Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

846 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
846 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Impeccable service second to none
Customer Service
Quality
Value
Late on Wednesday 30th March 2022 I rang HEH and spoke with Sharon to report a sudden fault with my central heating system, having no hot water and no heating, immediately without hesitation she gave me their engineer's mobile number and I spoke with Chevy, he was so helpful and understanding my situation he talked me through some simple basic tasks and after a brief fact find, Chevy established I'd possibly need a small part to rectify the problem. As promised "On time" Chevy arrived at my property showing me where the issue was and replaced the part within no time at all.... And sure enough, my home was back up and running again!!! Everything functioning as it should.....I'm truly grateful and wanted to say a "Million thank you's" especially as we had snow today. Truly fantastic service cannot thank you enough.
Susan in Greater Manchester Posted on 31/03/2022 , work completed 31/03/2022
The trader replied (on 01/04/2022)
Hello Susan You are very welcome. Thank you for taking the time to leave us such a great review and that you were happy with the service that you received from both Sharron and Chevy. We will always try to get to any emergency no matter how big or small. We are just happy that we managed to get your heating system back up and running before he snow. Thank you for having us carry out work in your home. Warmest Regards From all the Team at HEH
Yearly Service
Customer Service
Quality
Value
Engineer arrived on time serviced my Central Heating Boiler was very polite and helpful HEH are very efficient and have an excellent central heating plan I recommend anyone to have a look at this document
Customer in Greater Manchester Posted on 22/03/2022 , work completed 22/03/2022
The trader replied (on 25/03/2022)
Hello Thank you for your lovely review. It means a lot to us that you are on our homecare Heat Plan and we hope that you are enjoying all of the benefits of being one of our priority customers. We love that you were happy with the service that you received during you annual boiler check and we look forward to seeing you again in the future. Warmest Regards From all the Team at HEH
Excellent service again
Customer Service
Quality
Value
I called Andy Baxter office at 10 -15 to explain the boiler was not working. I was asked if there would be somebody in the house today and they'll send an engineer round but could not give an exact time which was not a problem to me. Less than 1 hour later an engineer arrived and 2o minutes later boiler fixed and working . First class service.
Customer in Greater Manchester Posted on 22/03/2022 , work completed 22/03/2022
The trader replied (on 25/03/2022)
Good Afternoon Thanks for taking the time to leave us a lovely review. We are so pleased that we managed to get to you and repair your boiler. We will always try to prioritise and attend as quickly as possible as we hate to think of anyone with no heating or hot water. Thank you for having us carry out work for you. Warmest Regards From all the Team at HEH
Job well done
Customer Service
Quality
Value
Extremely reliable company who surveyed the job as promised on time and quoted a good price. Turned up at the date and time and carried out the installation of the high efficiency gas fire. The engineer was very pleasant, helpful and highly skilled. I have no hesitation in recommending this company to any future customers. Honest, reliable and efficient. Thank you
Customer in Greater Manchester Posted on 19/03/2022 , work completed 17/03/2022
The trader replied (on 25/03/2022)
Good Afternoon Thank you for your great review, We hope that you are enjoying the benefits of your new gas fire and. Thank you for considering us for a recommendation and for having us carry out work in your home. We are pleased that you were happy with the service that you received. Kindest Regards From all of the Team at HEH
Leaking Boiler
Customer Service
Quality
Value
Excellent service from calling engineer to repairing my boiler professional in every way, attended within the hour of phone call.
Simon in Greater Manchester Posted on 18/03/2022 , work completed 18/03/2022
The trader replied (on 25/03/2022)
Hello Thank you for your kind review. HEH will always prioritise emergency's. We are so pleased we could be of assistance to you and that your were happy with the service your received including the quick response. Warmest Regards From all the Team at HEH
Brilliant
Customer Service
Quality
Value
Have used HEH for years for my boiler service but used an independent for my gas fire. I was let down badly and requested HEH service my fire. I’m so glad I did as the service was quick efficient and clean. I have known David for years, he is always pleasant and polite. I will definitely be staying with HEH for both appliance services in the future.
Customer in Derbyshire Posted on 18/03/2022 , work completed 18/03/2022
The trader replied (on 25/03/2022)
Hello Thank you for taking the time to leave us a great review. Dave is a quality engineer and loves what he does. We are so pleased that you will be staying with us for your future gas appliance maintenance. We look forward to seeing you again Warmest Regards From all the team at HEH
New combi boiler installation
Customer Service
Quality
Value
First class service from quote to installation Immediately felt that my needs as a customer were important, extremely impressed with installers, covered all carpets and nothing was too much trouble Highly recommend if you are in market for professional attention for your home
Customer in Greater Manchester Posted on 15/03/2022 , work completed 15/03/2022
The trader replied (on 25/03/2022)
Hello Thank you for your very lovely review. Customer care is our main priority. All of our customers mean so much to us and we treat every home as if it was our own. Thank you for trusting us to carry out work for you. We are so pleased that you were happy with the service that you received. Warmest of Regards From all the Team at HEH
Plinth heater fitted in kitchen
Customer Service
Quality
Value
High Efficiency Heating have yet again done an amazing job. The guys were efficient and very clean leaving the kitchen spotless. Great value for money and brilliant to deal with.
Customer in Greater Manchester Posted on 11/03/2022 , work completed 11/03/2022
The trader replied (on 25/03/2022)
Good Morning Thank you for your kind review. We hope the Plinth heater is bringing you extra warmth in your new kitchen. We are pleased you were happy with our services. We always like to make sure our working areas are kept clean during and after any works we carry out. If you require any further assistance please do not hesitate to contact us Warmest Regards Leanne
Great Job
Customer Service
Quality
Value
The engineers arrived right on time worked very clean and kept us informed what they were doing and why they were doing it. When they had finished told us what we needed and told us what would happen next.
Customer in Greater Manchester Posted on 10/03/2022 , work completed 10/03/2022
The trader replied (on 25/03/2022)
Hello Thank you for your great five star review. It's important to us that we keep in contact with our customers before, during and after any works we carry out in your homes. If you require any further assistance please do not hesitate to contact us Warmest Regards From all the Team at HEH
Great Service from HEH
Customer Service
Quality
Value
Boiler and gas fire 🔥 annual service completed. Thank you for providing high quality service. The engineer was excellent and efficient. 💯 % satisfaction as always.
Customer in Greater Manchester Posted on 09/03/2022 , work completed 09/03/2022
The trader replied (on 25/03/2022)
Hello We really appreciate your kind review and we are pleased that you were happy with the service that you received during your annual boiler and fire checks and we hope that your gas appliances are continuing to run smoothly and efficiently Warmest Regards All the Team at HEH