We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

High Efficiency Heating UK Ltd

Profile thumb heh logo resized
5.0

564 Reviews

Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
564 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Efficient service and excellent work
Customer Service
Quality
Value
We have used this company for many years and always found them to be:- Very efficient, quality work, easy communication, very clean work, follow safe Covid practices.
Customer in Greater Manchester Posted on 15/10/2021 , work completed 15/10/2021
Boiler and open fire servicing.
Customer Service
Quality
Value
From start to finish the servicing of our boiler and open fire was done to excellent standard by Dave. We were also informed by text when the engineer was on the way. Dave explained what I require for my open fire and possible options. Another appointment was arranged for me to see Andy who will assess my open fire requirement personally for possible options. After servicing, Dave tidied up and kept my front room clean. Also the cost was reasonable too. I will definitely use HEH for my future servicing.
Customer in Greater Manchester Posted on 13/10/2021 , work completed 05/10/2021
The trader replied (on 15/10/2021)
Hello Thank you for your very kind review. Dave is our fire specialist and takes great pride in his work. We are so pleased that you were happy with the service that you received. Thank you for having us carry out work in your home. Warmest Regards From all the Team at HEH
Excellent service again
Customer Service
Quality
Value
I called at 5 pm with a problem relating to my radiator valves installed by HEH. I was put on to the engineer who said batteries needed changing and said he would come the following day. He did and he brought new batteries, changed them, showed me how to do next time, sent me a U Tube link to help me next time and left. No charge, not even for the batteries. Just excellent, immediate, high-quality service as usual.
Customer in Greater Manchester Posted on 12/10/2021 , work completed 12/10/2021
The trader replied (on 15/10/2021)
Good Morning Thank you for taking the time to leave us a great review - We are so happy we could be of assistance to you & that as a priority customer we got out to your emergency within 24 hours. We hope that you find the link sent to you useful but if you ever need further assistance please do not hesitate to contact us. Warmest Regards From all the Team at HEH
Excellent service from start to finish
Customer Service
Quality
Value
Had new combi boiler installed and existing boiler and tanks removed. From initial advice and quote to completion, the service was excellent. Arrived on time and all work was carried out extremely efficiently. Would have no hesitation to recommend to anyone.
Customer in Greater Manchester Posted on 07/10/2021 , work completed 06/10/2021
The trader replied (on 15/10/2021)
Hello Thank you for your kind review. We are so pleased that you were happy with the service you received from our team from start to finish. We hope that you are enjoying all the benefits of your new boiler. If you need any assistance during the winter with your new boiler or controls please don't hesitate to contact us. Warmest Regards From the Team at HEH
Boiler Service
Customer Service
Quality
Value
Appointment was easy to do, communication from HEH was excellent. I knew exactly when the engineer would arrive. Regular texts to confirm the appointment. He arrived at the agreed time answered all my questions, provided information at the end of the service and left the area clean and tidy Great job
Customer in Greater Manchester Posted on 04/10/2021 , work completed 04/10/2021
The trader replied (on 15/10/2021)
Good Morning Thank you for your great review. We like to keep our customers updated at all times while carrying out work in your home. All of our engineers are & fully qualified, therefore are able to answer any questions you may have with regards to your heating system. We are so pleased that you were happy with the service you received. If you require further assistance with your heating during the colder months please do not hesitate to contact us Warmest Regards From all the Team at HEH
Tidy Efficient Friendly
Customer Service
Quality
Value
HEH fitted my boiler and have serviced it for the past 14 years. this week my energy provider changed the meter and condemned the gas supply with a leak, so I had no heat, hot water, or gas hob. I rang HEH and two engineers were out within a couple of hours, checked all the appliances but were unable to find the leak. Came back today (36 hours later) to rip up floorboards and try to trace it in the pipes, no joy. Andy came out, looked over the situation and made a perfectly acceptable suggestion that didn't involve ripping into the walls or pulling up the tiled bathroom. The lads did the work, cleaned up after themselves and even the bill wasn't as horrendous as I'd thought it might be. They've also always done a really good job on the servicing and the odd emergency call out over the years with friendly efficient and tidy engineers.
Customer in Greater Manchester Posted on 30/09/2021 , work completed 30/09/2021
The trader replied (on 13/10/2021)
Good Afternoon HEH would firstly like to say a massive thank you for your continued custom over the past 14 years. It really does mean a lot. We are so pleased that Andy finally managed to come up with a solution to the problem and that our engineers were able to carry out the repair with minimal disruption. We hope that you are now enjoying the benefits of having all of your gas appliances back working safely and efficiently. As one of our Priority Customers, we look forward to taking care of you & your heating system in the future. Thanks Again Warmest Regards From All the Team at HEH
Job well done
Customer Service
Quality
Value
The engineer arrived at the time stated, worked confidently and efficiently was very courteous, cleaning everything and taking away all the rubbish we are very pleased with all aspects of the job, from the initial quote to installation.
Customer in Greater Manchester Posted on 30/09/2021 , work completed 30/09/2021
The trader replied (on 13/10/2021)
Hello. Thank you for your lovely review. We are so pleased that you were happy with the engineers and the work that they carried out in your home. HEH always take pride in keeping our working areas clean and as tidy as possible during and after any works - If you require any assistance during the colder months please do not hesitate to contact us Warmest Regards From all the Team at HEH
New boiler
Customer Service
Quality
Value
Tradesmen were professional and friendly. Work carried out to excellent standards. From booking a new boiler to them completing the work has been timely and carried no problems or issues. I will definitely use again....highly recommend.
Amanda in Greater Manchester Posted on 13/09/2021 , work completed 13/09/2021
The trader replied (on 13/10/2021)
Good Afternoon Amanda Thank you for your great review. We are thrilled to hear that you were happy with the works carried out in your home and that you would kindly recommend us. We hope that you are enjoying the benefits of your new boiler. Should you need any assistance during the colder months with your heating or controls please do not hesitate to contact us. Warmest Regards From all the Team at HEH
Annual service of gas boiler
Customer Service
Quality
Value
I have used HEH for the annual gas boiler service for several years and they have always given excellent service. Dylan came this morning (27 August) and his workmanship was first class. I would certainly recommend HEH to anyone looking for peace of mind with their gas installations.
Customer in Greater Manchester Posted on 30/08/2021 , work completed 27/08/2021
The trader replied (on 07/09/2021)
Good Morning Thank you for your kind review. We really do appreciate your continued custom over the years and are pleased that you were happy with the service you received from our engineer Dylan. We look forward to seeing you again i the future for your annual boiler maintenance. If you need us before then please do not hesitate to contact us. Warmest Regards From all the Team at HEH
Punctual, Efficient and Professional
Customer Service
Quality
Value
I was told to expect someone between 10:00 and 12:00 and the engineer was at the door by 10:00. He was smartly dressed in a uniform with the company logo showing. The vehicle he arrived in reassured me that he wasn't just a man with a van because the livery on his vehicle made it clear what company he was from so there was no ambiguity. He came into my house ran checks on my boiler fixed the problem very quickly and also provided some information about it so I learned something too! After fixing my boiler he tidied up and left no mess whatsoever. He was cheerful and friendly and a pleasure to meet and charged a reasonable price for the work he had done. I received an invoice electronically and paid by card. Very smooth from start to finish and I have no problem recommending this company to my family and friends - I will definitely use High Efficiency Heating UK Ltd again! :o)
Diane in Greater Manchester Posted on 13/08/2021 , work completed 09/08/2021
The trader replied (on 17/08/2021)
Good Afternoon Diane Thank you for your great review. It is important to us and our management that all of our team are dressed smartly in appropriate clothing and that our branding stands out, giving our customers that extra piece of mind that they are in safe hands. We are so pleased that we managed to attend your heating enquiry and that Chevy, your heating engineer was able to repair and advise you during his visit. If you need assistance in the future with your boiler, heating or controls please do not hesitate to contact us. We are always happy to help Warmest Regards From All the Team at HEH