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High Efficiency Heating UK Ltd

5.0

846 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
846 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Annual fire and boiler service
Customer Service
Quality
Value
The service I have received from HEH has always been professional and efficient. I am treated with kindness and courtesy from initial telephone call to the completion of the service. Today Dave came to complete the annual service and he was efficient, polite, courteous and professional. He explained what he was doing. He was very tidy and considerate. Thank you HEH.
Customer in Greater Manchester Posted on 13/03/2023 , work completed 13/03/2023
The trader replied (on 17/03/2023)
Hello Thank you for your great review. We are so pleased that you were happy with the customer care you received from the initial enquiry Dave's level of professionalism while carrying out work in your home. Warmest Regards From all the Team at HEH
The trader replied (on 17/03/2023)
Hello Thank you for your great review. We are so pleased that you were happy with the customer care you received from the initial enquiry Dave's level of professionalism while carrying out work in your home. Warmest Regards From all the Team at HEH
Boiler under manufacturers warranty
Customer Service
Quality
Value
Quick trouble free service after a phone call to pre analyse the problem followed by an engineer visit to correct the fault all under warranty! Fantastic service always.
Customer in Greater Manchester Posted on 13/03/2023 , work completed 13/03/2023
The trader replied (on 17/03/2023)
Good Afternoon Than you for your great review. We are so pleased that your heating is back up and running smoothly and efficiently again and that you were pleased with he level of service you received from the initial phone call to the job being carried out. Warmest Regards From all the team at HEH
Honeywell Evohome Setup
Customer Service
Quality
Value
Great service. Richard arrived on time and reconfigured the whole system. He was very knowledgeable and gave me some great energy saving advice. I would definitely use High Efficiency Heating UK Ltd again and have no hesitation in recommending their service.
Customer in Greater Manchester Posted on 10/03/2023 , work completed 10/03/2023
The trader replied (on 17/03/2023)
Good Afternoon Thank you for the great review. We are so pleased that you were happy with the service and advice that your received from our technical engineer Richard. We hip that you are enjoying the benefits of your new Evo home and we would like to tank you for considering us for a recommendation. Warmest Regards From all the Team at HEH
Great service
Customer Service
Quality
Value
Just had my boiler serviced and service was great , the engineer arrived on the agreed time and I received a text to say he was on his way. The boiler works like a dream.
Louise in Greater Manchester Posted on 10/03/2023 , work completed 10/03/2023
The trader replied (on 17/03/2023)
Hi Louise We are happy to hear that your boiler is working like a dream after your recent boiler service. Thank you for leaving us a lovely review. Kind Regards From all the Team at HEH
Annual service
Customer Service
Quality
Value
A lovely and very polite young man arrived on time and got straight to the job in hand. He was very happy to answer all my questions and offered sound advice on how to get the most efficient and economic use from my heating/hot water system, given the rising energy prices. I would recommend HEH without reservation.
Customer in West Yorkshire Posted on 01/03/2023 , work completed 01/03/2023
The trader replied (on 17/03/2023)
Hello Thank you for your kind review, We are so pleased you were happy with the customer care that you received. All of our engineers are knowledgeable and will never hesitate to answer any questions or queries regarding your heating systems. Thank you for considering us for a recommendation. We hope that you are enjoying the benefits of your energy efficient heating appliances. Warmest Regards From all the team at HEH
The trader replied (on 17/03/2023)
Hello Thank you for your kind review, We are so pleased you were happy with the customer care that you received. All of our engineers are knowledgeable and will never hesitate to answer any questions or queries regarding your heating systems. Thank you for considering us for a recommendation. We hope that you are enjoying the benefits of your energy efficient heating appliances. Warmest Regards From all the team at HEH
A company that always goes that extra mile
Customer Service
Quality
Value
We have used High Efficiency Heating for quite a few years and they have never let us down. They are in fact, highly efficient. We had a problem with the boiler a few years ago on Boxing Day on the weather was atrocious, but we have been waiting for a part which they got in. The engineer came to fit it so that we wouldn’t be cold with the weather being so bad. Yesterday, our old boiler finally give up and we have no alternative but to replace it but instead of having to wait with the weather again being cold High Efficiency Heating came to our rescue yet again, and today we got a new boiler and your engineer was most polite and considerate. Your staff and engineers are always, helpful, friendly, and most accommodating. It’s a pleasure to do business with you. Thank you for the consideration and kindness you have shown to us over the years.
Customer in Greater Manchester Posted on 24/02/2023 , work completed 24/02/2023
The trader replied (on 17/03/2023)
Good Afternoon Thank you so much for your very kind review, We are so pleased that we could be of assistance to you in such a short space of time. We hope that you are enjoying all of the benefits of your new boiler. It is an absolute pleasure to have you as one of our valued customers. We look forward to seeing you again in the future for your annual boiler maintenance. Warmest Regards From all the Team at HEH
Great service really helpful
Customer Service
Quality
Value
Visited to check out my boiler same day I reported the fault, got a text beforehand to let me know the engineer was on his way, he was very polite & helpful as he answered my questions. Great customer service.
Customer in Greater Manchester Posted on 24/02/2023 , work completed 22/02/2023
The trader replied (on 17/03/2023)
Good Afternoon We are so pleased that you were happy with he customer care that you received and that we managed to get your boiler up and running smoothly again for you. We really appreciate your very kind review. Warmest Regards From all the Team at HEH
Heating service
Customer Service
Quality
Value
This is the first time this company have serviced our gas central heating and has we had been experiencing some problems was relieved to see the young man who quickly fixed the problem and he also checked our leaky radiator and explained why we had the problem in very polite reference to said problem we will be having them service our boiler every year now .waiting for the bill to arrive now and will be paying them the same quote they give us happily
Customer in Greater Manchester Posted on 23/02/2023 , work completed 23/02/2023
The trader replied (on 17/03/2023)
Hello Thank you for your very kind review and thank you for choosing our company to carry out your annual boiler service. We are so pleased you were happy with the customer care you received Kindest Regards From all the team at HEH
Boiler Service
Customer Service
Quality
Value
Excellent service as always. Very polite young man, arrived on time, I would highly recommend High Efficiency Heating
Customer in Greater Manchester Posted on 17/02/2023 , work completed 17/02/2023
The trader replied (on 17/03/2023)
Good Morning Thank you for your very kind review. We are so pleased that you were happy with the service that you received. Warm Regards From all the team at HEH
Call out to leaking boiler
Customer Service
Quality
Value
Quick response (I'm on the service plan) arrived earlier than arranged but notified in advance. Quick diagnosis and remedied the leaking part. Quick, efficient and professional. I would highly recommend HEH.
Customer in Greater Manchester Posted on 15/02/2023 , work completed 15/02/2023
The trader replied (on 07/03/2023)
Hello Thank you for taking the time to leave us a lovely review. Being on our Heat Plan Contract comes with many benefits including emergency call out within the first 24 hours. We are just happy that we could be of assistance and that your boiler is back up and running smoothly again. Warmest Regards From all the Team at HEH