Endorsed by Which?

Hertford Plumbers Ltd

4.8

52 Reviews

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Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Welcome to Hertford Plumbers Ltd. We provide plumbing and heating services in Hertfordshire, Essex and the London area.

Hertford Plumbers Ltd is a family company providing all aspects of plumbing and heating including Air Source Heat Pumps and underfloor heating, boiler installations, boiler breakdowns and repairs, boiler services, including the issue of landlord gas safety certificates, central heating flushes, all aspects of bathroom and wet-room installations and legionnaire's risk assessment.

We are a Worcester accredited installer for boilers, recommending these products to all our existing and potential customers, confident that we offer the best products with the best available support and Guarantees.

We will design, supply and fit full heating systems, including Air Source Heat Pumps and underfloor heating.

All our work is guaranteed for a year and we are fully insured. We are happy to provide free estimates.

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Underfloor heating
    • Gas safety testing and inspection
  • Bathroom fitters

    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.8
52 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Endorsement Reference
Customer Service
Quality
Value
Disconnected old kitchen sink and installed new one and replaced basin taps in the bathroom. All work was completed efficiently and tidily and all three plumbers that came over two separate days were friendly, polite and professional. I am very pleased with the work done and the approach taken by Hertford Plumbers.
Which? Trusted Traders Consumer Posted on 06/01/2022 , work completed 11/01/2017
Excellent work
Customer Service
Quality
Value
I recently hired Hertford Plumbers to install a new boiler and a bath screen, and the entire experience was excellent. They provided a very competitive quote and were able to schedule the job promptly. Rob and John were highly professional—punctual, efficient, tidy, and respectful of my property. The bath screen installation was not straightforward, but Rob did a fantastic job ensuring it was fitted properly.
Customer in Greater London Posted on 04/02/2025 , work completed 17/01/2025
Bathroom installation
Customer Service
Quality
Value
Rob, John, and Brendon carried out a bathroom installation for us. This included adjustments to the plumbing and heating pipework and tiling the full bathroom. All work was carried out to a high standard, and everything was explained so we knew what to expect.
Customer in Hertfordshire Posted on 15/07/2025 , work completed 21/03/2025
Great bathroom renovation
Customer Service
Quality
Value
Both John and Rob were friendly and professional. They renovated our small bathroom, ripping everything out and replacing it with new fittings, some of which they suggested. They stuck to the schedule and budget, and were always very open with communicating what they were doing, when they would do it and how long it might take. Their finishing was superb, would definitely recommend.
Customer in Hertfordshire Posted on 16/07/2025 , work completed 05/03/2025
Beautiful new bathroom and cloakroom
Customer Service
Quality
Value
John and Rob completely refurbished my bathroom and cloakroom, and I am delighted with the results. They were always polite, friendly, and considerate. Good communication, and they always arrived when they said they would. Good attention to detail and clean and tidy. Highly recommended.
Customer in Hertfordshire Posted on 18/07/2025 , work completed 27/06/2025
Highly Recommended
Customer Service
Quality
Value
Hertford Plumbers fitted a new Gasboiler. They were professional, efficient, polite and respectful. They kept to the original estimate of cost. They have subsequently fitted new taps, a new stop cock at the property and repaired a burst pipe under the kitchen floor. All the work has been carried out promptly with minimum inconvenience. I would not hesitate to recommend this company.
Which? Trusted Traders Consumer Posted on 12/09/2016 , work completed 12/09/2016
Trusted Plumber in Hertford
Customer Service
Quality
Value
They replaced our bathroom (measurement and fitting), serviced our boiler. fixed our heating on several ocassions and they have also replaced our sani flow on downstairs bathroom and fixing odd leaky taps & washers. They are our go to people.
Which? Trusted Traders Consumer Posted on 05/12/2016 , work completed 05/12/2016
Endorsement Reference
Customer Service
Quality
Value
Fixing problem with boiler. The engineers were prompt and efficient.
Which? Trusted Traders Consumer Posted on 06/01/2022 , work completed 05/01/2017
Local
Customer Service
Quality
Value
We first used Hertford Plumbers eleven years ago to completely refurbish our three bathrooms; this included completely stripping out the existing fittings, retiling, and replacing the fittings. In one bathroom, whilst stripping out, they managed to find us extra space by relocating fittings hidden behind a false wall. A couple of years later we used them to replace our existing gas central heating boiler, which they have serviced annually ever since. We have also used them on several occasions for smaller plumbing jobs. I recommend them for their high quality of workmanship and value for money.
Customer in Hertfordshire Posted on 18/03/2024 , work completed 05/10/2023
Quality Workmanship with Quality Customer Service
Customer Service
Quality
Value
I have been using this company for years since I accepted their estimate to fit a new boiler and over-haul my elderly mother's gas central heating. They have subsequently carried out the annual service and maintenance. They have dealt with all her domestic plumbing requirements from a burst pipe to fixing toilets etc. They are always punctual, courteous, tidy and kind. They are the only company that my mother is comfortable to attend her home now without the need for me to be present to reassure her. I am ever grateful that a friend recommended them to me.
Customer in Hertfordshire Posted on 20/03/2024 , work completed 21/11/2023
Central heating replacement. Bathroom fitting and more
Customer Service
Quality
Value
We first found Hertford Plumbers a few years ago when we were let down by a major British homecare provider who misdiagnosed what turned out to be a simple problem. Since then, Hertford Plumbers have replaced our central heating, installed a new bathroom and continue to do our annual boiler and gas checks. Most recently they fitted a new wireless thermostat. We have always found Hertford Plumbers to be extremely friendly and accommodating. We would recommend them to anyone looking for a reliable plumbing service.
Customer in Hertfordshire Posted on 07/04/2024 , work completed 29/02/2024
Replacement of old leaking hot water cylinder
Customer Service
Quality
Value
An exact replacement was sourced and fitted within 24hours of the leak being identified. Time taken and cost was as quoted beforehand. Workmanship was professional and to a high standard. It was a pleasure to have John and Rob doing the work for me.
Customer in Hertfordshire Posted on 05/09/2025 , work completed 03/09/2025
Replacement of failed old pressure boosting pump
Customer Service
Quality
Value
Very old Stuart Turner pressure boosting pump failed last week depriving me of bath/shower. Called Rob at Hertford Plumbers who advised on replacement and costs and ordered it. Arrived with them late Friday, and installed by Mark by lunchtime Monday. And it's quieter than the old one! Very happy!
Customer in Hertfordshire Posted on 24/09/2025 , work completed 22/09/2025
I couldn't recommend them highly enough
Customer Service
Quality
Value
They fixed a burst pipe under my kitchen floor. Did a brilliant job. Punctual, tidy and polite people. They have previously installed a new boiler, and come back to service it. My elderly mother lives with me, and she felt comfortable being at home on her own with them, which was important to me. I couldn't recomment them highly enough!
Which? Trusted Traders Consumer Posted on 11/07/2016 , work completed 11/07/2016
Excellent in every respect
Customer Service
Quality
Value
Hertford Plumbers were totally reliable, always punctual and very pleasant workers. They were hard working and showed total respect for our house. Their quote was very competitive and they worked hard to get a reasonable quote for unexpected asbestos removal.
Angela, Hertfordshire Posted on 08/08/2017 , work completed 08/08/2017
Professional and friendly service
Customer Service
Quality
Value
Disconnected old kitchen sink and installed new one and replaced basin taps in the bathroom. All work was completed efficiently and tidily and all three plumbers that came over two separate days were friendly, polite and professional. I am very pleased with the work done and the approach taken by Hertford Plumbers.
Which? Trusted Traders Consumer Posted on 11/01/2017 , work completed 11/01/2017
Endorsement Reference
Customer Service
Quality
Value
They replaced our bathroom (measurement and fitting), serviced our boiler. fixed our heating on several occasions and they have also replaced our saniflo on downstairs bathroom and fixing old leaky taps & washers. They are our go to people.
Which? Trusted Traders Consumer Posted on 06/01/2022 , work completed 05/12/2016
Endorsement Reference
Customer Service
Quality
Value
Hertford Plumbers fitted a new Gas Boiler. They were professional, efficient, polite and respectful. They kept to the original estimate of cost. They have subsequently fitted new taps, a new stop cock at the property and repaired a burst pipe under the kitchen floor. All the work has been carried out promptly with minimum inconvenience. I would not hesitate to recommend this company.
Which? Trusted Traders Consumer Posted on 06/01/2022 , work completed 12/09/2016
Not recommended
Customer Service
Quality
Value
I have contacted this company for a bathroom refurbishment (plumbing only) and a few small jobs in the house. They gave me an £8,000 global estimate (including things we specifically didn't ask for). When I tried to get more details about the pricing, John unexpectedly lost his temper and told me that he doesn't want to work for us, period. We have had many fantastic tradespeople working in our house, but struggled to find a good plumber. Fortunately, one of our tradespeople has recommended us a good one, and this is such a relief! From my experience, I don't recommend trying to find your plumber online, and certainly not this one.
Customer in Hertfordshire Posted on 19/09/2022 , work completed 23/08/2022
Top quality work
Customer Service
Quality
Value
Would recommend using these guys 100% Excellent work, very competitive price. Very satisfied customer.
Customer in Hertfordshire Posted on 15/07/2025 , work completed 15/01/2025
Reliable & Professional Service
Customer Service
Quality
Value
Hertford Plumbers have performed a number of jobs for us over perhaps five years. These include a boiler replacement within a slightly complex two-zone 'legacy' system (without any previous system plans of course), boiler repair and providing Landlord's Gas Safety certificates for a rented property. Importantly for me, they are locally-based in a business premises in Ware. John is approachable and straightforward in discussing work by phone and email. His colleagues are polite and professional. John arranged a short-notice boiler call-out for us a few days before the Christmas holidays this year at a time when things were 'shutting down'. I recommend Hertford Plumbers to others and will continue to use them myself.
Customer in Hertfordshire Posted on 27/03/2026 , work completed 06/01/2026
Great firm of Plumbers!
Customer Service
Quality
Value
They fitted a new boiler for me. The whole process was very professional. They answered my phone calls, they arrived when they said they would and tidied up after them taking the old boiler away when they left. The heating engineers were friendly and courteous and it was a great relief to have the new boiler fitted as the weather had turned so cold! I was extremely impressed and would recommend this firm without hesitation to anyone looking for a good reliable company!
Which? Trusted Traders Consumer Posted on 14/01/2017 , work completed 14/01/2017
Professional team
Customer Service
Quality
Value
Fixing problem with boiler. The engineers were prompt and efficient.
Which? Trusted Traders Consumer Posted on 05/01/2017 , work completed 05/01/2017
Excellent work
Customer Service
Quality
Value
Kitchen sink replacement - including cutting granite surface. Re-plumming for under sink, washer etc. Several radiators replaced. Installation of heated towel rails.
Posted on 30/06/2017 , work completed 30/06/2017
Great
Customer Service
Quality
Value
Prompt, came on time, tidy job completed quickly.
Warwick, Hertfordshire Posted on 19/05/2017 , work completed 19/05/2017