High Efficiency Heating UK Ltd

We have used this company for over 30 years. They came to do the annual service of our boiler. Their engineer was pleasant polite & efficient. As always we were pleased with their work & would not dream of using any other company.

Fantastic service, communication, quality and people. Would recommend to anyone. Very satisfied customer.

Brilliant service friendly staff what more can you ask for? 5 stars

Great reliable service as always, I've been using HEH for many years and never been disappointed with the service they give.

After returning from Edinburgh on Tuesday evening, 30th June, we found our gas boiler to have failed. I phoned HEH the following morning to request an engineer to call and one was dispatched that same day. He advised that, whilst the boiler could be repaired, the parts alone would be very expensive, so he suggested that because of the boiler’s, age, a new one might be a better option. This chimed with our thoughts exactly so I contacted HEH and said we would like to go ahead with a a new one. Andy, the owner, came up the next morning to assess the situation. On Saturday, 4th July, today, two engineers arrived as promised at about 8.15 a.m. and began their work immediately fitting the new system. Without any seeming effort, the whole work was completed by 11.45 a.m. including adjusting the timer settings to our specifications, explaining how to change the times and temperatures, removing all the old material and leaving the place spotlessly clean. They were cheerful, polite, knowledgeable, and immaculately turned out. Both of them fulfilled the ethos of HEH in an exemplary way. As in my past reviews, I have nothing but the highest praise and thanks for the work they have undertaken on my behalf. They are the standard to which other companies should aspire.

Since I moved they have fitted new boiler, new radiators, underfloor heating and now reconnected my gas cooker after having had a new kitchen extension. All the lads are great, friendly and knowledgeable they work really hard and never leave a mess. They have had to do a lot of work bit by bit and have always fitted me in within a couple of weeks. Thanks to all the lads and not forgetting the office staff. Highly recommended.

Fabulous service, very good with communications, always happy with the service they provide. Would highly recommend.

I had a new radiator fitted and the engineers were very polite and cleaned up the area well. They offered to move the furniture back which was very kind of them. Overall I am pleased with the job.

Have used this company for several years. Once again found them to be punctual, efficient and friendly. Would not hesitate to recommend them.

I had my boiler and fire serviced and as always the engineer arrived when promised and was courteous and competent

Had a new boiler fitted-was on contract with another provider but will be leaving them and going with this company! All parts of service provided were excellent, from communications with the office, to the engineers attending to carry out the work. Workmen on time ( which is something these days!) polite and friendly, worked late until new boiler operating correctly, explained operation clearly. Would definitely recommend this company!

Been using HEH for about 20 years. Excellent service from them every time. Boiler service this morning was quick and efficient

The work which I had done was done to a very high specification by a young man who was a credit to the firm i wouldn’t hesitate to recommend this local company many thanks

As always with the service from H E H everything went smoothly from arranging a date and time to being notified of the time they would arrive. The engineer was polite, did the service, and informed me of work carried out. I would definitely recommend this company.

Recently had a new boiler system put in by High Efficiency Heating and couldn’t be happier! Was no small job the lads had to do either. Ripping out the old system (water tanks etc) and connecting the new system with new pipe work etc. absolutely fantastic job! Very neat and tidy and left our home absolutely spotless when complete. Also took extra care in our babies room laying out sheeting and covering which was really good of them as the room was all brand new. Fantastic from start to finish! Huge thankyou!

Appointment was kept in time window, text message sent when on the way, service carried out efficiently and invoice delivered promptly

They never let me down service is first rate and engineers always friendly and knowledgeable ready to put overshoes on as they enter. Rate their service as excellent

Engineer arrived promptly and efficiently serviced our combi boiler. He also bled the upstairs rads. Carried out the work in a pleasant manner.

The team were very professional and friendly with our boiler installation. They turned up promptly each day with notifications to let me know they were on the way and when they arrived, they explained what would be happening and if there would be any disruptions to the water and electric. They cleaned up the work area each afternoon so the bathroom remained useable by my family. The job was finished in the estimated timeframe and there were no hidden charges. Thank you.

I’ve used this company for all things gas/boiler/heating for over 20 years and never had anything but great service. All staff are very skilled, professional but also friendly. Nothing has been too much trouble. I now have an annual check to keep all things in order. I can highly recommend

The engineer and his apprentice arrived on time to carry out the work which was to take 3 days in total. Their brief was to remove a 35 year old heating system and replace it with a new system. It entailed taking out the old boiler from a kitchen cupboard, removing 2 water tanks from the loft, taking the cistern out of a bedroom airing cupboard together with all the pipe work where the new boiler was to be situated. Jake and his apprentice worked really hard the whole time they were with us and were skilled in every stage of the job, keeping us informed as the work progressed. I found them very clean and tidy and respectful of our home. At the conclusion, Jake explained how everything worked and how we could contact him if we had any queries. I have no hesitation in recommending this company and their staff for the services they provide and can assure future customers they will not be disappointed.

I have dealt with HEH for a number of years and they continue to offer great service. All the staff are very helpful and carry out the work in a courteous and efficient way.

The transition to our new central heating system from our old freestanding boiler was carried out with the greatest care, efficiency, expertise and professionalism we could have hoped for. From Richard’s first visit to completion by Dylan and his team the whole conversion was undertaken to the exact timescale we were given at the outset and with the minimum disruption to our routine. We cannot thank them enough.

Had my gas boiler annual service done today. Turned up on time and checked out my boiler quickly. Easy company to deal with

Used this company for quite a few years now from boiler fitting to servicing and also the odd gas job and the staff in the office and that come to your property are always very helpful and friendly - I would highly recommend and thanks again for the great service