Heron Carpentry Limited

Gerry recently did two jobs for us - built in desks for our office and a new utility room with floor to ceiling built in cupboards, toilet and sink. We would highly reccomend Gerry. His carpentry skills are fantastic and we are very happy with both completed jobs. He is trustworthy, a good timekeeper and always open to discussing the job at any point. We have used him the past and would use him again in the future. Thanks Gerry!

We are still discovering issues with the fitting of our kitchen and utility, months after Heron Carpentry left. Poor cuts/drilling, alignment issues, corner posts incorrectly fitted with units overlapping, holes drilled in the wrong place on our new fridge door, doors put on the wrong way around, poorly fitted sinks with packers left on show, damaged units and panels. See photographs on Google reviews (under ‘Heroes Carpentry’). I have spent a considerable amount of time and money trying to correct some of the above. Many of these issues were discussed with Gerry at the time and he did cover the cost of replacing three doors that were put on the wrong way. We didn’t ask Heron Carpentry back to complete the remaining work quoted for. I don’t like posting negative reviews but we have been so disappointed with the quality of workmanship and relied on the 5 star reviews when choosing Heron Carpentry.

Heron Carpentry have just completed the installation of my new kitchen they have done a great job from start to finish. From the first meeting Heron Carpentry have been concise and clear on charges and what work needs to be done and when. They set expectations and delivered on their promises. The clear and concise initial pricing and then the transparency of extra work that was required was a breath of fresh air compared to other trades I had engaged. They managed the kitchen supplier and worked together with the worktop fitters to complete a stunning kitchen. I would recommend this company for fitting kitchens.

I am very satisfied with the service received from Heron Carpentry Limited from start to finish. The work commenced on the agreed date and stayed within the agreed budget. Communication throughout the service was excellent. My expectations of the service and quality of the workmanship was met completely. There arose an unexpected problem with the kitchen once the old cabinets were removed which had the potential to spoil the look of the kitchen on completion. However, Gerry resolved the problem, adding additional structures and thereby ensuring the kitchen was completed to my satisfaction. No cost was added for this additional work. I am confident aftercare will continue.