Endorsed by Which?

Heelas Heating & Renewables

4.8

80 Reviews

Opening Hours
Today - 07:30–16:30
  • Monday 07:30–16:30
  • Tuesday 07:30–16:30
  • Wednesday 07:30–16:30
  • Thursday 07:30–16:30
  • Friday 07:30–16:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Heelas Heating and Renewables is an Oxfordshire plumbing and heating company with environmental awareness and a commitment to providing consistent care to our customers, to our staff and to the environment.

We cover a wide range of areas throughout Oxfordshire, covering a 30 mile radius crossing into Berkshire, Buckinghamshire and Wiltshire. To name a few, here are some places we have carried out work in:

Abingdon, Didcot, Wallingford, Wantage, Newbury, Oxford, Bicester, Witney, Thame, Aylesbury, Chipping Norton, Faringdon, Watlington, Henley.

Heelas Heating and Renewables is a company which prides itself on expertise, awareness and commitment, with an exceptional regard for customer care and for the environment. These qualities are reflected in each of our highly qualified, highly skilled team members.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Radiators and central heating
  • Bathroom fitters

    • Bathroom refurbishment
    • Accessible bathrooms and showers
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar water heating
  • Air conditioning contractors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
80 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Sort by
Boiler Replacement
Customer Service
Quality
Value
Heelas came to replace The Boiler. They dismantled and disposed of the existing boiler, cleanly and efficiently. They then installed, tested and delivered a working boiler. It was achieved to schedule and budget, we were delighted about this. Heelas stood out because of their efficiency, cleanliness and obvious knowledge. They kept us up to date of progress and even when there was a small hitch was able to reassure that everything would be fine, which it was. We would have no hesitation in recommending Heelas in the future. We are also delighted they will be servicing our boiler going forward! Well done to everybody involved.
Lesley in Oxfordshire Posted on 17/12/2021 , work completed 03/12/2021
Efficient, friendly and high quality
Customer Service
Quality
Value
We can thoroughly recommend Dan Heelas and his team. We needed to have a water softener installed, and approached Dan as he was so highly rated as a Which? Trusted Trader. We have not been disappointed! From the word go, communication has been excellent and Dan himself visited us first to find out exactly what we wanted/needed. He is obviously an expert at what he does, but explained everything very clearly so that we were absolutely sure about every aspect of the process. This continued subsequently when his colleague Richard came to carry out the installation; he was extremely informative, courteous and easy to have around. The whole experience was enhanced by communications with Nicola, who is also extremely pleasant and efficient, and was very helpful when we needed to change the date of an appointment - what a dream team!
Customer in Oxfordshire Posted on 28/05/2022 , work completed 29/04/2022
Reliable and very professional
Customer Service
Quality
Value
Two of Heelas' team fitted a new boiler and upgraded the radiator valves. The whole job was professionally carried out, from the initial inspection through to completing the task. We are very pleased with the result.
Customer in Oxfordshire Posted on 23/08/2024 , work completed 03/06/2024
Fantastic
Customer Service
Quality
Value
He has done various jobs for me, always turns up when he says, clean, tidy and brilliant worker and so courteous!
Very Happy Customer Posted on 21/08/2016 , work completed 21/08/2016
LPG boiler
Customer Service
Quality
Value
Chris from Heelas heating fitted a new boiler, kitchen hob and new gas bottle container complete with new pipework, regulator and hoses in our Park home at Radley. Excellent job, clean, tidy and finished on time.
Chris Gillick Posted on 19/01/2018 , work completed 19/01/2018
Professional, competitive prices, friendly and trustworthy. Great job guys, Thx!
Customer Service
Quality
Value
Started using Heelas in Spring 2017 after a recommendation from a friend. What impressed me was the professional approach. I own my own home and manage a number of properties and had been let down by numerous 'plumbers' who were late if they turned up at all. Our family home was without hot water and heating. An engineer arrived (on time, a good start) and the problem was diagnosed. Within the hour all was back to normal. After this I had no hesitation in calling Dan to design a new heating system for a house refurb. He came up with solutions and a new system was installed, tested and working before tenants were placed. Recommended these guys to my brother who manages property across Oxfordshire.
Oxfordboysmx Posted on 10/04/2018 , work completed 10/04/2018
Great customer service and quality work
Customer Service
Quality
Value
I recommend Heelas completely. They recently completed some problem diagnosis and the installation of a new boiler and water softener in our home. Throughout the whole process the advice, responsiveness and customer service was excellent. Richard our installer went to great lengths to ensure that we were happy with the installation and decisions at all stages. He expended a lot of effort to ensure a neat quality job. If you have had problems with unreliable or unresponsive plumbers then I recommend you try Heelas - the difference is very refreshing!
Justin Fanstone Posted on 13/10/2017 , work completed 13/10/2017
Gas Boiler Replacement - Great Job Done
Customer Service
Quality
Value
Found company to be very professional and competitive in replacing existing gas boiler. Charlie and Luca carried out installation work very neatly and in a timely manner. They gave a lot of attention to detail, took pride in their work and ensured that the boiler was installed to our satisfaction. Dan and his team gave us a first class service from start to finish.
Peter D Posted on 08/06/2018 , work completed 08/06/2018
Solar hot water service
Customer Service
Quality
Value
Dan was very quick to respond to a message I left, went out of his way to fit our solar hot water service in at short notice and fix the problem. Extremely efficient. Very approachable. Couldn't recommend him more highly.
Katrin Posted on 04/08/2018 , work completed 04/08/2018
Oil Boiler Replacement
Customer Service
Quality
Value
Dan and his team completed the work to a very high standard. The care taken at the quotation stage and the detailed information supplied, gave me confidence that the scope of the work was fully understood and also provided a solid basis upon which to compare quotes. Once we proceeded, Dan and his team carried the work out in a smooth and professional manner with very little disruption. The team were courteous, flexible and aimed to minimise any inconvenience to my wife & I as they worked in the house. The project was completed on time and the expected post- completion questions have been responded to very professionally. I would not hesitate in recommending Dan and his team.
Customer in Oxfordshire Posted on 03/12/2018 , work completed 16/11/2018
Friendly efficient service.
Customer Service
Quality
Value
We found Chris to be very thorough in his inspection of what needed to be done. We had a boiler replacement and two new radiators fitted this was done to a very high standard by friendly ( very dog friendly too! ) and proficient staff. They kept us informed of every phase of the work and explained fully any problems that might be encountered of which there were one or two which were resolved satisfactorily. Work was started and finished on time and budget as per the quote . The team all worked very well together , they were very tidy even to the point of clearing up outside. Overall we were really pleased with their high standard of work and we have already recommended this firm to others.
Customer in Oxfordshire Posted on 10/12/2018 , work completed 29/11/2018
Prompt and professional
Customer Service
Quality
Value
They arrived on time - very neat and tidy as little disruption as possible for a new boiler installation. A few teething problems dealt with quickly and efficiently.
Aprille, Oxfordshire Posted on 13/09/2018 , work completed 13/09/2018
Speedy response & installation of new boiler
Customer Service
Quality
Value
The 13 year old boiler in our educational arts establishment terminally failed on Friday 24th January, a detailed quote for a new one and installation was issued swiftly and was within our budget for the quality of the boiler, it was fitted after the weekend over two days & completed on January 28th. Heelas Heating & Renewables supplied us with electric heaters and their engineers were sensitive to our requirements, working around staff & students allowing us to operate as usual and thus not lose any revenue through cancellation of classes. The boiler was neatly installed and the surrounding area left tidy, the work was completed for the amount quoted with no hidden extras, the engineer took the time to clearly explain the operation of the new boiler & thermostat.
Customer in Oxfordshire Posted on 05/02/2020 , work completed 28/01/2020
Helpful, professional company
Customer Service
Quality
Value
Heelas Heating and Renewables is a company from whom I have had good service over the last few years. I have had a new boiler fitted (Worcester Bosch) which they service regularly, a water softener and most recently a Bosch air conditioning unit. This was completed before the last mini heatwave so I was able to benefit from a lovely cool room. I have always found the team helpful, courteous and respectful of my property. They respond promptly whenever I have any queries and would have no hesitation in recommending Heelas.
Customer in Oxfordshire Posted on 31/10/2020 , work completed 10/09/2020
Speedy and super helpful
Customer Service
Quality
Value
I contacted Heelas in mid-January, having previously used them for our annual boiler service. As always they were prompt in getting back to me and arranging a time to look at our faulty boiler. When it transpired we needed to have a new boiler installed, they were great in getting this arranged for us as soon as possible. We literally had the boiler installed the next day. They came in early in the morning, were very respectful of our social distancing wishes, worked tirelessly and had our boiler installed the same day. To be honest I can't fault them and would thoroughly recommend them to anyone who would like to hire a reliable and competent company. Their admin team is lovely too and always super helpful. I wouldn't go anywhere else for our boiler or any other problems. Thank you so much, Dan and the team!
Customer in Oxfordshire Posted on 20/03/2021 , work completed 16/01/2021
Underfloor heating service and fault diagnosis
Customer Service
Quality
Value
The underfloor heating needed servicing and the hot water circuit to towel radiators need more control. Dan identified the problematic issues quickly and suggested a suitable remedy. Richard attended the property to carry out the work. He was very thorough and efficient, and highly competent. All work was completed in a timely way and the team were very professional.
Customer in Oxfordshire Posted on 11/01/2021 , work completed 14/12/2020
New gas boiler, hot water tank and fittings
Customer Service
Quality
Value
Heelas Renewables did an excellent job for us. Dan Heelas visited us to carry out a survey of our heating and offered solutions. Communication throughout was excellent and a quote with suggested extras followed very soon. They carried out the work a short while later. The engineer, Richard, who completed the job was fantastic. He was very friendly, cooperative and thoughtful and spent a lot of time explaining what he was doing and making sure we were happy with everything. He was very well organised and tidy. The electricians who attended to complete that side of the job were great too. Altogether a thoroughly satisfactory experience and we are delighted with the outcome.
Customer in Oxfordshire Posted on 11/03/2021 , work completed 05/03/2021
5-Star Review for Heelas Heating and Renewables
Customer Service
Quality
Value
They provided a comprehensive consultation, helping me understand the best options for my home’s heating and renewable energy needs. Their experts took the time to answer all my questions and offered clear, practical solutions. I was particularly impressed with their approach to renewable energy— they really know their stuff when it comes to making homes more energy-efficient and eco-friendly. Installation was seamless, and the team worked diligently, ensuring everything was done to the highest standards. The system has been running perfectly ever since, and I’ve already noticed a reduction in my energy bills. What stood out most was their customer service. They were responsive, friendly, and always on hand to provide updates or advice when needed. It’s clear that Heelas Heating and Renewables truly care about their customers and the environment. I highly recommend Heelas Heating and Renewables to anyone looking for reliable, efficient, and environmentally conscious heating and renewable solutions. It’s rare to find a company that combines expertise with exceptional customer care, but Heelas does just that!
Customer in Oxfordshire Posted on 25/03/2025 , work completed 08/08/2024
Excellent new boiler installation
Customer Service
Quality
Value
As part of an upcoming kitchen revamp we decided to replace an old Potterton gas boiler. Heelas was recommended as an approved local installer by Worcester Bosch as their products had been suggested as best for our needs. I had a couple of scoping on site meetings with Dan Heelas and felt reassured that he and his team would do a good job based on their expertise. While not the cheapest plumbing company out there, I feel I have had excellent value for money. The installation itself was flawless. Thank you to Chris, Andrew and Luca for this. The follow up from the Heelas team in terms of getting the new boiler registered for warranty and booking for the required annual service has been a seamless experience. Heelas comes across as a tight, well run organisation from Dan across the whole team and I will use them hereon for all future plumbing needs. I highly recommend the company to anybody in the wider Oxford area as a quality plumber.
Customer in Oxfordshire Posted on 07/03/2026 , work completed 04/03/2026
Great job - thanks
Customer Service
Quality
Value
Heelas supplied and installed a new boiler + with split zone heating for us in the cold and busy run-up to Christmas. Pre-installation advice was expert. Work started on time, took a few days, the results are excellent. Everyone involved was impressive, polite, efficient and worked hard. Special thanks to Chris who was here throughout. We are happy customers and happy to recommend Dan and his team.
P Watson Posted on 09/01/2018 , work completed 09/01/2018
The right firm for the job
Customer Service
Quality
Value
Heelas removed an old boiler and installed a replacement which had to go in a separate difficult place in the house requiring re-routing of pipes and cables. Because of the complexity of the job it took nearly a week to complete. The work was done with great skill and professionalism. Excellent contractor.
Richard Truscott Posted on 29/06/2017 , work completed 29/06/2017
New Bunded oil tank and Burner
Customer Service
Quality
Value
Excellent professional job as always, Dan plumbed in a new tiger loop for my new Bunded oil tank and installed a new Burner for my low bake oven, this was carried out in an efficient way with the least amount of disruption to my business,well done Dan and the Heelas Heating team.
Stuart Jackson Posted on 01/02/2018 , work completed 01/02/2018
Everything went perfect
Customer Service
Quality
Value
From survey visit to find "switch on", everything went perfectly. The workmen were very considerate to me, 97 and immobile. Their work in replacing a 19 yr. Old boiler and system was meticulous and challenging.
Martin, Oxfordshire Posted on 09/07/2018 , work completed 09/07/2018
Excellent.
Customer Service
Quality
Value
When our combi boiler broke leaving us with no heating or hot water, Dan managed to fit us in the next day. He came round first thing in the morning and diagnosed the broken circuit board. He came back at 11am having collected the part, and soon had the boiler up and running. All in all an excellent and friendly service.
David Smith Posted on 10/10/2018 , work completed 10/10/2018
Efficient and friendly service
Customer Service
Quality
Value
From the start Dan was very professional when doing the survey of our CH system prior to installing a new boiler. He recognized shortcomings in the original install that needed correcting and quoted (rightly) accordingly. It is fair to say Heelas wasn't the lowest quote I obtained but due to their professional manner I was happy to go with them, and how right my decision proved. The install went to plan, despite a very dirty CH system, and the Heelas team of engineers all proved to be thoughtful, friendly and very obviously skilled in their trade.
Customer in Oxfordshire Posted on 14/02/2019 , work completed 07/02/2019