Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

892 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
892 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
New Boiler Fitted
Customer Service
Quality
Value
Liam arrived on time and with a professional, cheerful manner. He made sure the floors were covered with dust sheets and quickly got to work. He talked me through the whole process throughout the day. When he completed the job he showed me how everything worked before leaving. I would highly recommend this firm. They visited my house on Tuesday to see what the problem was and on Friday were able to fit a new boiler. Everywhere was left spotless and Liam made sure I was happy with the job before leaving.
Customer in Greater Manchester Posted on 25/02/2022 , work completed 25/02/2022
The trader replied (on 23/03/2022)
Good Afternoon Thank you for taking the time to leave us a great review. We are so pleased that we got you back up and running with heating and hot water. HEH will always prioritise emergency's no matter how big or small the job. We are so pleased that you were happy with the service you received from Liam and the team and that he left you with the understanding of your new boiler and controls. If you require any further assistance you know where we are. Warmest Regards From all the team at HEH
Fire surround
Customer Service
Quality
Value
Two excellent heh fitters, so polite, kind, thoughtful, professional. Couldn’t ask for better service - as expected from heh
Customer in Greater Manchester Posted on 23/02/2022 , work completed 23/02/2022
The trader replied (on 23/03/2022)
Hello Thank you for taking the time to leave us your lovely review. We are so pleased that you were happy with the service you received. Warmest Regards From all the Team at HEH
Boiler and 2 rad valves leaking
Customer Service
Quality
Value
Arrived on time. Engineer discussed with me to verify exactly what was required. The work was carried out effectively and cleaning up as he went from job to job. Before leaving went round the work again, to make sure their were no leaks and boiler working correctly. 5 star service
Customer in Greater Manchester Posted on 16/02/2022 , work completed 15/02/2022
The trader replied (on 23/03/2022)
Good Afternoon Thank you for your five star review. Our team of engineers take great pride in their work and will always check, check and check again that the work is carried out to spec and that our customers are happy with the service they have received. Thank you for having us carry out work in your home Kindest Regards From all the Team at HEH
Outstanding work and very efficient
Customer Service
Quality
Value
The work we had done was the installation of eight radiators. It was done to the agreed schedule and actually finished a little earlier than anticipated and was done to the agreed budget. We found HEH UK Ltd very competitive and extremely good value for money. They stood out for us because they were very easy to deal with and the service they provided efficient and streamlined. Our first impressions of them were of a professional outfit who appeared to be good at what they do, and we were not wrong. They were extremely helpful at all times, George the installer and his colleagues went above and beyond in their work and are a credit to the company, we would not hesitate using them at all in the future. Ongoing communication was excellent at all times from the office to the installers, keeping us abreast of all that was happening, their help, advice and professionalism was outstanding.
Customer in Greater Manchester Posted on 12/02/2022 , work completed 26/01/2022
The trader replied (on 23/03/2022)
Good Afternoon, Thank you for your very kind review. Communication is key at HEH. We like to know our customers are kept in the loop with any works we carry out and that you understand the procedures we take. We are so pleased that you were happy with the services you received from George and the rest of the team. We hope that you have enjoyed the benefits of your new radiators during the colder months. If you require any further assistance please do not hesitate to contact us Warmest Regards From all the Team at HEH
Great job , really pleased
Customer Service
Quality
Value
We had a new boiler installed for the agreed price and on agreed date. Can't fault anything, the lads were on time, really polite, really tidy and did an excellent job. Highly recommend them.
Customer in Greater Manchester Posted on 11/02/2022 , work completed 11/02/2022
The trader replied (on 16/02/2022)
Good Morning Thank you for your great review. It means a lot that you were happy with the service you received from our install team and that you would consider us for a recommendation. We hope that you are enjoying all the benefits from your new boiler and controls. If you need any assistance please do not hesitate to contact one of our team Warmest Regards From all The Team at HEH
Above & beyond
Customer Service
Quality
Value
First service on the boiler since installation last year. What should have been relatively easy, was in fact impeded by the kitchen fitters installing the cupboard over the boiler, inadvertently preventing the cover being removed. I was at work, and the wife called to inform me. A dash home to meet the engineer, who pointed out the offending area. 2 minutes later I was brandishing a saw and removing the offending part of the cupboard. The engineer was patient, polite, and friendly as always. Any future services should be plain sailing. Pleasing to see the engineer didn't just pack up and leave, nor did they go chopping bits of the kitchen apart. Handled an unexpected problem well.
Customer in Greater Manchester Posted on 07/02/2022 , work completed 07/02/2022
The trader replied (on 09/02/2022)
Good Afternoon Thank you for taking the time to leave us a kind review. Unexpected problems happen often. We are just happy that you were happy with the service that you received from the engineer on the day. We look forward to seeing you again for your future boiler maintenance. If you need us before then please do not hesitate to contact us. Warm Regards Leanne
Failure of valve on central heating
Customer Service
Quality
Value
I (and other members of my family) have service agreement with this firm They are efficient, utterly reliable and the whole team, office staff and engineers are very helpful, friendly and polite. Nothing is too much trouble. On this occasion, after telling them that I have serious health issues - they pulled out all the stops
Customer in Greater Manchester Posted on 04/02/2022 , work completed 04/02/2022
The trader replied (on 09/02/2022)
Good Afternoon Thank you for taking the time to leave us a lovely review. From the office to the engineers we all love what we do and are always happy to help. We thank you and your family for allowing us to carry out works for you. We hope that you enjoy all of the benefits of being a priority customer of ours on our service plan agreements. Warmest Regards From all the Team at HEH
Service.
Customer Service
Quality
Value
Just had our boiler service with a local company High Efficiency Heating. The young man who carried out the service was very polite and helpful asking if we had any problems with our boiler. After carrying out the service, leaving no mess and replacing everything back as it was, we are very impressed with this excellent company.
Peter in Greater Manchester Posted on 02/02/2022 , work completed 02/02/2022
The trader replied (on 09/02/2022)
Hello Peter. Thanks for your great review. We are happy you were impressed with the service you received during your annual boiler check. Thank you for having us carry out work in your home. Warmest Regards From all the team at HEH
Excellent service
Customer Service
Quality
Value
Boiler service efficient as always (installed boiler originally 12 years ago). Text before arrival, knowledgeable engineer arrived promptly, good future advice given but thankfully not with a sales pitch manner. Cleaned up and i was able to pay contactless immediately. Good service.
Customer in Greater Manchester Posted on 02/02/2022 , work completed 02/02/2022
The trader replied (on 09/02/2022)
Good Afternoon. Thank you for your kind review and thank you for your continued custom over the past twelve years. We are so pleased that you have been happy with the no nonsense service you have received from out team. We hope to see you again in the future for your boiler maintenance. Warmest Regards From all the Team at HEH.
Impressive service.
Customer Service
Quality
Value
HEH delivered all that they promised. Work done on time by good workmen, and their office responded swiftly to a Worcester Bosch software problem.
Customer in Manchester Posted on 01/02/2022 , work completed 25/01/2022
The trader replied (on 09/02/2022)
Hello Thank you for your review. Our office are always quick to respond to all of our customers and will always prioritise emergences. Whether it is something that can be advised over the phone or a call out by one of our engineers. We are happy we could be of assistance to you. Thanks Again Warmest Regards From All of The Team at HEH