High Efficiency Heating UK Ltd

First used HEH 8 years ago when we had a full central heating system fitted. Dust coverings were put down before the start of any work. Removal of the old system including the large water tank from the loft which was in itself a difficult job. After leaving them with all brewing info we went out and left them to it. Returning 4/5 later the team were just removing the dust covers. You would never know they had fitted a new heating system very room was spotless . HEH have carried out an annual service over the last 7 years and again been first class. We have recommended HEH to family /neighbours and friends all have had the same First class service. We would like to thank Andy & Sharon Baxter & all their team for all the work they have carried out for us.

Had boiler installed 11 months ago. Had issue which turned out to be unrelated to boiler but an engineer was scheduled to attend within the hour. I wouldn’t hesitate to recommend for boiler installation or after sales service. Friendly professional, experienced company

Liam and Dave from HEH came round to modify our existing heating system and install a new boiler, all new radiators and remove an old gas fire. We gave them a key and left them to do the work whilst we went to work at the office. They did a fantastic job, always pleasant and happy to help. They kept everything clean and tidied up after every day. They even collected our amazon orders when they arrived and let the electrician in to do other work when he came round also. Really happy with the end result (heat and hot water!) and the price was very good. Have already recommended them to my father in law and would recommend to anyone. Will get them back to install a plinth heater in the near future!

Great customer service when booking service. Engineer arrived at stated time and was friendly and professional. Will definitely use HEH again. Felt very confident that a thorough and competent service had been carried out. Highly recommend HEH

I always use HEH and they didn't disappoint this morning. On time, professional and a perfect service on my boiler.

From quote to install every step was clear and simple. George and Jack did an awsome job they were friendly and respected my property. My new boiler is spot on for my needs thank you so much to all the team .

Brilliant. We had a dead boiler and needed a new one urgently. The price was better than “the large national competitor,” the installation date was much sooner, and this came with a 10+ year guarantee which is just brilliant. End-to-end service was fantastic, they now have our business for good.

Highest standard of service. Had a heating issue, came out same day and fixed it. Been with them for years, no reason to go anywhere else.

We have just had a new boiler installed by Dave and Liam from HEH. Right from the initial enquiry, the survey and quote through to the installation. The service and professionalism has been outstanding. We were kept informed throughout the process with people arriving when they said they would and going out of their way to ensure we were happy with they work carried out. Excellent service throughout.

We have used this company for many years and always found them to be:- Very efficient, quality work, easy communication, very clean work, follow safe Covid practices.

From start to finish the servicing of our boiler and open fire was done to excellent standard by Dave. We were also informed by text when the engineer was on the way. Dave explained what I require for my open fire and possible options. Another appointment was arranged for me to see Andy who will assess my open fire requirement personally for possible options. After servicing, Dave tidied up and kept my front room clean. Also the cost was reasonable too. I will definitely use HEH for my future servicing.

I called at 5 pm with a problem relating to my radiator valves installed by HEH. I was put on to the engineer who said batteries needed changing and said he would come the following day. He did and he brought new batteries, changed them, showed me how to do next time, sent me a U Tube link to help me next time and left. No charge, not even for the batteries. Just excellent, immediate, high-quality service as usual.

Had new combi boiler installed and existing boiler and tanks removed. From initial advice and quote to completion, the service was excellent. Arrived on time and all work was carried out extremely efficiently. Would have no hesitation to recommend to anyone.

Appointment was easy to do, communication from HEH was excellent. I knew exactly when the engineer would arrive. Regular texts to confirm the appointment. He arrived at the agreed time answered all my questions, provided information at the end of the service and left the area clean and tidy Great job

HEH fitted my boiler and have serviced it for the past 14 years. this week my energy provider changed the meter and condemned the gas supply with a leak, so I had no heat, hot water, or gas hob. I rang HEH and two engineers were out within a couple of hours, checked all the appliances but were unable to find the leak. Came back today (36 hours later) to rip up floorboards and try to trace it in the pipes, no joy. Andy came out, looked over the situation and made a perfectly acceptable suggestion that didn't involve ripping into the walls or pulling up the tiled bathroom. The lads did the work, cleaned up after themselves and even the bill wasn't as horrendous as I'd thought it might be. They've also always done a really good job on the servicing and the odd emergency call out over the years with friendly efficient and tidy engineers.

The engineer arrived at the time stated, worked confidently and efficiently was very courteous, cleaning everything and taking away all the rubbish we are very pleased with all aspects of the job, from the initial quote to installation.

Tradesmen were professional and friendly. Work carried out to excellent standards. From booking a new boiler to them completing the work has been timely and carried no problems or issues. I will definitely use again....highly recommend.

I have used HEH for the annual gas boiler service for several years and they have always given excellent service. Dylan came this morning (27 August) and his workmanship was first class. I would certainly recommend HEH to anyone looking for peace of mind with their gas installations.

I was told to expect someone between 10:00 and 12:00 and the engineer was at the door by 10:00. He was smartly dressed in a uniform with the company logo showing. The vehicle he arrived in reassured me that he wasn't just a man with a van because the livery on his vehicle made it clear what company he was from so there was no ambiguity. He came into my house ran checks on my boiler fixed the problem very quickly and also provided some information about it so I learned something too! After fixing my boiler he tidied up and left no mess whatsoever. He was cheerful and friendly and a pleasure to meet and charged a reasonable price for the work he had done. I received an invoice electronically and paid by card. Very smooth from start to finish and I have no problem recommending this company to my family and friends - I will definitely use High Efficiency Heating UK Ltd again! :o)

Andy Baxter is excellent. He has given us continued advice during the renovation of our 1950s' house. Always adheres to safety during pandemic. His knowledge and experience have been invaluable. We are so pleased we chose HEH Heating for our heating installation and service contract.

Dave and Liam did a great job of fitting and relocating a new radiator. Cleaning as they worked. Knew exactly what was needed, very professional and friendly. Turned up on time and I was kept in the loop throughout. Used heh on several jobs around the house and never been disappointed. Keep up the great work.👍

HEH have been looking after our heating system for around a decade now and we've had nothing but excellent service from them. Their customer care is second to none.

We have been using HEH now for several years and have always been happy with their work. This job was boxing in some radiator pipes in our living room. The job was done to a high spec and the room was left clean. They also serviced our boiler. I always recommend HEH whenever the opportunity arises.

Developed leak in boiler. Telephone call to HEH out of hours engineer who gave us good advice and arranged visit next morning. Arrived as promised and replaced part efficiently. Impressed with HEH Covid arrangements despite the government’s relaxation on masks etc. Given our experience we would recommend HEH.

As the previous house owner was a customer for years, I decided to stick with them. I asked them to remove the old gas fire and back boiler so I could get the fireplace removed and the area prepared for a different fire. Andy 'The Boss' came out to assess the job and told me he'd also return to advise on the replacement (I was hoping to use a gas fired 'wood burner' stove, I'd brought with me), once I'd had the fireplace removed. On the day, the guys not only removed the fire and boiler but said, as they'd done it so quickly, they'd get the fireplace out too. All done very quickly, efficiently and cleanly! They've taken photos of the area and made suggestions on what can be done so I can install my stove, as the current space isn't quite big enough. The fire and boiler have been taken away and the fireplace and rubble, neatly stacked outside. Masks were also part of their uniform! Super impressed with this company.