Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

846 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
846 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Quick tesponse
Customer Service
Quality
Value
I phoned HEH this morning to report a fault on the boiler. An engineer arrived within two hours an made a thorough check on the boiler. He replaced ignition parts and heat and hot water were quickly restored.
Customer in Greater Manchester Posted on 05/10/2022 , work completed 05/10/2022
The trader replied (on 07/10/2022)
Good Morning Thank you for your kind review. HEH will always prioritise emergency's. We are just pleased that our engineer managed to get your heating up and running smoothly again. Warm Regards All the team at HEH
Great service
Customer Service
Quality
Value
From the initial consultation to completion of the work HEHUK provided us with a great service. Very happy with the vertical radiator and plinth heater. Would definitely recommend without hesitation.
Customer in Greater Manchester Posted on 03/10/2022 , work completed 03/10/2022
The trader replied (on 05/10/2022)
Good Morning Thank you for your very kind review. We hope that you enjoy all of the benefits of your new radiator and plinth heater. Thank you for having us carry out works in your home. Warmest Regards From all the Team at HEH
The trader replied (on 05/10/2022)
Good Morning Thank you for your very kind review. We hope that you enjoy all of the benefits of your new radiator and plinth heater. Thank you for having us carry out works in your home. Warmest Regards From all the Team at HEH
New World Heat electric water heater to replace old Gledhill Pulsacoil unit
Customer Service
Quality
Value
Excellent service from quotation to installation. Knowledgeable people, very thorough, made sure floors were protected and cleaned up fully once work complete. Excellent run through on operation of the ‘boiler’ and willingly answered all my questions before, during and after installation
Customer in Greater Manchester Posted on 12/09/2022 , work completed 12/09/2022
The trader replied (on 21/09/2022)
Good Morning Thank you for your great review. We will always take care of our customers homes while carrying out any work as well as ensuring our customers fully understand the running of their new boilers/ gas appliances. We are so pleased you were happy with he service you received from our team. Warmest Regards All the Team at HEH
A very Efficient and quick boiler service carried out within the agreed time schedule
Customer Service
Quality
Value
The Boiler was serviced Quickly and efficiently The Engineer was professional confident polite and careful Highly recommended
Customer in Greater Manchester Posted on 06/09/2022 , work completed 22/09/2006
The trader replied (on 21/09/2022)
Hello Thank you for your lovely review. We are so pleased that you were happy with the efficient service that your received from our service engineer. Warm Regards From all the team at HEH
New combi boiler install
Customer Service
Quality
Value
From the initial visit & quote by Richard, dealing with the admin team regarding booking, financing & then rearranging the install at the last minute, to the team who carried out the installation, everyone at HEH was polite & courteous, helpful & most informative. The work was finished within the given timescale, the controls were fully explained & everything was left clean & tidy. The install team of George, Dylan & Jack were a credit to the company. HEH were recommended to me & I would not hesitate to do the same for anyone looking for an efficient professional service
Customer in Greater Manchester Posted on 05/09/2022 , work completed 26/08/2022
The trader replied (on 13/09/2022)
Good Morning Thank you for your very kind review. We are pleased that you found our staff informative and helpful from the initial enquiry to the installation. We thank you for allowing us to carry out work in your home and for considering us for a recommendation. If you need any assistance with your new boiler or controls please do not hesitate us. Warmest Regards All the Team at HEH
New boiler installation
Customer Service
Quality
Value
A scheduled three day job that was carried out professionally, efficiently, on time, and considering the extent of the work, with little mess. In all, the team comprised of Dave, George, Ethan and last but by no means least, Jack. Each and everyone of them a credit to a great company. I had been anxious from the get go as it was such an undertaking but after witnessing them in action, I had confidence in their skills. I was asked to check each part of their work before starting another to see if I was satisfied with the outcome. Nothing was too much trouble. I cannot praise them highly enough, thank you gents. I have been in contact with everyone involved from the outset, senior management Andy and Richard, office staff Leanne and Louise (who are all lovely) and been given relevant information, help and advice at all times. I would not hesitate in recommending this company. I cannot finish without thanking Dave in particular. After scrambling about under my floorboards, he uncovered a treasure that has been hiding for almost forty years - a small jewelry box of my late mum's containing my daughter's silver christening bracelet and other precious items that my mum had bought for her. I was elated and so was Alex my daughter. Thank you sir. High Efficiency Heating (UK) Ltd I tip my hat to you all.
Joan in Greater Manchester Posted on 05/09/2022 , work completed 01/09/2022
The trader replied (on 06/09/2022)
Hello Joan Thank you so much for taking the time to leave us such a great review. We are so pleased you were happy with the service you received from all of our team. From all of the engineers who carried out work in your home to our admin staff Leanne and Louise, it has been an absolute pleasure working for you and we all absolutely loved your story of the lost memory box. We hope that you are enjoying all of the benefits from your new boiler. If you require any assistance, especially during the colder months please do not hesitate to contact us. Warmest Regards From all the Team at HEH
Heating controls
Customer Service
Quality
Value
I asked Richard at HEH to assess a fault on my heating system and he identified a failed control valve. I also asked for help with installing a Nest smart thermostat. Richard was helpful throughout and accommodating with the timing of the work. In my case, I sourced the equipment and Richard fitted it. I'm very happy with the service.
Customer in Greater Manchester Posted on 23/08/2022 , work completed 23/08/2022
The trader replied (on 26/08/2022)
Good Morning Thank you for taking the time to leave us a lovely review. Richard is our very experienced technical engineer. We will always accommodate our customers requirements. Richard and the team are happy that you were pleased with the service that you received and that we managed to solve the problem and get your heating system back up and running. Warmest Regards Richard and the Team at HEH
Annual Boiler Service
Customer Service
Quality
Value
Another service completed without any issues. Every engineer that has visited my house has been very professional and courteous. I would definitely recommend HEH.
Customer in Greater Manchester Posted on 23/08/2022 , work completed 22/08/2022
The trader replied (on 26/08/2022)
Good Morning Thank you for your kind review and thank you for having us back annually for your boiler maintenance. We have a great team of engineers who love what they do. We are so pleased you were happy with he service that you received. Warmest Regards All the Team at HEH
Boiler service
Customer Service
Quality
Value
Engineer arrived to service our Combi boiler, work carried out quickly and everything left neat and tidy, great service, I would not hesitate to recommend High Efficiency Heating UK.
Customer in Greater Manchester Posted on 15/08/2022 , work completed 15/08/2022
The trader replied (on 18/08/2022)
Hello Thank you for your kind review. We are so pleased you were happy with the service that you received and we thank you for considering us for are recommendation. Warmest Regards From All the Team at HEH
fitting of Worcester Bosch Boiler
Customer Service
Quality
Value
We selected this company from 3 quotations. The difference in price was minimal but the company was recommended by family members. The quotation, given personally, was the most comprehensive, detailing fully the parts needed and the time it would take to complete the work. The workmen arrived on time. They were pleasant, polite and reassuring when we asked any questions. The boiler was in the garage and on completion, the two men cleaned up the area! The workmen clarified the boiler's workings, explained how the control panel worked-to both my husband and myself -and left us with the product pack. Obviously we were in contact with their office re payment etc. Their office staff were equally as pleasant and helpful. Would have no hesitation in recommending the company.
Customer in Greater Manchester Posted on 11/08/2022 , work completed 22/08/2008
The trader replied (on 18/08/2022)
Good Afternoon Thank you for choosing us to carry out works in your home. We hope that you are enjoying all of the benefits of your new Worcester Boiler. Its important to us that our customers know about any works we are due to carry out in their homes in full detail and we are pleased that you were happy with the service that you received. Should you need any assistance with your new boiler please do not hesitate to contact us Warmest Regards All the Team at HEH