Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

1030 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 1000 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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5.0
1030 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Efficient boiler service
Customer Service
Quality
Value
Had boiler serviced today, turned up promptly, very professional. Explained a few details I was unaware of and answered my queries. Would highly recommend.
Customer in Cheshire West and Chester Posted on 08/10/2026 , work completed 07/10/2026
Just a great professional business
Customer Service
Quality
Value
This team are amazing. Responsive, communicate really well. Always prompt and the work is truly professional. We have used HEH for the past 10 years and would have no hesitation in recommending them.
Customer in West Yorkshire Posted on 07/10/2026 , work completed 07/10/2026
Great visit
Customer Service
Quality
Value
Had my boiler serviced today, was very quick nice polite young man and also helped me program my timer wanted to go on the scheme but my boiler is too old took good advice from him and will definitely be sticking with your company
Customer in Greater Manchester Posted on 05/10/2026 , work completed 05/10/2026
Boiler not working
Customer Service
Quality
Value
Boiker 40 + yrs old. No heating or hot water. Booked appointment over the phone. Booking team were very pleasant . Appointment booked for next day. In the call out day a Text was sent to advise the engineer was enroute. The Engineer was very knowledgeable, tried various things. The engineer rang suppliers while on site, but the part is obsolete. The office rang to arrange for someone to call out to quote for new boiler. No hard sell
Customer in Greater Manchester Posted on 29/09/2026 , work completed 29/09/2026
Excellent service
Customer Service
Quality
Value
We have used HEH for nigh on 20years now, and they are always first-rate for timeliness, cleanliness and friendliness. They are all certified gas engineers and I recommend them heartily.
Customer in Greater Manchester Posted on 28/09/2026 , work completed 28/09/2026
Excellent service
Excellent service. Efficient engineer with a pleasant attitude. I would have no hesitation in recommending them.
Customer in Greater Manchester Posted on 23/09/2026 (Reviewer did not use service)
Superb service (yet again!)
Customer Service
Quality
Value
Dave came out with an apprentice to service a warm air heater and a multipoint. Came on time, did the job and called to say it had been done. No problems, which wasn’t a surprise as he fitted it. The people back in the office need a mention too; friendly, polite yet with a sense of humour! I hope the apprentice picks up HEH’s ethos!
Customer in Bristol City Posted on 18/09/2026 , work completed 18/09/2026
The trader replied (on 22/09/2026)
Thank you for the great review! We’re glad Dave and the team looked after everything and that you were happy with the service. We’ll make sure the office team get a mention too — and we’ll pass your kind words on to the apprentice! Thanks again for choosing HEH.
Boiler and fire service.
Customer Service
Quality
Value
Andy came and did my yearly service on the boiler and fire. He was very efficient and had both jobs done in no time at all. I would highly recommend this company.
Customer in Greater Manchester Posted on 16/09/2026 , work completed 15/09/2026
The trader replied (on 22/09/2026)
Thank you for taking the time to leave a review. We’re pleased to hear you were happy with Andy’s service and that everything was completed efficiently. We really appreciate your recommendation.
Fast efficient service.
Customer Service
Quality
Value
We have used High Efficiency Heating UK for years. Just had a new boiler fitted and new piping to radiators. Fast efficient service, professional fitters and very courteous. Always used every year to have boiler serviced and will not use anyone else.
Customer in Greater Manchester Posted on 15/09/2026 , work completed 15/09/2026
The trader replied (on 22/09/2026)
Thank you for your continued support over the years. We’re really pleased you were happy with the new boiler installation and radiator pipework, and it’s great to hear the team provided a professional and efficient service. We really appreciate your loyalty and kind words. Thanks again from all at HEH.
First Home - New Boiler & Plumbing Works 5*
Customer Service
Quality
Value
High Efficiency Heating UK Ltd installed a new boiler in my first home that I've been renovating along with completing various plumbing works. Andy and his team of engineers are amazing, from survey to installation! They were fully transparent with costings and after they'd left you wouldn't know they'd been. I couldn't recommend this firm more, they take pride in their work and are 100% reliable.
Customer in Greater Manchester Posted on 12/09/2026 , work completed 31/07/2026
The trader replied (on 22/09/2026)
Thank you for taking the time to leave such a positive review. We’re delighted you were happy with the service, from the initial survey through to the installation and plumbing works. We take great pride in our work, so it’s particularly pleasing to hear that this came across. Thank you again for choosing HEH.
Fantastic service
Had an issue with my boiler where I needed 2 new parts. Can not recommend this company enough. Staff are amazing and helpful. Billy who came out was friendly and explained everything fully, and did a great job. So happy I have hot water again. Highly recommend!
Customer in Greater Manchester Posted on 11/09/2026 (Reviewer did not use service)
The trader replied (on 22/09/2026)
Thanks for the lovely review, We’re really pleased Billy was able to get everything sorted and your hot water back up and running. We’ll pass your kind words on to him and the team. Thanks again for recommending us.
Excellent service
Very reliable company. Always arrives within the agreed window. Good communication. Always professional. I have used this company for several years. Firstly, to install a new boiler, and then for regular servicing, and the service is consistently excellent.
Customer in Greater Manchester Posted on 07/09/2026 (Reviewer did not use service)
The trader replied (on 22/09/2026)
Thanks for the lovely review! It’s great to hear you’ve been happy with the service over the years, from your boiler installation through to regular servicing. We really appreciate your continued support and kind words thank again from all at HEH.
Always a pleasure
Customer Service
Quality
Value
Great engineers and excellent service. Always friendly and helpful. Will definitely be using again. Thanks again.
Customer in Greater Manchester Posted on 07/09/2026 , work completed 07/09/2026
The trader replied (on 22/09/2026)
Thankyou for the review! We’re really pleased you’ve been happy with the service and the team. We look forward to helping you again in the future.
Attention to detail
Customer Service
Quality
Value
He arrived on time and explained fully how he was going to carry out the service. He was extremely pleasant and very professional.
Customer in Greater Manchester Posted on 04/09/2026 , work completed 03/09/2026
The trader replied (on 22/09/2026)
Thanks for the lovely review, We’re glad you were happy with the service and that everything was explained clearly. We really appreciate you taking the time to leave us a review thanks again from all at HEH.
Great service
Customer Service
Quality
Value
Great service from High Efficiency Heating UK. We have our boiler serviced every year without fail; I would not hesitate to recommend them.
Customer in Greater Manchester Posted on 03/09/2026 , work completed 03/09/2026
The trader replied (on 22/09/2026)
Thanks for the great review! We really appreciate your continued custom and recommendation. It’s always good to know you’re happy with the service year after year, Your feedback is very much appreciated.
Brilliant response to phone call
Customer Service
Quality
Value
I had a radiator that wasn’t working. The engineer Billy, came early the next morning and sorted it out for me. He is also initiating another job to rectify the thermostat being on the wrong side and having a ‘boiler mate’ fitted for when it freezes so the boiler won’t stop. Brilliant service for a woman living alone. Many thanks.
Customer in Greater Manchester Posted on 03/09/2026 , work completed 03/09/2026
The trader replied (on 22/09/2026)
Thanks so much for the lovely review! We’re glad Billy was able to get the radiator sorted quickly and help with the other issues too. We really appreciate your kind words and are pleased you felt well looked after. Thanks again from all at HEH
Highly recommended
Customer Service
Quality
Value
Excellent work installing our new radiator. Punctual, professional, courteous with great attention to detail. Impressed
Customer in Greater Manchester Posted on 27/08/2026 , work completed 27/08/2026
The trader replied (on 22/09/2026)
Thankyou for the great review! we are very please you are happy with the new radiator and the service from the team. We really appreciate you taking the time to leave us a review!
Annual service
Customer Service
Quality
Value
Been with HEH for over 10 years. Andy and his team have always delivered first-class service, from a full central heating installation to annual services. Would recommend 100%
Customer in Greater Manchester Posted on 25/08/2026 , work completed 25/08/2026
The trader replied (on 22/09/2026)
Thanks so much for sticking with us for over 10 years! We really appreciate your continued support and it’s great to hear you’ve been happy with the service over the years. Thanks for recommending HEH from all our team.
5stars without hesitation we would highly recommend Andy Carl and and the entire team to anyone looking for reliable, professional and trustworthy co.
Customer Service
Quality
Value
Outstanding Service We cannot recommend this heating engineering company highly enough. From the very first visit, Andy, the boss, was fantastic. The girls in the office, emails and texts. Andy came out to us, calmly listened to the ongoing issues we were having with our water pressure and temperature, reassured us, and clearly explained two different options for resolving the problem. Everything was explained in detail, with no pressure at all. We were booked in promptly, and on the agreed day Andy arrived on time with Carl, the senior engineer. The work took two days, Jeorge joined the team and throughout the entire job the team were absolutely amazing. Every engineer we dealt with was polite, friendly, professional and clearly took pride in their work. They worked incredibly hard, kept us informed throughout, and went above and beyond to make sure everything was done properly. At the end of each day, they tidied everything up and left the place spotless. It really was a pleasure having such a professional and respectful team in our home. They genuinely couldn't do enough for us, and we are extremely grateful for all their hard work.
Customer in Greater Manchester Posted on 21/08/2026 , work completed 21/08/2026
The trader replied (on 22/09/2026)
Thank you for taking the time to leave such a lovely review. We’re really pleased we could get everything sorted for you and make the whole process as easy as possible. It was a pleasure having you as a customer, and we’ll be sure to pass your kind words on to the team. Thanks again!
Radiator replacement
Customer Service
Quality
Value
I had 7 radiators replaced and from the estimate to the finish, HEH were professional and thorough throughout the whole process. Little things like putting down plastic sheets where they walked through the house make a difference as well as friendly and courteous staff. Would definitely recommend.
Customer in Greater Manchester Posted on 21/08/2026 , work completed 20/08/2026
The trader replied (on 22/09/2026)
Thanks so much for the great review! It’s brilliant to hear you were happy from start to finish. We always try to keep things clean and tidy, so it’s great that this was noticed. Thanks again for choosing HEH and for recommending us!
Consistently Great Service
Customer Service
Quality
Value
I’ve used HCH since they installed our boiler 8 years ago. Since then they have serviced the boiler annually. They are consistently reliable providing quality service with a team of professionals. My engineer today was of the same standard , friendly , polite and informative. Great service.
Customer in Greater Manchester Posted on 06/08/2026 , work completed 06/08/2026
The trader replied (on 11/08/2026)
Thanks for the great review! It’s fantastic to hear you’ve had such a positive experience with us over the years. We’re really pleased you were happy with today’s service too, and we’ll be sure to pass your kind comments on to the engineer. Thanks again from HEH
Usual polite efficiency
Customer Service
Quality
Value
We’ve used HEH for a number of years for the annual servicing of our gas fire and boiler. It’s always arranged and carried out very efficiently and combined with the discount (for boiler and fire), they are competitive. After long running problems with our Hive, we asked for suggestions to replace and now have a Heatmiser Neo installed (by HEH) which is much more reliable. The staff are all very friendly and helpful and service from all is second to none. We highly recommend.
Customer in Greater Manchester Posted on 06/08/2026 , work completed 06/08/2026
The trader replied (on 11/08/2026)
Thanks so much for the lovely review and for continuing to use HEH over the years! We’re really pleased you’ve been happy with the service from the team and that the new Heatmiser Neo has been a much more reliable. We really appreciate your kind words and recommendation thanks again!
Fabulous Service as always from HEH
Customer Service
Quality
Value
This company installed my boiler in 2024. Everyone you speak to or have working in your home from this company is so friendly and professional. Their communication is excellent and they arrive on time following a text to confirm the engineer is on his way. Billy was a pleasure to meet and the work carried out was done with care. A highly professional service from this great company. I would definitely recommend them to anyone who needs a new boiler or service.
Customer in Derbyshire Posted on 30/07/2026 , work completed 30/07/2026
The trader replied (on 06/08/2026)
Thanks so much for your lovely review! It really means a lot that you took the time to share your experience. We're so pleased you were happy with the installation and the service you've received since. We'll make sure Billy sees your kind words – he'll be really pleased to hear them! Thanks again for recommending us. If you ever need us in the future, we're always happy to help. From all at HEH
Great job well done
Customer Service
Quality
Value
I would highly recommend this very professional company. Mine was a challenging boiler replacement job requiring the installation of a new gas run and pipe work changes. After detailed expert consultation, the work was carried out exactly as agreed, on-time, neatly and efficiently by a very competent team, and the final invoice was fully in line with the original detailed quotation. Absolutely five star.
Customer in Greater Manchester Posted on 23/07/2026 , work completed 22/07/2026
The trader replied (on 28/07/2026)
Thank you so much for your fantastic review! We're so pleased you were happy with every part of the boiler replacement, from the initial consultation through to the finished job. It was a pleasure working with you, and we're delighted everything went to plan. Thanks again for your recommendation and 5-star feedback!
Boiler service
Customer Service
Quality
Value
We have used this company for over 30 years. They came to do the annual service of our boiler. Their engineer was pleasant polite & efficient. As always we were pleased with their work & would not dream of using any other company.
Customer in Greater Manchester Posted on 14/07/2026 , work completed 14/07/2026
The trader replied (on 28/07/2026)
Thank you so much for your kind words and for choosing us! We're really grateful for your continued support. It's great to hear you were happy with your boiler service and our engineer. We look forward to seeing you again next year!