Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

977 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

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5.0
977 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
No hestatation in recommending
Customer Service
Quality
Value
From the first enquiry leading to a quotation then boiler installation this company were first class. Professional, efficient, corrects, knowledgable and reliable. I had a Worcester combi boiler fitted at short notice with no fuss or stress. Just a very professional service from all concerned from admin to installation
Customer in Greater Manchester Posted on 20/12/2020 , work completed 19/12/2020
The trader replied (on 12/01/2021)
Good Afternoon Thank you for your kind review. And thank you for considering us for a recommendation. We are so pleased you were happy with the service you received. We hope that you are getting all of the benefits from your new Worcester boiler and its guarantee. Should you need any assistance with your new boiler or controls please do not hesitate to contact us. Warmest Of Regards From all the Team at HEH
Brilliant Bosch Boiler Installation
Customer Service
Quality
Value
HEH replaced the boiler in our old house, and were our first port of call when we moved and in need a of new boiler in a new location as part of a full modernisation. Andy (The Boss) did the survey, confirming it could go where we wanted it, recommended a boiler that could fit into a cupboard, whilst satisfying my inner geek offering a smart thermostat. Also including connecting the gas hob, and decommissioned the gas fire at the same time. The quote was delivered promptly, and was competitive. Deposit paid, and the fitters booked, Dave & George turned up on time, smart, polite, friendly, and with a bit of personality that made it quite enjoyable! Rather than just throw the boiler on the wall, they asked our preference for pipe locations, explaining ways they can do it, to ensure we were happy, nothing was too much trouble. The pipework is neat and tidy (something the wife was concerned about), they explained why pipes were run in certain ways to meet regulations, and the boiler is a vast improvement on the the previous one. It was a long day for the lads and not one complaint. A follow up call from Sharon the next day to check everything was OK. It was straightforward from start to finish, and we're delighted with the boiler and installation, the team are a credit to HEH.
Customer in Greater Manchester Posted on 19/12/2020 , work completed 17/12/2020
The trader replied (on 12/01/2021)
Good Afternoon Wow, Thank you for your great 5 star review. It is much appreciated. Also thank you for having us carry out work in your new home. We are so pleased that you were happy with the service you received and yes you are right our engineers have a lot of personality especially Dave and George, however professional. Our engineers will always explain a job to our customers no matter how big or small as its important to us to know that our customers understand the works that is to be carried out in their homes. We hope you are enjoying the benefits of your new boiler and controls. Should you need any assistance please do not hesitate to contact us, otherwise we look forward to seeing you again for your annual boiler service Thank You Again Warmest of Regards From All of The Team at HEH
5 star family company
Customer Service
Quality
Value
Annual service detected a possible problem and referred immediately to Vaillant so as to be sorted by Christmas. Friendly efficient people and more importantly honest and know their job. Wouldn’t use any other company now
Customer in Greater Manchester Posted on 17/12/2020 , work completed 17/12/2020
The trader replied (on 12/01/2021)
Good Afternoon Thank you for your lovely review. Your comments go to show how important it is to have your gas appliances serviced annually. We are just so glad that we could diagnose a potential problem and that you had sorted just in time for Christmas. We are so pleased that you would consider us for your future heating needs. Warmest Of Regards From all the Team at HEH
Good service once again
Customer Service
Quality
Value
I've used High Efficiency Heating quite a few times and each time they have risen to the occasion ranging from simple (but not for me) problems to the more complex.
Customer in Greater Manchester Posted on 17/12/2020 , work completed 16/12/2020
The trader replied (on 12/01/2021)
Hello Thanks for your great review. It is much appreciated. HEH will rise to any challenge no matter how big or small for our customers. We hope that your heating system is now keeping you warm during these uncertain times. Thank you again From all of the Team at HEH
Repair and Service
Customer Service
Quality
Value
Andy provided us with the best solution at a very reasonable price. The work was carried promptly and efficiently and in a thoroughly professional manner. We are extremely happy and would not hesitant this company.
Customer in Greater Manchester Posted on 03/12/2020 , work completed 03/12/2020
The trader replied (on 12/01/2021)
Good Afternoon Thank you for your kind review. Andy will always find the best and most cost effective solutions for all of our customers we are so pleased you were happy with the quick response and service you received. If you need us in the future please don't hesitate to contact us. Thanks Again From All The Team at HEH
Brilliant Service
Customer Service
Quality
Value
Had a smart meter fitted and was informed by the fitter that I had a Gas leak. I always use HEH so phoned immediately , Leanne was so good and booked an appointment for me. Andy came round, detected and fixed the problem within the hour. These people are so customer friendly and efficient. I highly recommend them. Thank you .
Customer in Greater Manchester Posted on 26/11/2020 , work completed 26/11/2020
The trader replied (on 08/12/2020)
Good Afternoon Thank you for your very kind review. We are so happy we could be of assistance to you with your gas leak so quickly. Its important to us that our customers are safe in their homes and will always prioritise emergencies no matter how big or small. We hope your gas appliances run smoothly over the winter months but should you need us please do not hesitate to call Warmest Regards From all the Team at HEH
5 Star company
Customer Service
Quality
Value
Just had my boiler serviced for another year. Engineer on time and as efficient and professional as always. In fact any communication with this company is always 5 star and a pleasure to do business with.
Customer in Greater Manchester Posted on 26/11/2020 , work completed 26/11/2020
The trader replied (on 08/12/2020)
Hello Thank you for your lovely review. It is an absolute pleasure carrying our work for customers like yourself! We are so pleased you were happy with the service you received. Now that your annual boiler service has been carried out your boiler should run smoothly and efficiently during the winter months however should you need us for anything you know where we are. Warmest Regards From all the Team at HEH
Excellent Service
Customer Service
Quality
Value
Woke this morning to a leaking boiler so rang High Efficiency Heating. They were extremely busy but managed to get an engineer to me to look at the problem. Once the engineer saw the boiler he had it fixed in half an hour giving us our heating and hot water back. Great service and reasonable price. High Efficiency from the call taker to the engineer, can definitely recommend these for your boiler needs.
Customer in Greater Manchester Posted on 16/11/2020 , work completed 16/11/2020
The trader replied (on 08/12/2020)
Good Afternoon Thank you for you kind review. HEH will always try to priorities emergency's even in our busiest months. We are so happy we managed to repair your boiler for you and thank you for considering us for recommendation. Warmest of Regards From all the Team at HEH
Heh High Efficiency Heating UK
Customer Service
Quality
Value
Heh High Efficiency Heating UK. 9/11/2020. New ignition sensor. 12/11/20 New PRV Sensor Cartridge. I have always used Andy Baxter to fix my boiler. He & his company are 100% Trustworthy & Reliable. He knows his business inside out. He has been in the business for 35 yrs. Tells you exactly what needs doing & how much it will cost upfront. Invoices provided for the work carried out. Has lovely, polite, friendly staff working for him who are very helpful. I would never use anyone else. I would 100% Recommend Heh High Efficiency Heating to everyone all of the time!
Customer in Greater Manchester Posted on 12/11/2020 , work completed 12/11/2020
The trader replied (on 24/11/2020)
Hello Thank you so much for your very kind review. And thank you for continuing to be customer of HEH. It really does mean a lot. We are so happy that we managed to get your boiler back working for you in time for the winter. If you need any further assistance with your heating in the future you know where we are. Thankyou again Warm Regards From all of the Team at HEH
First Class
Customer Service
Quality
Value
Replacement boiler needed, Andy Baxter surveyed, no fuss, no hard sell, gave options and fully detailed quote for replacing existing boiler and pipe work and explained process of installation, professional on the outset. The two engineers who came and installed are a credit to the company, clean, tidy, polite and considerate to our needs, they were a pleasure to have them working in our home. The workmanship is outstanding, attention to detail went far beyond our expectations, no mess and no disruption. We have no hesitation in recommending High Efficiency Heating to anyone. Many thanks Andy!!! Regards G.T
Gerry T in Derbyshire Posted on 12/11/2020 , work completed 11/11/2020
The trader replied (on 24/11/2020)
Good Afternoon Gerry Thank you for your very kind five star review. It is much appreciated. We are so pleased that you were happy with the service you received from our installation Team. We hope you are enjoying the benefits of your new boiler especially with the colder months fast approaching. If you need any assistance with the boiler or the controls in the future please do not hesitate to contact us. We are always happy to help. Warmest of Regards From all the team at HEH