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Trusted Traders

High Efficiency Heating UK Ltd

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5.0

358 Reviews

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home. Our engineers have also been trained by Worcester Bosch and ATAG Heating Technology to install and service their products to the highest of standards. We are also very pleased to be members of the well respected WHICH Trusted trader scheme with over 350, 5 * reviews.
As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd. have been selected by Worcester Bosch and ATAG Heating Technology, to form a strong local partnership as part of their exclusive Accreditation and Service Partner Schemes. Because of this partnership we are able to provide you with their industry leading, no quibble, parts and labour guarantee on both the W

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Renewable energy

Customer reviews

Reviews summary

5.0
358 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Aftercare brilliant
Customer Service
Quality
Value
We had a small problem with a radiator, from speaking on the phone to make an appointment the service was excellent. They sorted the problem out very efficiently 15 minutes after they arrived, the engineer was very friendly and helpful. Superb service, thanks alot HEH.
Customer in Greater Manchester19/01/2019
First Class Service
Customer Service
Quality
Value
From our first survey to the completed job, the service has been second to none. Good contact and all queries answered clearly. The guys who fitted our boiler today were extremely professional and personable and who worked hard to complete the job . All aspects of our new boiler and wireless controls were clearly explained and we are reassured that we can call HEH at anytime if needed. Several of my neighbours have used this company over the years and they recommended them to us and we will definitely be passing our recommendations on in the future. Many thanks to all the team at HEH for a thoroughly professional and friendly service.
Customer in Greater Manchester07/01/2019
Boiler not working
Customer Service
Quality
Value
Woke up to no hot water or heating.we have 2 boilers as our house is on 3 levels . Being a Sunday and a very cold one I didn't think I would have much chance of anybody coming out to us. Not only did Andy come out and very quickly but also got both boilers working again and explained exactly what problem with each one was and a future plan .very impressed and warm again.would highly recommend. High efficiency heating, double
Customer in Greater Manchester06/01/2019
Boiler service
Customer Service
Quality
Value
Great service provided for our boiler service. Arrived on time and completed the work efficiently. Provided good advice following the work. We will be using again.
Customer in Greater Manchester05/01/2019
Saviours of Christmas
Customer Service
Quality
Value
A big thank you to Sharon for fitting in an engineers visit to fix my daughter's cooker which had a gas leak.This is her first Christmas in her own home and she wanted to do the roast.The service was professional from start to finish.Gary the engineer was brilliant and explained the test he was doing before and after he'd replaced the faulty parts which was reassuring.
Customer in Greater Manchester21/12/2018
The trader replied (on 22/01/2019)
Good Afternoon Thank you for leaving us such a lovely review. Sharron, Gary and Team are so please we managed to help over the Christmas period. We do like to explain our procedures to customers first. We do hope you had a lovely Christmas and your daughters Roast went down well. For any future assistance please do not hesitate to conatct us :) We are always happy to help Thank Again All the Team at HEH
David Healyicon.
Customer Service
Quality
Value
David Healyicon, lovely person, great worker, did a five star job and even more than expected.
John, Lancashire19/12/2018
The trader replied (on 22/01/2019)
Hi John Thank you for you kind review. Dave is a great engineer who loves what he does. Thank you for having us carry out work for you in your home. Kind Regards All the Team at HEH
Boiler and gas fire service
Customer Service
Quality
Value
Excellent service, received text that engineer was on way. Thorough service, very helpful engineer. Excellent service, would recommend.
Customer in Greater Manchester17/12/2018
The trader replied (on 22/01/2019)
Hi Thank you for your kind review. We like to keep our customers informed of our arrival times and we are so pleased you were happy with our services. If you require any further assistance with your heating please do not hesitate to contcat us :)
Brilliant service
Customer Service
Quality
Value
We have our annual boiler service conducted by a professional engineer. All the employees at HEH are extremely helpful and conscientious in every aspect no matter how big or small the job.
Customer in Greater Manchester16/12/2018
The trader replied (on 03/01/2019)
Hi Thank you for taking the time to leave us a lovely review. We are so pleased you are happy with our services. If you need our assistance in the future please do not hesitate to contact us. We love what we do. Thanks Again All the Team at HEH
Boiler repair
Customer Service
Quality
Value
AMAZING response and repair, Rapid service, part replaced Engineer was so polite and courteous. Couldn’t have asked for more. I have called out the engineer a few times and the service received is always second to none. Highly recommend!!
Customer in Greater Manchester15/12/2018
The trader replied (on 03/01/2019)
Hi,Thankyou for the kind review, we are all very pleased you are happy with our service and would recommend us to your friends. Thanks again for allowing us into your home and if you need assistance in the future please don't hesitate to contact us. Warm regards from all the HEH team.
Courteous, honest & reliable
Customer Service
Quality
Value
We have used them for a number of years now and found them to be courteous, honest and reliable. Would have no problem recommending them to anyone.
Graham, Lancashire13/12/2018
The trader replied (on 03/01/2019)
Hi Graham Thank you for your kind review and thank you for your continued custom over the years. That means a lot to us. If you need assistance with your heating or controls in the future you know where we are :) Warm Regards All the Team at HEH