Henshaw Gas and Plumbing

I had a new premium boiler fitted locally, however after 18 months there were problems the original installer was unwilling and unable to fix. After reading reviews about Henshaw Plumbing I contacted Stuart who was able to attend shortly afterwards. Within minutes he had an explanation of the fault, what do replace and how and when he was able to do it. I received an immediate quote and an appointment for the work to be completed. Stuart arrived punctually and proceeded to repair the boiler in a very tidy and efficient manner. While he was there I asked him to also replace a thermostat, not previously agreed. This was done yet our invoice was still the original quote, as Stuart informed us the job had taken a little less time than first envisioned. I wish all tradesmen were this honest. After the repair Stuart did not leave until he was satisfied the boiler and the thermostat were working correctly and all radiators were balanced and bled. Stuart is extremely honest, and has a very high standard of communication, integrity, competence and cleanliness. I have every confidence in Stuart, so much so, I am pleased to say, not only is he taking over our plumbing/ heating arrangements going forward, from the previous installer, but also our parents requirements as well. We can’t fault Stuart/Henshaws in any way. If you want a first class job at a reasonable price don’t waste your time elsewhere, just get Henshaws on the job, simple as that. So glad we did. Thank you so much Stuart

Efficient and reliable service. Very competitive quote and pricing. Left everything clean. Quality workmanship.

Stuart prompted me to arrange the service and he arrived on time to carry it out. He was his usual organised and efficient self in terms of carrying out the work, a helpful manner and good communication. We would highly recommend him.

Henshaw Gas and Plumbing are brilliant, I had a leaking pipe on my boiler, came out very quickly to look, ordered the parts and was back to fit it a few days later. Very good and reliable, would highly recommend

Stuart recently installed a new Worcester Boiler after being highly recommended to us by our neighbour. We found him to be friendly, punctual, knowledgeable and very helpful. Professional, quick and thorough - we were very satisfied with his work. We thoroughly recommend Henshaw Gas!

Henshaw Gas Plumbing fitted our boiler several years ago and Stuart now does an annual service. This time we also had a leaky radiator. Stuart came on time, at the time agreed, did the boiler service and fixed the leaky radiator by replacing the valve. This is a 5 star review as we can we can rely on a timely, efficient, reliable service every time we see him. Thank you Stuart

My Worcester Bosch combo boiler had its annual service yesterday. This service was carried out by Stuart Henshaw (Henshaw Gas and Plumbing) on time, as planned. Stuart is both very pleasant and competent and I have no hesitation in recommending Henshaw Gas and Plumbing.

Stuart came highly recommended by a trusted neighbour and his professionalism and workmanship lived up to expectations . He arrived on time as arranged , a couple of WhatsApp exchanges before meant he was ready to diagnose and then fix a couple of existing faults . He then completed an annual boiler service . He offered advice on upgrading our system to a mobile connection based thermostatic control . We will be back in touch to secure his services in the spring . This first encounter couldn’t have gone better .

Stuart responded promptly to my request for a service, and came promptly on the afternoon as agreed - I appreciate prompt service. He conducted the task in hand, as expected and offered suitable advice and comments about the work. A satisfied customer who expects to seek his assistance in future and recommend him to others.

Stuart came very promptly at the appointment time to service the boiler. He worked efficiently and on diagnosing a fault he ordered the necessary parts quickly and came 3 days later to effect the repair. There was a problem with hot water in the taps afterwards and he returned in the afternoon to sort it.

Henshaw Gas & Plumbing have carried out my annual boiler service for several years now. Stuart is reliable, does a great job and I would not hesitate to recommend him.

Have used Henshaw to undertake boiler service and gas safety inspections since 2018. Stuart is great at communication, helps when I have questions, and undertakes work neatly and well. Their services are much appreciated.

Stuart installed my Worcester bosch boiler and carries out my annual service He is very reliable, experienced and charges are reasonable I would recommend Stuart

Stuart is a real honest guy and I never have any issues with the work he carry’s out. Would thoroughly recommend him to anyone.

Great service from Stuart at Henshaw Gas & Plumbing; always reliable, friendly & punctual - would highly recommend

Stuart fitted an immersion heater at my home. He gave clear information as to when he could do the work and kept to the times he had given. He thoroughly checked the need for a new heater, giving clear explanations, and then carried the work efficiently and effectively. The service he gave was professional, friendly and of good value.

Stuart came highly recommended to us from our neighbour and has been servicing our boiler since we moved in 2 years ago. Can’t fault his work. Friendly, knowledgable, punctual and trustworthy! Excellent customer service, Stuart responds quickly every time I’ve contacted him. He is very transparent with pricing and quotes and I wouldn’t go anywhere else.

Highly recommend Stuart who serviced and fixed a gas fire that hadn't been used for a number of years and tested the flue as well as carrying out a Worcester boiler service. Very friendly, knowledgeable and a reasonable price for the work carried out.

We have used Stuart for a number of years now for domestic gas boiler work. He skillfully kept our old boiler going, then fitted a new one last year at a great price, when funds were found. He exemplifies the term 'trusted trader'. Please do not hesitate to engage him. I would add 'trusted, skillful and thoroughly professional trader'.

Stuart Henshaw came today to service my Boiler. He was prompt - in fact earlier than he had predicted. The service was arranged thanks to a prompting email that he sent reminding me when the next annual service was due, which was very helpful. He was friendly helpful and efficient and was keen to hear if I had had any problems before he carried out a full service. He gave full feedback on everything that he had carried out in the full service. My view _ Highly recommended .

Stuart services our boiler every year and always does an excellent job. Boiler keeps running with no problems after each annual service. Very thorough, very good value for money and first rate service.

Our work package: remove old gas boiler and fit a new one with additional efficiency features, replace two towel radiators (dual fuel), and add a pressure reducing valve to our domestic water supply. We very much like the trader's website and transparent pricing - the main reason why we approached him initially. The response to our email enquiry was prompt, followed by a site visit. First impressions, on line and face-to-face, were very favourable: personable, clear communications, polite, knowledgeable with constructive suggestions how to further optimise our heating system. We received and accepted a quote, work was scheduled over two days, and was started and completed as promised. Over both days the trader showed consideration of our rooms, protected floors and work very tidily. Before he left the trader explained all new features and how to use them. The final invoice matched the quote exactly. We have already booked the trader for the boiler service in 2025.

Henshaw Gas and Plumbing installed our boiler seven years ago and have regularly serviced it at the stipulated intervals (annually). They arrive at the agreed times and complete the work according to the schedule. They are efficient, clean and tidy. If there are any issues to be resolved these are clearly explained and appropriate action agreed and carried out. The service that they offer is value for money.

Stuart is great. I have been using Stuart for years now. First to service our original boiler at our old property, then had him install a new boiler in our new property and undertake all subsequent services. He is reliable, efficient, friendly, tidy and really reasonably priced. I would highly recommend him.

Can't thank you enough for being so responsive and fixing my elderly mum's heating so quickly and without any fuss. First class service, reliable, trustworthy and speedy, happy to recommend your services.