Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

791 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
791 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Had a radiator removed and a new supplied and fitted.
Customer Service
Quality
Value
Had a radiator removed and a new one fitted. Have used HEH numerous times and they have always been professional, reliable, courteous and respectful. They give you a proposed time and always text before arrival. The work carried out is always too and excellent standard, prompt and extremely clean. Very pleasant staff from admin to the plumbers. Cannot recommend highly enough.
Tracey in Greater Manchester Posted on 04/05/2023 , work completed 04/05/2023
The trader replied (on 10/05/2023)
Good Morning Thank you for your very kind review and thank you for using our company for your central heating requirements. It really does mean a lot. We are so pleased that you have been happy with the services and customer care that you have received from our engineers to admin staff and our communication services such as receiving a text message. We like to keep our customers up to date with their job details and time slots as much as possible. We hope that you are enjoying the benefits of your new radiator. Warmest Regards From all the Team at HEH
Great work clean and tidy and informative
Customer Service
Quality
Value
The engineer came to service our boiler and was very clean and tidy and informed us why the boiler was losing pressure, very helpful and informative
Customer in Derbyshire Posted on 04/05/2023 , work completed 04/05/2023
The trader replied (on 10/05/2023)
Good Morning Thank you for your kind review. It is important to us that our customers understand the running of their boilers and how to get the best out of them. We are so pleased that you were happy with our services and the customer care from our engineer. Warmest Regards From all the Team at HEH
New Boiler Fitted
Customer Service
Quality
Value
I've had High Efficiency Heating servicing my old boiler for some years now. I'm so pleased I stuck with them when I needed a new boiler and I wasn't persuaded by others to go elsewhere. The fitting team they sent were excellent. Highly professional as well as neat and tidy. Mine was not an easy fit but they coped admirably despite having to negotiate behind three kitchen cupboards. I would recommend High Efficiency Heating for all gas appliances work.
Customer in Derbyshire Posted on 30/04/2023 , work completed 13/04/2023
The trader replied (on 04/05/2023)
Good Afternoon Than you for your great review and thank you for being a valued customer of ours over the years. We are so pleased that you decided to chose us to complete your new boiler installation and that you were happy with the service provided by our engineers. No job is to big or small for our Team. They will always find a way. If you need any assistance with your new boiler or controls please do not hesitate to contact us Warmest Regards From all the Team at HEH
Excellent customer service
Customer Service
Quality
Value
HEH are first class in every aspect. Their customer service is brilliant. They are informative and so very helpful. The team who fitted my new boiler today were very professional and friendly and also very respectful and worked cleanly. Thank you again.
Customer in Greater Manchester Posted on 26/04/2023 , work completed 26/04/2023
The trader replied (on 04/05/2023)
Good Afternoon Thank you for your great review. We hope that you are enjoying all of the benefits of your new boiler. We are so pleased that you were happy with the level of customer care that you received from our engineers while carrying out works in your home. If you require any assistance with your new boiler or controls please do not hesitate to contact us Warmest Regards From all the Team at HEH
New heating system for commercial premises
Customer Service
Quality
Value
HEH installed a commercial heating system at our premises in 2019. We’ve been very happy with their initial installation and annual service, that for an extended showroom development we invited HEH to undertake the works. We’ve had good advice from Richard and all of the fitters have been great.
Customer in Greater Manchester Posted on 21/04/2023 , work completed 21/04/2023
The trader replied (on 04/05/2023)
Good Morning Thankyou for your great review. We are so pleased that you have been happy with our services over the years and we thank you for giving us the opportunity to carry out big projects for you such as helping to get your recent showroom up and running. We hope that your business is doing well and we look forward to seeing you in the future for your boiler maintenance. If you need us before then you know where we are. Warmest Regards From all the Team at HEH
Another satisfied customer
Customer Service
Quality
Value
The engineer called as planned but unfortunately my doorbell wasn't working. The office called me and said he would call back and he arrived within an hour. He assessed the problem and promptly carried out the necessary work. He had a very pleasant manner and explained to me what needed to be done. He was very efficient and I would certainly recommend High Efficiency Heating to anyone thinking of using this company.
Customer in Greater Manchester Posted on 19/04/2023 , work completed 19/04/2023
The trader replied (on 04/05/2023)
Good Morning Thank you for your lovely review. HEH will always try to return to customers if we do not gain access during the allocated time slot for whatever reason. We are so pleased that you were happy with the service that you received from our engineer and the works that he carried out. Warmest Regards From all the Team at HEH
Great company. Service is excellent.
Customer Service
Quality
Value
I have had a boiler service and a part replacement today. The engineer was on time. Excellent service. Professional and Efficient. I have been with this company for a few years now. I am very happy with the service and my boiler. Thank you so much.
Customer in Greater Manchester Posted on 14/04/2023 , work completed 14/04/2023
The trader replied (on 18/04/2023)
Good Afternoon Thank you for your kind review and thank you for having us carry out works for you over the years. We are so pleased that you have been happy with our services and time keeping. We hope that your boiler is running smoothly again Warmest Regards From all the Team at HEH
Heating module
Customer Service
Quality
Value
As always , engineer came as organised, solved the problem quickly and successfully . Very helpful engineer who sorted all out.
Customer in Greater Manchester Posted on 12/04/2023 , work completed 12/04/2023
The trader replied (on 14/04/2023)
Hello Thank you for your great review. We are pleased that you were happy with the service that you received and that we managed to get your heating system up and running smoothly again. Warmest Regards From all the Team at HEH
Thoroughly recommend!
Customer Service
Quality
Value
Have had High Efficiency Heating contract for more than 10 years, they are brilliant. Just been out and solved a problem quickly and efficiently.
Pauline in Warrington Posted on 06/04/2023 , work completed 06/04/2023
The trader replied (on 14/04/2023)
Hello Pauline Thank you for your lovely review and thank you for being a valued customer of ours over the past 10 years. It really means a lot. HEH like to solve problems no matter how big or small. We hope that your heating system is running smoothly and efficiently for you Warmest Regards From all the Team at HEH
Brilliant work and great attention to detail
Customer Service
Quality
Value
Have used this company on a couple of occasions and would highly recommend. They noticed a mark on two of new radiators (I couldn’t see it) and so fitted them, then come back to replace. Also refitted eco home system we had bought from old property. Couldn’t be happier
Customer in Warrington Posted on 29/03/2023 , work completed 29/03/2023
The trader replied (on 30/03/2023)
Good Morning Thank you for your lovely review, we are so pleased you were happy with the service that you received HEH would never leave any appliance that we install with any defects no matter how big or small. Thank you for having us carry out works in your home Warmest Regards From all the Team at HEH