Hertford Plumbers Ltd

Very old Stuart Turner pressure boosting pump failed last week depriving me of bath/shower. Called Rob at Hertford Plumbers who advised on replacement and costs and ordered it. Arrived with them late Friday, and installed by Mark by lunchtime Monday. And it's quieter than the old one! Very happy!

We have used Rob - and Hertford Plumbers - on many occasions in the past. We had an old central heating programmer that had been in use since the year dot, and only allowed one series of timings which was not suitable for the current time. Rob replaced this with a new Hive system, as this allows multiple timings, and also used a blanking plate to cover the area where the previous programmer was located. Even assisted with setting up the timings and the App installation.

An exact replacement was sourced and fitted within 24hours of the leak being identified. Time taken and cost was as quoted beforehand. Workmanship was professional and to a high standard. It was a pleasure to have John and Rob doing the work for me.

We highly recommend Rob, John, and the rest of the team. They were helpful, patient, and considerate. We had our bathroom completely redesigned and refitted. It was made more accessible, functional, and beautiful!! We are very pleased with the work. They gave advice along the way and worked tirelessly to get it right for us. Would definitely use them again.

John and Rob completely refurbished my bathroom and cloakroom, and I am delighted with the results. They were always polite, friendly, and considerate. Good communication, and they always arrived when they said they would. Good attention to detail and clean and tidy. Highly recommended.

Great work and fantastic quality finish on my very small bathroom. John and Rob took care to make sure that everything I wanted was exactly right and I'm extremely happy with the result.

Both John and Rob were friendly and professional. They renovated our small bathroom, ripping everything out and replacing it with new fittings, some of which they suggested. They stuck to the schedule and budget, and were always very open with communicating what they were doing, when they would do it and how long it might take. Their finishing was superb, would definitely recommend.

Rob, John, and Brendon carried out a bathroom installation for us. This included adjustments to the plumbing and heating pipework and tiling the full bathroom. All work was carried out to a high standard, and everything was explained so we knew what to expect.

Would recommend using these guys 100% Excellent work, very competitive price. Very satisfied customer.

Mark had to find a way to access the bathtub to replace the existing bath tap/shower mixer with a new one as the side panel was glued and no screw fixing. He had to cut out the panel, do the job and then use a plastic 'T' shaped strip to hold the two parts of the side panel. Thus, for any future maintenance that needs access to the bathtub plumbing is required, then the plastic 'T' strip can be removed. This plumbing company charges a typical ongoing rate that is neither cheap nor expensive.

I recently hired Hertford Plumbers to install a new boiler and a bath screen, and the entire experience was excellent. They provided a very competitive quote and were able to schedule the job promptly. Rob and John were highly professional—punctual, efficient, tidy, and respectful of my property. The bath screen installation was not straightforward, but Rob did a fantastic job ensuring it was fitted properly.

Hertford Plumbers Ltd were the most competitive and communicative of all the local Bosch accredited plumbers we contacted. Our project was a little more complicated than usual in that the old boiler was not a condensing model, so Hertford Plumbers had to work out where the condensate pipe work could be run to as the existing boiler and it’s gas supply we’re not conveniently located to discharge the condensate. Most other fitters were unhelpful in that regard, but Hertford Plumbers were not only helpful, but carried out the work professionally and with minimum fuss. They have subsequently serviced the boiler every year since, and haven’t sought to increase their prices more than merited by RPI. Well done Hertford Plumbers Ltd.

Hertford Plumbers has serviced our boiler for 5 years and they are professionals giving good advice. We had a problem with they 3-way valve in the radiator -hot water tank system and they repaired it in such way that for the next eventuality is cheaper and easier to repair. No real problems with the boiler so far.

We first found Hertford Plumbers a few years ago when we were let down by a major British homecare provider who misdiagnosed what turned out to be a simple problem. Since then, Hertford Plumbers have replaced our central heating, installed a new bathroom and continue to do our annual boiler and gas checks. Most recently they fitted a new wireless thermostat. We have always found Hertford Plumbers to be extremely friendly and accommodating. We would recommend them to anyone looking for a reliable plumbing service.

I realised there was substantial leak somewhere under the floorboards, but couldn't identify where. Contacted these guys and they managed to visit me next day. The source was quickly found and repaired, with as little disruption of the floorboards as possible. Very grateful for the very prompt and professional service.

Called to fix the broken boiler, they have been able to come the next day and complete the repairs I’ve used them for 8 years now - very happy with the service and professionalism.

I have been using this company for years since I accepted their estimate to fit a new boiler and over-haul my elderly mother's gas central heating. They have subsequently carried out the annual service and maintenance. They have dealt with all her domestic plumbing requirements from a burst pipe to fixing toilets etc. They are always punctual, courteous, tidy and kind. They are the only company that my mother is comfortable to attend her home now without the need for me to be present to reassure her. I am ever grateful that a friend recommended them to me.

Herts Plumbing have serviced my boiler since they fitted it in 2019 they are a reliable and great company and the customer service and work is 10/10

We first used Hertford Plumbers eleven years ago to completely refurbish our three bathrooms; this included completely stripping out the existing fittings, retiling, and replacing the fittings. In one bathroom, whilst stripping out, they managed to find us extra space by relocating fittings hidden behind a false wall. A couple of years later we used them to replace our existing gas central heating boiler, which they have serviced annually ever since. We have also used them on several occasions for smaller plumbing jobs. I recommend them for their high quality of workmanship and value for money.

Hertford Plumbers recently refurbished two bathrooms in my home, and their work was truly exceptional. From the beginning, their expertise and attention to detail were evident. They listened to my ideas and offered valuable suggestions to enhance the design and functionality of the bathrooms. Throughout the project, Hertford Plumbers displayed a strong work ethic and a commitment to delivering a superior result. The craftsmanship was exceptional, exceeding my expectations. Any issues that arose were promptly and professionally resolved, showcasing their dedication to customer satisfaction. Having Hertford Plumbers around the house was a pleasure. They were respectful, courteous, and maintained a clean work area. Their communication skills were excellent, making the entire process stress-free and enjoyable. I highly recommend Hertford Plumbers for any bathroom refurbishment project. Their exceptional workmanship, attention to detail, and prompt resolution of issues make them stand out. They transformed my bathrooms into stunning spaces, and I am grateful for their professionalism and expertise.

Rob Brindley and Alfie have done such a brilliant job completing our bathroom refurbishment. They were so pleasant and accommodating; always tidied up every day and have left us with the most stunning new luxury bathroom. Rob is easy to contact and always responds. They are coming back to us soon to replace several radiators in the bedrooms. I was recommended this company by a friend and now feel confident in recommending them to anyone reading this review.

I have contacted this company for a bathroom refurbishment (plumbing only) and a few small jobs in the house. They gave me an £8,000 global estimate (including things we specifically didn't ask for). When I tried to get more details about the pricing, John unexpectedly lost his temper and told me that he doesn't want to work for us, period. We have had many fantastic tradespeople working in our house, but struggled to find a good plumber. Fortunately, one of our tradespeople has recommended us a good one, and this is such a relief! From my experience, I don't recommend trying to find your plumber online, and certainly not this one.