Hertford Plumbers Ltd

We first found Hertford Plumbers a few years ago when we were let down by a major British homecare provider who misdiagnosed what turned out to be a simple problem. Since then, Hertford Plumbers have replaced our central heating, installed a new bathroom and continue to do our annual boiler and gas checks. Most recently they fitted a new wireless thermostat. We have always found Hertford Plumbers to be extremely friendly and accommodating. We would recommend them to anyone looking for a reliable plumbing service.

I realised there was substantial leak somewhere under the floorboards, but couldn't identify where. Contacted these guys and they managed to visit me next day. The source was quickly found and repaired, with as little disruption of the floorboards as possible. Very grateful for the very prompt and professional service.

Called to fix the broken boiler, they have been able to come the next day and complete the repairs I’ve used them for 8 years now - very happy with the service and professionalism.

I have been using this company for years since I accepted their estimate to fit a new boiler and over-haul my elderly mother's gas central heating. They have subsequently carried out the annual service and maintenance. They have dealt with all her domestic plumbing requirements from a burst pipe to fixing toilets etc. They are always punctual, courteous, tidy and kind. They are the only company that my mother is comfortable to attend her home now without the need for me to be present to reassure her. I am ever grateful that a friend recommended them to me.

Herts Plumbing have serviced my boiler since they fitted it in 2019 they are a reliable and great company and the customer service and work is 10/10

We first used Hertford Plumbers eleven years ago to completely refurbish our three bathrooms; this included completely stripping out the existing fittings, retiling, and replacing the fittings. In one bathroom, whilst stripping out, they managed to find us extra space by relocating fittings hidden behind a false wall. A couple of years later we used them to replace our existing gas central heating boiler, which they have serviced annually ever since. We have also used them on several occasions for smaller plumbing jobs. I recommend them for their high quality of workmanship and value for money.

Hertford Plumbers recently refurbished two bathrooms in my home, and their work was truly exceptional. From the beginning, their expertise and attention to detail were evident. They listened to my ideas and offered valuable suggestions to enhance the design and functionality of the bathrooms. Throughout the project, Hertford Plumbers displayed a strong work ethic and a commitment to delivering a superior result. The craftsmanship was exceptional, exceeding my expectations. Any issues that arose were promptly and professionally resolved, showcasing their dedication to customer satisfaction. Having Hertford Plumbers around the house was a pleasure. They were respectful, courteous, and maintained a clean work area. Their communication skills were excellent, making the entire process stress-free and enjoyable. I highly recommend Hertford Plumbers for any bathroom refurbishment project. Their exceptional workmanship, attention to detail, and prompt resolution of issues make them stand out. They transformed my bathrooms into stunning spaces, and I am grateful for their professionalism and expertise.

Rob Brindley and Alfie have done such a brilliant job completing our bathroom refurbishment. They were so pleasant and accommodating; always tidied up every day and have left us with the most stunning new luxury bathroom. Rob is easy to contact and always responds. They are coming back to us soon to replace several radiators in the bedrooms. I was recommended this company by a friend and now feel confident in recommending them to anyone reading this review.

I have contacted this company for a bathroom refurbishment (plumbing only) and a few small jobs in the house. They gave me an £8,000 global estimate (including things we specifically didn't ask for). When I tried to get more details about the pricing, John unexpectedly lost his temper and told me that he doesn't want to work for us, period. We have had many fantastic tradespeople working in our house, but struggled to find a good plumber. Fortunately, one of our tradespeople has recommended us a good one, and this is such a relief! From my experience, I don't recommend trying to find your plumber online, and certainly not this one.

I had a Combimate anti-scale remover fitted which was carried out very well. My only issue is the invoicing which I feel is not transparent. I was invoiced for supply and fit showing one cost plus vat. I feel the invoice should show the cost of the Combimate, cost of fitting and cost of other materials plus vat. I emailed to request the fitting cost but this has not been answered. If I purchased the Combimate direct from the supplier it would cost just over £206 including vat but I do not know what Hertford Plumbers charged.

It turned out the problem with our radiator was a tiny one that Rob was able to fix instantly. He also showed us what to do next time. We were really pleased. We'd definitely use Hertford Plumbers again.

Replacement Boiler & new bathroom installed. The service from Rob and the Team was exceptional from start to finish. They came in with a competitive quote reflecting the work required and the finished product. Not the cheapest of quotes (I obtained 4) but certainly not the most expensive either and, the old adage that you get what you pay for certainly comes into play here. The team was always on time, extremely courteous, professional, and the communication was excellent; from the initial discussions to the follow up service on completion of the job. I've used Hertford Plumbers over the past 4 years for annual boiler services, boiler repair, a dishwasher install, to a leaking cistern and dripping taps, and the level of service and final results have always been to an excellent standard. I cannot recommend Rob and the Team highly enough!