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High Efficiency Heating UK Ltd

5.0

892 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating

  • Plumbers

    • Unvented cylinder installation and maintenance

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps

  • Gas installers

    • Gas Fires

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
892 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Issues with my timer settings
Customer Service
Quality
Value
As my boiler was still under warranty I reached out for help to set my timer clock as I'd forgotten how to do since it was installed in March. Same day visit from the lovely Richard who sorted it and took time to advise me on how to maximise my heating efficiency Great service
Customer in Greater Manchester Posted on 12/11/2022 , work completed 07/11/2022
Recommended
The trader replied (on 16/11/2022)
Hello, Thank you for you very kind review. We will always get out to our under guarantee work to help and advise on their new boiler and controls. We hope that you are enjoying all the benefits of your heating system. Warmest Regards From all the Team at HEH
Absolutely fantastic company
Customer Service
Quality
Value
Simply the best! Fantastic service and quality of workmanship. Extremely professional, friendly and courteous engineers arrived exactly when they said they would after receiving a text message to confirm their arrival time. The job was completed without any hassle, leaving everything clean and tidy exactly as it was before. Simply the best and highly recommended to all. Many thanks to Andy and all the team!
Customer in Greater Manchester Posted on 08/11/2022 , work completed 08/11/2022
Recommended
The trader replied (on 11/11/2022)
Good Morning Thank you for your great review, We are so pleased that you were happy with the service that you received from our team. HEH will always treat our customers home's with the upmost respect. We hope that your home is running smoothly with the comfort of heating and hot water :) Warmest Regards From all the Team at HEH
Annual service
Customer Service
Quality
Value
Booked my annual service as usual, given a morning appointment. The engineer texted me when he was on his way. Thorough service completed in half an hour, no mess. Friendly and professional. Paid by card, receipt received via email within minutes.
Wendy in Greater Manchester Posted on 07/11/2022 , work completed 07/11/2022
Recommended
The trader replied (on 11/11/2022)
Hello Thank you for your great review, We are so pleased you were happy with the service that your received from our communication with our customers on the text message service to the works being carried out. We hope that you are enjoying all the benefits of a smooth running boiler. Warmest Regards From all the Team at HEH
Excellent service
Customer Service
Quality
Value
This company cannot be recommended highly enough. I rang at 8 am as I had no heating or hot water. An engineer was here 2 hours later and solved the problem very quickly and efficiently. You can't get better than that
Customer in Greater Manchester Posted on 07/11/2022 , work completed 07/11/2022
Recommended
The trader replied (on 11/11/2022)
Good Morning Thank you for taking the time to leave us a 5 star review. We are so happy that we managed to get your heating up and running again. HEH will always prioritise emergency's. Especially during the colder months Warmest Regards From all the Team at HEH
Outstanding service
Customer Service
Quality
Value
I had a new boiler installed by HEH a few months ago but obviously, it was not used for the central heating until about a month ago. At 5.30 this evening I went to the thermostat to turn it on and there was a message that the pressure was low. Got out the handbook which was as clear as mud and finished up phoning the out of hours number. The call was answered by Billy who explained to me what to do but as the boiler is situated in a very awkward position and I can't see underneath it he came straight round to help me. It turned out that following his instructions I had managed to increase the pressure so he just checked to make sure everything was OK. By 6.15 I had heat and Billy was on his way. A very efficient and polite young man. Thank you.
Denise in Greater Manchester Posted on 04/11/2022 , work completed 04/11/2022
Recommended
Boiler & New heating system .
Customer Service
Quality
Value
All the heating engineers Dave , Jack , Ethan and George were most welcome in my home . Polite , kind and efficient in their work .They are a credit to the company and I cannot praise them highly enough . A fantastic job done by a great team of lads . Thank you .
Customer in Greater Manchester Posted on 03/11/2022 , work completed 03/11/2022
Recommended
The trader replied (on 11/11/2022)
Hello Thank you for your great review and thank you for allowing us to carry out work in your home, we are so pleased that you were happy with the service that you received from our install team Dave, Jack, Ethan and Jorge. We hope that you are enjoying all of the benefits of your new boiler Warmest Regards From all the Team at HEH
Annual Service
Customer Service
Quality
Value
As usual, very polite young man carried out the agreed work. Excellent service and on time as always. I’ve used this company for 5 years and wouldn’t go anywhere else. Would highly recommend HEH, even the office staff very efficient and friendly.
Customer in Greater Manchester Posted on 17/10/2022 , work completed 17/10/2022
Recommended
The trader replied (on 21/10/2022)
Hello Thank you for your lovely review and thank you for your continued custom over the past 5 years. Its a Team effort here at HEH we all love what we do from the installers to the service & repair engineers and even the office team :) We are so pleased that you were happy with the service that you received. Warmest Regards From all the Team at HEH
Annual service
Customer Service
Quality
Value
Annual service on boiler and first service on a gas fire that had not been recently serviced. Superb service on both but excellent checks and cleaning on the gas fire which is now better than it has ever been. Feel very safe using the fire now.
Customer in Greater Manchester Posted on 11/10/2022 , work completed 11/10/2022
Recommended
The trader replied (on 21/10/2022)
Good Morning Thank you for your great review. HEH will go above and beyond to ensure the safety of our customers. We are so pleased that your fire is running smoothly and will keep you toasty during the winter months :) Warmest Regards From all of our team at HEH
Quick tesponse
Customer Service
Quality
Value
I phoned HEH this morning to report a fault on the boiler. An engineer arrived within two hours an made a thorough check on the boiler. He replaced ignition parts and heat and hot water were quickly restored.
Customer in Greater Manchester Posted on 05/10/2022 , work completed 05/10/2022
Recommended
The trader replied (on 07/10/2022)
Good Morning Thank you for your kind review. HEH will always prioritise emergency's. We are just pleased that our engineer managed to get your heating up and running smoothly again. Warm Regards All the team at HEH
Great service
Customer Service
Quality
Value
From the initial consultation to completion of the work HEHUK provided us with a great service. Very happy with the vertical radiator and plinth heater. Would definitely recommend without hesitation.
Customer in Greater Manchester Posted on 03/10/2022 , work completed 03/10/2022
Recommended
The trader replied (on 05/10/2022)
Good Morning Thank you for your very kind review. We hope that you enjoy all of the benefits of your new radiator and plinth heater. Thank you for having us carry out works in your home. Warmest Regards From all the Team at HEH
The trader replied (on 05/10/2022)
Good Morning Thank you for your very kind review. We hope that you enjoy all of the benefits of your new radiator and plinth heater. Thank you for having us carry out works in your home. Warmest Regards From all the Team at HEH
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