Endorsed by Which?

Herkomer Roofing Ltd

4.9

26 Reviews

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Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Herkomer Roofing and building services is a local family business. With over 15 years roofing experience, we pride ourselves on completing any roofing or building requirement to a high standard.

We are fully insured and a member of the Confederation of Roofing Contactors.

We work closely in the local community but also work further afield. We are expanding all the time but customers can be sure they will receive personal service.

What we do

  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Chimneys
    • Lead work
    • Emergency roofing service
  • Chimney builders, liners and specialists

  • More Services

    • grp fibre glass
    • re-roofing
    • cladding
    • pointing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
26 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Replacement down pipes
Customer Service
Quality
Value
I would definitely use Herkomer roofing Ltd again. Alex and another man arrived on time and got straight to work. They were professional and worked quickly, tidying up as they went. Couldn’t fault the communications between myself and Katie, who arranged the visit. They replaced my rusted cast iron down pipes with new plastic ones and took away the old ones as requested. Very reasonable pricing too!
Customer in Hertfordshire Posted on 01/09/2024 , work completed 27/08/2024
Chimney Works and Installation of Vent Tiles
Customer Service
Quality
Value
We are delighted with the work provided by Ben. Katie was very helpful and always promptly replied to emails and voice messages. We would be happy to use Herkomer Roofing & Building Services in the future and would recommend their services.
Customer in Hertfordshire Posted on 21/04/2023 , work completed 17/03/2023
Roofing a flat roof that had been leaking for some time.
Customer Service
Quality
Value
Ben came to assess the situation and gave me a very fair quote. He set the date, completed the work on time and on budget. The work they completed was excellent; they were tidy, efficient and very pleasant. I would not hesitate to recommend Herkomer Roofing to anyone.
Mary in Hertfordshire Posted on 20/04/2023 , work completed 19/04/2023
An Excellent Service
Customer Service
Quality
Value
Ben assessed the flat roof on my garage straight away - it had been leaking badly for a number of years. He took a lot of trouble to confirm the presence of asbestos and then took all the appropriate steps to ensure that the roof was removed, and disposed of in compliance with Government regulations. The work was carried out promptly and efficiently and I now have a dry garage. He, and his assistant went above and beyond - clearing vegetation, and helping to clear the garage. They arrived on time each day and took great care to complete the work in spite of adverse weather conditions. Great praise is also due to their office manager, Katie, who was helpful and efficient throughout. I wouldn’t hesitate to recommend Ben and his team.
Customer in Hertfordshire Posted on 14/04/2023 , work completed 13/04/2023
Fantastic work
Customer Service
Quality
Value
We have used Ben on several occasions but most recently he replaced a flat roof for a pitched roof. The work is fantastic, the quotes provided are always clear and prompt and the work is always completed on time. We are so happy with the work Ben has completed. It has made such a difference to the house. Not only that, Ben leaves everywhere tidy and cleans up after he has finished. We absolutely could not recommend him enough.
Customer in Buckinghamshire Posted on 12/04/2023 , work completed 11/04/2023
Speedy and reliable work
Customer Service
Quality
Value
I chair the Finance Committee of Bushey & Oxhey Methodist Church. A neighbour reported an iron down pipe was leaning away from the wall at the side of the church over a passageway and towards an adjacent building. Ben called the next day to assess the situation and established it was a disused oil vent pipe. A reasonable estimate was immediately given and accepted, pipe and old fittings promptly removed and the brickwork made good. Last year major work was done promptly by him after gale damage to flashing on the spire and tiling and flashing on the church roof under insurance cover. Following further rain a return visit was made promptly without charge to add to adjust the flashing on the church roof. Other routine remedial work last year to a leaking flat roof and clearance of blocked guttering has also been done to our satisfaction.
Customer in Hertfordshire Posted on 12/04/2023 , work completed 05/04/2023
Unreliable
Ben promptly came round in Oct 22 and gave a quote for fixing a leaky roof. He advised he was taking bookings for 2-3 weeks ahead. I called the day after receiving the quote but was told the earliest they could fit me in was 3 months later, for a job that would take one day. Reluctantly I agreed to the date in late January that they offered me. Didn't hear anything further until mid January when they emailed and said it would now be at least end of March before they could do the job, blaming poor weather, staff shortages etc. I emailed back asking if they could confirm a date, to which they replied they could no longer carry out the work that they had quoted for. Can't comment on whether they are any good at repairing roofs, but their shoddy customer service means I cant recommend them.
Customer in Hertfordshire Posted on 05/04/2023 (Reviewer did not use service)
The trader replied (on 05/04/2023)
Hi We do understand your disappointment and we did email you at the end of January to apologise for the situation that arose. I am a little surprised that two months later you have decided to leave some negative feedback as I have previously explained how we got to this point. this isn’t how we normally operate at all. Unfortunately due to the recent weather,delays on projects And staffing issues we had to minimise the upcoming work at that time as we wouldn’t have been able to fulfill it to a high standard. We are a small business who likes to give a good service but due to high demand we do have to prioritise and just aren’t able to be everywhere. we are just not comfortable subbing work out and potentially giving you an inferior result. Katie did notify you at the time of booking how busy we were and if it was urgent then you may be better looking for someone with more availability. unfortunately we are governed by weather also. I can assure we didnt take the decision lightly but with so much pressure on us at that time we had to do what is right for us. Again we can only apologise for any inconvenience caused. Many thanks Ben
Total roof replacement
Customer Service
Quality
Value
I contacted Herkomer because they were recommended by a neighbour having a similar roof replacement. Ben turned up when he said he would was very professional and answered my queries. Timely quote and very competitive price. The team turned up when they said they would, got the work done despite very hot weather. Kept me informed about the job. Ben explained options carefully and at the end explained what they had done. It was a painless experience and i believe it is a very good job. I would highly recommend this company.
Customer in Hertfordshire Posted on 13/08/2022 , work completed 11/08/2022
Cladding on front of house
Customer Service
Quality
Value
Tidy and efficient work carried out professionally by Ben and his colleague. Turned up on time and we were very pleased with the service provided. Next door neighbour so impressed he has asked for a quote !
Customer in Hertfordshire Posted on 08/12/2021 , work completed 07/12/2021
Professional and most satisfactory experience
The job entailed replacing guttering, fascias & soffits and renewing flat roof. Arrival times were prompt and the job was finished on budget and well within the agreed schedule. Both tradesmen were friendly, answering questions and communicating in all instances where it was necessary. An additional extra small job was also carried out promptly without any fuss. It was a pleasure to do business with Herkomer Roofing.
Richard in Hertfordshire Posted on 22/07/2021 (Reviewer did not use service)
A great job re-felting the garage roof
Customer Service
Quality
Value
I required re-felting of my garage roof - the existing roof was literally peeling off and required immediate replacement due to the poor weather. Herkomer Roofing came to have a look within a day of calling. The work was scheduled accordingly and they arrived promptly on the day. The old roof was stripped and removed. New felting was applied. They estimated a little over a day to complete and finish off for a double length garage. The job took just over a day as scheduled and looks great. They did a fantastic job laying the new felt and finishing off the trimming. The guys were very friendly and courteous and didn't leave any mess behind. I am completely satisfied with the job and would not hesitate to use or recommend them for further work should it be required.
Daniel in Hertfordshire Posted on 30/06/2021 , work completed 30/06/2021
Roofing repairs
Customer Service
Quality
Value
Arrived exactly on agreed time and carried out the repair work efficiently and cleaned the site afterwards. Very impressed with their work.
M A in Hertfordshire Posted on 15/06/2021 , work completed 15/06/2021
Fantastic Work from a Reliable Team
Customer Service
Quality
Value
Herkomer Roofers replaced the facia on my house and what a fantastic job they did, Ben and his team were very efficient and trustworthy brilliant craftsmanship left everything clean and tidy a real pleasure to work with would not hesitate using them again.
Sylvia in Hertfordshire Posted on 28/04/2021 , work completed 28/03/2021
Fantastic service
Customer Service
Quality
Value
I have used Herkomer Roofing at least three times now, and each time Ben has been fast, friendly, and very efficient. He has given me accurate estimates and explained why the work needs to be done, and how he plans to do it. He has replaced missing ridge tiles and roof tiles (no mean feat on a three story house), cleared gutters, and replaced a whole flat roof for me. I have every confidence that he is a completely trustworthy and reliable craftsman, and I would have no hesitation in both using Herkomer Roofing again, and in recommending them to others.
Customer in Hertfordshire Posted on 19/10/2020 , work completed 09/10/2020
Excellent Work
Customer Service
Quality
Value
We have used Herkomer Roofing Ltd for over 10 years for various repair jobs some big some small. We've just had a new flat roof replaced as we had a leak recently. They arrived to do the job when they said as they always do. They don't overcharge, their work is excellent, they take care and don't leave a mess. They will also have a good look around and fix other tiles that they see need sorting out if it can be done at the same time. Ben and company are extremely trustworthy take pride in their work and we would have no hesitation in recommending them to anyone.
Customer in Hertfordshire Posted on 04/05/2020 , work completed 27/04/2020
Emergency work
Customer Service
Quality
Value
I had a hole in the roof and Herkomer Roofing were there in under 24 hours, and not just to do a temporary patch up. Full job done in no time at all, and the price rather stunned me as to how reasonable it was. I wouldn't use anyone else.
Customer in Hertfordshire Posted on 16/04/2019 , work completed 16/04/2019
Excellent workmanship from a reliable and professional team
Customer Service
Quality
Value
We have been very satisfied with the work Herkomer Roofing have carried out over the last year. Ben and his team have always responded quickly to help us out - coming at short notice in an emergency to fit a temporary roof at no extra cost when it was raining. We have had a number of works completed including renewing a leaking flat roof to replacing, tiles, guttering, fascias and fitting velux windows. They provide an excellent service from first point of contact to estimating and booking in work at a time that suits us. They are always polite, friendly and professional. They arrive on time and work really hard - clearing up after every job. They clearly pride themselves on completing work to a very high standard, being attentive to every detail of their work. We have felt reassured by their high level of professionalism as we have previously experienced poor work from another roofing company - so it was good to meet a trustworthy team who really care about doing a good job. Its really good to have a local company who do what they say they will do and put their customers first. We have recommended them to neighbors who have also had work completed to a high standard. We will certainly use them again for future works and would not hesitate in recommending them to anyone looking for the best roofing firm in the area who are competitive and trustworthy. Thank you Herkomer Roofing
Customer in Greater London Posted on 28/02/2019 , work completed 05/02/2019
Hard-working and professional team
Customer Service
Quality
Value
Herkomer Roofing installed new GRP roofing to existing flat roofs on ground floor and first floor levels. The work involved stripping off existing 25 year old coatings and a lot of making good before new boards and coating were installed. Ben and his team turned up on time, worked continuously and professionally. They cleared waste materials promptly, left the site clean and tidy between visits and spotless on final completion. Communication was very good and they were flexible in dealing with difficult weather during the early part of the project. We felt that Herkomer Roofing gave very good value for money and it's good to know that the GRP work has a 20 year guarantee. C Slaney
Customer in Hertfordshire Posted on 15/02/2019 , work completed 13/02/2019
Installation of pre-cast bonding gutters front and back, knock down shared rear chimney stack and negotiating with my neighbour and their builder
Customer Service
Quality
Value
The assistance provided by Herkomer Roofing was outstanding in securing a satisfactory outcome for me following very poor work carried out by my new neighbour's builder. The roof is slated on a terranced property and was very poorly joined to my part of the roof. Mr Braine, proprietor, assisted with negotiating for the work to be rectified and supported me in the discussions with the builder and my neighbour. The rear chimney stack no longer served a purpose as my neighbour's builder had removed the remaining supporting chimney breast. I could not trust my neighbour's builder to undertake the work and insisted that following the poor work on the slate roof I would select the company to rectify the roof and to knock down the shared rear chimney. I have previously had repair work carried out to my main chimney and my roof by Herkomer Roofing and have always found them reliable, highly professional, tidy, curteous and polite as was the case on this occasion also. I could not have negotiated with my neighbour and their builder without the assistance of Mr Braine. The work was carried out at the agreed time and at the agreed cost. Mr Braine has a very calm, assertive manner and is very clear and helpful in explaining what is required, an absolut asset given the complicated circumstances with next door's builder. I am very happy with the work and have already recommended Herkomer Roofing to friends who also have been very happy with their work.
Customer in Hertfordshire Posted on 14/02/2019 , work completed 19/12/2018
I have used Herkomer roofing twice during the last year and have found them both reliant and efficient.
Customer Service
Quality
Value
The first job which Herkomer carried out for me was to replace a flat roof with fibre glass which was done both efficiently and on schedule. The second job was to replace guttering at the rear of my property,which again was completed on time and schedule. I have found this company both reliable and trustworthy and have no hesitation in recommending them. T.C.McSweeney
Customer in Hertfordshire Posted on 28/01/2019 , work completed 26/11/2018
Top Class work & Execution
Customer Service
Quality
Value
From design to the building and execution of a loft extension. Excellent craftsmanship in all aspects of the build. Clean & reliable. Everything that was quoted was delivered to a high spec and any changes I requested along the way were met with whatever the customer wants they can have. Ben highlighted out issues to the structure of my house which wasn't on his remit and has saved me time,money and stress free hassle in the future. Totally recommend Herkomer Roofing for any Job. Thank you for an excellent job, Well done
Brian Curran Posted on 28/10/2016 , work completed 28/10/2016
My Review
Customer Service
Quality
Value
Whole job went well from initial visit to estimate job, to booking dates and to completion. Workers started at arranged time each day, were smart, tidy workers. Cleaned up thoroughly each day. Small problem sorted out quickly. Finished job looks good, met all expectations. Thoroughly recommend.
Very Happy Customer Posted on 01/09/2016 , work completed 01/09/2016
Herkomer Roofing - Ben Braine
Customer Service
Quality
Value
Have recently used Ben and his team to complete work on my parents bungalow. Would just like to thank them for completing an excellent job, also for being very tidy and reliable. Will be using Ben and his team again for further work. Thank you .....
Jan1974 Posted on 07/03/2016 , work completed 07/03/2016
Not impressed
Customer Service
Quality
Value
This was a fairly standard job, replacing existing fascias, soffits, bargeboards, gutters and downpipes. I had to point out two areas of work that were poorly executed and that would have caused me problems later. They re-did the work, but I shouldn’t have had to do this. Attention to detail was not good either. I had them back to redo one item on grounds of aesthetics. I fixed a fair sized gap myself between old and new soffits, and I have let others things go, to save hassle. Their advertising states that they are Master Craftsmen. On this job they definitely fell short of that description. On the up side, they were courteous, punctual, and tidy.
amslater Posted on 04/03/2016 , work completed 04/03/2016
The trader replied (on 07/03/2016)
Hi mr slater I am very sorry you were not happy with the service you received from us. Any concerns you had on the job in question were rectified to your satisfaction immediately,we also re bedded on the verge tiles at no extra cost as there was a broken tile. The eave trays you were unhappy with were an oversight and the installer has been spoken to about future installations. This is the first bad review I have had in fifteen years and want to make sure it is the last. If there is anything more we can do for you please let us know
Cleaning gutters,varnishing windowsills, roof repairs, painting
Customer Service
Quality
Value
Involved would be cleaning gutters, varnishing windowsills, and general painting when required. Ben is professional, polite and hardworking and has never disappointed me over the several years that I have used his services. I have no hesitation in recommending this company which I now have done on several occasions with success.
Victor, Bushey Posted on 19/10/2015 , work completed 19/10/2015
Cheapest quote obtained
Customer Service
Quality
Value
Ben did lead flashing and tiling work. Cheapest quote obtained, good work carried out, pleasant to deal with, prompt responses and met expectations
Mel, Hertfordshire Posted on 03/07/2015 , work completed 03/07/2015
Replacement roof
Customer Service
Quality
Value
Turned up on time, Worked hard, kept the property clean and tidy. Polite to have around and adaptable to customers
Pauline, Hertfordshire Posted on 01/07/2015 , work completed 01/07/2015
Clean and tidy
Customer Service
Quality
Value
Ben and the team replaced flat roof at my property. Trustworthy and pleasant, delivered on promises agreed and delivered on price given and agreed. Clean and tidy workers.
Chris, Hertfordshire Posted on 01/06/2015 , work completed 01/06/2015