Herts Glass & Security Solutions Ltd

I can see why this company are trusted. only a small job but they arrived on time were totally honest, charged a reasonable rate and laid out every option before progressing. I cannot rate them highly enough.

We used Herts Glass to replace some old lead light windows. We were very impressed by Shane and Neil's responsiveness from the start, and their quote for the work was competitive. Jason installed the new windows, with some help from Nick, and worked tidily and efficiently. The windows look great, and we can't fault the quality of the work. In fact, we're getting them back to do some more windows.

I found Herts glass on Which. From the first contact to estimate and completing the work Shane and his team were complete professionals. They took care at every move and cleared everything away perfectly. My old polycarbonate conservatory roof is gone and has been replaced with clear class and looks just wonderful. All gaps in the old door frames are sealed and I’m sure I’ll have no more leaks. Since I acted on the Which recommendation and didn’t know anyone who had used their work I am extra pleased with the result and their absolute professionalism and attention to detail.

We chose Herts Glass as an authorised Rehau window fitter and having seen a number of glowing reviews online. They provided new double glazing throughout our house and uPVC external doors, which we absolutely love. From start to finish Shane, Neil and the rest of the team were great. I felt reassured by their experience and communication. They gave advice when needed but were never pushy and always were polite, tidy and respectful. Fairly priced and excellent customer service. Highly recommended.

Shane, Neil and the whole team were simply wonderful. When preparing the quotes and specifications Shane was very flexible and patient with a few changes, always offering advice and updates. His recommendations on the window construction and amount of lead has created so much more light and bigger views - it's transformational. The installation was even better. A courteous and considerate team who took every care to ensure they caused as little disruption as possible, whilst leaving everything clean and back to normal when they left. Everything about Herts Glass is great. I would highly recommend them to anyone - in fact, one of my work colleagues is already planning to get in contact after hearing about our experience and seeing the windows.

I initially contacted this company in March 2021 regarding installation of porch patio door and a sliding patio door at rear of the house. Got a clear and accurate quotation and the work was carried out on the arranged, date very professionally and with the minimum of fuss by Shane and Neal. Invoice was clear and accurate and warranty details too. Aftercare was minimal but done obligingly. Subsequently used Shane and Neal again for another rear sliding patio door in June 2023. The job was measured and quoted within a couple of days and the work performed on the arranged date. Everything went smoothly and professionally and work done to their high standard. Received invoice a few days later followed by building regulations and warranty documentation, Pleasant and straightforward to deal with and work done to schedule to a high standard and very professionally. Thoroughly recommended,

Herts glass were thorough and efficient when replacing all our windows in our maisonette. They were very friendly and I could easily trust them to do great work even when I wasn't in the house. They went through the whole process with me and made sure I was happy every step of the way. The windows turned out great and really took our preferences into consideration. I would highly recommend them to anyone looking to get their windows replaced and couldn't be happier with the work they did.

From the first visit to give the estimate for replacing all 14 windows in my home to carrying out the job, Herts Glass was polite and professional. The work was completed to a very high standard, within schedule and to agreed price, with feedback on progress being given along the way. A few changes needed to be made which were done once the items were back in stock. The quality of the work was also exemplary. I would highly recommend Herts Glass and would definitely use them again.

So happy with the friendly service & excellent work carried out by Shane, Neil & team. They were always on time, polite & have upgraded my old single glazed windows to lovely looking new double glazed which have helped enormously with heat & sound. They were very clean as well, took all the rubbish & each window has been sealed / finished to perfection. I am delighted & would recommend them to everyone!

Absolutely fantastic service, very professional throughout. Amazed with the knowledge and tools to fix upvc Window which had dropped from one side and patio sliding door which had issues with the rollers. Shane fixed it all. Very happy with the work, would definitely recommend Herts and will be using them again.