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Endorsed by Which? Trusted Traders

High Efficiency Heating UK Ltd

Profile thumb heh logo resized
5.0

589 Reviews

Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
589 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Unbeatable service
Customer Service
Quality
Value
Rang at 4:15pm engineer was on the doorstep at 4:30pm job done and dusted by 4:45pm fantastic service as always can't fault this company on anything.
Customer in Greater Manchester Posted on 21/01/2022 , work completed 21/01/2022
Reliable, friendly and high quality firm
Customer Service
Quality
Value
I have been with HEH since 2013 when they installed a new boiler for me. Since then it has been serviced regularly along with my gas fire, apart from during the lockdown. I haven’t had to call them very often but when I have someone has come out promptly and fixed the problem. They are totally reliable and being on my own it has given me peace of mind about the boiler and heating. I honestly cannot recommend them highly enough and when you call and Sharon, the owner's wife answers, her lovely friendly voice assure you you are in the right hands!!!!!
Customer in Greater Manchester Posted on 18/01/2022 , work completed 18/01/2022
Very high standard of workmanship, great engineers, clean and tidy
Customer Service
Quality
Value
I've been putting off looking at a new boiler for many years, my old Worcester 24SI II was on its last legs. Found HEH through Worcester recommended installers. Turned up to quote on time, quoted quickly, price was good. Turned up to install on time, fitted a new Greenstar 4000 in a day, and replaced two radiators and did a stealthy condensate pipe route leaving only minimal pipe exposed to the outdoors. Guys were great, clean and tidy, and they went the extra mile on super neat routing of the new copper pipes. They were also very fast to respond to my initial queries and post-install queries. Ten out of ten. Great follow-up calls from the office too. Very impressed would highly recommend to anyone. Thanks again.
Customer in Greater Manchester Posted on 17/01/2022 , work completed 13/01/2022
Gas fire service
Customer Service
Quality
Value
I was having trouble with my gas fire and contacted High Efficiency Heating. They came and found the problem and thoroughly serviced it and left me with a working fire. The engineer was very helpful and explained everything to me and I am completely satisfied.
Customer in Greater Manchester Posted on 12/01/2022 , work completed 11/01/2022
Completely Flawless Service
Customer Service
Quality
Value
First snow of 2022 and our boiler packs up, but not before flooding the cupboard where it resides. We have HomeCare with British Gas, but that proved to be completely useless with no appointment for over 72 hours. We rang HEH out of desperation and with low expectations, but the whole experience was a complete breath of fresh air. The staff manning the phones were delightful, empathetic and professional. They explained they had no availability today (hardly a surprise), but they would put us on a waitlist in case they had a cancellation later in the day. We were pleasantly surprised (actually “astonished” would be a better description) when the phone rang and were told that they could get to us around 5pm. True to their word, the engineer arrived and had us up and running again in less than 30 mins. I cannot praise HEH enough and we’re extremely grateful that they sorted us out in such a timely manner. This is how to run a business. Thank you HEH.
Customer in Greater Manchester Posted on 07/01/2022 , work completed 07/01/2022
Great Boiler fitting by 2 Great lads
Customer Service
Quality
Value
Today I had my new Bosch boiler fitted by HEH UK LTD. It was a big job taking a old boiler from a back bedroom to a new boiler being fitted downstairs. The work meant a lot of floorboards had to come up and lots of piping re-routed but none of this seemed to bother Dave or Liam the two Gas engineers. It was a 2 day job, after day one we had no heating but we knew this was going to happen but they gave us heaters to use overnight the next day they arrived on time again, after a quick chat they got hard at it. They both worked great as a team and by 3 pm everything was completed. I was amazed at how everything looked normal again, floorboards all laid correctly and they even hovered up after themselves. I couldn’t fault their workmanship and will be passing on the company name to anyone who asks me do I know any plumbers. Outstanding work and my wife and I would like to say a big thank you.
Customer in Greater Manchester Posted on 07/01/2022 , work completed 07/01/2022
New boiler
Customer Service
Quality
Value
We had a problem with our old boiler two weeks before Christmas, not an ideal time. HEH, who we've used for over twenty years came out to assess the boiler which was beyond economical repair. We managed to get the boiler replaced at a good price by efficient, friendly engineers who not only cleaned everything up after their selves but also took the time to explain the operations of the new boiler, and all before Christmas.
Customer in Greater Manchester Posted on 03/01/2022 , work completed 21/12/2021
Very helpful company all staff exceptional.
Customer Service
Quality
Value
When we moved in four years ago H.E.H helped to rectify our heating system we inherited. It soon became obvious a new boiler would be required to be more efficient. We approached H.E.H for advice and a subsequent quote. The job was completed early September with minimal disruption by Dylan and Dylan who were excellent. However, during November we were losing pressure and had to repressurise every 3/4 days. After phoning H.E.H. they soon realised we had a leak. Once again The two Dylan’s located the leak on old existing pipework and repaired accordingly. We now have an efficient system working perfectly. We cannot praise this company enough and would recommend them to anyone without hesitation
John in Greater Manchester Posted on 25/12/2021 , work completed 03/09/2021
New Boiler
Customer Service
Quality
Value
Excellent customer service throughout from the breakdown of our old boiler to the installation of a replacement. They dropped off a couple of heaters to see us through until replacement boiler was fitted which were most welcome and valuable during a very cold spell. New boiler fitted in one day, carried out by two engineers who treated ourselves and our property with respect and kept everything clean and tidy before leaving. They worked very hard and did a great job.
Which? Trusted Traders Consumer Posted on 16/12/2021 , work completed 04/12/2021
Boiler service & radiator
Customer Service
Quality
Value
We've been using this company for 30 years & have always found them to be very responsive in an emergency, Plus they always turn up on time for planned works & boiler services. 13 years ago a new radiator they'd installed for us failed because it's an old house & the pipes were corroded. They identified the problem straight away. They dug up the concrete flooring, re-laid the pipes & floor, and supplied us with a much better quality radiator than we had before!
Lucy in Greater Manchester Posted on 14/12/2021 , work completed 14/12/2021