Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

892 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
892 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great work
Customer Service
Quality
Value
Had a new boiler fitted. 2 engineers arrived on time. Friendly, well mannered. Very efficient. Found a leak in original pipe which they resolved with no problem. Checked all pipes, radiators & gas fire. Installed 2 carbon monoxide detectors where I wanted them. Cleaned up very thoroughly leaving no mess at all. Overall they were super efficient. They even considered my nervy dog, making sure she was ok with them.
Customer in Greater Manchester Posted on 06/12/2022 , work completed 03/12/2022
Prompt service
Customer Service
Quality
Value
Once again the instructions provided by Worcester were not very clear. Thank you to Richard for a masterclass on how to set the thermostat controls.
Customer in Greater Manchester Posted on 02/12/2022 , work completed 25/11/2022
Boiler Service
Customer Service
Quality
Value
Arrived within time slot agreed. Have done annual service on my boiler since installing it in 2017. A very thorough job by Mr Taylor, who was very polite and answered all questions to my satisfaction. Have complete confidence in this company.
Customer in Greater Manchester Posted on 30/11/2022 , work completed 30/11/2022
Yearly service
Customer Service
Quality
Value
Yearly service was due, from office staff to engineers everyone as always friendly and efficient - aptly named High Efficiency Heating - they are just that. Thank you and see you next year.
Customer in Greater Manchester Posted on 25/11/2022 , work completed 25/11/2022
Annual Service
Customer Service
Quality
Value
We've been with HEH for a number of years and have recommended them to several friends. Their annual contract is very reasonable and includes 24/7 breakdown and annual service. Their engineers are always polite and reliable. Would wholeheartedly recommend.
Customer in Greater Manchester Posted on 25/11/2022 , work completed 25/11/2022
The trader replied (on 11/01/2023)
Hello Thank you for your great review. It means a lot that you are one of our priority customers, enjoying all of the benefits of our Home Care Heat Plan. It means a lot that you would consider us for a recommendation. We look forward to seeing you soon for your annual boiler service Warmest Regards From all the Team at HEH
Another good job
Customer Service
Quality
Value
Although I was getting hot water through the system, the central heating was not working. I phoned the company and they sent an engineer the same afternoon to check the problem. He found the cause was a faulty valve and it needed replacing. The office called me within the hour with a price for the complete job and a very quick appointment. They arrived exactly on time and completed the work cleanly and efficiently as usual. This is now the third time I have used this company and would highly recommend them. 100% Thank you
Customer in Greater Manchester Posted on 23/11/2022 , work completed 23/11/2022
The trader replied (on 11/01/2023)
Good Afternoon Thank you for having us carry out work in your home and thank you for your kind review. We are so pleased you are happy with the services that you have received and that we have manged to sort the problem to your boiler. Warmest Regards From all the Team at HEH
Replacement Radiators
Customer Service
Quality
Value
We had 4 radiators replaced yesterday. Andy came to do the quote and Dave and Ethan came to remove the old ones and fit the new. They arrived on time and were very polite and tidy - there was absolutely no trace of anyone having been in the house after they'd left. Very pleased with the work done. Would definitely use HEH again.
Lynn in Greater Manchester Posted on 22/11/2022 , work completed 21/11/2022
Fast and professional service
Customer Service
Quality
Value
One of the radiators was leaking which happened on a Sunday morning. My call was answered straight away, I received a text message when the engineer was on his way and he arrived within 50min after the call. He fixed the issue, checked the other radiators and answered all of my questions. He also communicated clearly what information he would feed back to the letting agent. I'm very happy with HEH and their level of service.
Customer in Greater Manchester Posted on 20/11/2022 , work completed 20/11/2022
The trader replied (on 11/01/2023)
Good Afternoon Thank you for your kind review. Our out of hours service will always be answered and assessed with a matter of urgency. We are so pleased we managed to get to you to stop the leak. We are so pleased you were happy with the service you received. Warmest Regards From all the Team at HEH
Fast efficient service
Customer Service
Quality
Value
I’ve had my boiler serviced and maintained by these guys for the last 5 years and their service and professionalism cannot be faulted.
Customer in Greater Manchester Posted on 16/11/2022 , work completed 14/11/2022
The trader replied (on 11/01/2023)
Hello Thank you for your continued custom over the past 5 years and thank you for your very kind review. It means a lot Warmest Regards From all the Team at HEH
Excellent job from start to finish
Customer Service
Quality
Value
High Efficiency Heating came recommended by a work colleague and I am so glad we chose them to replace our 13 year old Combi boiler with a new one. The quote was detailed and received the same day by email. Once we gave them the go ahead we were given a date for fitting for the following weekend which was brilliant as our old boiler was leaking. The two guys arrived on time and were really nice and very polite. They did a great job and explained everything they had done in detail and made sure we understood how the controls worked before they left. Its always a bit nerve racking using a new company but we were so pleased we had chosen High Efficiency Heating and wouldn't hesitate to use them again. Our little home was treated with the respect it deserves and my faith has been restored.
Lyn in Greater Manchester Posted on 15/11/2022 , work completed 12/11/2022
The trader replied (on 11/01/2023)
Hello Lyn Thank you for your great review. We are so pleased you were happy with the service that you received and we thank you for having us carry out work in your home. We hope that you are enjoying all of the benefits of your new Worcester boiler. We hope to see you again in the future for your annual boiler service. If you require any assistance before then please do not hesitate to contact us Warmest Regards From all the Team at HEH