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Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

800 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating

  • Plumbers

    • Unvented cylinder installation and maintenance

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps

  • Gas installers

    • Gas Fires

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
800 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Good service
Customer Service
Quality
Value
Arrived same day as breakdown call out. Very pleasant engineers who were polite and friendly and got on with work immediately. Problem was initially puzzling but they sought telephone backup and system was running again within about 30 minutes of their arrival. Great service in difficult circumstances due to inclement weather conditions.
Customer in Greater Manchester Posted on 17/12/2022 , work completed 16/12/2022
Recommended
The trader replied (on 13/01/2023)
Hello Thank you for your great review. HEH will always try to attend emergency appointments as quickly as possible. All of our engineers are polite and helpful and will often communicate with each other for advice. We are pleased that they managed to get your system up and running again, especially during the cold spell. Warm Regards From all the Team at HEH
Excellent service
Customer Service
Quality
Value
Great company, have used them fir years. Just had a replacement boiler, the service was great from our initial phone call through to the installation, the fitters were very professional and courteous. Would highly recommend.
Customer in Derbyshire Posted on 14/12/2022 , work completed 13/12/2022
Recommended
The trader replied (on 13/01/2023)
Hello Thank you for your great review and thank you for your continued custom over the years. It means a lot. We hope that you are enjoying all of the benefits of your new energy efficient boiler. We hope to see you in the future for your annual boiler service. If you require any assistance before the please do not hesitate to contact us Warmest Regards From all the Team at HEH
Great service
Customer Service
Quality
Value
Good communication via phone & email. Office staff empathetic & knowledgeable. Surveyor listened & took time to make sure we understood the available options. Installed our new boiler on a Saturday. Installation crew pleasant and efficient despite working outside whilst snow falling. Not having a working boiler was an issue, HEH made resolving that as easy on us as it could be. Pleasure dealing with them
Customer in Greater Manchester Posted on 12/12/2022 , work completed 10/12/2022
Recommended
The trader replied (on 12/01/2023)
Hello Thank you for your lovely review. We are so pleased you were happy with the service you received from the initial enquiry to the installation. Our team from the office to the engineers will always ensure our customers are kept up to date with the works we will be carrying out and what it involves. We hope that you are enjoying all of the benefits of your new boiler. Warm Regards All the Team at HEH
Boiler service
Customer Service
Quality
Value
Annual boiler service as arranged. We were sent a text message to confirm the engineer was on his way to carry out the service. He arrived as expected, carried out the service efficiently and was very pleasant and informative about the work carried out.
Customer in Greater Manchester Posted on 08/12/2022 , work completed 08/12/2022
Recommended
The trader replied (on 12/01/2023)
Hello Thank you for your great 5 star review. It means a lot. We are so pleased that you were happy with the service that you received. Thank you for having us carry out work in your home. Warm Regards All the Team at HEH
Promt efficient service
Customer Service
Quality
Value
This company installed a new boiler 4 years and the installation and subsequent servicing has been first rate. Highly recommended
Customer in Greater Manchester Posted on 07/12/2022 , work completed 07/12/2022
Recommended
The trader replied (on 12/01/2023)
Good Afternoon Thank you for leaving us a 5 star review, It means a lot that your happy with the service that your have received from us while installing and maintaining you boiler Warm Regards From all the Team at HEH
Great work
Customer Service
Quality
Value
Had a new boiler fitted. 2 engineers arrived on time. Friendly, well mannered. Very efficient. Found a leak in original pipe which they resolved with no problem. Checked all pipes, radiators & gas fire. Installed 2 carbon monoxide detectors where I wanted them. Cleaned up very thoroughly leaving no mess at all. Overall they were super efficient. They even considered my nervy dog, making sure she was ok with them.
Customer in Greater Manchester Posted on 06/12/2022 , work completed 03/12/2022
Recommended
Prompt service
Customer Service
Quality
Value
Once again the instructions provided by Worcester were not very clear. Thank you to Richard for a masterclass on how to set the thermostat controls.
Customer in Greater Manchester Posted on 02/12/2022 , work completed 25/11/2022
Recommended
Boiler Service
Customer Service
Quality
Value
Arrived within time slot agreed. Have done annual service on my boiler since installing it in 2017. A very thorough job by Mr Taylor, who was very polite and answered all questions to my satisfaction. Have complete confidence in this company.
Customer in Greater Manchester Posted on 30/11/2022 , work completed 30/11/2022
Recommended
Yearly service
Customer Service
Quality
Value
Yearly service was due, from office staff to engineers everyone as always friendly and efficient - aptly named High Efficiency Heating - they are just that. Thank you and see you next year.
Customer in Greater Manchester Posted on 25/11/2022 , work completed 25/11/2022
Recommended
Annual Service
Customer Service
Quality
Value
We've been with HEH for a number of years and have recommended them to several friends. Their annual contract is very reasonable and includes 24/7 breakdown and annual service. Their engineers are always polite and reliable. Would wholeheartedly recommend.
Customer in Greater Manchester Posted on 25/11/2022 , work completed 25/11/2022
Recommended
The trader replied (on 11/01/2023)
Hello Thank you for your great review. It means a lot that you are one of our priority customers, enjoying all of the benefits of our Home Care Heat Plan. It means a lot that you would consider us for a recommendation. We look forward to seeing you soon for your annual boiler service Warmest Regards From all the Team at HEH
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Standard network rate.