspection was arranged with Shirley, and carried out in the usual professional manner by Steve without problem. We have been using Heating Scotland for 5 years since getting our boiler replaced and have nothing but praise for their excellent work and customer service. We would recommend them to anyone.
Customer in Midlothian
, work completed
Recommended
Plumbing work
Customer Service
Quality
Value
Prompt response. Work as always done to our satisfaction. Totally trustworthy. We leave our key with the men with confidence
Customer in Edinburgh
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Dealing with Shirley from a distance, was a pleasure. Shirley reassured me and assisted both my daughter and I so that a convenient time was set aside to attend to our system. Their Heating Engineer arrived promptly and after his assessment, he explained in detail, what needed to be done. Our system was attended to and shortly thereafter, Shirley sent through a quotation for additional work requested. We can highly recommend Heating Scotland!
Customer in Edinburgh
, work completed
Recommended
Trusted trader for central heating
Customer Service
Quality
Value
Heating Scotland installed a replacement boiler a few years ago and moved it into the attic. I was very happy with the work and the professionalism of this trader. They carry out an annual service for me and this is done properly and I trust their advice and work. I would recommend them.
Customer in East Lothian Council
, work completed
Recommended
Superb Service
Customer Service
Quality
Value
I’ve used Heating Scotland since I moved to my new build 8 years ago. Steve has been superb, coming out when I have twice had a problem and servicing regularly at a reasonable cost. Always cheerful, polite and trustworthy. His “back shop” help, Shirley, has been equally helpful when I needed advice and an appointment. The invoicing has been clear and reasonable. What more can I say, a fantastic service from a lovely couple.
Customer in West Lothian
, work completed
Recommended
Servicing boilers
Customer Service
Quality
Value
Heating Scotland have been our preferred company for over 10 years. They installed two boilers into our home and have serviced our systems and sorted any minor issues since. They are completely professional, excellent at time keeping, friendly, tidy up when they finish. Also jobs are quoted and finished with no nasty surprises. Great value for money and totally trustworthy I’d recommend them to anyone without hesitation!
Lizzie in Edinburgh
, work completed
Recommended
replace old 40 year old baxi system
Customer Service
Quality
Value
Was told to a wee holiday and the job would be done in 4 days. which it was. Excellent communication as they found lead pipe under bath. Said it would damage cladding. came back and hardly noticed very minor damage-bit of paint did the job. Very good service. Would recommend to anyone. Thanks.
Customer in East Lothian Council
, work completed
Recommended
Heating Scotland Ltd - Highly recommend; efficient, professional and trustworthy
Customer Service
Quality
Value
Job was power flushing a wet heating system and fixing electric boiler. Excellent service, arrived exactly on time (which I really needed), took the time to listen to my summary of the problems, fixed heating, great result. Polite, professional and trustworthy. Really happy with this company, glad I found them. Will definitely use again.
Customer in Midlothian
, work completed
Recommended
Combi Boiler Installation
Customer Service
Quality
Value
I am a chartered civil engineer with over 40 years experience both in the construction industry and lecturing to post graduate engineers. Heating Scotland replaced my existing conventional boiler with a combi. I found them to be completely professional in their approach to the contract from the initial estimate, which was very competitive, to the completion of the work which was of a high standard. I should also mention that the operatives were very friendly, helpful, careful, tidy and anxious to complete the work to a high standard. Most impressive!
Derek in Edinburgh
, work completed
Recommended
Hot water problem
Customer Service
Quality
Value
I was having problems with my water not being hot all the time so I called Shirley who sent her engineer Stephen to site. It took him about 5 minutes to suss out that it was user idiocy that was to blame and he fixed my problem and showed me what the issue was [without making me look like the idiot I clearly had been]. Now, I am not versed in heating systems so he could have told me anything and charged me whatever he wanted and I would have been none the wiser but he is clearly an honest man working for an honest Company and that's worth its weight in gold. I have since had a service on the system and again there was no messing about just a job well done and as before, at a reasonable and fair price. I would have absolutely no issue with recommending Heating Scotland Ltd to anyone who might be in need of their services.
Iain in Edinburgh
, work completed
Recommended
Good job & advice
Customer Service
Quality
Value
Very professional and well organised team. First of all the customer service is excellent. The engineer who attended our complicated issue on the heater was very knowledgable and after the repair took his time to explain what has been done. Will definitely use this firm again.
Dr. F in Edinburgh
, work completed
Recommended
New boiler fitted
Customer Service
Quality
Value
Heating Scotland fitted a new, bigger boiler for us. The service was excellent from start to finish. We were given a quote quickly and Heating Scotland were very responsive to our few queries. Then the work was done a week later, efficiently, unobtrusively and to a very high standard. The guys who fitted the boiler were pleasant, worked safely in these COVID times and tidied up after themselves. The bill was exactly as quoted so a very efficient operation all round. I would highly recommend them and will use them again.
Customer in East Lothian Council
, work completed
Recommended
Heating Scotland, superb family run heating business.
Customer Service
Quality
Value
A wonderful heating company that offers great service with support by phone and online from the office. We have an older boiler that required new parts and the engineer managed to locate these even though we had been told by others they were no longer available. A thoughtful caring company that goes the extra mile in the service of its customers. We can`t help but praise this company very highly.
Customer in Edinburgh
, work completed
Recommended
Great work and fast
Customer Service
Quality
Value
Excellent company to work with. We have used them for years and not once have they let us down. Thank you guys and thanks also to Shirley in the office.
Customer in Edinburgh
, work completed
Recommended
Landlord Gas Safety Checks
Customer Service
Quality
Value
The Heating Scotland engineer serviced the Gas boiler and carried out the Gas safety checks on all other appliances in our rental property. Our tenant has been shielding for a long time due to health issues during the current pandemic, she was worried about a stranger entering the premises but the engineer put her completely at ease and carried out a very professional service wearing full PPE.
John in West Lothian
, work completed
Recommended
Replacement of Electric Storage Heaters
Customer Service
Quality
Value
I contacted Heating Scotland for a quote for the above work and my request was dealt with in a friendly and efficient manner by Shirley and Steve.I received a very competitive quote and the work was carried out by Steve and his apprentice(sorry I forgot his name)on the 21st October. All work done following Covid guidelines.Both men were very friendly and completed the installation quickly and efficiently and to an excellent standard. They also carried out some work which was not part of the quote at no extra cost. In particular, Steve highlighted that my meter (recently installed) had been wired incorrectly and he fixed the problem, again at no extra cost to me.I would have no hesitation in recommending Heating Scotland to anyone who needs this type of service.An excellent service from start to finish and nothing seemed too much. Thank you to all at Heating Scotland!
Customer in East Lothian Council
, work completed
Recommended
Boiler service and radiator repair
Customer Service
Quality
Value
Heating Scotland have installed and maintained my heating system for many years. They are prompt, reliable and professional. Steve and Aiden are polite and friendly, and I look forward to hearing about Steve's charitable work. I would highly recommend them.
Alison in Edinburgh
, work completed
Recommended
Thermostat replacement
Customer Service
Quality
Value
Steve came to my house and replaced the existing thermostat with a new Hive unit. The standard of work was excellent. He took time to go through the set up and made sure I understood how to install and use the operating program on my laptop. I have used Heating Scotland in the past for boiler service and repairs and have found them to give an excellent service, good communications and good value. I would have no hesitation in recommending them!
Customer in East Lothian Council
, work completed
Recommended
Friendly and professional
Customer Service
Quality
Value
Steve came to fix an issue with my thermostat. It was carried out in a professional and friendly manner. Would recommend using them.
Customer in Edinburgh
, work completed
Recommended
Excellent Work
Customer Service
Quality
Value
Over the years I have used HeatingScotland on a number of occasions. In my old flat they replaced the boiler and radiators and when we moved we called them again to do the same work at the new house. We also use HeatingScotland to service the boiler at my mothers and our house annually. Steven and his team are extremely professional, take pride in their work and are a great group of people to work with. Steven has an encyclopedic knowledge of pretty much all trades and gives honest and great advice. When our old boiler broke down he cancelled his plans for christmas eve, work through the day to insure my family had heating and hot water on christmas day. The service and quality of work provided by HeatingScotland is second to none.
Customer in Edinburgh
, work completed
Recommended
Excellent service in difficult times
Customer Service
Quality
Value
I highly recommend Stephen, Aiden and the team. Heating Scotland installed and maintain our heating system, our daughters' system and also look after the heating in a local charity. Service is always excellent. During lockdown our boiler started failing intermittently so we had no heating or hot water - this was worrying. I can't thank Stephen and Aiden enough for the professional and safe service they provided. It took a few attempts to sort the problem as the failure was random, but they checked everything and liaised with and then chased the manufacturer to get help for us. It was great that they persevered and fixed the problem.
Customer in Midlothian
, work completed
Recommended
Excellent experience from start to finish
Customer Service
Quality
Value
Upgraded by existing system and had a new boiler and HW tank installed. Dealing with Shirley regarding the initial enquiry, Steve regarding the proposed work and Aiden/Ben during the installation was stress free. The work was undertaken on time, efficiently, and although they faced a few challenges along the way each was dealt with in a professional manner. The team were happy to discuss the work and to answer any questions. Would highly recommend them to anyone looking to have work undertaken on the CH systems.
Customer in East Lothian
, work completed
Recommended
Excellent job - replacement electric boiler
Customer Service
Quality
Value
The work, installation of a new electric boiler and control system was efficiently planned and carried out with a minimum of fuss. In addition, a radiator was rehung, the system was drained, treated and tested. Steve, the director and his workforce, Aiden and Ben, the apprentice, were qualified and confident in carrying out the work. Steve made us fully aware of the new system and the installation process and was happy to answer our questions both before and after the job. All redundant equipment and materials were removed. Altogether, a very satisfactory job.
Wilson
, work completed
Recommended
Perfect job
Customer Service
Quality
Value
From the initial enquiry to completion, brilliant. We had a replacement gas system boiler and hot water tank fitted in a day. All went to plan. Can thoroughly recommend this company. Steve, Shirley and the lads were extremely helpful. All in all a perfect job.
Graeme Cumming
, work completed
Recommended
Rab and Susan Renton
Customer Service
Quality
Value
Great job completed by Heating Scotland this week installing our new gas central heating. Workmen turned up on time, were very courteous and friendly and completed the installation well within the agreed timescale. No mess to clean up either. So pleased with the job they have done. Would certainly recommend this company to anyone needing work done. Well done to the team.
Soosles
, work completed
Recommended
Great service - on time and on budget
Customer Service
Quality
Value
Had Stephen and crew installed a new heating system ripping out an Air to Water heat pump and connecting to our underfloor heating system , one year later everything working perfectly. As the system was new we did have a few questions which when contacted they were more than happy to help. Communication with Shirley in the office was A+ Highly recommended.
Michael Higgins
, work completed
Recommended
Fab job!
Customer Service
Quality
Value
I would thoroughly recommend Heating Scotland. They were friendly, trustworthy and did an excellent job. I wouldn't hesitate in recommending them.
Sophie Cogle
, work completed
Recommended
Excellent friendly service
Customer Service
Quality
Value
We used Heating Scotland to replace our existing heating system while doing a garage conversion at the same time. They came out and explained the best type of heating system for us but also covered the other options then provided a quote quickly. The work was carried out on time and Heating Scotland liased with our builders to get the best date to do the work, the heating system was installed well and the workmen were all friendly and left the house very tidy. I liked that they bricked up the hole where the old flew had been and didn't just concrete it up. Any questions that I have had after installation have been answered quickly and efficiently. I would definitely recommend Heating Scotland.
Which? consumer
, work completed
Recommended
Worlds Apart!
Customer Service
Quality
Value
Our 21 year old boiler was on its last legs and we got quotes from five traders with funny shoes with jangling spurs. After speaking to Which? we followed their recommendation and contacted two of their Trusted Traders. The difference between these two and the other five clowns was absolutely amazing. The professionalism of Heating Scotland and Edinburgh Heating is incredible. We finally chose Edinburgh Heating because they were able to fit our preferred (Intergas) boiler. The obvious customer liaison and attention to detail of both Steve and his wife Shirley made our decision very much a close run thing and I am sure anyone wanting an Worcester Bosh boiler would not be disappointed by choosing Heating Scotland.
Gregorlepict
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Polite, reliable, friendly, did a great job and tidied up after themselves too. I'd have no hesitation in recommending them.
rnimmo
, work completed
Recommended
Trustworthy advice and great service
Customer Service
Quality
Value
Heating Scotland installed gas central heating into to our (old) property and so had to deal with various issues from placement of the boiler to sorting out the pre-existing (very old) pipework and climbing through very narrow crawlspaces. Everything was done efficiently and the advice was excellent. Subsequently the system has been serviced on time, other radiators have been added (at short notice to meet other builder's timescales) and work done was done on the guarantee without quibble. I would definitely recommend Heating Scotland
Neil
, work completed
Recommended
Friendly and trustworthy
Customer Service
Quality
Value
The company replaced my old boiler and have since done some further work on replacing a radiator and pipe. They are such a good company to deal with as they are friendly, efficient and completely trustworthy. I highly recommend them.
Supernanima
, work completed
Recommended
Best heating people we've come across
Customer Service
Quality
Value
They converted my boiler from a gas boiler to an electric boiler, replaced radiators and also fitted a combi boiler in my other flat. I am really pleased with all the work they have done, Shirley is very knowledgeable, and they are always my go to people!
Stuart, Mid Lothian
, work completed
Recommended
Very excellent!
Customer Service
Quality
Value
Came and put in an all electric system after my boiler broke down. They dealt with me really well especially when I told them I was a senior citizen. They were on the door step within an hour of me calling and fixed everything. They are not the cheapest of companies but they are excellent, so I am happy with the cost. They never leave a mess and I have always been delighted with the work they do for me.
Jean, Mid Lothian
, work completed
Recommended
Really good, and very helpful
Customer Service
Quality
Value
Stephen came and put in a wet electric system, as well as radiators and boilers, and has sinced come to service them yearly. They are really good and very helpful and I am very happy with the work they do! Never had any problems, but there are occasional problems with various parts, which he always comes and fixes straight away.
Henry, Mid Lothian
, work completed
Recommended