High Efficiency Heating UK Ltd

I’ve used HCH since they installed our boiler 8 years ago. Since then they have serviced the boiler annually. They are consistently reliable providing quality service with a team of professionals. My engineer today was of the same standard , friendly , polite and informative. Great service.

We’ve used HEH for a number of years for the annual servicing of our gas fire and boiler. It’s always arranged and carried out very efficiently and combined with the discount (for boiler and fire), they are competitive. After long running problems with our Hive, we asked for suggestions to replace and now have a Heatmiser Neo installed (by HEH) which is much more reliable. The staff are all very friendly and helpful and service from all is second to none. We highly recommend.

This company installed my boiler in 2024. Everyone you speak to or have working in your home from this company is so friendly and professional. Their communication is excellent and they arrive on time following a text to confirm the engineer is on his way. Billy was a pleasure to meet and the work carried out was done with care. A highly professional service from this great company. I would definitely recommend them to anyone who needs a new boiler or service.

I would highly recommend this very professional company. Mine was a challenging boiler replacement job requiring the installation of a new gas run and pipe work changes. After detailed expert consultation, the work was carried out exactly as agreed, on-time, neatly and efficiently by a very competent team, and the final invoice was fully in line with the original detailed quotation. Absolutely five star.

We have used this company for over 30 years. They came to do the annual service of our boiler. Their engineer was pleasant polite & efficient. As always we were pleased with their work & would not dream of using any other company.

Fantastic service, communication, quality and people. Would recommend to anyone. Very satisfied customer.

Brilliant service friendly staff what more can you ask for? 5 stars

Great reliable service as always, I've been using HEH for many years and never been disappointed with the service they give.

After returning from Edinburgh on Tuesday evening, 30th June, we found our gas boiler to have failed. I phoned HEH the following morning to request an engineer to call and one was dispatched that same day. He advised that, whilst the boiler could be repaired, the parts alone would be very expensive, so he suggested that because of the boiler’s, age, a new one might be a better option. This chimed with our thoughts exactly so I contacted HEH and said we would like to go ahead with a a new one. Andy, the owner, came up the next morning to assess the situation. On Saturday, 4th July, today, two engineers arrived as promised at about 8.15 a.m. and began their work immediately fitting the new system. Without any seeming effort, the whole work was completed by 11.45 a.m. including adjusting the timer settings to our specifications, explaining how to change the times and temperatures, removing all the old material and leaving the place spotlessly clean. They were cheerful, polite, knowledgeable, and immaculately turned out. Both of them fulfilled the ethos of HEH in an exemplary way. As in my past reviews, I have nothing but the highest praise and thanks for the work they have undertaken on my behalf. They are the standard to which other companies should aspire.

Since I moved they have fitted new boiler, new radiators, underfloor heating and now reconnected my gas cooker after having had a new kitchen extension. All the lads are great, friendly and knowledgeable they work really hard and never leave a mess. They have had to do a lot of work bit by bit and have always fitted me in within a couple of weeks. Thanks to all the lads and not forgetting the office staff. Highly recommended.