High Efficiency Heating UK Ltd

Had new combi boiler installed and existing boiler and tanks removed. From initial advice and quote to completion, the service was excellent. Arrived on time and all work was carried out extremely efficiently. Would have no hesitation to recommend to anyone.

Appointment was easy to do, communication from HEH was excellent. I knew exactly when the engineer would arrive. Regular texts to confirm the appointment. He arrived at the agreed time answered all my questions, provided information at the end of the service and left the area clean and tidy Great job

HEH fitted my boiler and have serviced it for the past 14 years. this week my energy provider changed the meter and condemned the gas supply with a leak, so I had no heat, hot water, or gas hob. I rang HEH and two engineers were out within a couple of hours, checked all the appliances but were unable to find the leak. Came back today (36 hours later) to rip up floorboards and try to trace it in the pipes, no joy. Andy came out, looked over the situation and made a perfectly acceptable suggestion that didn't involve ripping into the walls or pulling up the tiled bathroom. The lads did the work, cleaned up after themselves and even the bill wasn't as horrendous as I'd thought it might be. They've also always done a really good job on the servicing and the odd emergency call out over the years with friendly efficient and tidy engineers.

The engineer arrived at the time stated, worked confidently and efficiently was very courteous, cleaning everything and taking away all the rubbish we are very pleased with all aspects of the job, from the initial quote to installation.

Tradesmen were professional and friendly. Work carried out to excellent standards. From booking a new boiler to them completing the work has been timely and carried no problems or issues. I will definitely use again....highly recommend.

I have used HEH for the annual gas boiler service for several years and they have always given excellent service. Dylan came this morning (27 August) and his workmanship was first class. I would certainly recommend HEH to anyone looking for peace of mind with their gas installations.

I was told to expect someone between 10:00 and 12:00 and the engineer was at the door by 10:00. He was smartly dressed in a uniform with the company logo showing. The vehicle he arrived in reassured me that he wasn't just a man with a van because the livery on his vehicle made it clear what company he was from so there was no ambiguity. He came into my house ran checks on my boiler fixed the problem very quickly and also provided some information about it so I learned something too! After fixing my boiler he tidied up and left no mess whatsoever. He was cheerful and friendly and a pleasure to meet and charged a reasonable price for the work he had done. I received an invoice electronically and paid by card. Very smooth from start to finish and I have no problem recommending this company to my family and friends - I will definitely use High Efficiency Heating UK Ltd again! :o)

Andy Baxter is excellent. He has given us continued advice during the renovation of our 1950s' house. Always adheres to safety during pandemic. His knowledge and experience have been invaluable. We are so pleased we chose HEH Heating for our heating installation and service contract.

Dave and Liam did a great job of fitting and relocating a new radiator. Cleaning as they worked. Knew exactly what was needed, very professional and friendly. Turned up on time and I was kept in the loop throughout. Used heh on several jobs around the house and never been disappointed. Keep up the great work.👍

HEH have been looking after our heating system for around a decade now and we've had nothing but excellent service from them. Their customer care is second to none.

We have been using HEH now for several years and have always been happy with their work. This job was boxing in some radiator pipes in our living room. The job was done to a high spec and the room was left clean. They also serviced our boiler. I always recommend HEH whenever the opportunity arises.

Developed leak in boiler. Telephone call to HEH out of hours engineer who gave us good advice and arranged visit next morning. Arrived as promised and replaced part efficiently. Impressed with HEH Covid arrangements despite the government’s relaxation on masks etc. Given our experience we would recommend HEH.

As the previous house owner was a customer for years, I decided to stick with them. I asked them to remove the old gas fire and back boiler so I could get the fireplace removed and the area prepared for a different fire. Andy 'The Boss' came out to assess the job and told me he'd also return to advise on the replacement (I was hoping to use a gas fired 'wood burner' stove, I'd brought with me), once I'd had the fireplace removed. On the day, the guys not only removed the fire and boiler but said, as they'd done it so quickly, they'd get the fireplace out too. All done very quickly, efficiently and cleanly! They've taken photos of the area and made suggestions on what can be done so I can install my stove, as the current space isn't quite big enough. The fire and boiler have been taken away and the fireplace and rubble, neatly stacked outside. Masks were also part of their uniform! Super impressed with this company.

I have used HEH for over 14 years now and would always use them for any plumbing and boiler work. I contacted HEH about moving my existing combi boiler from one wall to another in the kitchen, they did a brilliant job and the pipe work was clean and laid in nice lines. Communication with the office was also easy and they did the work as agreed.

Have used HEH for many years and would recommend them for any work involving Central Heating and Plumbing.

The two gentlemen Dilan and George who carried the job were professional during the whole day when they were working. They were very courteous and polite and pleasant. They left the place clean and tidy after finishing the job. We were very impressed with their workmanship. Dilan was very patient when setting the system on the mobile phone, which was causing a lot of issues in allowing to download the apps. He fixed the problem patiently and never showed any disgruntling. We are very satisfied and would recommend High-Efficiency heating to our friends and family without any hesitation

HEH installed my new boiler 7 years ago to a high standard. Since then they have serviced it every year. Their communication to punctuality is excellent.

I have used High Efficiency Heating several time now and found them to be professional in every aspect of their work. I feel safe having had them do a job for me and know that the service or job was done by people who care. A call was received to say they were on the way and as soon as they arrived they got on with the service. I strongly recommend HEH.

Top quality work done by a friendly and very helpful engineer. I have used this company for many years and the service I have always received has been perfect. Wouldn't use anyone else.

Have just had my annual boiler and fire service by HEH (UK) Ltd and as always really pleased with service. As always very professional and the lad did a brilliant job. My fire was cleaned thoroughly so it looks like new. The boiler also was checked thoroughly and as always I feel that I can totally trust HEH to do a brilliant job. Also their punctuality is impeccable and you even receive a text to let you know the engineer is on their way.

The guys that turned up were real professionals great job done and first class. Would recommend to anyone.

HEH carry out both annual support and maintenance on our, quite complicated, heating system. They do so with professionalism, great service, knowledge and excellent communication. Highly recommended.

We had a new boiler installed this week. The fitters arrived on time on the given date and completed the work within the day. All the work was carried out efficiently, Dave and his colleague were pleasant and very polite. Explained how the new boiler and remote thermostat worked. My wife and I completely satisfied with how the work was carried out. I would definitely recommend this company. The office staff are also very efficient and knowledgeable.

Really great service all the time, quickly carried out by competent engineers. Would highly recommend, for new boiler and their follow up service.

We had a new boiler installed this week. We agreed the quotation three months ago and given a start date of the 10th May (our choice). The fitters arrived on that date and completed the work within the given three days. All the work was done with almost no disruption. The fitters were pleasant and courteous and cleaned up at the finish. I would definitely recommend this company and have done so to family and friends. I have also found this company very approachable when speaking to the office.