Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

846 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
846 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
A1 service
Customer Service
Quality
Value
Called HEH to repair radiator valve. Within twenty four hours of call to them an engineer called and repaired the fault with a new valve. We have always had excellent service from HEH over the past twenty years and have recommended them to several friends.
Andrew in Greater Manchester Posted on 23/12/2022 , work completed 23/12/2022
The trader replied (on 09/02/2023)
Hello Thank you for your kind review and for the recommendations to your friends. HEH will always prioritise emergencies, usually within the first 24 hours. We are so pleased that your radiator is now running smoothly again. Warmest Regards From all the Team at HEH
To do list when on winter holiday
Customer Service
Quality
Value
Arrived back from holiday on 15/12/22 to house at 5 deg, heating off and all pipes frozen. Thought there must be fault with Honeywell but thanks to advice got heating on , next day and defrosted pipes. Engineer came on 22/12 and advised on use of Honeywell so that it would work more effectively. Great service. Thanks
Customer in Greater Manchester Posted on 22/12/2022 , work completed 22/12/2022
The trader replied (on 03/02/2023)
Good Afternoon Thank you for your kind review. We are happy that we could assist you with advice during the cold spell and the use of your Honeywell. We hope that your heating is continuing to run smoothly again. Warmest Regards From all the Team at HEH
Great Service as usual
Customer Service
Quality
Value
We have used HEH for over 20years. Just had our annual service done a couple of weeks ago, we were adviced we need a warranty part fitted and engineer has been and completed work today. As always HEH engineer was polite and completed the installation efficiently and left no mess. Can't recommend HEH high enough. Brilliant service.
Customer in Greater Manchester Posted on 22/12/2022 , work completed 22/12/2022
The trader replied (on 24/01/2023)
Hello Firstly, we would like to thank you for your valued custom over the past 20 years. We really appreciate your lovely review. We hope that your boiler is running smoothly again after your warranty repair Warmest Regards From all the Team at HEH
Boiler installation
Customer Service
Quality
Value
Very professional, friendly, clean and tidy. Arrived on time. Covered everywhere to ensure no mess/damage. Removed all waste. No fuss. Took the time to ensure radiators were balanced and all working properly. Price was also competitive. Would definitely recommend them.
David in Greater Manchester Posted on 20/12/2022 , work completed 20/12/2022
The trader replied (on 24/01/2023)
Hello Thank you for you five star review. We are so pleased you were happy with the service that you received. Warmest Regards From all the Team at HEH
Always great service
Customer Service
Quality
Value
We have been with HEH for around ten years now. They are always fast and efficient. Their engineers and office staff are friendly and professional. I can't recommend them highly enough.
Customer in Greater Manchester Posted on 20/12/2022 , work completed 20/12/2022
The trader replied (on 13/01/2023)
Good Afternoon Thank you for your 5 star review and thank you for your valued custom over the past 10 years. We are so pleased you are happy with the level of customer care you receive from the office to the engineers. Warmest Regards From all the team at HEH
Excellent boiler installation
Customer Service
Quality
Value
Having previously used this company for smaller gas fire servicing jobs for my elderly mother, I have always been impressed by their promptness, professionalism and very reasonable costs, so it was only natural that I would go to them when I needed a new boiler installing for myself. They provided a very prompt survey of what was required to replace an old floor standing boiler with a compact Worcester Bosch combi-boiler. The costs quoted were very reasonable when factoring in several new radiators. Throughout they provided a highly professional service and even accommodated a late change requested on my part as to the positioning of the actual boiler. The installation team were friendly and worked cleanly and with apparent pride in their work. All in High Efficiency Heating (UK) Ltd provided five star service and one which I would have no hesitation on recommending. Top marks.
Martin in Greater Manchester Posted on 18/12/2022 , work completed 25/11/2022
The trader replied (on 13/01/2023)
Hello Martin Thank you for your very kind review. We hope that you are enjoying all of the benefits of your new Worcester Bosch 4000 boiler. We are so pleased that you have been happy with the service you have received for your mum and yourself. HEH will accommodate all of our customers needs without fuss, even last minute changes. We hope to see you again in the future for your annual boiler service but should you need us in the meantime please do not hesitate to contact us Warmest Regards From all the Team at HEH
.HEH service fantastic
Customer Service
Quality
Value
We've been with HEH for over 20 years and can't speak highly enough of their excellent service and great workmanship. Would recommend to others. Already put several friends in touch with them.
Customer in Greater Manchester Posted on 17/12/2022 , work completed 16/12/2022
The trader replied (on 13/01/2023)
Good Afternoon WOW 20 years... Thank you so much for having us carry out works in your home for all those years. It really does mean a lot. HEH would also like to thank you for your recommendations. We hope that we can continue to provide our services to you for the next 20 years. Thank you again :) From all the Team at HEH
Good service
Customer Service
Quality
Value
Arrived same day as breakdown call out. Very pleasant engineers who were polite and friendly and got on with work immediately. Problem was initially puzzling but they sought telephone backup and system was running again within about 30 minutes of their arrival. Great service in difficult circumstances due to inclement weather conditions.
Customer in Greater Manchester Posted on 17/12/2022 , work completed 16/12/2022
The trader replied (on 13/01/2023)
Hello Thank you for your great review. HEH will always try to attend emergency appointments as quickly as possible. All of our engineers are polite and helpful and will often communicate with each other for advice. We are pleased that they managed to get your system up and running again, especially during the cold spell. Warm Regards From all the Team at HEH
Excellent service
Customer Service
Quality
Value
Great company, have used them fir years. Just had a replacement boiler, the service was great from our initial phone call through to the installation, the fitters were very professional and courteous. Would highly recommend.
Customer in Derbyshire Posted on 14/12/2022 , work completed 13/12/2022
The trader replied (on 13/01/2023)
Hello Thank you for your great review and thank you for your continued custom over the years. It means a lot. We hope that you are enjoying all of the benefits of your new energy efficient boiler. We hope to see you in the future for your annual boiler service. If you require any assistance before the please do not hesitate to contact us Warmest Regards From all the Team at HEH
Great service
Customer Service
Quality
Value
Good communication via phone & email. Office staff empathetic & knowledgeable. Surveyor listened & took time to make sure we understood the available options. Installed our new boiler on a Saturday. Installation crew pleasant and efficient despite working outside whilst snow falling. Not having a working boiler was an issue, HEH made resolving that as easy on us as it could be. Pleasure dealing with them
Customer in Greater Manchester Posted on 12/12/2022 , work completed 10/12/2022
The trader replied (on 12/01/2023)
Hello Thank you for your lovely review. We are so pleased you were happy with the service you received from the initial enquiry to the installation. Our team from the office to the engineers will always ensure our customers are kept up to date with the works we will be carrying out and what it involves. We hope that you are enjoying all of the benefits of your new boiler. Warm Regards All the Team at HEH