Endorsed by Which?

Hertford Plumbers Ltd

4.8

52 Reviews

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About

Welcome to Hertford Plumbers Ltd. We provide plumbing and heating services in Hertfordshire, Essex and the London area.

Hertford Plumbers Ltd is a family company providing all aspects of plumbing and heating including Air Source Heat Pumps and underfloor heating, boiler installations, boiler breakdowns and repairs, boiler services, including the issue of landlord gas safety certificates, central heating flushes, all aspects of bathroom and wet-room installations and legionnaire's risk assessment.

We are a Worcester accredited installer for boilers, recommending these products to all our existing and potential customers, confident that we offer the best products with the best available support and Guarantees.

We will design, supply and fit full heating systems, including Air Source Heat Pumps and underfloor heating.

All our work is guaranteed for a year and we are fully insured. We are happy to provide free estimates.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Underfloor heating
    • Gas safety testing and inspection
  • Bathroom fitters

    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.8
52 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Superb Service from Start to Finish
Customer Service
Quality
Value
Replacement Boiler & new bathroom installed. The service from Rob and the Team was exceptional from start to finish. They came in with a competitive quote reflecting the work required and the finished product. Not the cheapest of quotes (I obtained 4) but certainly not the most expensive either and, the old adage that you get what you pay for certainly comes into play here. The team was always on time, extremely courteous, professional, and the communication was excellent; from the initial discussions to the follow up service on completion of the job. I've used Hertford Plumbers over the past 4 years for annual boiler services, boiler repair, a dishwasher install, to a leaking cistern and dripping taps, and the level of service and final results have always been to an excellent standard. I cannot recommend Rob and the Team highly enough!
ukkiwi Posted on 21/08/2017 , work completed 21/08/2017
Endorsement Reference
Customer Service
Quality
Value
Kitchen sink replacement - including cutting granite surface. Re Plumbing for under sink, washer erc. Several radiators replaced. Installation if heated towel rails
Which? Trusted Traders Consumer Posted on 06/01/2022 , work completed 20/11/2017
Endorsement Reference
Customer Service
Quality
Value
They fitted a new boiler for me. The whole process was very professional. They answered my phone calls, they arrived when they said they would and tidied up after them taking the old boiler away when they left. The heating engineers were friendly and courteous and it was a great relief to have the new boiler fitted as the weather had turned so cold! I was extremely impressed and would recommend this firm without hesitation to anyone looking for a good reliable company!
Which? Trusted Traders Consumer Posted on 06/01/2022 , work completed 14/01/2017
Boiler servicing
Customer Service
Quality
Value
Herts Plumbing have serviced my boiler since they fitted it in 2019 they are a reliable and great company and the customer service and work is 10/10
(your username) Posted on 18/03/2024 , work completed 15/02/2024
My Review
Customer Service
Quality
Value
Kitchen sink refit and ceramic worktop.Great guys. Couldn't fault them. On time and they kept me informaed throughout the process.
Which? Trusted Traders Consumer Posted on 03/10/2016 , work completed 03/10/2016
Recommended
Customer Service
Quality
Value
supplied and fitted new electric shower, excellent service as usual.
matthew clements, . Posted on 14/06/2018 , work completed 14/06/2018
So happy with our bathroom refurbishment
Customer Service
Quality
Value
Rob Brindley and Alfie have done such a brilliant job completing our bathroom refurbishment. They were so pleasant and accommodating; always tidied up every day and have left us with the most stunning new luxury bathroom. Rob is easy to contact and always responds. They are coming back to us soon to replace several radiators in the bedrooms. I was recommended this company by a friend and now feel confident in recommending them to anyone reading this review.
Customer in Hertfordshire Posted on 04/01/2023 , work completed 17/11/2022
Outstanding bathroom refurbishment by Hertford Plumbers!
Customer Service
Quality
Value
Hertford Plumbers recently refurbished two bathrooms in my home, and their work was truly exceptional. From the beginning, their expertise and attention to detail were evident. They listened to my ideas and offered valuable suggestions to enhance the design and functionality of the bathrooms. Throughout the project, Hertford Plumbers displayed a strong work ethic and a commitment to delivering a superior result. The craftsmanship was exceptional, exceeding my expectations. Any issues that arose were promptly and professionally resolved, showcasing their dedication to customer satisfaction. Having Hertford Plumbers around the house was a pleasure. They were respectful, courteous, and maintained a clean work area. Their communication skills were excellent, making the entire process stress-free and enjoyable. I highly recommend Hertford Plumbers for any bathroom refurbishment project. Their exceptional workmanship, attention to detail, and prompt resolution of issues make them stand out. They transformed my bathrooms into stunning spaces, and I am grateful for their professionalism and expertise.
Adam in Essex Posted on 23/06/2023 , work completed 09/06/2023
Reliable and professional
Customer Service
Quality
Value
Called to fix the broken boiler, they have been able to come the next day and complete the repairs I’ve used them for 8 years now - very happy with the service and professionalism.
Customer in Hertfordshire Posted on 22/03/2024 , work completed 10/01/2024
Water leak in kitchen
Customer Service
Quality
Value
I realised there was substantial leak somewhere under the floorboards, but couldn't identify where. Contacted these guys and they managed to visit me next day. The source was quickly found and repaired, with as little disruption of the floorboards as possible. Very grateful for the very prompt and professional service.
Customer in Hertfordshire Posted on 27/03/2024 , work completed 26/03/2024
Bosch Compact 25 condensing boiler installation complete with condensate pump and pipework
Customer Service
Quality
Value
Hertford Plumbers Ltd were the most competitive and communicative of all the local Bosch accredited plumbers we contacted. Our project was a little more complicated than usual in that the old boiler was not a condensing model, so Hertford Plumbers had to work out where the condensate pipe work could be run to as the existing boiler and it’s gas supply we’re not conveniently located to discharge the condensate. Most other fitters were unhelpful in that regard, but Hertford Plumbers were not only helpful, but carried out the work professionally and with minimum fuss. They have subsequently serviced the boiler every year since, and haven’t sought to increase their prices more than merited by RPI. Well done Hertford Plumbers Ltd.
Customer in Hertfordshire Posted on 26/07/2024 , work completed 19/09/2019
Fiddly job
Customer Service
Quality
Value
Mark had to find a way to access the bathtub to replace the existing bath tap/shower mixer with a new one as the side panel was glued and no screw fixing. He had to cut out the panel, do the job and then use a plastic 'T' shaped strip to hold the two parts of the side panel. Thus, for any future maintenance that needs access to the bathtub plumbing is required, then the plastic 'T' strip can be removed. This plumbing company charges a typical ongoing rate that is neither cheap nor expensive.
Customer in Hertfordshire Posted on 13/02/2025 , work completed 13/12/2024
Endorsement Reference
Customer Service
Quality
Value
New toilet and basin in bathroom. Fixed heating system, new expansion vessel and wall thermostat. Fixed leaking radiator.
Which? Trusted Traders Consumer Posted on 06/01/2022 , work completed 05/11/2016
Endorsement Reference
Customer Service
Quality
Value
various plumbing jobs... new bathroom radiator.. service ... repair
Which? Trusted Traders Consumer Posted on 06/01/2022 , work completed 11/11/2016
Central Heating Programmer Replacement
Customer Service
Quality
Value
We have used Rob - and Hertford Plumbers - on many occasions in the past. We had an old central heating programmer that had been in use since the year dot, and only allowed one series of timings which was not suitable for the current time. Rob replaced this with a new Hive system, as this allows multiple timings, and also used a blanking plate to cover the area where the previous programmer was located. Even assisted with setting up the timings and the App installation.
Customer in Hertfordshire Posted on 09/09/2025 , work completed 28/01/2025
Refit of ensuite bathroom
Customer Service
Quality
Value
Great work and fantastic quality finish on my very small bathroom. John and Rob took care to make sure that everything I wanted was exactly right and I'm extremely happy with the result.
Customer in Essex Posted on 17/07/2025 , work completed 14/06/2025
Beautiful Bathroom Refit by Professional, Reliable and Skilled Tradespeople
Customer Service
Quality
Value
We highly recommend Rob, John, and the rest of the team. They were helpful, patient, and considerate. We had our bathroom completely redesigned and refitted. It was made more accessible, functional, and beautiful!! We are very pleased with the work. They gave advice along the way and worked tirelessly to get it right for us. Would definitely use them again.
Customer in Hertfordshire Posted on 19/07/2025 , work completed 27/05/2025
Excellent plumbing service
Customer Service
Quality
Value
New toilet and basin in bathroom. Fixed heating system, new expansion vessel and wall thermostat. Fixed leaking radiator.
Which? Trusted Traders Consumer Posted on 05/11/2016 , work completed 05/11/2016
Satisfied customer
Customer Service
Quality
Value
Various plumbing jobs... new bathroom radiator.. service ... repair
Which? Trusted Traders Consumer Posted on 11/11/2016 , work completed 11/11/2016
Reliable and helpful service
Customer Service
Quality
Value
Hertford Plumbers has serviced our boiler for 5 years and they are professionals giving good advice. We had a problem with they 3-way valve in the radiator -hot water tank system and they repaired it in such way that for the next eventuality is cheaper and easier to repair. No real problems with the boiler so far.
Customer in Hertfordshire Posted on 01/06/2024 , work completed 16/10/2023
My Review
Customer Service
Quality
Value
Installed new boiler and new bathroom on ensuite. Very ahppy with their work and we've had them back again for other work.
Which? Trusted Traders Consumer Posted on 15/08/2016 , work completed 15/08/2016
Endorsement Reference
Customer Service
Quality
Value
We had a new radiator fitted and old one removed, blocked pipes repaired and our heating system flushed and balanced. I was really impressed with the service, they arrived on time, were very professional and gave a very competitive quote. When we had some issues with the balancing they came back straight away to fix it. I would recommend Rob and the team.
Which? Trusted Traders Consumer Posted on 06/01/2022 , work completed 07/12/2016
Fast, efficient and really honest.
Customer Service
Quality
Value
It turned out the problem with our radiator was a tiny one that Rob was able to fix instantly. He also showed us what to do next time. We were really pleased. We'd definitely use Hertford Plumbers again.
tiborthecat Posted on 27/10/2017 , work completed 27/10/2017
Plumbers
Customer Service
Quality
Value
As a Company we use Hertford Plumbers regularly. We have always found their work to be of high standard and everyone that works for them have always been friendly and helpful.
Which? Trusted Traders Consumer Posted on 15/12/2016 , work completed 15/12/2016
Great Plumbers
Customer Service
Quality
Value
We had a new radiator fitted and old one removed, blocked pipes repaired and our heating system flushed and balanced. I was really impressed with the service, they arrived on time, were very professional and gave a very competitive quote. When we had some issues with the balancing they came back straight away to fix it. I would recommend Rob and the team.
Which? Trusted Traders Consumer Posted on 07/12/2016 , work completed 07/12/2016