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High Efficiency Heating UK Ltd

5.0

789 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating

  • Plumbers

    • Unvented cylinder installation and maintenance

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps

  • Gas installers

    • Gas Fires

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
789 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Great service
Customer Service
Quality
Value
I have just had my boiler serviced and the engineer was friendly professional and efficient, answered any questions I had and the service was the most thorough I have had in the last 8 years. Will certainly be using HEH again
Customer in Greater Manchester Posted on 23/02/2021 , work completed 23/02/2021
Recommended
The trader replied (on 05/03/2021)
Good Afternoon Thank you for taking the time to leave us a great review. It means a lot. We are so pleased you were happy with the service you received and that the engineer was able to answer your questions. If you need us in the future please do not hesitate to contact us Warmest Regards All the Team at HEH
Excellent service
Customer Service
Quality
Value
I have been with High Efficiency company for a few years now. I am very happy with the service. A boiler engineer came on Friday on time to do an annual service and inspection. He was very knowledgeable, professional and friendly. He was wearing PPE. It was great service. I am very happy with it. Thank you so much. Kind regards Olga Flemington, Uppermill
Customer in Greater Manchester Posted on 22/02/2021 , work completed 19/02/2021
Recommended
The trader replied (on 05/03/2021)
Thank you for your very kind review Olga We are delighted to have you as one of our valued customers over the years. Our engineers will continue to wear PPE on every job ensuring the safety of our customers and our staff during these uncertain times. We look forward to seeing your friendly face in the future for your annual gas boiler service and or any other gas/ heating enquires. Thanks Again Warmest Regards From All The Team at HEH
Very efficient and professional
Customer Service
Quality
Value
We used this service to fit a hive. He was very professional and efficient. Would definitely recommend and will use this service again if required. Very reasonable cost.
Customer in Greater Manchester Posted on 18/02/2021 , work completed 15/02/2021
Recommended
The trader replied (on 19/02/2021)
Hello Thank you for your very kind review. We are so pleased that you were happy with the service you received and it means a lot to us that you would consider us again in the future. We hope that you are enjoying the benefits of your new Hive. Thanks Again Warmest Regards From All the Team at HEH
Boiler repair
Customer Service
Quality
Value
Have been using this company for over ten years and wouldn't use anybody else From installation to service plan Excellent service from the first phone call to engineer calling all done within 24 hours Cant recommend highly enough Great family run company
Darren Johnson in Greater Manchester Posted on 18/02/2021 , work completed 21/02/2015
Recommended
The trader replied (on 19/02/2021)
Hello Darren Firstly thank you for being a valued customer of ours for the past 10 years. We really appreciate your kind review and are so pleased that you have stayed with us for all your heating needs. As a Heat Plan Customer of ours you will always be priority. Thanks Again Darren From all of the Team at HEH
Perfect
Customer Service
Quality
Value
Annual boiler service at new property, expected some issues but there were none. Talked through some of the common faults, sorted out the key issue to fill the boiler. Even showed me how to sort out the batteries in the thermostat.
Customer in Greater Manchester Posted on 15/02/2021 , work completed 15/02/2021
Recommended
The trader replied (on 19/02/2021)
Hello Thank you for taking the time to leave us a great review. We really appreciate it. We are so pleased that their were no issues with the boiler during your boiler service. Our engineers are always happy to answer any questions while on site and talk through any queries. If you need further assistance please do not hesitate to contact us otherwise we hope you are settling into your new home nicely. Warmest Regards From all the Team at HEH
Boiler wouldnt fire up
Customer Service
Quality
Value
Engineer attended within 2 hours. Fixed within 10 minutes. The usual high quality, speedy response you can expect from this highly professional, customer- focused company. Thank you
Customer in Greater Manchester Posted on 13/02/2021 , work completed 13/02/2021
Recommended
The trader replied (on 19/02/2021)
Good Morning Thanks for your amazing review. We are really happy we managed to get your boiler going again especially with the freezing weather around that time. HEH will always priorities emergency's for our valued customers. Kindest Regards From All the Team at HEH
Boiler service
Customer Service
Quality
Value
Fast and efficient boiler service at a reasonable price. On time with a text message to let you know they are on there way. Great customer service.
Customer in Greater Manchester Posted on 12/02/2021 , work completed 12/02/2021
Recommended
The trader replied (on 19/02/2021)
Good Morning Thank you for your kind review. We are so pleased you were happy with our services including our text message service. Its important to us that we keep our customers updated with their appointments. We hope you boiler continues to run smoothly and efficiently now it has had its annual boiler service Warmest Regards From All the Team at HEH
Two old commercial boilers
Customer Service
Quality
Value
Their engineer was very knowledgeable about these 40 year old boilers. Spent nearly 4 hours on site, as planned. He explained what he had done and the options for further work, which was agreed. Courteous, honest and friendly. Explained the paperwork which needed signing. I have great confidence in their future work. A prompt invoice as well.
Customer in Greater Manchester Posted on 10/02/2021 , work completed 09/02/2021
Recommended
The trader replied (on 19/02/2021)
Good Morning Thank you for your great review. Our commercial engineer Gareth has lots of experience with these types of boilers. We will always allocate more time for him to carry out his work in this area. We are so pleased you were happy with his service and trustworthy advice for further work required. Our admin team check and update jobs as they come back onto the system so we can priorities follow up calls, emergency work, invoices etc. Thank You Again Warmest Regards From Gareth and All the team at HEH
Boiler service.
Customer Service
Quality
Value
I have been having my boiler serviced by HEH for the past three years. I would highly recommend them for your heating and servicing needs. Always professional, on time, and great to deal with. They are one of those firms that after being used, you will no longer need to shop around. A good quality firm is always worth sticking with and this is certainly the case with HEH.
Customer in Greater Manchester Posted on 08/02/2021 , work completed 08/02/2021
Recommended
The trader replied (on 12/02/2021)
Good Morning Thank you for your great review and being a valued customer of ours for the past 3 years. Its an absolute pleasure carrying out our services to customers like yourself and we are so pleased that you have chose us to carry out your gas heating needs. Warmest Regards From all the team at HEH
Excellent Job
Customer Service
Quality
Value
I had a new Worcester boiler installed by HEH UK. Although they were very busy they kindly scheduled me in fairly quickly as I had been without heating and hot water for a few weeks. Communication was excellent from start to finish. The job took all day but the lads who carried out the work arrived at specified time and were very professional explaining everything as they went along. The wall that the boiler was fixed to was found to be in disrepair and the lads went above and beyond to repair the area so that I could have my new boiler installed. Aftercare was also excellent - I was contacted to make sure I was happy with the job. Overall I had an excellent experience with HEH UK and would not hesitate to use them again.
Customer in Greater Manchester Posted on 02/02/2021 , work completed 28/01/2021
Recommended
The trader replied (on 05/02/2021)
Good Morning Thank you for your very kind review. We are so please you had a great experience with us and that you were happy with the service you received from start to finish. We hope that you are now enjoying all of the benefits from your new Worcester Bosch Boiler If you need any assistance with your new boiler please o not hesitate to contact us. We look forward to seeing you again in the future for your annual boiler servicing. Warmest Regards From all the Team at HEH
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