High Efficiency Heating UK Ltd

Although I was getting hot water through the system, the central heating was not working. I phoned the company and they sent an engineer the same afternoon to check the problem. He found the cause was a faulty valve and it needed replacing. The office called me within the hour with a price for the complete job and a very quick appointment. They arrived exactly on time and completed the work cleanly and efficiently as usual. This is now the third time I have used this company and would highly recommend them. 100% Thank you

We had 4 radiators replaced yesterday. Andy came to do the quote and Dave and Ethan came to remove the old ones and fit the new. They arrived on time and were very polite and tidy - there was absolutely no trace of anyone having been in the house after they'd left. Very pleased with the work done. Would definitely use HEH again.

One of the radiators was leaking which happened on a Sunday morning. My call was answered straight away, I received a text message when the engineer was on his way and he arrived within 50min after the call. He fixed the issue, checked the other radiators and answered all of my questions. He also communicated clearly what information he would feed back to the letting agent. I'm very happy with HEH and their level of service.

I’ve had my boiler serviced and maintained by these guys for the last 5 years and their service and professionalism cannot be faulted.

High Efficiency Heating came recommended by a work colleague and I am so glad we chose them to replace our 13 year old Combi boiler with a new one. The quote was detailed and received the same day by email. Once we gave them the go ahead we were given a date for fitting for the following weekend which was brilliant as our old boiler was leaking. The two guys arrived on time and were really nice and very polite. They did a great job and explained everything they had done in detail and made sure we understood how the controls worked before they left. Its always a bit nerve racking using a new company but we were so pleased we had chosen High Efficiency Heating and wouldn't hesitate to use them again. Our little home was treated with the respect it deserves and my faith has been restored.

As my boiler was still under warranty I reached out for help to set my timer clock as I'd forgotten how to do since it was installed in March. Same day visit from the lovely Richard who sorted it and took time to advise me on how to maximise my heating efficiency Great service

Simply the best! Fantastic service and quality of workmanship. Extremely professional, friendly and courteous engineers arrived exactly when they said they would after receiving a text message to confirm their arrival time. The job was completed without any hassle, leaving everything clean and tidy exactly as it was before. Simply the best and highly recommended to all. Many thanks to Andy and all the team!

Booked my annual service as usual, given a morning appointment. The engineer texted me when he was on his way. Thorough service completed in half an hour, no mess. Friendly and professional. Paid by card, receipt received via email within minutes.

This company cannot be recommended highly enough. I rang at 8 am as I had no heating or hot water. An engineer was here 2 hours later and solved the problem very quickly and efficiently. You can't get better than that

I had a new boiler installed by HEH a few months ago but obviously, it was not used for the central heating until about a month ago. At 5.30 this evening I went to the thermostat to turn it on and there was a message that the pressure was low. Got out the handbook which was as clear as mud and finished up phoning the out of hours number. The call was answered by Billy who explained to me what to do but as the boiler is situated in a very awkward position and I can't see underneath it he came straight round to help me. It turned out that following his instructions I had managed to increase the pressure so he just checked to make sure everything was OK. By 6.15 I had heat and Billy was on his way. A very efficient and polite young man. Thank you.

All the heating engineers Dave , Jack , Ethan and George were most welcome in my home . Polite , kind and efficient in their work .They are a credit to the company and I cannot praise them highly enough . A fantastic job done by a great team of lads . Thank you .

As usual, very polite young man carried out the agreed work. Excellent service and on time as always. I’ve used this company for 5 years and wouldn’t go anywhere else. Would highly recommend HEH, even the office staff very efficient and friendly.

Annual service on boiler and first service on a gas fire that had not been recently serviced. Superb service on both but excellent checks and cleaning on the gas fire which is now better than it has ever been. Feel very safe using the fire now.

I phoned HEH this morning to report a fault on the boiler. An engineer arrived within two hours an made a thorough check on the boiler. He replaced ignition parts and heat and hot water were quickly restored.

From the initial consultation to completion of the work HEHUK provided us with a great service. Very happy with the vertical radiator and plinth heater. Would definitely recommend without hesitation.

Excellent service from quotation to installation. Knowledgeable people, very thorough, made sure floors were protected and cleaned up fully once work complete. Excellent run through on operation of the ‘boiler’ and willingly answered all my questions before, during and after installation

The Boiler was serviced Quickly and efficiently The Engineer was professional confident polite and careful Highly recommended

From the initial visit & quote by Richard, dealing with the admin team regarding booking, financing & then rearranging the install at the last minute, to the team who carried out the installation, everyone at HEH was polite & courteous, helpful & most informative. The work was finished within the given timescale, the controls were fully explained & everything was left clean & tidy. The install team of George, Dylan & Jack were a credit to the company. HEH were recommended to me & I would not hesitate to do the same for anyone looking for an efficient professional service

A scheduled three day job that was carried out professionally, efficiently, on time, and considering the extent of the work, with little mess. In all, the team comprised of Dave, George, Ethan and last but by no means least, Jack. Each and everyone of them a credit to a great company. I had been anxious from the get go as it was such an undertaking but after witnessing them in action, I had confidence in their skills. I was asked to check each part of their work before starting another to see if I was satisfied with the outcome. Nothing was too much trouble. I cannot praise them highly enough, thank you gents. I have been in contact with everyone involved from the outset, senior management Andy and Richard, office staff Leanne and Louise (who are all lovely) and been given relevant information, help and advice at all times. I would not hesitate in recommending this company. I cannot finish without thanking Dave in particular. After scrambling about under my floorboards, he uncovered a treasure that has been hiding for almost forty years - a small jewelry box of my late mum's containing my daughter's silver christening bracelet and other precious items that my mum had bought for her. I was elated and so was Alex my daughter. Thank you sir. High Efficiency Heating (UK) Ltd I tip my hat to you all.

I asked Richard at HEH to assess a fault on my heating system and he identified a failed control valve. I also asked for help with installing a Nest smart thermostat. Richard was helpful throughout and accommodating with the timing of the work. In my case, I sourced the equipment and Richard fitted it. I'm very happy with the service.

Another service completed without any issues. Every engineer that has visited my house has been very professional and courteous. I would definitely recommend HEH.

Engineer arrived to service our Combi boiler, work carried out quickly and everything left neat and tidy, great service, I would not hesitate to recommend High Efficiency Heating UK.

We selected this company from 3 quotations. The difference in price was minimal but the company was recommended by family members. The quotation, given personally, was the most comprehensive, detailing fully the parts needed and the time it would take to complete the work. The workmen arrived on time. They were pleasant, polite and reassuring when we asked any questions. The boiler was in the garage and on completion, the two men cleaned up the area! The workmen clarified the boiler's workings, explained how the control panel worked-to both my husband and myself -and left us with the product pack. Obviously we were in contact with their office re payment etc. Their office staff were equally as pleasant and helpful. Would have no hesitation in recommending the company.

Routine boiler service, got a text message to say on the way arrived within fifteen minutes, the engineer was polite, professional & gave helpful advice re boiler settings. Would highly recommend the company.