Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

892 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
892 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Professional as ever
Customer Service
Quality
Value
I always use HEH and they didn't disappoint this morning. On time, professional and a perfect service on my boiler.
Customer in Derbyshire Posted on 01/11/2021 , work completed 01/11/2021
The trader replied (on 26/11/2021)
Hello Thank you for your review. It really means a lot. We are so pleased you were happy with the service you received from our team. We wish you a very happy, warm and cozy winter. Warmest Regards From all the Team at HEH
New Boiler
Customer Service
Quality
Value
From quote to install every step was clear and simple. George and Jack did an awsome job they were friendly and respected my property. My new boiler is spot on for my needs thank you so much to all the team .
Customer in Greater Manchester Posted on 31/10/2021 , work completed 29/10/2021
The trader replied (on 26/11/2021)
Good Morning Thank you for taking the time to leave us a very kind review. We are so pleased that you were happy with the works carried out by George & Jack. We hope that you are enjoying all of the benefits of your new boiler and controls especially now during the colder months. Warmest Regards From all the Team at HEH
They are 5* rated for a reason
Customer Service
Quality
Value
Brilliant. We had a dead boiler and needed a new one urgently. The price was better than “the large national competitor,” the installation date was much sooner, and this came with a 10+ year guarantee which is just brilliant. End-to-end service was fantastic, they now have our business for good.
Customer in Greater Manchester Posted on 22/10/2021 , work completed 22/10/2021
The trader replied (on 29/10/2021)
Hello Thank you for your very kind review. We hope that you are enjoying the benefits of your new boiler. We will always priories emergency breakdown and installations. We are just pleased that you were happy with the service you received by us. Your guarantee will now be registered. If you need any assistance with your new boiler or controls please do get in touch. We are always happy to help :) Warmest Regards From All the Team at HEH
Great as always
Customer Service
Quality
Value
Highest standard of service. Had a heating issue, came out same day and fixed it. Been with them for years, no reason to go anywhere else.
Andrew in Greater Manchester Posted on 21/10/2021 , work completed 21/10/2021
The trader replied (on 29/10/2021)
Good Afternoon Thank you for your great review and thank you for sticking with us over the years. We hope that your heating is now running smoothly and efficiently. Thanks Again From all the Team at HEH
Outstanding Service
Customer Service
Quality
Value
We have just had a new boiler installed by Dave and Liam from HEH. Right from the initial enquiry, the survey and quote through to the installation. The service and professionalism has been outstanding. We were kept informed throughout the process with people arriving when they said they would and going out of their way to ensure we were happy with they work carried out. Excellent service throughout.
Customer in Greater Manchester Posted on 21/10/2021 , work completed 21/10/2021
The trader replied (on 29/10/2021)
Good Afternoon We hope that you are enjoying all the benefits of your new boiler installed by Dave and Liam. We do like to keep in contact with our customers when carrying out work in your home's. We are so pleased that you were happy with the service you received from start to finish. If you need any assistance with your new boiler or controls during the winter please do not hesitate to contact us. We are always happy to help. Warmest Regards From all the Team at HEH
Efficient service and excellent work
Customer Service
Quality
Value
We have used this company for many years and always found them to be:- Very efficient, quality work, easy communication, very clean work, follow safe Covid practices.
Customer in Greater Manchester Posted on 15/10/2021 , work completed 15/10/2021
The trader replied (on 29/10/2021)
Good Afternoon Thank you for your very kind review. Our team are still very much following all of the Covid guidelines for the safety of our customers and ourselves. Thank you so much for your continued custom we are so pleased that you were happy with the service you received. Warmest Regards From all the Team at HEH
Boiler and open fire servicing.
Customer Service
Quality
Value
From start to finish the servicing of our boiler and open fire was done to excellent standard by Dave. We were also informed by text when the engineer was on the way. Dave explained what I require for my open fire and possible options. Another appointment was arranged for me to see Andy who will assess my open fire requirement personally for possible options. After servicing, Dave tidied up and kept my front room clean. Also the cost was reasonable too. I will definitely use HEH for my future servicing.
Customer in Greater Manchester Posted on 13/10/2021 , work completed 05/10/2021
The trader replied (on 15/10/2021)
Hello Thank you for your very kind review. Dave is our fire specialist and takes great pride in his work. We are so pleased that you were happy with the service that you received. Thank you for having us carry out work in your home. Warmest Regards From all the Team at HEH
Excellent service again
Customer Service
Quality
Value
I called at 5 pm with a problem relating to my radiator valves installed by HEH. I was put on to the engineer who said batteries needed changing and said he would come the following day. He did and he brought new batteries, changed them, showed me how to do next time, sent me a U Tube link to help me next time and left. No charge, not even for the batteries. Just excellent, immediate, high-quality service as usual.
Customer in Greater Manchester Posted on 12/10/2021 , work completed 12/10/2021
The trader replied (on 15/10/2021)
Good Morning Thank you for taking the time to leave us a great review - We are so happy we could be of assistance to you & that as a priority customer we got out to your emergency within 24 hours. We hope that you find the link sent to you useful but if you ever need further assistance please do not hesitate to contact us. Warmest Regards From all the Team at HEH
Excellent service from start to finish
Customer Service
Quality
Value
Had new combi boiler installed and existing boiler and tanks removed. From initial advice and quote to completion, the service was excellent. Arrived on time and all work was carried out extremely efficiently. Would have no hesitation to recommend to anyone.
Customer in Greater Manchester Posted on 07/10/2021 , work completed 06/10/2021
The trader replied (on 15/10/2021)
Hello Thank you for your kind review. We are so pleased that you were happy with the service you received from our team from start to finish. We hope that you are enjoying all the benefits of your new boiler. If you need any assistance during the winter with your new boiler or controls please don't hesitate to contact us. Warmest Regards From the Team at HEH
Boiler Service
Customer Service
Quality
Value
Appointment was easy to do, communication from HEH was excellent. I knew exactly when the engineer would arrive. Regular texts to confirm the appointment. He arrived at the agreed time answered all my questions, provided information at the end of the service and left the area clean and tidy Great job
Customer in Greater Manchester Posted on 04/10/2021 , work completed 04/10/2021
The trader replied (on 15/10/2021)
Good Morning Thank you for your great review. We like to keep our customers updated at all times while carrying out work in your home. All of our engineers are & fully qualified, therefore are able to answer any questions you may have with regards to your heating system. We are so pleased that you were happy with the service you received. If you require further assistance with your heating during the colder months please do not hesitate to contact us Warmest Regards From all the Team at HEH