Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

789 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
789 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
New boiler
Customer Service
Quality
Value
We had a problem with our old boiler two weeks before Christmas, not an ideal time. HEH, who we've used for over twenty years came out to assess the boiler which was beyond economical repair. We managed to get the boiler replaced at a good price by efficient, friendly engineers who not only cleaned everything up after their selves but also took the time to explain the operations of the new boiler, and all before Christmas.
Customer in Greater Manchester Posted on 03/01/2022 , work completed 21/12/2021
The trader replied (on 09/02/2022)
Good Morning. Thank you for your kind review. Two weeks before Christmas is not an ideal time for your boiler to pack in at all. We are so pleased that we could be of assistance to you during this time and managed to get your home warm and cosy in time for the Christmas break. HEH will always prioritise emergency repairs or installs not matter what time of year. Thank you for having us carry out work in your home. Warmest Regards From all the Team at HEH
Very helpful company all staff exceptional.
Customer Service
Quality
Value
When we moved in four years ago H.E.H helped to rectify our heating system we inherited. It soon became obvious a new boiler would be required to be more efficient. We approached H.E.H for advice and a subsequent quote. The job was completed early September with minimal disruption by Dylan and Dylan who were excellent. However, during November we were losing pressure and had to repressurise every 3/4 days. After phoning H.E.H. they soon realised we had a leak. Once again The two Dylan’s located the leak on old existing pipework and repaired accordingly. We now have an efficient system working perfectly. We cannot praise this company enough and would recommend them to anyone without hesitation
John in Greater Manchester Posted on 25/12/2021 , work completed 03/09/2021
The trader replied (on 09/02/2022)
Hello. Thank you for taking the time to leave us a review. We are pleased that you were happy with the service you received from our install Team Dylan and Dylan last year during your installation and more recently when they located a leak. We hope that you are now enjoying all the benefits of your new energy efficient boiler and controls. e look forward to seeing you in the future for your first annual boiler service. Warmest Regards. From all the Team at HEH.
New Boiler
Customer Service
Quality
Value
Excellent customer service throughout from the breakdown of our old boiler to the installation of a replacement. They dropped off a couple of heaters to see us through until replacement boiler was fitted which were most welcome and valuable during a very cold spell. New boiler fitted in one day, carried out by two engineers who treated ourselves and our property with respect and kept everything clean and tidy before leaving. They worked very hard and did a great job.
Which? Trusted Traders Consumer Posted on 16/12/2021 , work completed 04/12/2021
The trader replied (on 09/02/2022)
Hello. Thank you for your lovely review. We are so pleased that you were happy with the service you received during you recent boiler installation from customer care to keeping the your home clean and tidy. We hope that you are enjoying the benefits of your new boiler. Should you need any assistance you know where we are. Warmest Regards. From all the Team at HEH.
Boiler service & radiator
Customer Service
Quality
Value
We've been using this company for 30 years & have always found them to be very responsive in an emergency, Plus they always turn up on time for planned works & boiler services. 13 years ago a new radiator they'd installed for us failed because it's an old house & the pipes were corroded. They identified the problem straight away. They dug up the concrete flooring, re-laid the pipes & floor, and supplied us with a much better quality radiator than we had before!
Lucy in Greater Manchester Posted on 14/12/2021 , work completed 14/12/2021
The trader replied (on 09/02/2022)
Good morning. Thirty years wow! Andy would have been in his heyday then. Thank you so much for your continued custom. We are thrilled that our commitment to the job has continued in this ever changing industry and we have managed to keep valued customers like yourself by our side along this journey. Our team will always provide the best advise when it comes to heating your homes. Thank you once again Warmest Regards From all the Team at HEH
Gas Fire Fit
Customer Service
Quality
Value
They provide a comprehensive and very caring service from beginning to end. The initial visit was to advise and quote on the removal of my original ancient gas fire and fireplace. They also were there to discuss my requirements for the replacement fire and recommend options. After removal, there was a follow up visit to confirm my chosen replacement was suitable. Further visits were to prepare the opening for the new fire and the final visit was to fit the fire. They've recently provided remote control for my central heating and serviced the boiler. Their customer service is excellent and prices are reasonable.
Sue in Greater Manchester Posted on 08/12/2021 , work completed 04/12/2021
The trader replied (on 09/02/2022)
Good Morning. Thank you for your kind review. We are so pleased that you are happy with our services from customer care to installing fires. It is important to us that our customers understand any works that we are to carry out in your homes. Thank you for having us. We hope that you are enjoying your new fire and that your boiler is running smoothly since the service. Warmest Regards From all the Team at HEH
2 Fire checks and carbon monoxide check
Customer Service
Quality
Value
As usual, friendly, expert visit from a trusted company, total satisfaction with this company and all employees
Yvonne in Greater Manchester Posted on 02/12/2021 , work completed 02/12/2021
The trader replied (on 09/02/2022)
Good Morning Yvonne Thank you for your kind review. It really does mean a lot. Warmest Regards From all the Team at HEH
New Boiler
Customer Service
Quality
Value
Installed new Combi Boiler, work kept to schedule and budget. Care was taken in the home to create minimum mess and work finished off neatly, taking into consideration the look of the house. Eg, replacement bricks, pipes, etc match existing colours. Everything was explained to me, the engineers were very friendly and helpful. Very happy with the service. 👍
Irena in Greater Manchester Posted on 01/12/2021 , work completed 01/12/2021
The trader replied (on 09/02/2022)
Good Morning Irena Thank you for taking the time to leave us a great review. HEH will always carry out any work to a high standard during any job. We are so pleased that you were happy with the service that you received from our team. We hope that you are enjoying all the benefits of your new Worcester Bosch Boiler. Warmest Regards From all the Team at HEH
Amazing People, Amazing Job, Amazing Company
Customer Service
Quality
Value
I had my old back boiler and radiators replaced by HEH. Very professional company, neat and tidy job to the highest standards, excellent customer service. Any teething problems dealt with immediately. Job carried out as per agreed schedule and budget. Dave, Liam and George done a great job without making any mess. (Missus has OCD :) ) Very competitive pricing wise and I have never had the house as warm as it is now. I highly recommend them! Thank you HEH!
Customer in Greater Manchester Posted on 27/11/2021 , work completed 23/11/2021
The trader replied (on 03/02/2022)
Hello. Thank you for your lovely review. We are so pleased that you were happy with the customer care you received. HEH will always work to a high standard of cleanliness and will always try to cause as little disruption as possible during any works we carry out. Thank you for having us carry out work in your home. We hope that you are enjoying all of the benefits of your new boiler. Warmest Regards From all the team at HEH
Excellent work
Customer Service
Quality
Value
High Efficiency Heating (UK) Ltd fitted a fire surround and gas fire in my lounge yesterday. The engineers arrived on time and worked hard all day. They were very clean and tidied up on completion. They completed the work to a high standard and plastered the chimney breast to a smooth and professional finish. Andy and his lads were very friendly and kept me informed every step of the way. The only problem was the lights on the fire surround were faulty which was my fault as I supplied my own fire surround and lights. Even though the problem was not their fault, they agreed to come back and fit the lights when they had been replaced by the company I purchased the fire surround from. I would recommend this company to anybody.
Customer in Greater Manchester Posted on 25/11/2021 , work completed 24/11/2021
The trader replied (on 03/02/2022)
Hello Thank you for taking the time to leave us a kind review. We hope that you are enjoying all the benefits of your new fire. It means a lot to us that you would consider us for a recommendation & that you were happy with the service and the works you received from our engineers. Warm Regards From all the Team at HEH
A decade of great service
Customer Service
Quality
Value
HEH have looked after our home heating system for a decade now. They have always provided excellent service, with a smile. Today they have attended and fixed our issue. They are always prompt, helpful and ensure we are happy before they leave. Thank you!
Customer in Greater Manchester Posted on 24/11/2021 , work completed 24/11/2021
The trader replied (on 03/02/2022)
Good Morning A Decade! Thank you so much for your custom over the past 10 years. It means so much to us. We are so pleased that you are happy with he services we have provided for you over the years. We will continue to provide this service for you in the future. Thank You for your kind review. Kindest Regards From all the Team at HEH