Great boiler instalation!
From the off, Tom came across very professional and more importantly genuine. My current system was surveyed, and Tom advised on the way forward. I decided to go with Heatxpert and it was completed in a day and less than a week from the initial start. Great service throughout, the engineers explained what they were going to do and It took them a full day. We are really happy with the new boiler and the overall service from Tom and his team.
Customer in Berkshire
Posted on 01/08/2025
(Reviewer did not use service)
Recommended
Outstanding Service from Heatxpert!
We recently had a new boiler installed by Heatxpert, and the entire experience was exceptional from start to finish. Tom was professional, punctual, and incredibly knowledgeable. They took the time to explain everything clearly, worked efficiently, and left the space spotless once the job was done. The installation was completed on schedule with no hidden costs or surprises, and the quality of workmanship was top-notch. It’s clear they take great pride in their work and genuinely care about customer satisfaction. Highly recommend Heatxpert to anyone looking for reliable, expert heating services. We’re thrilled with our new boiler and the peace of mind that comes with it!
Customer in Hampshire
Posted on 30/07/2025
(Reviewer did not use service)
Recommended
Excellent
Great communication re quote and appointment. Arrived at time arranged with reminders issued. Rich was polite, friendly and carried out the work with no problem whatsoever and left no trace of his visit. Thank you.
Customer in Hampshire
Posted on 25/07/2025
, work completed 25/07/2025
Recommended
Outstanding Service with Professionalism and Care
We highly recommend them. Tom and the team did a fantastic job. They were exceptionally tidy and polite.
Customer in Surrey
Posted on 25/07/2025
, work completed 25/07/2025
Recommended
New boiler
I had a new boiler installed. Tom gave me a detailed breakdown of all the information and cost. Was willing to answer any questions that I had. The work was carried out on time and at the price quoted. Tom and his team were polite and tidy. Would use again and recommend.
Customer in Hampshire
Posted on 16/07/2025
, work completed 14/07/2025
Recommended
Professional service, highly recommend
Entire experience of HeatXpert has been positive from first quote to after care service. The team were respectful of my property, solved unforeseen problems with no fuss and fixed a towel rail which two other plumbers had previously failed to resolve. They returned after boiler install to tidy up very minor bits and bobs in the kitchen (ie, wiping down tiles and tidying up ceiling). Showed me how to use the new system and check that I was completely happy. Will definitely use them again.
Customer in Hampshire
Posted on 25/06/2025
, work completed 24/06/2025
Recommended
Boiler replacement
Our old boiler finally decided to die on Sunday morning. I phoned HeatXpert at around 9 am on Sunday morning to leave a message. I was amazed that the phone was answered, and even more amazed that someone came out and did a survey and quoted for a new boiler. We opted for a valiant boiler and a full system flush. I asked when the boiler would be installed. I was told work would commence the next morning. 2 really nice chaps arrived Monday morning and worked very efficiently. The boiler was up and running the same day. This company went above and beyond, coming out on a Sunday morning and fitting the next day. I've been thoroughly impressed by both the fitters who did the installation and the company itself, their customer care has been brilliant. I thoroughly recommend this company.
Customer in Hampshire
Posted on 24/06/2025
, work completed 23/06/2025
Recommended
Total satisfaction.
The work by HeatXpert is as always 100% perfect. The boiler maintenance carried out by Richard was no exception.
Customer in Hampshire
Posted on 17/06/2025
, work completed 16/06/2025
Recommended
Professional service with great customer service - 10/10 recommended
We had a new boiler fitted, in a new location in our Victorian house (so not as easy as usual) - the guys were punctual, talked through the entire process, completed the work in a reasonable amount of time, and to an outstanding level. We would highly recommend HeatXpert to anyone for any job, big or small.
Customer in Hampshire
Posted on 16/06/2025
, work completed 14/06/2025
Recommended
Replacement of central heating controller and fused spur to immersion heater
Tom arrived bang on time investigated the problems with both the central heating controller and then resolved both matters in a very efficient manner. I couldn't have asked for anything more.
Customer in Hampshire
Posted on 09/06/2025
, work completed 09/06/2025
Recommended
Boiler Installation
Very happy with Heat Expert's professionalism from start to finish. Gave detailed information on any queries I had and expert opinions on the best set up. I was kept up to date through emails right from quote to final installation. The installation went very well and finished in almost half a day. Competitive pricing and Tom and his team was extremely polite and organised from the start. They left no mess also. Would definately recommend them.
Customer in Hampshire
Posted on 16/05/2025
, work completed 15/05/2025
Recommended
Gas Safety Certificate & Boiler Service
Heat Xpert Ltd did a professional and thorough job while servicing my boiler and providing a gas safety certificate as I am a landlord. They were communicative and made the process straightforward from start to finish. I would highly recommend them.
Customer in Surrey
Posted on 13/05/2025
, work completed 06/05/2025
Recommended
Very efficient, very good customer service
I recently had a new boiler installed by Heatexpert, and I couldn’t be happier with the service I received. The team was reliable, prompt, and highly professional throughout the entire process. They took the time to explain what they were doing at every stage and were always available to answer my questions, no matter how small. It’s clear they care about their customers and take pride in their work. I highly recommend Heatexpert for anyone looking for trustworthy and efficient boiler installation and servicing.
Customer in Berkshire
Posted on 20/04/2025
, work completed 14/04/2025
Recommended
Perfect, Against All Odds
From requesting a quote to the final handover HeatXpert were absolutely brilliant. Their work, tidiness and respect was exceptional despite the problems that extended the job by at least two days - absolutely not their fault just forty odd years of system degradation. The final result, HeatXperts people are/were above first class and I would not hesitate to recommend them to any prospective customer.
Customer in Hampshire
Posted on 15/04/2025
, work completed 15/04/2025
Recommended
New Boiler
Very professional, came when said, provided quote on the spot. Arrived on day of work as advised, took care to protect surfaces, took away old boiler, cleaned up well, no mess left. Job was carried out as expected, efficiently and boiler certificate supplied swiftly. Excellent job at a reasonable price. Very happy.
Customer in Hampshire
Posted on 12/04/2025
, work completed 08/04/2025
Recommended
Central Heating leak
Central heating boiler sprung a leak on Sunday, called Tom at HeatExpert, team scheduled for 8.00am Monday. They arrived on time and carried out a full inspection. Found a seal on the boiler had broken, called the manf. Vaillant who sent an Eng. around immediately and replaced a warrenty part and retested all good. Overall a job well done to a high standard. Thankyou.
Customer in Hampshire
Posted on 26/03/2025
, work completed 24/03/2025
Recommended
Very professional and helpful
Visit was very professional and helpful sorted out problems for me and advise me on repair which my problem
Customer in Southampton
Posted on 14/03/2025
, work completed 25/02/2025
Recommended
New Boiler Installation
When my old boiler failed suddenly after 20+ years, HeatXpert Ltd were able to move quickly without breaking things, installing a new "A-rated" system within a couple of days.
Customer in Hampshire
Posted on 11/03/2025
, work completed 27/02/2025
Recommended
Combi boiler pressure check
Arrived on time Very pleasant and helpful Checked for visible leaks around the radiators. No visible leak was detected. Advised to contact boiler supplier to boiler for any fault
Customer in Surrey
Posted on 11/02/2025
, work completed 10/02/2025
Recommended
Needed a new boiler and flue fitted. Tom (HeatXpert) and his team took care of everything, not only am I really pleased with my new Vaillant boiler but fitting a 4-5 metre length (approx.) flue inside existing boxing with inspection hatches is really good work. Went with the finance option offered which was a big help also. Thank you
Customer in Hampshire
Posted on 02/02/2025
, work completed 29/01/2025
Recommended
Annual Boiler Service - excellent
Last year I got a new boiler installed by HeatXpert and they did a brilliant job installing and making it run smoothly. This year an engineer from HeatXpert visited for our annual boiler service and checked the system and all seems well. I am happy and delighted with this company's professionalism and expertise. I always have a pleasant experience with them and this time was no different. Thank you HeatXpert Team, see you again next year!!
Customer in Berkshire
Posted on 01/02/2025
, work completed 30/01/2025
Recommended
5 Star Company
Had no heating & hot water, Tom came out the next day, diagnosed the problem & booked me in promptly & replaced a new boiler. Can’t thank HeatExpert enough, excellent & professional service from start to end. Highly Recommended.
Customer in Hampshire
Posted on 30/01/2025
, work completed 30/01/2025
Recommended
New boiler
New boiler installed last year. A couple of minor snags developed over the next few months but both were rectified speedily and at no cost. A very good service
Customer in Berkshire
Posted on 24/01/2025
, work completed 16/01/2025
Recommended
Boiler adjustment
Very pleased with quick response and sorting out of a boiler fault by technician, Jack, from HeatXpert. Many thanks, indeed.
Customer in Hampshire
Posted on 19/01/2025
, work completed 14/01/2025
Recommended
Central Heating and boiler
The work involved a regular boiler and accessories replacement. This was done in very neat way and quick time.
Customer in Surrey
Posted on 23/12/2024
(Reviewer did not use service)
Recommended