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High Efficiency Heating UK Ltd

5.0

846 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
846 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great work, excellent company
Customer Service
Quality
Value
Always fast to respond to any questions or concerns and this time was no exception- super easy and quick to book in an engineer for a quote and speedy turn around d I’m booking me in and completing jobs to a high standard, highly recommend HEH every time for all boiler, heating and now gas appliance repairs!!
Customer in Greater Manchester Posted on 19/12/2023 , work completed 18/12/2023
The trader replied (on 28/03/2024)
lovely words from a valued customer we appreciate your recommendation comment.
Leak on central Heating pipe
Customer Service
Quality
Value
Rang first thing in the morning he sent his men that day who happily repaired the fault . Great service great workforce as usual
Customer in Cheshire East Posted on 17/12/2023 , work completed 01/10/2023
The trader replied (on 28/03/2024)
Thank you very much appreciated.
Professional, high standards,
Customer Service
Quality
Value
What can I say? I’d give them 10 stars if I could. They rescued my very elderly parents who had no heating. They are professionals who really know their stuff. They are always courteous, clean, and conscientious. The office staff are equally as kind and helpful. They are highly recommended.
Customer in Greater Manchester Posted on 15/12/2023 , work completed 15/12/2023
The trader replied (on 28/03/2024)
Thank you for your outstanding review!! from all at HEH
Problem isolated and fixed the same day
Customer Service
Quality
Value
I contacted HEH on Tuesday to request a visit to assess a leaking radiator thermostatic valve. I arranged for a call out for Friday morning, between 08:00 and 09:00. I was informed of the call out charge. Today, Friday, I received a text message at 07:36 to say that an engineer was on his way. The engineer arrived at exactly 08:00 and, after having inspected the valve, explained what the problem was and that the valve needed replacing; he gave me an idea of the cost. He further said that he might be able to return later in the day to fit a new valve. I received a text at about 11:15 to say that an engineer was on his way. The engineer arrived at about 11:45 and started the job of replacing the faulty valve. It took about half an hour to complete the job. There was no mess made and the valve works perfectly. I have no hesitation in recommending HEH.
Customer in Greater Manchester Posted on 08/12/2023 , work completed 05/12/2023
The trader replied (on 28/03/2024)
Thank you for your amazing review Its good to hear our customers appreciate our text message updates. Thanks again
Swift and friendly
Customer Service
Quality
Value
Boiler service done today They installed it 9 years ago, and have maintained it ever since. The one time I had a problem they sorted it out quickly
Customer in Greater Manchester Posted on 06/12/2023 , work completed 06/12/2023
The trader replied (on 28/03/2024)
we appreciate your kind words Thank you
Brilliant service
Customer Service
Quality
Value
Have used HEH several times and always received very prompt quick service. Had a new boiler installed today. Arrived on time. Very polite workers and very neat clean work. Very happy with the service and to now have a working boiler. Thank you
Customer in Greater Manchester Posted on 10/11/2023 , work completed 10/11/2023
The trader replied (on 05/12/2023)
Thank you for your lovely review, We are delighted to hear your happy with your new boiler.
Excellent service
Customer Service
Quality
Value
I have used High Efficiency Heating Ltd from Ashton for servicing and repair of my combi boiler for the last 8 years. Although they are not local to me they have always provided a prompt and efficient service, they are reliable and value for money. I have always found the staff friendly and helpful - this applies to engineers and office staff alike. Old- fashioned, good customer service.
Customer in West Yorkshire Posted on 09/11/2023 , work completed 09/11/2023
The trader replied (on 05/12/2023)
We are pleased to hear your happy with our service, Thank you for your valued custom over the years
Brilliant service as ever
Customer Service
Quality
Value
Arrived as arranged and carried out boiler service. Very polite, friendly and professional engineer. Have used HEH gir a few years now and wouldn’t go to any other company for our yearly boiler service. Very efficient and reliable company. Thank you.
Customer in Greater Manchester Posted on 08/11/2023 , work completed 08/11/2023
The trader replied (on 05/12/2023)
Amazing review thank you from all at HEH and thank you for choosing us
Intermittent timing fault.
Contacted H E H about the fault code explained the problem, engineer called and rectified the problem Happy days 😊.
Customer in Greater Manchester Posted on 08/11/2023 (Reviewer did not use service)
The trader replied (on 05/12/2023)
Thank you for your review we are pleased to hear you are happy form all at HEH
Pressure gauge on boiler
Customer Service
Quality
Value
I have been a HEH customer for a few years. The customer service provided is always excellent. Today an engineer visited who was professional, kind and very efficient. He was respectful and explained the work he had carried out, what to check for and in the highly unlikely event there is a problem I am to ring straight away. The engineer gave me assurance and confidence in his work. Thank you.
Customer in Greater Manchester Posted on 07/11/2023 , work completed 07/11/2023
The trader replied (on 05/12/2023)
Your kind review is very much appreciated by all at HEH we have passed on to the engineer also. Many Thanks