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High Efficiency Heating UK Ltd

5.0

903 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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5.0
903 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Outstanding
Customer Service
Quality
Value
I highly recommend this company, they've just completed some work for us to a high standard. They were polite, friendly and professional.
Customer in Greater Manchester Posted on 22/06/2020 , work completed 22/06/2020
The trader replied (on 19/08/2020)
Good Afternoon Thank you for your kind review. We are so pleased you are happy with the service your received Warmest Regards All the Team at HEH
Boiler service
Customer Service
Quality
Value
Prompt service as usual Chevy arrived completed service efficiently have used H E H for years always courteous and friendly smartly dressed and always clean up after work done recommend them for any work required
Customer in Greater Manchester Posted on 11/06/2020 , work completed 11/06/2020
The trader replied (on 19/08/2020)
Good Afternoon Thank you for your very kind review and thank you for having us back over the years to carry out work in your home. We are so pleased you are happy with Chevy and the service you received. Thanks Again from all the Team at HEH.
High efficiency
Customer Service
Quality
Value
Had annual service done today by HEH. As always first class service xxx Engineer smart in appearance and polite. Service done in no time clean and efficient worker. Well done Thomas.
Customer in Greater Manchester Posted on 28/05/2020 , work completed 28/05/2020
You have got to read this!
Customer Service
Quality
Value
We required a new central heating boiler, a major cost and there are so many services available to choose from, but which option do you take? I gained an alternate quote, unknown to HEH then called the company to discuss our needs. Andy, the boss came out within a couple of days And we discussed the situation. He knew what was required and advised we did not need what I was previously advised by another heating company. He had great knowledge and after this a fitment date was arranged. All went according to plan and Dylan and George who attended, could not have conducted the job better. Complete installation completed as planned (we now have heating and hot water) Both engineers knew their stuff, fitted the new boiler and pipework to an exacting standard. All I can say, as an expensive purchase such as this, you want to make sure you appoint the right company. Without doubt! this is the company you need to use. 5 star!
Michael in Derbyshire Posted on 21/05/2020 , work completed 21/05/2020
The trader replied (on 19/08/2020)
Good Afternoon Michael Thank you so much for your kind review. You are right about a new boiler installation being a big job and a costly one too. Andy has had many years in the gas industry and will only offer the best & honest advise when conducting any work including quotes. He will only have the best engineers working alongside him also. The office staff are always on the other end of the phone should you have any concerns with your new boiler and controls. If you need any assistance during the winter months please do not hesitate to contact us. We look forward to seeing you in the future for your annual boiler services. Warmest Regards All the Team at HEH
Excellent service
Customer Service
Quality
Value
We contacted HEH as our boiler had broken. They came out with a couple of hours of calling them and advised we needed a new boiler. The boss of the company came out to give us a quote and today we had our boiler fitted. The two lads that did the work were professional and efficient. I was very impressed that they cleaned up and hoovered after them. They've done a fantastic job and we will be using them again in the future. Highly recommended. Thank you.
Customer in Greater Manchester Posted on 14/05/2020 , work completed 14/05/2020
Great experience
Customer Service
Quality
Value
The engineers are always on time, they send you a text when they are near. Always friendly and explained exactly what the issue is and options to fix in a manner I could understand, we had radiators that had stopped working and needed some repiping. Really happy with the service thank you.
Customer in Greater Manchester Posted on 08/04/2020 , work completed 08/04/2020
Great work at a time of crisis
My boiler packed up during the Covid-19 crisis, but HEHUK came along and fitted a new boiler doing a superb job and leaving everywhere clean and tidy. I can't praise them enough they worked so hard under extreme circumstances, having to distance themselves, and were extremely courteous and polite. I would have no hesitation in recommending HEHUK.
Customer in Greater Manchester Posted on 08/04/2020 (Reviewer did not use service)
Exceptional workmanship, fully deserving of their 5 star rating. First class professionalism and customer service from beginning to completion.
Customer Service
Quality
Value
I can honestly say, hand on heart we are so happy with our new Combi boiler and Central Heating system. I wasn't home when the surveyor came to review our property but my husband tells me it was the owner of the company, Andy who conducted a thorough inspection and answered all the questions he raised. Andy was very professional and knowledgeable, fully explaining what the job would entail. There was no sales push or any urgency to agree to anything and my husband felt totally relaxed. The quote was sent via email the following day. The date was set for the following week and right on time, Adam and Chris turned up to complete the work. These 2 gentlemen were outstanding. So efficient, hard working and spotlessly clean. I cannot express how thrilled we are, not only with the work they carried out but with the speed in which it was completed in. We had a fire & back boiler removed from the living room. A hot water tank removed from the bedroom, a cold water tank removed from the loft. We then had a combi boiler fitted in the kitchen and all new radiators fitted throughout the house - all completed within 2 days. Fantastic !!! we couldn't have asked for a better service. Even their office staff are so helpful and attentive, maintaining contact either by email or by telephone to ensure everything was being completed to our requirements. What a pleasure to deal with such a fabulous company and I would eagerly recommend High Efficiency Heating - Exceptional workmanship.
Customer in Greater Manchester Posted on 04/04/2020 , work completed 19/03/2020
The trader replied (on 19/08/2020)
Good Afternoon HEH would like to say a massive Thank you for your very kind review. We are so pleased that you are happy with the services we provided. Adam and Chris really enjoy what they do. HEH have always followed strict customer care and cleanliness even more so now during Covid-19 The office staff are always on the other end of the phone should you have any concerns with your new boiler or controls and are always happy to help. Should you need any assistance during the winter months please do not hesitate to contact us Warmest Regards All the Team at HEH
Exceptional service
Customer Service
Quality
Value
We've been in HEH's Home Care Heat Plan for 2 years now and only wish we'd known about this company earlier. What an improvement on our previous provider! Andy and his team are always reliable, thorough, professional and thoughtful. They actually care about their customers. We highly recommend them.
Customer in Greater Manchester Posted on 02/04/2020 , work completed 25/03/2020
Exeptional service provided
Customer Service
Quality
Value
A prompt, eliable, thorough and efficient job. The staff were respectful, polite, helpful and thoughtful.
dorothy, Greater Manchester Posted on 30/03/2020 , work completed 30/03/2020