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Endorsed by Which? Trusted Traders

High Efficiency Heating UK Ltd

Profile thumb heh logo resized
5.0

552 Reviews

Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
552 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great service year-on-year
Customer Service
Quality
Value
HEH have been looking after our heating system for around a decade now and we've had nothing but excellent service from them. Their customer care is second to none.
Customer in Greater Manchester Posted on 28/07/2021 , work completed 28/07/2021
Always Efficient and friendly
Customer Service
Quality
Value
We have been using HEH now for several years and have always been happy with their work. This job was boxing in some radiator pipes in our living room. The job was done to a high spec and the room was left clean. They also serviced our boiler. I always recommend HEH whenever the opportunity arises.
Customer in Greater Manchester Posted on 27/07/2021 , work completed 26/07/2021
Breakdown response
Customer Service
Quality
Value
Developed leak in boiler. Telephone call to HEH out of hours engineer who gave us good advice and arranged visit next morning. Arrived as promised and replaced part efficiently. Impressed with HEH Covid arrangements despite the government’s relaxation on masks etc. Given our experience we would recommend HEH.
Customer in Greater Manchester Posted on 21/07/2021 , work completed 21/07/2021
The trader replied (on 23/07/2021)
Good Afternoon Thanks for your very kind review. As a heat plan customer we will always priorities appointments for you. We hope that you are enjoying the benefits of your recent repair and that your boiler is now running smoothly and efficiency once again. HEH will also continue to wear our face masks and practice working safely in our customers homes during this ongoing pandemic Warmest of Regards From all the team at HEH
Highly efficient, informative
Customer Service
Quality
Value
As the previous house owner was a customer for years, I decided to stick with them. I asked them to remove the old gas fire and back boiler so I could get the fireplace removed and the area prepared for a different fire. Andy 'The Boss' came out to assess the job and told me he'd also return to advise on the replacement (I was hoping to use a gas fired 'wood burner' stove, I'd brought with me), once I'd had the fireplace removed. On the day, the guys not only removed the fire and boiler but said, as they'd done it so quickly, they'd get the fireplace out too. All done very quickly, efficiently and cleanly! They've taken photos of the area and made suggestions on what can be done so I can install my stove, as the current space isn't quite big enough. The fire and boiler have been taken away and the fireplace and rubble, neatly stacked outside. Masks were also part of their uniform! Super impressed with this company.
Sue in Greater Manchester Posted on 21/07/2021 , work completed 21/07/2021
The trader replied (on 23/07/2021)
Hello Sue Thank you for taking the time to leave us a lovely review and thank you for putting your trust into us and have us back to continue carrying out work in your new home. We are pleased that you are happy with our work so far and we managed to have the time to complete the extra work also. Andy looks forward to seeing you again in a couple of weeks to advise on the work that is required for your stove. If you need us before than, you know where we are Warmest Regards From all the Team at HEH
Boiler Move
Customer Service
Quality
Value
I have used HEH for over 14 years now and would always use them for any plumbing and boiler work. I contacted HEH about moving my existing combi boiler from one wall to another in the kitchen, they did a brilliant job and the pipe work was clean and laid in nice lines. Communication with the office was also easy and they did the work as agreed.
Customer in Greater Manchester Posted on 20/07/2021 , work completed 13/07/2021
The trader replied (on 23/07/2021)
Hello Thank you for your lovely review. It means so much to us that you have been a valued customer of our for the past 14 years. We are so pleased that you were happy with the recent works that we carried out for you from the office to the engineers. If you need us in the future you know where we are :) Warmest Regards From all the Team at HEH
Boiler Service
Customer Service
Quality
Value
Have used HEH for many years and would recommend them for any work involving Central Heating and Plumbing.
Roy in Greater Manchester Posted on 13/07/2021 , work completed 13/07/2021
The trader replied (on 23/07/2021)
Hello Roy Thank you for your very kind review and your continued custom and thank you for considering us for a recommendation. We look forward to seeing you again in the future for your annual boiler maintenance Kind Regards From all the Team at HEH
Fitting a new boiler
Customer Service
Quality
Value
The two gentlemen Dilan and George who carried the job were professional during the whole day when they were working. They were very courteous and polite and pleasant. They left the place clean and tidy after finishing the job. We were very impressed with their workmanship. Dilan was very patient when setting the system on the mobile phone, which was causing a lot of issues in allowing to download the apps. He fixed the problem patiently and never showed any disgruntling. We are very satisfied and would recommend High-Efficiency heating to our friends and family without any hesitation
Customer in Greater Manchester Posted on 09/07/2021 , work completed 01/07/2021
The trader replied (on 23/07/2021)
Good Afternoon Thank you for your great review. We are so pleased that you were happy with the service you received from our installation team during your recent boiler installation. It is important to us and our engineers that our customers understand the work we carry out and the running of their new boiler and controls no matter how long it take to se up and explain. If you have any problems or queries with your new system please do not hesitate to contact us. We are always happy to help We look forward to seeing you in the future for your annual boiler maintenance Warmest Regards From all the Team at HEH
Fantastic service
Customer Service
Quality
Value
HEH installed my new boiler 7 years ago to a high standard. Since then they have serviced it every year. Their communication to punctuality is excellent.
Customer in Greater Manchester Posted on 08/07/2021 , work completed 08/07/2021
The trader replied (on 09/07/2021)
Hello Thank you for your great review and thank you for having us carry out works in your home over the past 7 years. Your custom really does mean a lot to us. We hope to see you in the future for your annual boiler maintenance. If you need us before then though you know where we are. Thanks Again :) Kindest of Regards from all the Team at HEH
Very Professional
Customer Service
Quality
Value
I have used High Efficiency Heating several time now and found them to be professional in every aspect of their work. I feel safe having had them do a job for me and know that the service or job was done by people who care. A call was received to say they were on the way and as soon as they arrived they got on with the service. I strongly recommend HEH.
Customer in Greater Manchester Posted on 06/07/2021 , work completed 01/07/2021
The trader replied (on 09/07/2021)
Good Morning Thank you for your very kind review. It really means a lot that you have put your trust into us. Our customers mean everything to us and the works we carry out for them is always carried out with a great duty of care. We are so pleased you were happy with the service you received by us and we are grateful that you would consider us for a recommendation. You know where we are should you need us in the future Warmest of Regards From all the team at HEH
Boiler service
Customer Service
Quality
Value
Top quality work done by a friendly and very helpful engineer. I have used this company for many years and the service I have always received has been perfect. Wouldn't use anyone else.
Barbara in Greater Manchester Posted on 21/06/2021 , work completed 21/06/2021
The trader replied (on 22/06/2021)
Good Afternoon Barbara Thank you for your very kind review. We really do appreciate your continued custom. We look forward to seeing you in the future for your boiler maintenance. If you need us before then however, you know where we are. Warmest of Regards All The Team at HEH