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Herts & Essex Window Doctor

Profile thumb herts and essex window doctor

4.9

37 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:00–13:00
  • Sunday - Closed

About

Herts & Essex Window Doctor is a small family run company based in Stansted. We have a strong focus on always providing our customers with an honest, personal and reliable service. We cover areas across the north Essex, ensuring that windows are repaired NOT replaced!

There is a common misconception that cracked windows, broken hinges or misted windows are an indication that the unit needs to be completely replaced. We can assure you that this is not the case! With a vast knowledge of double glazing, we confidently say that we have a solution for a majority of problems with your double glazed units.

We can save your time, money and effort by simply amended a problem with your window, rather go through the time consuming procedure of choosing, removing and replacing your current units.

What we do

  • Double glazing

    • Double glazing repairs
  • Glaziers

    • Double glazing repair
  • Conservatories

    • Conservatory repairs
  • More Services

    • replacement of sealed units

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
37 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Window replacement
Customer Service
Quality
Value
Just a few lines to say that I would thoroughly recommend this family run company. Needed a double glazed window section replaced as the seals had gone & window condensation a problem. The job was done very quickly with a minimum of fuss & at a very reasonable cost. Will use this company again.
Customer in Hertfordshire Posted on 01/10/2020 , work completed 29/09/2020
Excellent service
Customer Service
Quality
Value
Work done was the replacement of the hinges to a UPVC back door, together with the supply and fitting of a new handle set. They quickly identified and sourced the appropriate parts from photos that I sent them, gave a price for the job which I thought was reasonable and agreed a date time to do the work. They kept in touch by phone on the day, letting me know they were running a little late. The work was carried out professionally and appears very good so far (they mentioned that they guaranteed the work for one year). In summary I found this father/son team both professional and a pleasure to deal with.
Customer in Essex Posted on 30/01/2020 , work completed 09/12/2019
Highly recommended - helpful & totally hassle free
Customer Service
Quality
Value
I've been let down by several local companies in the past, but am very pleased to have asked Nigel and Adam to do the work.... We have double-glazed, multi-paned sash windows, and a number of the units had blown & started to mist up. Despite a visit from the company who previously came to replace other blown units, the quote failed to materialize, and they disappeared off the radar. No such issue with Herts & Essex Window Doctor - they came over for a free quote, arrived on time, and gave me the price there and then. Dates all set in diary, arrived exactly when they said, and work all done. Left the house very clean and tidy, took shoes off etc. Also gave plenty of advice on how long to leave before painting the new putty etc. Above all, they are both genuinely really nice & friendly. Very highly recommended.
Customer in Essex Posted on 21/01/2020 , work completed 21/01/2020
They don't come any better than these guys!
Customer Service
Quality
Value
What a pleasure it was finding this company. From the very first phone call to the work carried out, father and son team, Nigel and Adam, were well mannered, informative, good humoured, punctual and unflappable. Very reasonable costs for good, honest, guaranteed work. Charming, old-school, skilled tradesmen. I would recommend them to anyone, and would have them back at the drop of a hinge.
J, Broxbourne Posted on 20/01/2020 , work completed 09/01/2020
The Best Service You Could Wish For.
Customer Service
Quality
Value
My patio doors were misting up, I went online and tried many other repairers, thank God I found Nigel and Adam, they came and gave me a very reasonable quote and made an appointment to carry out the repair. They arrived on time and although my frames were very old, it was obvious they knew exactly what they were doing and in no time new double glazed units were fitted and the doors replaced but, through no fault of theirs, there was a problem with the tracking. Nigel and Adam refused to give up and worked tirelessly to put it right. Never before have I found such a professional team, frankly in my opinion, two nicer and dedicated guys you couldn’t wish to meet. They deserve your custom.
Brian Posted on 19/06/2019 , work completed 19/06/2019
Best Service I have ever experienced.
Customer Service
Quality
Value
I had my patio door jammed shut for nearly a year and hard to find someone to fix it. I have been quoted few hundred pounds before. initial phone call with Adam was informative and gave me a true sense of trust and good workmanship even I only found them on the internet search. I was in particular impressed by Adam's honesty about not selling new doors or windows but only repair them. Both gentlemen (father and son) arrived on time and promptly repaired my door within 30 minutes and also fixed some other minor bits on other doors without mentioning extra charges. We were so impressed that we felt we have to pay them extra for their help. It is not much but a little gesture to say thank you for such good service which we do not see very often. I can see and wish that this family base company is going to grow bigger and more famous in the future. I even volunteered to display their cards in my work place which I never did for anyone. Anyone which had door/window problem should give them a call first , nothing to lose but may save lots of money. Highly recommended with a 6 stars if I could! A very happy customer
Customer in Essex Posted on 11/06/2019 , work completed 11/06/2019
Fantastic work and best priced
Customer Service
Quality
Value
With our hearty thanks for your splendid job for replacing all our front conservatory glasses. We now had the new windows installed for about a month and everything is looking as good as when they were first replaced. Apart from your first rate craftsmanship and your wonderful work ethics, the price you quoted for us was also the fairest by far. We have no reservation when recommending you to all our friends and without hesitation you will be the first to call if we need any window-related works done at our home in the future. Thank you!
Chenyin Li Posted on 15/10/2018 , work completed 15/10/2018
Very good job
Customer Service
Quality
Value
Nigel & Adam, did a very professional job. They were very clean workers, one of our windows they replaced was a very large job indeed.
Bernard, Essex Posted on 05/04/2018 , work completed 05/04/2018
Very good job
Customer Service
Quality
Value
Nigel & Adam, did a very professional job. They were very clean workers, one of our windows they replaced was a very large job indeed.
Bernard, Essex Posted on 05/04/2018 , work completed 05/04/2018
Job well done
Customer Service
Quality
Value
Arrived on time, did a great job. I would call him again and recommend him to my friends.
Clifford, Essex Posted on 27/11/2017 , work completed 27/11/2017