Endorsement Reference
Disconnected old kitchen sink and installed new one and replaced basin taps in the bathroom. All work was completed efficiently and tidily and all three plumbers that came over two separate days were friendly, polite and professional. I am very pleased with the work done and the approach taken by Hertford Plumbers.
Which? Trusted Traders Consumer
Posted on 06/01/2022
, work completed 11/01/2017
Recommended
Excellent work
I recently hired Hertford Plumbers to install a new boiler and a bath screen, and the entire experience was excellent. They provided a very competitive quote and were able to schedule the job promptly. Rob and John were highly professional—punctual, efficient, tidy, and respectful of my property. The bath screen installation was not straightforward, but Rob did a fantastic job ensuring it was fitted properly.
Customer in Greater London
Posted on 04/02/2025
, work completed 17/01/2025
Recommended
Bathroom installation
Rob, John, and Brendon carried out a bathroom installation for us. This included adjustments to the plumbing and heating pipework and tiling the full bathroom. All work was carried out to a high standard, and everything was explained so we knew what to expect.
Customer in Hertfordshire
Posted on 15/07/2025
, work completed 21/03/2025
Recommended
Great bathroom renovation
Both John and Rob were friendly and professional. They renovated our small bathroom, ripping everything out and replacing it with new fittings, some of which they suggested. They stuck to the schedule and budget, and were always very open with communicating what they were doing, when they would do it and how long it might take. Their finishing was superb, would definitely recommend.
Customer in Hertfordshire
Posted on 16/07/2025
, work completed 05/03/2025
Recommended
Beautiful new bathroom and cloakroom
John and Rob completely refurbished my bathroom and cloakroom, and I am delighted with the results. They were always polite, friendly, and considerate. Good communication, and they always arrived when they said they would. Good attention to detail and clean and tidy. Highly recommended.
Customer in Hertfordshire
Posted on 18/07/2025
, work completed 27/06/2025
Recommended
Highly Recommended
Hertford Plumbers fitted a new Gasboiler. They were professional, efficient, polite and respectful. They kept to the original estimate of cost. They have subsequently fitted new taps, a new stop cock at the property and repaired a burst pipe under the kitchen floor. All the work has been carried out promptly with minimum inconvenience. I would not hesitate to recommend this company.
Which? Trusted Traders Consumer
Posted on 12/09/2016
, work completed 12/09/2016
Recommended
Trusted Plumber in Hertford
They replaced our bathroom (measurement and fitting), serviced our boiler. fixed our heating on several ocassions and they have also replaced our sani flow on downstairs bathroom and fixing odd leaky taps & washers. They are our go to people.
Which? Trusted Traders Consumer
Posted on 05/12/2016
, work completed 05/12/2016
Recommended
Endorsement Reference
Fixing problem with boiler. The engineers were prompt and efficient.
Which? Trusted Traders Consumer
Posted on 06/01/2022
, work completed 05/01/2017
Recommended
Local
We first used Hertford Plumbers eleven years ago to completely refurbish our three bathrooms; this included completely stripping out the existing fittings, retiling, and replacing the fittings. In one bathroom, whilst stripping out, they managed to find us extra space by relocating fittings hidden behind a false wall. A couple of years later we used them to replace our existing gas central heating boiler, which they have serviced annually ever since. We have also used them on several occasions for smaller plumbing jobs. I recommend them for their high quality of workmanship and value for money.
Customer in Hertfordshire
Posted on 18/03/2024
, work completed 05/10/2023
Recommended
Quality Workmanship with Quality Customer Service
I have been using this company for years since I accepted their estimate to fit a new boiler and over-haul my elderly mother's gas central heating. They have subsequently carried out the annual service and maintenance. They have dealt with all her domestic plumbing requirements from a burst pipe to fixing toilets etc. They are always punctual, courteous, tidy and kind. They are the only company that my mother is comfortable to attend her home now without the need for me to be present to reassure her. I am ever grateful that a friend recommended them to me.
Customer in Hertfordshire
Posted on 20/03/2024
, work completed 21/11/2023
Recommended
Central heating replacement. Bathroom fitting and more
We first found Hertford Plumbers a few years ago when we were let down by a major British homecare provider who misdiagnosed what turned out to be a simple problem. Since then, Hertford Plumbers have replaced our central heating, installed a new bathroom and continue to do our annual boiler and gas checks. Most recently they fitted a new wireless thermostat. We have always found Hertford Plumbers to be extremely friendly and accommodating. We would recommend them to anyone looking for a reliable plumbing service.
Customer in Hertfordshire
Posted on 07/04/2024
, work completed 29/02/2024
Recommended
Replacement of old leaking hot water cylinder
An exact replacement was sourced and fitted within 24hours of the leak being identified. Time taken and cost was as quoted beforehand. Workmanship was professional and to a high standard. It was a pleasure to have John and Rob doing the work for me.
Customer in Hertfordshire
Posted on 05/09/2025
, work completed 03/09/2025
Recommended
Replacement of failed old pressure boosting pump
Very old Stuart Turner pressure boosting pump failed last week depriving me of bath/shower. Called Rob at Hertford Plumbers who advised on replacement and costs and ordered it. Arrived with them late Friday, and installed by Mark by lunchtime Monday. And it's quieter than the old one! Very happy!
Customer in Hertfordshire
Posted on 24/09/2025
, work completed 22/09/2025
Recommended
I couldn't recommend them highly enough
They fixed a burst pipe under my kitchen floor. Did a brilliant job. Punctual, tidy and polite people. They have previously installed a new boiler, and come back to service it. My elderly mother lives with me, and she felt comfortable being at home on her own with them, which was important to me. I couldn't recomment them highly enough!
Which? Trusted Traders Consumer
Posted on 11/07/2016
, work completed 11/07/2016
Recommended
Excellent in every respect
Hertford Plumbers were totally reliable, always punctual and very pleasant workers. They were hard working and showed total respect for our house. Their quote was very competitive and they worked hard to get a reasonable quote for unexpected asbestos removal.
Angela, Hertfordshire
Posted on 08/08/2017
, work completed 08/08/2017
Recommended
Professional and friendly service
Disconnected old kitchen sink and installed new one and replaced basin taps in the bathroom. All work was completed efficiently and tidily and all three plumbers that came over two separate days were friendly, polite and professional. I am very pleased with the work done and the approach taken by Hertford Plumbers.
Which? Trusted Traders Consumer
Posted on 11/01/2017
, work completed 11/01/2017
Recommended
Endorsement Reference
They replaced our bathroom (measurement and fitting), serviced our boiler. fixed our heating on several occasions and they have also replaced our saniflo on downstairs bathroom and fixing old leaky taps & washers. They are our go to people.
Which? Trusted Traders Consumer
Posted on 06/01/2022
, work completed 05/12/2016
Recommended
Endorsement Reference
Hertford Plumbers fitted a new Gas Boiler. They were professional, efficient, polite and respectful. They kept to the original estimate of cost. They have subsequently fitted new taps, a new stop cock at the property and repaired a burst pipe under the kitchen floor. All the work has been carried out promptly with minimum inconvenience. I would not hesitate to recommend this company.
Which? Trusted Traders Consumer
Posted on 06/01/2022
, work completed 12/09/2016
Recommended
Not recommended
I have contacted this company for a bathroom refurbishment (plumbing only) and a few small jobs in the house. They gave me an £8,000 global estimate (including things we specifically didn't ask for). When I tried to get more details about the pricing, John unexpectedly lost his temper and told me that he doesn't want to work for us, period. We have had many fantastic tradespeople working in our house, but struggled to find a good plumber. Fortunately, one of our tradespeople has recommended us a good one, and this is such a relief! From my experience, I don't recommend trying to find your plumber online, and certainly not this one.
Customer in Hertfordshire
Posted on 19/09/2022
, work completed 23/08/2022
Top quality work
Would recommend using these guys 100% Excellent work, very competitive price. Very satisfied customer.
Customer in Hertfordshire
Posted on 15/07/2025
, work completed 15/01/2025
Recommended
Reliable & Professional Service
Hertford Plumbers have performed a number of jobs for us over perhaps five years. These include a boiler replacement within a slightly complex two-zone 'legacy' system (without any previous system plans of course), boiler repair and providing Landlord's Gas Safety certificates for a rented property. Importantly for me, they are locally-based in a business premises in Ware. John is approachable and straightforward in discussing work by phone and email. His colleagues are polite and professional. John arranged a short-notice boiler call-out for us a few days before the Christmas holidays this year at a time when things were 'shutting down'. I recommend Hertford Plumbers to others and will continue to use them myself.
Customer in Hertfordshire
Posted on 27/03/2026
, work completed 06/01/2026
Recommended
Great firm of Plumbers!
They fitted a new boiler for me. The whole process was very professional. They answered my phone calls, they arrived when they said they would and tidied up after them taking the old boiler away when they left. The heating engineers were friendly and courteous and it was a great relief to have the new boiler fitted as the weather had turned so cold! I was extremely impressed and would recommend this firm without hesitation to anyone looking for a good reliable company!
Which? Trusted Traders Consumer
Posted on 14/01/2017
, work completed 14/01/2017
Recommended
Professional team
Fixing problem with boiler. The engineers were prompt and efficient.
Which? Trusted Traders Consumer
Posted on 05/01/2017
, work completed 05/01/2017
Recommended
Excellent work
Kitchen sink replacement - including cutting granite surface. Re-plumming for under sink, washer etc. Several radiators replaced. Installation of heated towel rails.
Posted on 30/06/2017
, work completed 30/06/2017
Recommended
Great
Prompt, came on time, tidy job completed quickly.
Warwick, Hertfordshire
Posted on 19/05/2017
, work completed 19/05/2017
Recommended