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HGS Plumbing & Heating Limited

4.9

20 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

HGS Plumbing and Heating is made up of a team of qualified, friendly and professional plumbers, gas engineers and heating engineers with over 20 years experience in the industry. During our time in the business our engineers have worked on jobs of all sizes, from huge commercial jobs for office blocks and industrial facilities all the way down to fixing a leaky tap in a downstairs bathroom.

Whatever your plumbing and heating needs, our engineers will be happy to talk through your problems and suggest the most straight forward, value-for-money solutions we can devise.

We also guarantee the highest standards. Every project is special to us, whether it is your home, your business, or perhaps your school or your church.

Our Norwich plumbers and gas engineers are highly skilled, and pride themselves on giving the best service possible. If you would like a no-obligation quote, please fill in the short form to your left and we'll get back to you as soon as we can.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas cooker installation
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Gas installers

    • Gas Fires
  • Bathroom fitters

    • Bathroom Installation
    • Bathroom refurbishment

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
20 reviews
Customer Service
5.0
Quality
5.0
Value
4.7
Sort by
HGS
Customer Service
Quality
Value
Fantastic service from start to finish. Matt came and resolved a multitude of issues with our boiler and even managed to pair our problematic thermostat back up. Matt was friendly, highly knowledgeable and efficient and always showed me what work had been done to the boiler. He noticed and quickly fixed issues with our condensate pipe outside that other firms didn't. From previous bad experiences with other local firms, I was worried about rolling the dice on another firm. So glad I did though, would recommend these guys to everyone! Stellar work!
Customer in Norfolk Posted on 19/11/2024 , work completed 19/11/2024
I've had a few jobs completed very well by HGS recently
Customer Service
Quality
Value
I've had a few jobs completed very well by HGS recently - new taps, boiler service and radiator repair. Ash did a lovely aul job (and was a lovely fella) and Christine in the office is always efficient and good-humoured - would have no hesitation in recommending this firm heartily
Customer in Norfolk Posted on 14/11/2024 , work completed 13/11/2024
First class service
Customer Service
Quality
Value
The guys at HGS do work on several different properties for us, they are always professional and patient with our tenants. Their work is always of the highest standard and quality and they provide excellent value for money. Highly recommend them for both personal and professional premises.
Customer in Norfolk Posted on 25/10/2024 , work completed 25/10/2024
Excellent work
Customer Service
Quality
Value
We have used HGS many times over the last few years & whatever work they have carried out for us from fitting new boilers, or radiators or servicing our boilers they have always been very helpful, knowledgeable & efficient. The engineers always arrive on time & are polite & considerate. We would always recommend them.
Customer in Norfolk Posted on 12/10/2024 , work completed 07/10/2024
HGS - Top quality plumbing and boiler services
Customer Service
Quality
Value
HGS have been servicing our boiler and keeping it in good condition since 2019. They are always very informative and friendly. This week, on 2nd Sept 2024, Callum was especially helpful, friendly, swift and skilful, during his check of our boiler.
Customer in Norfolk Posted on 03/09/2024 , work completed 02/09/2024
Plumb job
Customer Service
Quality
Value
HGS have done a great job sorting out several plumbing issues (Matt has been a star) - 3 separate leaks, an overworked pump, poorly balanced radiators, crusty boiler. Very happy with the work, and with the friendly service. Would highly recommend them
Customer in Norfolk Posted on 29/08/2024 , work completed 21/08/2024
Excellent customer servicd
Customer Service
Quality
Value
HGS replaced my boiler. The office team were great talking me through the options and scheduling the appointment. The plumber installed the boiler efficiently and professionally. Highly recommend.
(your username) Posted on 24/07/2024 , work completed 22/07/2024
Saved the day
Customer Service
Quality
Value
HGS were recommended to us when we bought our house in Norwich in 2012. We've used them for any plumbing or gas work since then, including having a new boiler installed. Christine in the office is always a pleasure to deal with and the company is reliable, professional, efficient and they even remind you when things like services are due. Recently we had a totally unexpected boiler issue 2 days before exchanging contracts as we sold our house and Rob went above and beyond to send someone to fix it - saving the day. Great service and would highly recommend. Thanks!
Customer in Norfolk Posted on 18/07/2024 , work completed 26/06/2024
Brilliant plumbers and lovely people
Customer Service
Quality
Value
After detecting a noise like a tap left on, HGS spent some time and effort detecting where the leak was and fixing it. It turned out that water was leaking at a phenomenal rate from a corroded pipe connecting the meter to the house. HGS kept me informed at every stage and did their absolute best to minimise disruption. Their work was top quality and they provided me with photos of the work for my insurance company. They are quick, hard working and very friendly. I've used HGS for many years now and would highly recommend them. I wouldn't use anyone else!
Customer in Norfolk Posted on 25/05/2024 , work completed 23/05/2024
Satisfied
Customer Service
Quality
Value
Efficient, competent, with good customer service; the job was well done. No complaints. Highly recommended.
Customer in Norfolk Posted on 14/05/2024 , work completed 14/05/2024