CJ Plumbing & Heating LTD

Boiler replacement and related work (replace radiator, expansion vessel, heat pump & install Hive controls). Ashley’s team stands out from the rest by understanding the customer perspective and maintaining a high standard of work. From the time I contacted Ashley by e-mail, he responded to all my queries almost within 24hrs even when he was off from work, which I consider as good customer engagement & his company’s commitment to great service. Following initial survey visit by Ashley, a mutually convenient date was set for the work. The engineer Wayne & his apprentice turned up promptly at 8am as agreed & worked almost non-stop till they finished the work by evening. Wayne was diligent, courteous worker & effectively circumvented all the issues cropped up during the course while still paying attention to details, tidied & cleaned up. He came back next day with his apprentice when I asked to fix a related plumbing work. Many thanks for the entire team which seems to be well co-ordinated as reflected in their ethical workmanship. We felt assured that our priorities were genuinely listened to and they clarified all queries. Ashley reinforced the fact that they will strive to rectify any problems encountered in future as quickly and effectively as possible. We are very pleased with the work which was undertaken at a competitive cost. We would gladly recommend them & I will use their service in future.

From first phone call excellent service. Ash’s quote for a new boiler and replacement radiators was very competitive and installation arranged to be done very quickly. The work was carried out to a high standard and we had a new boiler up and running in a day. Richard did an excellent job and was very tidy and we would definitely use them again and recommend them. We had gone through half a dozen or so other plumbers who let us down, we wish we had tried CJ Plumbing first.

I recommend C J Plumbing and Heating as they go out of their way to give good customer service. I found them to be very efficient and reliable. They provided quality service with a smile.

I received some good advice on the type of boiler I would require and was offered a number of models at different prices. The quote was reasonable and the work was carried out professionally. The staff were friendly and helpful. The boiler was installed with the minimum of disruption and the crew were very tidy. I was pleased with the work and product. I would be happy to recommend this company.

Work was a little chaotic with 2 engineers and 2 apprentices, they were all polite and friendly even though tired as job over ran into the evening. A mistake happened when refilling central heating system leading to a flood of a bathroom and room below. Trader could not have been less helpful, obstructive or dismissive when dealing with the fallout from this.

It is a real struggle to find good workmen in London but this company was fantastic and I highly recommend them. Work was diligently done and checked and rechecked upon completion. Guys were super friendly, polite and professional. Will definitely use this company again.

The team, Tommy and Curtis, his apprentice, worked none stop and did a good job the pipe work is very neat. Tommy explained what he was doing and how they could get over each problem as they came up to Curtis who was attentive and willing. They are a good efficient team who also cleaned up after themselves. Happy to have them working in my home any time.

First class company who provide a fast reliable service from day one with immediate quotation by email. The work was carried out ASAP by Mat the plumber who was a fast, conscientious and very amicable person. A credit to the company. Would thoroughly recommend Ashley and his team to anyone.