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Trusted Traders

High Efficiency Heating UK Ltd

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5.0

491 Reviews

Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home. Our engineers have also been trained by Worcester Bosch and ATAG Heating Technology to install and service their products to the highest of standards. We are also very pleased to be members of the well respected WHICH Trusted trader scheme with over 350, 5 * reviews.
As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd. have been selected by Worcester Bosch and ATAG Heating Technology, to form a strong local partnership as part of their exclusive Accreditation and Service Partner Schemes. Because of this partnership we are able to provide you with their industry leading, no quibble, parts and labour guarantee on both the W

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
491 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent Service
Customer Service
Quality
Value
Woke this morning to a leaking boiler so rang High Efficiency Heating. They were extremely busy but managed to get an engineer to me to look at the problem. Once the engineer saw the boiler he had it fixed in half an hour giving us our heating and hot water back. Great service and reasonable price. High Efficiency from the call taker to the engineer, can definitely recommend these for your boiler needs.
Customer in Greater Manchester Posted on 16/11/2020 , work completed 16/11/2020
Heh High Efficiency Heating UK
Customer Service
Quality
Value
Heh High Efficiency Heating UK. 9/11/2020. New ignition sensor. 12/11/20 New PRV Sensor Cartridge. I have always used Andy Baxter to fix my boiler. He & his company are 100% Trustworthy & Reliable. He knows his business inside out. He has been in the business for 35 yrs. Tells you exactly what needs doing & how much it will cost upfront. Invoices provided for the work carried out. Has lovely, polite, friendly staff working for him who are very helpful. I would never use anyone else. I would 100% Recommend Heh High Efficiency Heating to everyone all of the time!
Customer in Greater Manchester Posted on 12/11/2020 , work completed 12/11/2020
The trader replied (on 24/11/2020)
Hello Thank you so much for your very kind review. And thank you for continuing to be customer of HEH. It really does mean a lot. We are so happy that we managed to get your boiler back working for you in time for the winter. If you need any further assistance with your heating in the future you know where we are. Thankyou again Warm Regards From all of the Team at HEH
First Class
Customer Service
Quality
Value
Replacement boiler needed, Andy Baxter surveyed, no fuss, no hard sell, gave options and fully detailed quote for replacing existing boiler and pipe work and explained process of installation, professional on the outset. The two engineers who came and installed are a credit to the company, clean, tidy, polite and considerate to our needs, they were a pleasure to have them working in our home. The workmanship is outstanding, attention to detail went far beyond our expectations, no mess and no disruption. We have no hesitation in recommending High Efficiency Heating to anyone. Many thanks Andy!!! Regards G.T
Gerry T in Derbyshire Posted on 12/11/2020 , work completed 11/11/2020
The trader replied (on 24/11/2020)
Good Afternoon Gerry Thank you for your very kind five star review. It is much appreciated. We are so pleased that you were happy with the service you received from our installation Team. We hope you are enjoying the benefits of your new boiler especially with the colder months fast approaching. If you need any assistance with the boiler or the controls in the future please do not hesitate to contact us. We are always happy to help. Warmest of Regards From all the team at HEH
Really great work
Customer Service
Quality
Value
I had a kitchen heater which was broken and wouldn't spark. The engineer who came, C Rogers, was polite and efficient. He explained all the job to me and even, even though the heater has been condemned, arranged for a replacement to be sorted for me as soon as possible. I wouldn't hesitate to use them again for my boiler and gas fire servicing.
Customer in Greater Manchester Posted on 06/11/2020 , work completed 06/11/2020
The trader replied (on 24/11/2020)
Hello Thank you for your great review. We are so pleased we could be of assistance to you and that we are able to supply and install a new wall heater for you in time for Christmas. We look forward to seeing you in the near future. Warmest of Regards From C. Rogers and all the team at HEH
Great Work
Customer Service
Quality
Value
Had 2 radiators changed and a boiler service. Install team arrived at agreed time, work carried out quickly and cleanly. Service engineer arrived just after install team and carried out full service on boiler. Engineer and install team checked system was working correctly before leaving. Will definitely recommend HEH(UK) LTD and have no problems using them in the future.
Customer in Greater Manchester Posted on 04/11/2020 , work completed 04/11/2020
The trader replied (on 06/11/2020)
Good Afternoon Thankyou for your five star review. It means a lot. We are so pleased you were happy with our quality of work and the service you received and we hope you are enjoying the warmth of your new radiators! If you need any assistance in the future you know where we are. Warmest Regards From all The Team at HEH
The annual boiler service was completed efficiently, with politeness and was informative. This is the quality service as always. Thanks Andy
Customer Service
Quality
Value
Professional and efficient is there business ethos. I trust and appreciate there friendly advice and standard of work. I have recommended them to others consistency is key!
Customer in Greater Manchester Posted on 29/10/2020 , work completed 29/10/2020
The trader replied (on 06/11/2020)
Good Afternoon We really appreciate your very kind review. Thank you. We pride ourselves on our customer service and genuinely love what we do. Thank you so much for your recommendations. Warmest Regards From all the Team at HEH
A great job
Customer Service
Quality
Value
I had a radiator fitted in my bathroom. The two people who carried out the job arrived at the specified time and were very professional and friendly. Everything l needed to know was explained to me and all my questions were answered. They cleaned the area when the job was completed and removed all the packaging/rubbish. All radiators were checked to ensure they were working properly. I have used High Efficiency Heating in the past and would definitely use them again in the future.
Customer in Greater Manchester Posted on 19/10/2020 , work completed 19/10/2020
The trader replied (on 06/11/2020)
Hello Thank you for taking the time to leave us such a lovely review. We are so pleased you are happy with your new radiator and the service you received. It is important to us that we take care while in customers homes and leave our work area clean and tidy and free from any clutter we have caused. We look forward to seeing you in the future to attend you heating enquiries :) Thanks Again From all the Team at HEH
Excellent
Customer Service
Quality
Value
I phoned on the 21st September, someone came the day after to do the survey. On Friday the 28th September the boiler was fitted. I just wanted to say right from the girl in the office right through to the boys who fitted the boiler, they were brilliant. Couldn't have wished for better.
Customer, Ashton Under-Lyne Posted on 15/10/2020 , work completed 28/09/2020
The trader replied (on 06/11/2020)
Hi Thanks for your great review. Its really appreciated. We are so happy we managed to get your new boiler in right in time for the winter months and we are so pleased you were happy with the service you received from the office to the installers. If you need any assistance with your new boiler and controls during the winter please do not hesitate to contact us. Thanks Again From all the Team at HEH
Annual Boiler Service
Customer Service
Quality
Value
Excellent, efficient and expert service as always, I have been using HEH for 5 years now and they have done everything right from day one.
Customer in Greater Manchester Posted on 08/10/2020 , work completed 08/10/2020
The trader replied (on 06/11/2020)
Hi Thank you for your very kind review and your continued custom over the past 5 years. It really does mean a lot. Its good to know we are getting it right :) We do love what we do here at HEH. If you need us in the future you know where we are. Warmest of Regards From all the Team at HEH
I've been using HEH for more than 10 years for all my plumbing and heating requirements. Today was my annual boiler service
Customer Service
Quality
Value
I've been using HEH for more than 10 years for all my plumbing and heating requirements. Today was my annual boiler service. As usual the customer service is second to none. A text message telling you the engineer is on his way and in today's world the engineer was fully covid safe, with gloves and mask. Service carried out efficiently and to a high standard. This is a family run business and is extremely trustworthy.
Customer in Greater Manchester Posted on 07/10/2020 , work completed 07/10/2020
The trader replied (on 06/11/2020)
Hello Thank you for your very kind review and Thank you so much for your continued custom for all them years. It really does mean a lot. We pride ourselves on our communication with our valued customers. We do like to be as punctual as possible and the text message service really helps with that. We hope to take care of you in the years to come so should you need us you know where we are. Warmest of Regards All the Team at HEH