Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

846 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
846 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Always reliable and skilled
Customer Service
Quality
Value
Andy's crew were back, after 17 years, to replace their previously installed Worcester Bosch boiler with a newer model. I first met Andy in 2006 for the installation and have had the boiler servicing done by HEH since then. Always polite and efficient, with a very detailed estimate and ease of contact for any amendments or clarifications. HEH have been my first port of call for replacement radiators, radiator thermostats and other heating related jobs. The team are always friendly and happy to discuss and explain the work that they are about to do. All of the unwanted materials, appliances and packaging are taken away at the end of the job, without fuss, before cleaning up. When I book in a visit I know that they will attend. Text messages keep me informed. Louise in the office is most helpful too, promptly dealing with any queries. I can certainly recommend this company, and did so in the previous manifestation of Which? Local.
Customer in Greater Manchester Posted on 24/09/2023 , work completed 18/09/2023
The trader replied (on 03/10/2023)
Thank you for your review, and thank you for continuing to being a valued customer. Louise and all the office staff appreciate your kind words. Thank you
So pleased we used High Efficiency Heating.
Customer Service
Quality
Value
A neighbour recommended High Efficiency to us and we are so glad they did. We had our entire heating system replaced, boiler, all new piping and some radiators. Even though it was a tricky job in an old house involving lifting floorboards and two tiled bathroom floors, everything was restored back to it's original state and they left the house spotless. Nothing was too much trouble for Dave and the team who were courteous, efficient and kept us informed on the progress through the week. I wouldn't hesitate to recommend this company to anyone.
Customer in Greater Manchester Posted on 18/09/2023 , work completed 15/09/2023
The trader replied (on 03/10/2023)
Thank you for this amazing review your kind words will be passed to Dave and the team
Another great job
Customer Service
Quality
Value
Brilliant job friendly people.My daughter has used this company for over 20 years and never been let down.My grand daughter also had a full central heating system and was very pleased too.They leave the job clean and tidy and also timely.
Customer in Greater Manchester Posted on 03/09/2023 , work completed 02/09/2023
The trader replied (on 03/10/2023)
Thank you for your review, And thank you for being great customers
Leaking boiler
Customer Service
Quality
Value
Responded to the phone call. The engineer arrived within a couple of hours. Polite professional Helpful - answered my questions and solved the problem.
Customer in Greater Manchester Posted on 02/09/2023 , work completed 28/08/2023
The trader replied (on 03/10/2023)
Thank you for your kind review
Excellent
Customer Service
Quality
Value
Really good firm, Andy and the guys never let me down. Experts in the field and always great price
Customer in Greater Manchester Posted on 29/08/2023 , work completed 29/08/2023
The trader replied (on 03/10/2023)
Thank you for your positive review
Boiler Installation
Customer Service
Quality
Value
The fitters were on time, polite, very professional and they cleaned up after themselves. We're very happy with the work they did, and would recommend the company. 1st rate.
Customer in Derbyshire Posted on 23/08/2023 , work completed 23/08/2023
The trader replied (on 03/10/2023)
Thank you for recommending our company we love to hear your happy with our services.
Service
Customer Service
Quality
Value
First time I have used High Efficiency. Not long moved into our house. The young man who called did a full service check on all gas appliances was helpful and informative. Will be taking out a payment plan for future checks. Would highly recommend this company.
Gillian in Greater Manchester Posted on 23/08/2023 , work completed 23/08/2023
The trader replied (on 03/10/2023)
Thank you for your lovely review
Annual boiler service
Customer Service
Quality
Value
We had a new Bosch boiler and new radiators throughout a number of years ago. HEH have serviced the boiler each year since and completed our log book for any warranty issues. These services are carried out at our convenience by a fully trained engineer. Everything is explained, the work is completed in a clean and professional manner and left spotless on completion. We used to be with British Gas. Not anymore.
Customer in Greater Manchester Posted on 03/08/2023 , work completed 25/07/2023
The trader replied (on 09/08/2023)
Good Morning, Many thanks for your kind review, Our aim is to keep our customers happy and maintain your heating system. Thank you for being a great customer.
Great work
Customer Service
Quality
Value
Very professional throughout the whole process from booking to completion. I would definitely recommend them.
Customer in Greater Manchester Posted on 01/08/2023 , work completed 01/08/2023
The trader replied (on 03/08/2023)
Thank you for your review our office team & engineers are always here to help.
I used this company to install a new boiler. It’s one of the most professional and efficient companies that I have ever had dealings with.
The company High Efficiency Heating is a family-run company. The family who owns it and the staff who works there are knowledgeable, very professional and highly efficient and experienced. I had a new boiler installed by this company. They arrived to do the job on time, they were polite and considerate. Cleaned up when finished working. Highly recommend them.
Customer in Greater Manchester Posted on 27/07/2023 (Reviewer did not use service)
The trader replied (on 31/07/2023)
Good Afternoon. Thank you for your great review. We hope that you are enjoying all of the benefits of your new boiler. We are so pleased that you were happy with the level of customer care that you received from our engineers while carrying out works in your home. We are always here to help. Thank you.