High Efficiency Heating UK Ltd

We have been using HEH now for several years and have always been happy with their work. This job was boxing in some radiator pipes in our living room. The job was done to a high spec and the room was left clean. They also serviced our boiler. I always recommend HEH whenever the opportunity arises.

Developed leak in boiler. Telephone call to HEH out of hours engineer who gave us good advice and arranged visit next morning. Arrived as promised and replaced part efficiently. Impressed with HEH Covid arrangements despite the government’s relaxation on masks etc. Given our experience we would recommend HEH.

As the previous house owner was a customer for years, I decided to stick with them. I asked them to remove the old gas fire and back boiler so I could get the fireplace removed and the area prepared for a different fire. Andy 'The Boss' came out to assess the job and told me he'd also return to advise on the replacement (I was hoping to use a gas fired 'wood burner' stove, I'd brought with me), once I'd had the fireplace removed. On the day, the guys not only removed the fire and boiler but said, as they'd done it so quickly, they'd get the fireplace out too. All done very quickly, efficiently and cleanly! They've taken photos of the area and made suggestions on what can be done so I can install my stove, as the current space isn't quite big enough. The fire and boiler have been taken away and the fireplace and rubble, neatly stacked outside. Masks were also part of their uniform! Super impressed with this company.

I have used HEH for over 14 years now and would always use them for any plumbing and boiler work. I contacted HEH about moving my existing combi boiler from one wall to another in the kitchen, they did a brilliant job and the pipe work was clean and laid in nice lines. Communication with the office was also easy and they did the work as agreed.

Have used HEH for many years and would recommend them for any work involving Central Heating and Plumbing.

The two gentlemen Dilan and George who carried the job were professional during the whole day when they were working. They were very courteous and polite and pleasant. They left the place clean and tidy after finishing the job. We were very impressed with their workmanship. Dilan was very patient when setting the system on the mobile phone, which was causing a lot of issues in allowing to download the apps. He fixed the problem patiently and never showed any disgruntling. We are very satisfied and would recommend High-Efficiency heating to our friends and family without any hesitation

HEH installed my new boiler 7 years ago to a high standard. Since then they have serviced it every year. Their communication to punctuality is excellent.

I have used High Efficiency Heating several time now and found them to be professional in every aspect of their work. I feel safe having had them do a job for me and know that the service or job was done by people who care. A call was received to say they were on the way and as soon as they arrived they got on with the service. I strongly recommend HEH.

Top quality work done by a friendly and very helpful engineer. I have used this company for many years and the service I have always received has been perfect. Wouldn't use anyone else.

Have just had my annual boiler and fire service by HEH (UK) Ltd and as always really pleased with service. As always very professional and the lad did a brilliant job. My fire was cleaned thoroughly so it looks like new. The boiler also was checked thoroughly and as always I feel that I can totally trust HEH to do a brilliant job. Also their punctuality is impeccable and you even receive a text to let you know the engineer is on their way.

The guys that turned up were real professionals great job done and first class. Would recommend to anyone.

HEH carry out both annual support and maintenance on our, quite complicated, heating system. They do so with professionalism, great service, knowledge and excellent communication. Highly recommended.

We had a new boiler installed this week. The fitters arrived on time on the given date and completed the work within the day. All the work was carried out efficiently, Dave and his colleague were pleasant and very polite. Explained how the new boiler and remote thermostat worked. My wife and I completely satisfied with how the work was carried out. I would definitely recommend this company. The office staff are also very efficient and knowledgeable.

Really great service all the time, quickly carried out by competent engineers. Would highly recommend, for new boiler and their follow up service.

We had a new boiler installed this week. We agreed the quotation three months ago and given a start date of the 10th May (our choice). The fitters arrived on that date and completed the work within the given three days. All the work was done with almost no disruption. The fitters were pleasant and courteous and cleaned up at the finish. I would definitely recommend this company and have done so to family and friends. I have also found this company very approachable when speaking to the office.

I was let down badly by my usual gas servicer when my boiler failed over the bank holiday. One call to HEH solved all my problems. An engineer (Chevvy) called the next morning + diagnosed the problem. The company sourced a new fan + it was fitted (by Gareth) the next day which fixed the problem. Customer service and advice was faultless. I recommend them highly.

Excellent service and perfect job, arrived on time, text message sent to say they were on their way. The team of Dave and George were excellent. Polite young man clean workers and easy to communicate with. Quality of the work appears to be excellent system is working perfectly and to be honest you wouldn’t have known they were here. Can’t speak highly enough of the level of service and workmanship we received. Highly recommended.

Excellent service from ordering to booking the team to take out my fires to replacing them with new ones. The team will make sure you are safe at all times wearing their masks. Very pleasant team, nothing too much trouble and advising with what is best for space. l have thank you for great service.

Excellent service, prompt and efficient. Had my boiler up and running on the first visit and faulty part renewed a few days later.

I have had HEH out a couple of times, for various works completed as well as yearly boiler checks. Always 5* service. Amazing company that really values its customers. Even came a week early to our appointment.

HEH services my boiler today. Their engineer arrived in the 2 hour slot agreed wearing a mask. Was pleasant & efficiently carried out our service & advised a new pressure gauge was required but was covered under our plan. Within 1/2 hour they had phoned to say the part had been ordered & they will contact to arrange fitting once received. As always excellent service.

We were really impressed with the initial communication, giving us lots of clear notice of when the job would be done. Text messages to advise when the engineers were en route. The 2 engineers who carried out the work were friendly, smartly presented, wore face masks and laid dust sheets prior to starting the work. The work was carried out efficiently in a smart and tidy manner. Once the work was finished we were given a thorough explanation of the new system including help with setting up the apps on our phones. We can highly recommend HEH if anyone is considering similar work!

HEH are a very professional and efficient company. They are very reliable always attend when scheduled and try to go that extra mile to get the job done when specified. Very glad we used this company, who we highly recommended.

I've been a customer of HEH for a very long time, I can honestly say Andy and Sharron and their team are brilliant at what they do. Over the years I've had some breakdowns on my boiler, some at weekends and some in the evenings, Andy never makes me feel like that's a problem. The standard of work is always top quality, I know Andy wouldn't put up with anything less. I've just had my yearly boiler service, what a really nice lad who came, friendly and efficient, he spotted a problem and put it right. Thank you for the usual brilliant service.

Found the company to be efficient, effective and economical. Showed great attention to detail and explained in layman's language. Paid attention to Covid restrictions and were very courteous. No problem in rating them 5 stars.