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High Efficiency Heating UK Ltd

5.0

846 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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5.0
846 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt & professional
Customer Service
Quality
Value
Full central heating fitted and boiler, fitted as per quotation and time. Very good workmanship, very helpful answered all questions. Very clean and tidy, a pleasure to have them in the house. Could not have a better company to do the work.
David, Cheshire Posted on 05/02/2019 , work completed 05/02/2019
Wouldn't use anyone else
Customer Service
Quality
Value
First used HEH 2 to 3 years ago at old house. So impressed with service we've used for all our heating problems and requirements, including a new Worcester Boiler. I can honestly say the service is 1st class. From the ladies in the office to all the engineers who have undertaken work for us. Everything is explained fully and in an easy to understand way. The work is carried out professionally and efficiently. The engineers are friendly, courteous and knowledgeable. It's great peace of mind to find a company like this and I would recommend to all. Thanks to all at HEH
Customer in Greater Manchester Posted on 30/01/2019 , work completed 24/01/2019
Leaking radiator
Customer Service
Quality
Value
Called this morning about a radiator with a small leak. They said they would contact one of their engineers and ring me back with a time. They rang back and the engineer arrived within two hours The leak was solved quickly.
Customer in Greater Manchester Posted on 30/01/2019 , work completed 30/01/2019
The trader replied (on 06/03/2019)
Good Morning Thank you for taking the time to leave us a kind review. We are pleased you are happy with our quick response. If you require any further assistance please do not hesitate to contact us Warm Regards All the Team at HEH
Highly recommend
Customer Service
Quality
Value
Upstairs radiators fitted. Received text that engineer was on his way. Arrived promptly despite the snow. Job completed to the highest standard (as always). Boiler also serviced. I can't recommend them highly enough. Wouldn't go anywhere else.
Customer in Greater Manchester Posted on 30/01/2019 , work completed 30/01/2019
The trader replied (on 05/03/2019)
Good Afternoon Thank you for your lovely review. We don't let the snow stop us attending our most valued of customers. We are just so pleased that you are happy with our services. Thanks Again :) Warmest of regards All the Team at HEH
Great Work Again
Customer Service
Quality
Value
From start to finish; all work carried out by HEHUK Ltd is professional and fit for purpose. I particularly like the SMS updates telling you when the appointment was booked; giving a reminder; and telling you the name of the engineer who will be turning up at your property.
Customer in Greater Manchester Posted on 30/01/2019 , work completed 03/01/2019
The trader replied (on 05/03/2019)
Hi Thank you for your kind review. WE are so pleased you are happy with there services we provide including our SMS service. We like to keep our valued customers up to date with details of their appointments. Thank you for having us carry out work in your home and we hope you would consider s in the future. Warm Regards All the Team at HEH
Boiler service
Customer Service
Quality
Value
I have been with High Efficiency Heating for 2 years. It is one of the best services . Good communication . Great Efficiency ! I am very happy.Many thanks. I do not worry about my boiler any more.
Customer in Greater Manchester Posted on 27/01/2019 , work completed 19/01/2011
The trader replied (on 28/02/2019)
Good Afternoon Thank you for your continued custom over the years. We are so pleased you are happy with the services we offer. It means a lot to us that we can keep your mind at ease with regards to your boiler. For any assistance in the future you know where we are. Warm Regards All The Team at HEH
Excellent service
Customer Service
Quality
Value
Atag boiler fitted. Turned up when they said on time. Polite, friendly. Fitted the boiler in the time stated. Charged the price which was quoted, no extras. Cleaned up after themselves. Would definitely recommend this company.
Carol, Cheshire Posted on 26/01/2019 , work completed 26/01/2019
Impressed
Customer Service
Quality
Value
Came out the same day I phoned. Although they were really booked solid, when I said I had no hot water or hearing they managed to fit me in. Great service and problem solved. Thank you from a very satisfied customer
Customer in Greater Manchester Posted on 25/01/2019 , work completed 25/01/2019
The trader replied (on 28/02/2019)
Good Afternoon We are so pleased you are satisfied with our services. We will always try and prioritise emergency's no matter how busy we are. Thank you for having us. Warm Regards All the Team at HEH
Quick and efficient
Customer Service
Quality
Value
Early morning call to HEH due to a leaking boiler. immediate response and engineers visit within 2 hours. Identified problem and agreed worth contacting Worcester Bosch due to guarantee. Helpful advice and as discussed Worcester Bosch engineer arranged for next day to address under the guarantee. I couldn't fault the service provided by HEH from the initial telephone call to the engineers visit both helpful and informative. As a result we were left feeling confident in the service provided;
Customer in Greater Manchester Posted on 23/01/2019 , work completed 23/01/2019
The trader replied (on 28/02/2019)
Good Afternoon. Thank you for your kind review. We are so glad we could be of help to you. We have a very good relationship with Worcester Bosch and will always ensure that our customers receive the highest standards of service. Thank you for having us carry out work in your home. For any further assistance please do not hesitate to contact us Happy to Help :) All the Team at HEH
Central Heating
Customer Service
Quality
Value
The wonderful engineers that fitted our boiler were punctual, courteous and friendly. They updated us as the work went on, answered all the questions we had and did not leave until they we were happy we really knew how to use the boiler. We would definitely recommend this company and use them again in the future.
Customer in Greater Manchester Posted on 23/01/2019 , work completed 22/01/2019
The trader replied (on 28/02/2019)
Hi Thankyou for taking the time to leave us such a lovely review. We do pride ourselves on our customer services and are so pleased you were happy with the Engineers. If you need any assistance with your new boiler or controls please do not hesitate to contact us. We look forward to seeing you again in the future for your annual services. Warm Regards All The Team at HEH