Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

794 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
794 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Heating module
Customer Service
Quality
Value
As always , engineer came as organised, solved the problem quickly and successfully . Very helpful engineer who sorted all out.
Customer in Greater Manchester Posted on 12/04/2023 , work completed 12/04/2023
The trader replied (on 14/04/2023)
Hello Thank you for your great review. We are pleased that you were happy with the service that you received and that we managed to get your heating system up and running smoothly again. Warmest Regards From all the Team at HEH
Thoroughly recommend!
Customer Service
Quality
Value
Have had High Efficiency Heating contract for more than 10 years, they are brilliant. Just been out and solved a problem quickly and efficiently.
Pauline in Warrington Posted on 06/04/2023 , work completed 06/04/2023
The trader replied (on 14/04/2023)
Hello Pauline Thank you for your lovely review and thank you for being a valued customer of ours over the past 10 years. It really means a lot. HEH like to solve problems no matter how big or small. We hope that your heating system is running smoothly and efficiently for you Warmest Regards From all the Team at HEH
Brilliant work and great attention to detail
Customer Service
Quality
Value
Have used this company on a couple of occasions and would highly recommend. They noticed a mark on two of new radiators (I couldn’t see it) and so fitted them, then come back to replace. Also refitted eco home system we had bought from old property. Couldn’t be happier
Customer in Warrington Posted on 29/03/2023 , work completed 29/03/2023
The trader replied (on 30/03/2023)
Good Morning Thank you for your lovely review, we are so pleased you were happy with the service that you received HEH would never leave any appliance that we install with any defects no matter how big or small. Thank you for having us carry out works in your home Warmest Regards From all the Team at HEH
Great work again
Customer Service
Quality
Value
I have known HEH for many years. They serviced boilers and fan-aided heaters where I worked and were always great. They were the obvious choice when I moved house and needed a new boiler. They have always been highly efficient, professional and tidy. I wouldn’t use anyone else. Thanks
Customer in Greater Manchester Posted on 21/03/2023 , work completed 21/03/2023
The trader replied (on 24/03/2023)
Good Morning Thank you for taking the time to leave us a great review and thank you for choosing HEH to install and maintain your new heating system. We hope that you are enjoying all of the benefits of your new boiler. If you need any assistance, you know where we are. Warmest Regards From all the Team at HEH
Excellence maintained
Customer Service
Quality
Value
High Efficiency Heating is certainly an apt name for the company! They have been and remain an example to all businesses who want to foster and maintain a loyal customer base and attract new customers too. We have used them for many years and in that time have they undertaken a boiler replacement and a succession of annual services, all carried out to the highest standards. All the engineers during this time who have been involved, arrived promptly- yes actually arrived - and without exception carried out the work courteously and professionally. Today we had cause to contact HEH because of a central heating problem and as usual the engineer was able to call in the afternoon and swiftly rectified the issue within minutes. The whole process did not deviate in any way from the exceptional levels of service we have come to expect. Their Cover Plan is well worth a look too - it has certainly given us peace of mind. If only many other firms would take some lessons from HEH. I would unhesitatingly recommend HEH as they do what they promise.
John in Greater Manchester Posted on 16/03/2023 , work completed 15/03/2023
The trader replied (on 17/03/2023)
Hello John Wow, thank you for your amazing 5 star review. It really does mean a lot. We are so so pleased that you were happy with the level of customer care that you have received from our team at HEH over the years and are so happy that you are one of our priority customers on our home care heat plan. We look forward to seeing you again in the future for your annual boiler maintenance. Warmest Regards From all the Team at HEH
The trader replied (on 17/03/2023)
Hello John Wow, thank you for your amazing 5 star review. It really does mean a lot. We are so so pleased that you were happy with the level of customer care that you have received from our team at HEH over the years and are so happy that you are one of our priority customers on our home care heat plan. We look forward to seeing you again in the future for your annual boiler maintenance. Warmest Regards From all the Team at HEH
First Rate
Customer Service
Quality
Value
If you want a good job doing, then this is for you. We needed a new boiler and everything, from start to finish, went exactly as requested and planned. We knew Andy Baxter from a previous contact when he had impressed with his professionalism, refusing to charge for several home visits because he had been unable to complete the work. Again, this time his prompt advice enabled us to chose the right boiler, have it fitted at our convenience and call on the company as we needed for further advice. Above and beyond was mending our kitchen tap which had responded to the new boiler by misbehaving. We are pretty sure this was not in the job description but Andy could not have been more helpful in offering to mend it. Aftercare has been minimal as everything is working well but when I did contact with a query, again the response was prompt, extremely helpful and immediately resolved. A word too about the two workers, Dylan and Ryan, who fitted the boiler: spot on time, helpful, pleasant, highly efficient and very, very clean and tidy! How reassuring it is to have such an efficient and helpful company in charge of such a vital part of the house’s fittings. We have left the erstwhile British Gas servicing and signed up with HEH, half the price and several times more efficient.
Customer in Derbyshire Posted on 14/03/2023 , work completed 27/01/2023
The trader replied (on 17/03/2023)
Good Afternoon Thank you for your very kind and great review. Andy is a book of knowledge when it comes to gas heating and will always go above and beyond for our customers. We are so pleased you were happy with the level of care and customer service that you have received during your recent boiler installation, from our office staff offering telephone assistance to Dylan and team carrying out the works. It is a pleasure to carry out works for customers like you. We hope that you are enjoying all of the benefits of your new boiler and controls. If you need any assistance please do not hesitate to contact us Warmest Regards From all the Team at HEH
Reliable fast and very efficient
Customer Service
Quality
Value
We have been using this service now for five years, we are very satisfied with the professionalism, reliability and efficiency Would highly recommend
Customer in Greater Manchester Posted on 14/03/2023 , work completed 14/03/2023
The trader replied (on 17/03/2023)
Hello Thank you for your lovely review and thank you for being a valued customer of hours for the past 5 years. We are pleased you were happy with the customer care you received during our recent visit. Warmest Regards From all the Team at HEH
The trader replied (on 17/03/2023)
Hello Thank you for your lovely review and thank you for being a valued customer of hours for the past 5 years. We are pleased you were happy with the customer care you received during our recent visit. Warmest Regards From all the Team at HEH
Annual fire and boiler service
Customer Service
Quality
Value
The service I have received from HEH has always been professional and efficient. I am treated with kindness and courtesy from initial telephone call to the completion of the service. Today Dave came to complete the annual service and he was efficient, polite, courteous and professional. He explained what he was doing. He was very tidy and considerate. Thank you HEH.
Customer in Greater Manchester Posted on 13/03/2023 , work completed 13/03/2023
The trader replied (on 17/03/2023)
Hello Thank you for your great review. We are so pleased that you were happy with the customer care you received from the initial enquiry Dave's level of professionalism while carrying out work in your home. Warmest Regards From all the Team at HEH
The trader replied (on 17/03/2023)
Hello Thank you for your great review. We are so pleased that you were happy with the customer care you received from the initial enquiry Dave's level of professionalism while carrying out work in your home. Warmest Regards From all the Team at HEH
Boiler under manufacturers warranty
Customer Service
Quality
Value
Quick trouble free service after a phone call to pre analyse the problem followed by an engineer visit to correct the fault all under warranty! Fantastic service always.
Customer in Greater Manchester Posted on 13/03/2023 , work completed 13/03/2023
The trader replied (on 17/03/2023)
Good Afternoon Than you for your great review. We are so pleased that your heating is back up and running smoothly and efficiently again and that you were pleased with he level of service you received from the initial phone call to the job being carried out. Warmest Regards From all the team at HEH
Honeywell Evohome Setup
Customer Service
Quality
Value
Great service. Richard arrived on time and reconfigured the whole system. He was very knowledgeable and gave me some great energy saving advice. I would definitely use High Efficiency Heating UK Ltd again and have no hesitation in recommending their service.
Customer in Greater Manchester Posted on 10/03/2023 , work completed 10/03/2023
The trader replied (on 17/03/2023)
Good Afternoon Thank you for the great review. We are so pleased that you were happy with the service and advice that your received from our technical engineer Richard. We hip that you are enjoying the benefits of your new Evo home and we would like to tank you for considering us for a recommendation. Warmest Regards From all the Team at HEH