Very efficient, very good customer service
I recently had a new boiler installed by Heatexpert, and I couldn’t be happier with the service I received. The team was reliable, prompt, and highly professional throughout the entire process. They took the time to explain what they were doing at every stage and were always available to answer my questions, no matter how small. It’s clear they care about their customers and take pride in their work. I highly recommend Heatexpert for anyone looking for trustworthy and efficient boiler installation and servicing.
Customer in Berkshire
Posted on 20/04/2025
, work completed 14/04/2025
Recommended
Perfect, Against All Odds
From requesting a quote to the final handover HeatXpert were absolutely brilliant. Their work, tidiness and respect was exceptional despite the problems that extended the job by at least two days - absolutely not their fault just forty odd years of system degradation. The final result, HeatXperts people are/were above first class and I would not hesitate to recommend them to any prospective customer.
Customer in Hampshire
Posted on 15/04/2025
, work completed 15/04/2025
Recommended
New Boiler
Very professional, came when said, provided quote on the spot. Arrived on day of work as advised, took care to protect surfaces, took away old boiler, cleaned up well, no mess left. Job was carried out as expected, efficiently and boiler certificate supplied swiftly. Excellent job at a reasonable price. Very happy.
Customer in Hampshire
Posted on 12/04/2025
, work completed 08/04/2025
Recommended
Central Heating leak
Central heating boiler sprung a leak on Sunday, called Tom at HeatExpert, team scheduled for 8.00am Monday. They arrived on time and carried out a full inspection. Found a seal on the boiler had broken, called the manf. Vaillant who sent an Eng. around immediately and replaced a warrenty part and retested all good. Overall a job well done to a high standard. Thankyou.
Customer in Hampshire
Posted on 26/03/2025
, work completed 24/03/2025
Recommended
Very professional and helpful
Visit was very professional and helpful sorted out problems for me and advise me on repair which my problem
Customer in Southampton
Posted on 14/03/2025
, work completed 25/02/2025
Recommended
New Boiler Installation
When my old boiler failed suddenly after 20+ years, HeatXpert Ltd were able to move quickly without breaking things, installing a new "A-rated" system within a couple of days.
Customer in Hampshire
Posted on 11/03/2025
, work completed 27/02/2025
Recommended
Combi boiler pressure check
Arrived on time Very pleasant and helpful Checked for visible leaks around the radiators. No visible leak was detected. Advised to contact boiler supplier to boiler for any fault
Customer in Surrey
Posted on 11/02/2025
, work completed 10/02/2025
Recommended
Needed a new boiler and flue fitted. Tom (HeatXpert) and his team took care of everything, not only am I really pleased with my new Vaillant boiler but fitting a 4-5 metre length (approx.) flue inside existing boxing with inspection hatches is really good work. Went with the finance option offered which was a big help also. Thank you
Customer in Hampshire
Posted on 02/02/2025
, work completed 29/01/2025
Recommended
Annual Boiler Service - excellent
Last year I got a new boiler installed by HeatXpert and they did a brilliant job installing and making it run smoothly. This year an engineer from HeatXpert visited for our annual boiler service and checked the system and all seems well. I am happy and delighted with this company's professionalism and expertise. I always have a pleasant experience with them and this time was no different. Thank you HeatXpert Team, see you again next year!!
Customer in Berkshire
Posted on 01/02/2025
, work completed 30/01/2025
Recommended
5 Star Company
Had no heating & hot water, Tom came out the next day, diagnosed the problem & booked me in promptly & replaced a new boiler. Can’t thank HeatExpert enough, excellent & professional service from start to end. Highly Recommended.
Customer in Hampshire
Posted on 30/01/2025
, work completed 30/01/2025
Recommended
New boiler
New boiler installed last year. A couple of minor snags developed over the next few months but both were rectified speedily and at no cost. A very good service
Customer in Berkshire
Posted on 24/01/2025
, work completed 16/01/2025
Recommended
Boiler adjustment
Very pleased with quick response and sorting out of a boiler fault by technician, Jack, from HeatXpert. Many thanks, indeed.
Customer in Hampshire
Posted on 19/01/2025
, work completed 14/01/2025
Recommended
Central Heating and boiler
The work involved a regular boiler and accessories replacement. This was done in very neat way and quick time.
Customer in Surrey
Posted on 23/12/2024
(Reviewer did not use service)
Recommended
Excellent customer service
Delighted with the prompt reply to initial enquiry, faulty gas boiler inspection visit, quotation for boiler replacement, and lead time for new boiler installation. We were kept informed at every stage of the ordering and delivery process. The installation day went very well: the engineer was tidy, polite and considerate. HeatXpert were a pleasure to deal with. No hesitation in recommending.
Customer in West Sussex
Posted on 21/12/2024
, work completed 11/12/2024
Recommended
Great value for money and very professional
We had the recent unfortunate experience of a national company coming out to service my boiler and condemning it and leaving us without heat or hot water as the weather was turning cold. I had them do a quote, which turned out to be 30% more expensive than anybody else. I found Heatxpert online and they came straight out and quoted, explained exactly what was involved and got us booked in two days later, the engineer turned up dead on time, laid down protective sheets in all areas that they had to work in, did the job swiftly, and had us back up with a new boiler in 8 hours, plus they replaced a couple of radiators for us at the same time. They took their time in cleaning up afterwards, and I can't praise them enough of how professional they were. They were great on price as well, I would highly recommend them if you need any heating work carried out.
Customer in Berkshire
Posted on 26/11/2024
, work completed 20/11/2024
Recommended
I had a new boiler installed.
The engineer arrived punctually and worked cheerfully and conscientiously throughout the day until the job was completed. He then tested all the radiators and adjusted them as necessary. A thoroughly proficient procedure for which I am very grateful
Customer in Surrey
Posted on 24/11/2024
, work completed 24/11/2024
Recommended
Service of our gas boiler
Whilst the service provided was routine as it was a year from the boiler installation, the company has provided a very good service under this name ants previous incarnation
Customer in Wiltshire
Posted on 28/10/2024
, work completed 24/10/2024
Recommended
Professional boiler installation
All my dealings with HeatXpert from start to finish were efficient, polite, and professional. The owner came out promptly for a site visit, gave me a written quote (via email) before leaving, and, once I had accepted the quote, was able to book me in for the installation within a few days. The communication throughout was excellent. On the day of installation, the technician showed up on time, put down dust sheets to protect carpets, worktops, etc, and got on with the job promptly. He was also polite and efficient, giving me at the end a good explanation of the boiler controls and operation. I am very pleased with my interaction with HeatXpert and wouldn't hesitate to recommend them to others or, indeed, use them again myself. Many thanks to Tom (owner) and Alex (technician).
Customer in Hampshire
Posted on 19/10/2024
, work completed 17/10/2024
Recommended
New Combi Boiler
Following good experience with existing boiler service and repair, HeatXpert were contracted to supply a fit a combi boiler, removing the existing boiler & hot water tank and using the vacated space to locate the new appliance. The survey and quote process was painless, with a fast response and options provided. The works were started within 2 weeks and carried out over 2 days. The 2-man team were friendly and communicative and made sure to clean up at each stage of the job. Very pleased with the results and looking forward to years of efficient heating and hot water. Appliance guarantee and service schedule was set up automatically.
Customer in Hampshire
Posted on 12/09/2024
, work completed 10/09/2024
Recommended
Very good job
HeatXpert visited property for full inspection and explained recommendation and options and answered any questions. As boiler was out of service they performed work as soon as possible. The work was performed within 6 hours installing new boiler, full system flush, new pipe work through wall and Hive install. The installers were friendly and helpful. All in all a very good job. We are very satisfied. Cost includes first 3 years boiler service and works cover which is very convenient.
Customer in Surrey
Posted on 09/07/2024
, work completed 31/05/2024
Recommended
Top service
What great service from Tracy and the team. Booking an appointment was fuss free. The engineer turned up on time. Work carried out was perfect. I would strongly recommend HeatXpert
Customer in Hampshire
Posted on 21/06/2024
, work completed 17/06/2024
Recommended
Excellent for replacement boiler and circulation pump
Jack and Ben were polite, helpful and successfully completed the new boiler installation very swiftly. All work was completed in 1 day. Happy to recommend HeatXpert for any gas related requirements.
Customer in Berkshire
Posted on 10/06/2024
, work completed 16/05/2024
Recommended
Good service
Good friendly service . Very pleased with their professional workmanship. I would strongly recommend them.
Customer in Surrey
Posted on 07/06/2024
, work completed 07/06/2024
Recommended
Fitting new gas boiler
The quote I received was competitive but not much different to another quote I had. I chose this quote partly because it included 3 years boiler service and the other quote was for one year boiler service. Two chaps installed the like for like replacement boiler, drained and flushed the system, fitted a new circulation pump and attached a magnetic filter. Both the professionals worked hard and finished the job by 3pm. An efficient operation with knowledgeable helpful gas fitters. I would use them again and recommend them to others.
Customer in Hampshire
Posted on 07/06/2024
, work completed 29/05/2024
Recommended
Exactly as requested
Heat Xpert fitted a new boiler and enlarged 4radiators. Turned up on time, did the work with a minimum of mess, and completed on schedule. System now working and we would recommend them.
Customer in Hampshire
Posted on 07/06/2024
, work completed 23/05/2024
Recommended