Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

846 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
846 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Annual boiler service
Customer Service
Quality
Value
HEH these guys are the absolute experts and it reassuring to know when you pay for a service you are getting the best for your money. Always puntual and professional.
Customer in Greater Manchester Posted on 02/06/2023 , work completed 02/06/2023
The trader replied (on 09/06/2023)
Hello Thank you for your great review and thank you for having us carry out works in your home. We are so pleased that you are happy with the level of customer care that you received :) Warmest Regards From all the team at HEH
Boiler Service
Customer Service
Quality
Value
Fantastic Service. So pleasant and we will continue to get our boiler serviced by High Efficiency Heating UK Ltd.
Customer in Greater Manchester Posted on 25/05/2023 , work completed 24/05/2023
The trader replied (on 09/06/2023)
Hello Thank you for having us carry out works in your home. We are so pleased that you were happy with the service that you received and we look forward to having you on board as one of our valued customers. Warmest Regards From all the team at HEH
High standard of work
Customer Service
Quality
Value
Had annual boiler and gas fire serviced. Excellent service and customer care as always. Also great to see familiar faces of staff who have worked there for years. I always recommend HEH to family and friends. The service provided is brilliant. Many Thanks HEH from a satisfied customer. ✔️😀
Sue in Greater Manchester Posted on 25/05/2023 , work completed 25/05/2023
The trader replied (on 09/06/2023)
Hello Thank you for your great review and thank you for having us carry out works in your home over the years. It really means a lot, especially when you get to see the ones who have been carrying out boiler maintenance for you for a long time :) Warmest Regards All the Team at HEH
Efficiency as usual
Customer Service
Quality
Value
Rang HEH mid afternoon after finding a leak from the boiler in the loft running into the bedroom below, carpet soaking water coming through the light fitting, we told what we thought was the problem, an engineer could come out 1st thing the following morning incurring a call out charge of which was very reasonable. The engineer had the spare part with him a really nice guy and the job was completed within half hr. We use this company every year for the annual service and satisfaction is above and beyond. Would certainly recommend to anyone.
Customer in Greater Manchester Posted on 24/05/2023 , work completed 24/05/2023
The trader replied (on 09/06/2023)
Good Morning Thank you for taking the time to leave us a lovely review. Our repair engineers will always try and attend every job with parts that may need replacing so they can get you up and running again as quickly as possible. Thank you for having us take care of your boiler maintenance. It means a lot. Warmest Regards From all the team at HEH
Usual efficient service
Customer Service
Quality
Value
High Efficiency Heating made a visit to replace a valve in our gas CH boiler. Dave and Josh were extremely efficient and completed the work within an hour. They also gave us advice on an issue with our boiler. I can recommend them without hesitation.
Customer in Greater Manchester Posted on 17/05/2023 , work completed 17/05/2023
Boiler leak & Service
Customer Service
Quality
Value
Excellent servive from start to finish, Engineer Punctual, professional & curtious in every way! Explaning the issue found regarding the leak in a professional manner repairing & servicing my Highly boiler to a high standard!! Highly reccomendable to anyone with Boiler / Heating issues
Customer in Greater Manchester Posted on 10/05/2023 , work completed 10/05/2023
The trader replied (on 17/05/2023)
Hello Thank you for your great review and thank you for considering us for a recommendation. We are so pleased that you were happy with the customer care and professionalism of our engineer. Warmest Regards From all the team at HEH
Had a radiator removed and a new supplied and fitted.
Customer Service
Quality
Value
Had a radiator removed and a new one fitted. Have used HEH numerous times and they have always been professional, reliable, courteous and respectful. They give you a proposed time and always text before arrival. The work carried out is always too and excellent standard, prompt and extremely clean. Very pleasant staff from admin to the plumbers. Cannot recommend highly enough.
Tracey in Greater Manchester Posted on 04/05/2023 , work completed 04/05/2023
The trader replied (on 10/05/2023)
Good Morning Thank you for your very kind review and thank you for using our company for your central heating requirements. It really does mean a lot. We are so pleased that you have been happy with the services and customer care that you have received from our engineers to admin staff and our communication services such as receiving a text message. We like to keep our customers up to date with their job details and time slots as much as possible. We hope that you are enjoying the benefits of your new radiator. Warmest Regards From all the Team at HEH
Great work clean and tidy and informative
Customer Service
Quality
Value
The engineer came to service our boiler and was very clean and tidy and informed us why the boiler was losing pressure, very helpful and informative
Customer in Derbyshire Posted on 04/05/2023 , work completed 04/05/2023
The trader replied (on 10/05/2023)
Good Morning Thank you for your kind review. It is important to us that our customers understand the running of their boilers and how to get the best out of them. We are so pleased that you were happy with our services and the customer care from our engineer. Warmest Regards From all the Team at HEH
New Boiler Fitted
Customer Service
Quality
Value
I've had High Efficiency Heating servicing my old boiler for some years now. I'm so pleased I stuck with them when I needed a new boiler and I wasn't persuaded by others to go elsewhere. The fitting team they sent were excellent. Highly professional as well as neat and tidy. Mine was not an easy fit but they coped admirably despite having to negotiate behind three kitchen cupboards. I would recommend High Efficiency Heating for all gas appliances work.
Customer in Derbyshire Posted on 30/04/2023 , work completed 13/04/2023
The trader replied (on 04/05/2023)
Good Afternoon Than you for your great review and thank you for being a valued customer of ours over the years. We are so pleased that you decided to chose us to complete your new boiler installation and that you were happy with the service provided by our engineers. No job is to big or small for our Team. They will always find a way. If you need any assistance with your new boiler or controls please do not hesitate to contact us Warmest Regards From all the Team at HEH
Excellent customer service
Customer Service
Quality
Value
HEH are first class in every aspect. Their customer service is brilliant. They are informative and so very helpful. The team who fitted my new boiler today were very professional and friendly and also very respectful and worked cleanly. Thank you again.
Customer in Greater Manchester Posted on 26/04/2023 , work completed 26/04/2023
The trader replied (on 04/05/2023)
Good Afternoon Thank you for your great review. We hope that you are enjoying all of the benefits of your new boiler. We are so pleased that you were happy with the level of customer care that you received from our engineers while carrying out works in your home. If you require any assistance with your new boiler or controls please do not hesitate to contact us Warmest Regards From all the Team at HEH