Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

846 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
846 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler service
Customer Service
Quality
Value
Great service from HEH, work completed quickly and no mess, would not hesitate to recommend this company.
Customer in Greater Manchester Posted on 24/07/2019 , work completed 24/07/2019
Fab company in every way
Customer Service
Quality
Value
Great company from quoting to installation couldn't ask for better. Had several quotes elsewhere but went with HEH due to their knowledge and professionalism. They guided me on best product choice and even discovered our water pressure wasn't enough and how/where to get it sorted even what pressures should be. No one else even checked! The installers were superb had new boiler and radiator fitted, minor leak on radiator after fitting but true to their word were over straight away to sort it. Nothing too much trouble a truly great company. I would recommend them to everyone.
Jacky Mackinnon Posted on 20/07/2019 , work completed 22/11/2018
The trader replied (on 17/09/2019)
Good Afternoon Jacky Firstly we would like to say Thank you for leaving us a great review. We will always guide our customers on the best products to suit them and give as much information and advice on the products available whilst carrying out all the necessary checks. We will always call back to any of our work straight away should a problem arise. We are so pleased that you were happy with our services and the problem was solved. Should you need any further assistance with your new boiler and controls during the winter months please do not hesitate to contact us. We are always happy to help. Thanks Again Jacky. From all of the team at HEH
Fantastic service, great team and workmanship
Customer Service
Quality
Value
We engaged High Efficiency Heating to completely rip out our old heating and water system and replace with a new one. Richard's advice on what was needed for the size and age of the property and where we should spend money and where we didn't need to, was spot on. This made it a no-brainer to choose them to carry out the work. On the install, Dylan was very professional indeed and his team completed this complex job exactly in the time frame stated and under pressure of the other trades working around them. The new system is a work of art! The team's communication and accommodation to changes in timings due to other work going on the house really stood out too. We now have a state-of-the-art heating and water system in our old house, complete with underfloor heating in places and everything is fully controllable from the internet and a central screen. I would thoroughly recommend High Efficiency Heating to anyone looking for a professional and competent company to see to their heating needs. I look forward to working with Richard, Dylan and the team again for servicing, in the years to come.
Ben, Greater Manchester Posted on 27/06/2019 , work completed 24/05/2019
The trader replied (on 17/09/2019)
Hi Ben We would just like to say a huge thankyou for your great review, highlighting our customer service, advise offered to you and works carried out. We hope that you are still loving your new boiler and system. Your job was extremely complex and the lads, Dylan and team thoroughly enjoyed working on this project. We look forward to seeing you also in the years to come for your annual boiler servicing. On behalf of Dylan, Richard and all the team at HEH we would like to say a massive thank you for choosing HEH to carry out work in your home. If you need any assistance during the winter months please do not hesitate to contact us Thanks Again Ben From all of us at HEH
Boiler Service
Customer Service
Quality
Value
We have used this company for a number of large and small jobs over the years and the service is consistently excellent. No job is too small and the site is always left clean and tidy. Highly recommend.
Ang Stewart Posted on 19/06/2019 , work completed 17/06/2019
The trader replied (on 26/06/2019)
Good Afternoon Than you for leaving us a great review. Its always a pleasure doing what we do with customers like yourself and consistency is key. We hope to keep looking after you & your heating needs in the future. Thanks for having us :) Warm Regards The Team at HEH
Brilliant service
Customer Service
Quality
Value
Adam and Chris installed boiler, brilliant service.
Sammy-Jo, Cheshire Posted on 19/06/2019 , work completed 19/06/2019
The trader replied (on 17/09/2019)
Hi Sammy-Jo Thanks for your kind review. W are pleased you were happy with our services. Warm Regards All the Team at HEH
Fantastic company!
Customer Service
Quality
Value
The team from ‘High Efficiency Heating’ have been fantastic from start to finish. We initially booked them to complete a service for our two boilers, which soon turned into a boiler replacement job! Everything from booking the appointment, to arranging finance, through to job completion has been fantastic. Not only are the team knowledgable of their trade, they are all friendly, work to a high standard, clean up after themselves amazingly, and are extremely flexible. As we work from home, and struggled to rearrange some meetings, they worked around us really considerately. They even completed some decorating around the boiler pipework! They just went above and beyond, I can’t recommend them enough. Special thanks goes to Sharon, Andy, Gareth, Richard, the two Dave’s, George and Kieran for their professionalism, consideration and attention to detail - you were all fabulous!
Customer in Greater Manchester Posted on 29/05/2019 , work completed 29/05/2019
New radiators
Customer Service
Quality
Value
Had new radiators fitted and to say I'm pleased is an understatement. From quote to installation the service from HEHUK has been excellent. I highly recommend this company.
Customer in Greater Manchester Posted on 24/05/2019 , work completed 23/05/2019
The trader replied (on 19/09/2019)
Good Afternoon Thank you for your great review and Thank you for having us carry out work in your home. Your comments mean a lot to us. We are so happy you are pleased with our services Thanks Again All the team at HEH
Water temperature of my shower
Customer Service
Quality
Value
Andy Baxter came to look at my shower today to check the water temperature. Andy explained what he had done to test it and was very helpful. I wouldn't hesitate to recommend Andy and his company to anyone as i have always received a friendly top class service.
Customer in Greater Manchester Posted on 22/05/2019 , work completed 22/05/2019
The trader replied (on 19/09/2019)
Good Morning Thank you for your kind review. We are so happy you found Andy's advice helpful and we love the fact that you are happy with our services. If you need assistance with your heating/ shower during the winter months please do not hesitate to contact us Thanks Again All the Team at HEH
Boiler installation
Customer Service
Quality
Value
Helpful, polite, pleasant people. Efficient boiler installation on time. No mess. Full explanation of use. Would highly recommend.
Evelyn, Lancashire Posted on 21/05/2019 , work completed 21/05/2019
The trader replied (on 19/09/2019)
Good Morning Evelyn Thank you for your lovely review. We are so pleased you were happy with our customer services. Warm Regards From all the Team at HEH
Brilliant job
Customer Service
Quality
Value
Had new boiler installed and radiator relocated. From initial contact to completion everyone at HFH was reliable, polite, helpful, kept us informed and explained everything clearly. Would highly recommend.
Sandra, Cheshire Posted on 20/05/2019 , work completed 20/05/2019
The trader replied (on 17/09/2019)
Hi Sandra Thank you for taking the time to leave us a lovely review. We are so pleased you were happy with our services and we hope you are enjoying the benefits of your new boiler. Should you need any assistance with your boiler or controls during the winter months please do call us. Warm Regards All the Team at HEH