Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

846 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
846 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler Installation
Customer Service
Quality
Value
We received a text to say that the HEH team were on their way, and they turned up on time. They were a pleasure to have in our home, explained everything to us, and left no mess.
Customer in Greater Manchester Posted on 19/07/2023 , work completed 19/07/2023
The trader replied (on 31/07/2023)
Thank you for your review, We kind most of our customers really benefit from our text service once the job is collected. Thank you again
Boiler service
Customer Service
Quality
Value
Boiler annual service booked in several weeks ago, was offered am or pm appointment, elected afternoon received a text at lunch time stating engineers were on their way they arrived promptly afterwards, polite and Curtios when they arrived. Boiler serviced engineer explained what had been done as part of service. Took no time at all very happy with service from having boiler installed to yearly service can’t fault them 😀
Customer in Greater Manchester Posted on 19/07/2023 , work completed 19/07/2023
The trader replied (on 31/07/2023)
Good morning, Thank you for your kind words, All of our team are friendly and are always on hand to assist our customers. Thanks again
Service
Had boiler serviced for the 9th time. Excellent company and the lads that have come every year are always polite. They do an excellent job. Well done HEH.
Customer in Greater Manchester Posted on 17/07/2023 (Reviewer did not use service)
The trader replied (on 31/07/2023)
Thank you for your review message.
great service
Customer Service
Quality
Value
HEH arrived when they said the would arrive, texting a message to say they were on their way. A very polite, easy to speak to engineer carried out the service in a very professional and efficient way. I have used HEH on a number of occasions and have always found them to be very professional, efficient and approachable. I can and will recommend HEH to any person requiring Heating engineers to attend their central heating system.
Customer in Greater Manchester Posted on 03/07/2023 , work completed 03/07/2023
Excellent work
Customer Service
Quality
Value
Every experience we have had with High Efficiency Heating has been exceptional. They always arrive as planned, their staff are polite, efficient and knowledgeable. I would highly recommend using them.
Catherine in Greater Manchester Posted on 23/06/2023 , work completed 23/06/2023
The trader replied (on 27/06/2023)
Hello, Thank you for your great review. We will always try our best to stick to the time slots allocated to our customers. All of our team are on hand to offer assistance from the engineers to the office staff we always happy to help. Thank you for having HEH carry out works in your home. Warmest Regards From all the Team at HEH
Highly Recommended
Customer Service
Quality
Value
Cannot recommend HEH highly enough. Right from having the boiler fitted, to having it serviced, to them sorting an issue I had today .... they've been brilliant. The staff in the office and the engineers are all super nice and nothing is too much trouble. Thank you again, keep up the good work. 👍
Customer in Greater Manchester Posted on 07/06/2023 , work completed 07/06/2023
The trader replied (on 09/06/2023)
Good Afternoon Thank you for your great review, All of our team are on hand to help and assist our customers no matter how little or large the job may be. We are so pleased that you were happy with the service that we provided and we thank you for considering us for a recommendation. Warmest Regards From all the team at HEH
Service
Customer Service
Quality
Value
Arrived 0n time, smart and very pleasant. Did the service and explained everything. I have used H.E.H for a long time and have always been very satisfied with their service, excellent.
Customer in Greater Manchester Posted on 07/06/2023 , work completed 07/06/2023
The trader replied (on 09/06/2023)
Hello Thank you for your kind review. We are so pleased that you have been happy with our services over the years. It means a lot to us that you continue to have us look after your heating system. Warmest Regards From all the Team at HEH
Excellent work
Customer Service
Quality
Value
As usual arrived as per allotted time , fast efficient work cleaned after work finished , have been using HEH for the last 12 years no problems always friendly answer any questions you might have
Customer in Greater Manchester Posted on 06/06/2023 , work completed 06/06/2023
The trader replied (on 09/06/2023)
Hello Thank you for your great review and thank you for being a valued customer of ours for the past TWELVE years. It really does mean a lot. All of our team are friendly and are always on hand to assist our customers. Thanks again :) Warmest Regards From all the Team at HEH
An excellent professional company
Customer Service
Quality
Value
HEH are an excellent professional company which I have used for years. They always come at the agreed time and are clean and friendly. I wouldn’t go anywhere else. Thank you
Customer in Greater Manchester Posted on 06/06/2023 , work completed 24/05/2023
The trader replied (on 09/06/2023)
Hello Thankyou for your lovely review. It means a lot to us that you have been a customer of ours for a long time. HEH will always try and stick to the allocated time slots. We are so pleased that you are happy with the level of customer care that you have received. Warmest Regards From all the Team at HEH
New radiator
Customer Service
Quality
Value
Men arrived at the agreed time were very efficient and clean with their work, did all the job agreed and finished in the time specified. I have used this company several times and been fully satisfied with all their work. Everyone was very pleasant and helpful from office staff to workmen. Price has always been as quoted (no hidden extras).
Customer in Greater Manchester Posted on 03/06/2023 , work completed 02/06/2023
The trader replied (on 09/06/2023)
Good Morning Thankyou for your lovely review. We are so pleased that you were happy with the works that we have carried out in your home. It means a lot to us that you have continued with your custom with us. . All of our team are on had to help and advise and we will always try to be as punctual as possible. Warmest Regards From all the team at HEH