Endorsed by Which?

Heroes On Hand Limited

4.9

6 Reviews

Opening Hours
Today - 07:00–19:00
  • Monday 07:00–19:00
  • Tuesday 07:00–19:00
  • Wednesday 07:00–19:00
  • Thursday 07:00–19:00
  • Friday 07:00–19:00
  • Saturday 07:00–19:00
  • Sunday - Closed

About

We are a small family business based in Dunstable covering Beds, Herts, Bucks and most of London.

Our Director Andrew Black has worked in the heating industry for almost 15 years. Having built and sold other gas, plumbing and heating businesses- this new iteration was with a focus of training engineers and developing his family members into engineers and leaders in this industry.

The company has been built to serve homeowners. We are gas, plumbing and heating engineers. We repair, install and service and boilers.

Install hobs and cookers. All plumbing and heating repairs like radiator changes, smart thermostats and central heating filters.

Power flushing, emergency repairs and gas safety checks.

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
  • More Services

    • homeowner safety certificates
    • faults

Customer reviews

Why you can trust these reviews

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4.9
6 reviews
Customer Service
5.0
Quality
5.0
Value
4.7
Sort by
A good experience
Customer Service
Quality
Value
Our boiler stopped working and none of the fixes in the book worked so we needed help promptly. I rang Andrew on Monday, leaving a voice mail after a message that said he checked at least once in 24 hours, and sure enough had a call back that afternoon and an appointment for today. That went smoothly and we now have a working boiler again! Andrew is pleasant and approachable and took time to describe the problem and discuss possible future options. I would use Andrew again.
Customer in Luton Posted on 15/11/2022 , work completed 22/11/2015
Boiler Service
Customer Service
Quality
Value
Very friendly and respectful (took shoes off before entering the property). The lads carried out a boiler service with no fuss, job done clean and with minimum fuss, call out was swift and accurate. They even helped me with looking into radiators that were not warming up properly which was above and beyond their duties.
Max in Greater London Posted on 07/02/2022 , work completed 07/02/2022
Endorsement reference
Customer Service
Quality
Value
I had a gas certificate completed.
Which? Trusted Traders Consumer Posted on 06/05/2021 , work completed 01/08/2020
Endorsement reference
Customer Service
Quality
Value
Andrew at Heroes on Hand carries out boiler services and gas safety certificates for us on a regular basis. He also attends emergency plumbing works as and when necessary. Heroes on Hand have always carried out work to the highest quality. Andrew is communicative, reliable and punctual. He is very prompt in getting paperwork to us and responding to any questions we may have. Andrew is our first port of call when it comes to any gas or boiler work and we could not recommend him highly enough.
Which? Trusted Traders Consumer Posted on 06/05/2021 , work completed 06/05/2021
Endorsement reference
Customer Service
Quality
Value
I had a gas certificate completed.
Which? Trusted Traders Consumer Posted on 15/04/2021 , work completed 08/01/2021
Recommendation Reference
Customer Service
Quality
Value
Andrew at Heroes on Hand carries out boiler services and gas safety certificates for us on a regular basis. He also attends emergency plumbing works as and when necessary. Heroes on Hand have always carried out work to the highest quality. Andrew is communicative, reliable and punctual. He is very prompt in getting paperwork to us and responding to any questions we may have. Andrew is our first port of call when it comes to any gas or boiler work and we could not recommend him highly enough.
Which? Trusted Traders Consumer Posted on 15/04/2021 , work completed 26/03/2021