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High Efficiency Heating UK Ltd

5.0

794 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
794 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great service
Customer Service
Quality
Value
Just had my boiler serviced and service was great , the engineer arrived on the agreed time and I received a text to say he was on his way. The boiler works like a dream.
Louise in Greater Manchester Posted on 10/03/2023 , work completed 10/03/2023
The trader replied (on 17/03/2023)
Hi Louise We are happy to hear that your boiler is working like a dream after your recent boiler service. Thank you for leaving us a lovely review. Kind Regards From all the Team at HEH
Annual service
Customer Service
Quality
Value
A lovely and very polite young man arrived on time and got straight to the job in hand. He was very happy to answer all my questions and offered sound advice on how to get the most efficient and economic use from my heating/hot water system, given the rising energy prices. I would recommend HEH without reservation.
Customer in West Yorkshire Posted on 01/03/2023 , work completed 01/03/2023
The trader replied (on 17/03/2023)
Hello Thank you for your kind review, We are so pleased you were happy with the customer care that you received. All of our engineers are knowledgeable and will never hesitate to answer any questions or queries regarding your heating systems. Thank you for considering us for a recommendation. We hope that you are enjoying the benefits of your energy efficient heating appliances. Warmest Regards From all the team at HEH
The trader replied (on 17/03/2023)
Hello Thank you for your kind review, We are so pleased you were happy with the customer care that you received. All of our engineers are knowledgeable and will never hesitate to answer any questions or queries regarding your heating systems. Thank you for considering us for a recommendation. We hope that you are enjoying the benefits of your energy efficient heating appliances. Warmest Regards From all the team at HEH
A company that always goes that extra mile
Customer Service
Quality
Value
We have used High Efficiency Heating for quite a few years and they have never let us down. They are in fact, highly efficient. We had a problem with the boiler a few years ago on Boxing Day on the weather was atrocious, but we have been waiting for a part which they got in. The engineer came to fit it so that we wouldn’t be cold with the weather being so bad. Yesterday, our old boiler finally give up and we have no alternative but to replace it but instead of having to wait with the weather again being cold High Efficiency Heating came to our rescue yet again, and today we got a new boiler and your engineer was most polite and considerate. Your staff and engineers are always, helpful, friendly, and most accommodating. It’s a pleasure to do business with you. Thank you for the consideration and kindness you have shown to us over the years.
Customer in Greater Manchester Posted on 24/02/2023 , work completed 24/02/2023
The trader replied (on 17/03/2023)
Good Afternoon Thank you so much for your very kind review, We are so pleased that we could be of assistance to you in such a short space of time. We hope that you are enjoying all of the benefits of your new boiler. It is an absolute pleasure to have you as one of our valued customers. We look forward to seeing you again in the future for your annual boiler maintenance. Warmest Regards From all the Team at HEH
Great service really helpful
Customer Service
Quality
Value
Visited to check out my boiler same day I reported the fault, got a text beforehand to let me know the engineer was on his way, he was very polite & helpful as he answered my questions. Great customer service.
Customer in Greater Manchester Posted on 24/02/2023 , work completed 22/02/2023
The trader replied (on 17/03/2023)
Good Afternoon We are so pleased that you were happy with he customer care that you received and that we managed to get your boiler up and running smoothly again for you. We really appreciate your very kind review. Warmest Regards From all the Team at HEH
Heating service
Customer Service
Quality
Value
This is the first time this company have serviced our gas central heating and has we had been experiencing some problems was relieved to see the young man who quickly fixed the problem and he also checked our leaky radiator and explained why we had the problem in very polite reference to said problem we will be having them service our boiler every year now .waiting for the bill to arrive now and will be paying them the same quote they give us happily
Customer in Greater Manchester Posted on 23/02/2023 , work completed 23/02/2023
The trader replied (on 17/03/2023)
Hello Thank you for your very kind review and thank you for choosing our company to carry out your annual boiler service. We are so pleased you were happy with the customer care you received Kindest Regards From all the team at HEH
Boiler Service
Customer Service
Quality
Value
Excellent service as always. Very polite young man, arrived on time, I would highly recommend High Efficiency Heating
Customer in Greater Manchester Posted on 17/02/2023 , work completed 17/02/2023
The trader replied (on 17/03/2023)
Good Morning Thank you for your very kind review. We are so pleased that you were happy with the service that you received. Warm Regards From all the team at HEH
Call out to leaking boiler
Customer Service
Quality
Value
Quick response (I'm on the service plan) arrived earlier than arranged but notified in advance. Quick diagnosis and remedied the leaking part. Quick, efficient and professional. I would highly recommend HEH.
Customer in Greater Manchester Posted on 15/02/2023 , work completed 15/02/2023
The trader replied (on 07/03/2023)
Hello Thank you for taking the time to leave us a lovely review. Being on our Heat Plan Contract comes with many benefits including emergency call out within the first 24 hours. We are just happy that we could be of assistance and that your boiler is back up and running smoothly again. Warmest Regards From all the Team at HEH
Fantastic service
Customer Service
Quality
Value
After moving to the area we chose HEH, from the Which trusted trader list, to service our boiler. We then decided to replace our radiators and received excellent advice from Richard who came to see us a couple of times. We felt really confident that we would be in very good hands and so it proved to be. Dave was in charge of the project and, with Ethan and George, managed to install some huge and very heavy radiators without any fuss or mess. The guys were professional, clean and tidy, and really friendly. Dave even managed to leave my carpets exactly as they were before the pipes were moved - impressive. His attitude was very much that he wanted to treat our house the way he would his own. The guys were a pleasure to have in the house and we are delighted with the end result. Thank you all.
Amanda in Greater Manchester Posted on 10/02/2023 , work completed 01/02/2023
The trader replied (on 07/03/2023)
Hello Amanda Thank you for your great review. Dave, Ethan and Jorge are a great team and we are so pleased that you were happy with the customer care you received from them including the cleaning up after the work was complete. We hope that your are enjoying the benefits of your new radiators. Thank you for having us carry out work in your home. Warmest Regards From all the Team at HEH
Boiler Installation
Customer Service
Quality
Value
Fantastic service from first survey to completion of installation. The lads couldn’t have been more helpful and courteous. The system proposed by Andy is excellent and fulfilled all our requirements. Great tradesmen and engineers. We wouldn’t hesitate to recommend them.
Customer in Greater Manchester Posted on 26/01/2023 , work completed 26/01/2023
The trader replied (on 02/03/2023)
Hello Thank you for your great review. We are so pleased that your are happy with the heating products that we installed for you and the level of customer care that you received. Thank you for considering us for a recommendation. We hope that you are enjoying al of the benefits of your new heating system. Warmest Regards From all the Team at HEH
Boiler service
Customer Service
Quality
Value
Just used High Efficiency Heating UK for first time, came recommended, for boiler service. I was really impressed, two nice polite young men very helpful. Will definitely stay with them and go on the twelve month scheme with them. A text to say they're on their way as well. Explained what they had done and if anything needed doing.
Customer in Greater Manchester Posted on 20/01/2023 , work completed 20/01/2023
The trader replied (on 02/03/2023)
Good Morning Thank you for your 5 star review. It makes us so happy that you would become a priority customer of ours on our Home Care Heat Plan. We are so pleased that you were happy with the service that you received from our team and we hope that your boiler is continuing to run smoothly and efficiently. We look forward to seeing you again in the future for your next annual boiler service. Warmest Regards From all the Team at HEH