HeatXpert Ltd

HeatXpert recently installed our new boiler. The experience was excellent from start to finish, as was the quality of work and customer service. Also, the price was reasonable. Both during the initial inspection and installation we were told exactly what would happen and be done, so everything was clear. During the installation, there were a couple of problems that were dealt with professionally and efficiently: one was we had had quite a big build up of sludge in the pipes which they cleared out with a power flush, and the other was they found that the overflow tank ball cock valve was very old and sticking, so this was rectified. I would highly recommend HeatXpert.

The central heating packed in. I called HeatXpert just before 09.00 and Tom fitted us in at the end of his day. The repair was simple, quickly and efficiently done. We have central heating! Well done HeatXpert!

Tom and his team were excellent as always. They installed air conditioning to the property. The work was carried out to their normal high standard. They cleared up after themselves leaving no mess and taking away all the packaging etc.

From initial enquiry to installation of my heat only boiler took just less then 2 weeks. An extremely efficient, professional service. After completing an initial quotation on the HeatXpert website, I was message by Sarah who was not pushy but politely & quickly organised a survey within a couple of days. Tom came to the house & fully explained my options & what they would do. I received quotations from Him that afternoon giving me the choice of 2 boilers. On excepting the quotation I was then messaged by Sarah who organised an appointment for installation just over a week later. Joe & Alfie turned up on the day of installation & did a fantastic job removing the old boiler & installing a new Vaillant boiler with Hive. They were very polite, clean and tidy going out of their way to protect the house with dust sheets & so on. Joe then took the time to show me the controls on the new boiler and how Hive worked. I am extremely happy, Thankyou HeatXpert.

Excellent service from HeatXpert today! They installed a new boiler for me and I couldn’t be more impressed. The guys were extremely efficient, professional and clearly very knowledgeable. My old boiler was not easy to dismantle, but they showed so much patience, care and attention to detail throughout the whole job. They worked incredibly neatly and left the workspace spotless when they had finished - something I really appreciated. I would highly recommend HeatXpert to anyone looking for a reliable, professional and skilled company. Excellent service from start to finish. Thank you, HeatXpert

Efficient, friendly & competent engineer. He kept me up to date throughout the repair to my boiler. Highly recommended!

Joe at Heatxpert did s fantastic job with our boiler install. Worked very hard, good workmanship, very helpful and polite. I highly recommend Heatxpert

Had an annual service and gas safe certificate done a week ago. I have use HeatXpert for several years for servicing and repairs. Always fairly priced, and efficient. Tom and the team are professional and trustworthy and I’ll continue to use HeatXpert.

Having had my new Boiler fitted just over a year ago now. I had no hesitation in contacting Tom and his team to carry out the annual service. Carried out as scheduled, given the added piece of mind to just get in touch with any problems. Thank you.

Really professional service. Good price, quick work and very clear on the work that needed doing. Would highly recommend.

The engineer attended my property at the agreed time. The engineer was polite and courtious. The engineer was efficient and effective resolving my presenting fault without any concern. I would have no difficulty in recommending HeatXpert and strongly suggest that they may be contacted as a first choice service.

From the moment Tom came to survey, I knew we’d be using HeatXpert. He was punctual, factual and honest about the job required. Ben completed the install and was a delight to have at our home. Like Tom he was reliable, punctual, polite and the neatest tradesperson we’ve had! I would highly recommend these guys

HeatXpert replaced my old boiler with a new Viessmann system boiler and unvented cylinder, and the whole experience was excellent. Their quote was very competitive, and the value became even clearer once I saw the quality of the work. Tom was efficient and responsive in arranging the quote and booking the installation. Ben did the plumbing and was first-class: polite, tidy, knowledgeable, and genuinely careful with every detail. He explained everything as he went, and at the end of each day he made sure the gas and water were restored and the system was safe before leaving. They also identified that the outdoor pressure release pipe from my old boiler had been installed unsafely, and fixed it free of charge. That kind of honesty and goodwill is rare. A delay with the outdoor weather sensor was handled openly, with regular updates and a prompt follow-up visit to complete the job. A pleasure to work with. Thank you to Tom, Ben, and the team. I'd recommend them without hesitation.

HeatXpert fitted our new boiler earlier in the year and came back recently to follow up. On both occasions Tom and his team were prompt, professional and did a great job. Plenty of hot water, reliable heating and our new boiler is more economical than the old one. All at a very affordable price.

We have used this compnay for several projects and they are absolutely first class. From installing a new boiler system to fixing a leaking pipe they are always very helpful, good quality work and very tidy. Cannot recommend highly enough

Replaced our old boiler and serviced our central heating set up (17 rads and 1 large underfloor heating area) including a chemical power flush with magna-clean spent most of the day ensuring a professional job. Tom and Ben were very tidy, courteous and professional.

A new boiler was installed on 25/04/26 in a most professional manner. I have subsequently had a problem with a small leak which was rectified by Tom, again promptly and professionally.

The Heatexpert have done an excellent job on installing my new heating system. The guys are very professional, tidy and efficient whilst ensuring the workmanship is first class. Absolutely will recommend them to everyone i know 10/10, id also mention that the customer service is first class and all my email questions were answered quickly.

Very easy website to navigate and follow. Appointment ontime and excellent installation. Clean and tidy.

Engineer was on time, carried out the work efficiently and was courteous and prfessional throughout. Easy to book and great result.

The two young men, Tom and Ben did a superb job, very professional in every respect. When they ran into a problem which was electrical and inherited they were able to solve it. On completion they explained everything that I needed to know about my new boiler. They arrived on time and cleaned up perfectly before leaving. Couldn't have asked for a better service.

Contacted HeatXPert by email on Tuesday evening giving description of problem and attempts to resolve ourselves. Tom visited the next day in the late afternoon and discovered the issue being a faulty two way valve that was preventing hot water flowing to the tank. This was a part fitted at the beginning of the year after previous part failed after several years.The replaced part was still under warranty. Tom advised that he had experienced this part failing for other customers and advised to replace under the warranty, with the work planned for next week. Quick response and very friendly and open and honest service put us at ease and know we are being looked after.

We highly Recommend HeatXpert. Needed old boiler replacing & Husband came across them on Facebook. Saw very good reviews, got an online quote, which was very competitively priced. Tom visited within days to complete a boiler survey & produce the final quote, he was very knowledgeable & informative. Ben & his colleague completed the boiler installation, along with radiators. They were professional, polite, efficient, tidied up afterwards & Ben did not leave until he was sure everything was working as it should. We have already recommended Heatxperts to friends.

Installation of new boiler started on time, and generally went well. Some issues experienced at the final stages were well dealt with. Impressed with the knowledge of engineers and tenacity to resolve the unforeseen problems.

Super happy with the service from start to finish. The quote came through a few days later and the boiler was replaced on the date I suggested. Everything was straightforward and stress-free and the new boiler has been working perfectly. Highly recommend!