High Efficiency Heating UK Ltd

We used this service to fit a hive. He was very professional and efficient. Would definitely recommend and will use this service again if required. Very reasonable cost.

Have been using this company for over ten years and wouldn't use anybody else From installation to service plan Excellent service from the first phone call to engineer calling all done within 24 hours Cant recommend highly enough Great family run company

Annual boiler service at new property, expected some issues but there were none. Talked through some of the common faults, sorted out the key issue to fill the boiler. Even showed me how to sort out the batteries in the thermostat.

Engineer attended within 2 hours. Fixed within 10 minutes. The usual high quality, speedy response you can expect from this highly professional, customer- focused company. Thank you

Fast and efficient boiler service at a reasonable price. On time with a text message to let you know they are on there way. Great customer service.

Their engineer was very knowledgeable about these 40 year old boilers. Spent nearly 4 hours on site, as planned. He explained what he had done and the options for further work, which was agreed. Courteous, honest and friendly. Explained the paperwork which needed signing. I have great confidence in their future work. A prompt invoice as well.

I have been having my boiler serviced by HEH for the past three years. I would highly recommend them for your heating and servicing needs. Always professional, on time, and great to deal with. They are one of those firms that after being used, you will no longer need to shop around. A good quality firm is always worth sticking with and this is certainly the case with HEH.

I had a new Worcester boiler installed by HEH UK. Although they were very busy they kindly scheduled me in fairly quickly as I had been without heating and hot water for a few weeks. Communication was excellent from start to finish. The job took all day but the lads who carried out the work arrived at specified time and were very professional explaining everything as they went along. The wall that the boiler was fixed to was found to be in disrepair and the lads went above and beyond to repair the area so that I could have my new boiler installed. Aftercare was also excellent - I was contacted to make sure I was happy with the job. Overall I had an excellent experience with HEH UK and would not hesitate to use them again.

From phoning HEH, you get the best efficient service you could want, from price to work being completed. Very smart well mannered lads and office staff. They get on with work and it’s done to a standard, that you wouldn’t know they had been, as an elder person you felt very safe and at ease, whilst they got on with the work. We use them all the time now, a great family firm .

Had to wait for a little as they were busy. However once ordered, the date was fixed they turned up as promised. Work was carried out to a high standard and included removal of old boiler, relocation and installation of new Worcester boiler and smart controls. The fitters Dylan and George were easy to talk to, explained everything well and were happy to answer my questions. They tidied up as they went and went above and beyond to do a complete job. I can now control each radiator manually and individually using an app and can also have one or more schedules. Takes a little bit of getting used to but is good when you get the hang of it. Given that the old system was complex and difficult to access and had a lot of redundant fittings, valves and pumps they did a great job of tidying up and simplifying the system. I would not hesitate to recommend as they are so professional. The company always responds efficiently when needed and even sent a Christmas card.

I have used this company for many years. I would definitely recommend. They message you before arriving and always arrive when they say they will, if there is a problem (only happened once) they keep you informed. They are always efficient and professional.

Phoned regarding a leak on central heating system. Within the hour the job was done. Very well presented engineer who spoke in none-technical language which I appreciated. Can't speak highly enough of this local,caring company. Wouldn't think of using any other firm.

High Efficiency Heating serviced our gas fire and repaired the starter motor. It subsequently malfunctioned again a few weeks later when they returned promptly and fixed it again. There was no charge for the second visit. Our experiences with all members of staff have been very positive. They are very friendly and knowledgeable. We will not hesitate to use this company again and will also recommend to our friends and family. Thank you to all concerned.

Have used HEH for the last 5 years, from the boiler check when buying my house in 2016, boiler repairs and a new boiler installation in January 2021. Excellent customer service from the 1st phone call, the boiler quote, the paperwork and to today's installation (thanks Dave and George). Now have a lovely warm and toasty house. Thanks Andy, Sharron and all the team.

Had my old Heatline comboi changed to a new Worcester combi. Brilliant workmanship. Excellent service from Start to finish.

From the first enquiry leading to a quotation then boiler installation this company were first class. Professional, efficient, corrects, knowledgable and reliable. I had a Worcester combi boiler fitted at short notice with no fuss or stress. Just a very professional service from all concerned from admin to installation

HEH replaced the boiler in our old house, and were our first port of call when we moved and in need a of new boiler in a new location as part of a full modernisation. Andy (The Boss) did the survey, confirming it could go where we wanted it, recommended a boiler that could fit into a cupboard, whilst satisfying my inner geek offering a smart thermostat. Also including connecting the gas hob, and decommissioned the gas fire at the same time. The quote was delivered promptly, and was competitive. Deposit paid, and the fitters booked, Dave & George turned up on time, smart, polite, friendly, and with a bit of personality that made it quite enjoyable! Rather than just throw the boiler on the wall, they asked our preference for pipe locations, explaining ways they can do it, to ensure we were happy, nothing was too much trouble. The pipework is neat and tidy (something the wife was concerned about), they explained why pipes were run in certain ways to meet regulations, and the boiler is a vast improvement on the the previous one. It was a long day for the lads and not one complaint. A follow up call from Sharon the next day to check everything was OK. It was straightforward from start to finish, and we're delighted with the boiler and installation, the team are a credit to HEH.

Annual service detected a possible problem and referred immediately to Vaillant so as to be sorted by Christmas. Friendly efficient people and more importantly honest and know their job. Wouldn’t use any other company now

I've used High Efficiency Heating quite a few times and each time they have risen to the occasion ranging from simple (but not for me) problems to the more complex.

Andy provided us with the best solution at a very reasonable price. The work was carried promptly and efficiently and in a thoroughly professional manner. We are extremely happy and would not hesitant this company.

Had a smart meter fitted and was informed by the fitter that I had a Gas leak. I always use HEH so phoned immediately , Leanne was so good and booked an appointment for me. Andy came round, detected and fixed the problem within the hour. These people are so customer friendly and efficient. I highly recommend them. Thank you .

Just had my boiler serviced for another year. Engineer on time and as efficient and professional as always. In fact any communication with this company is always 5 star and a pleasure to do business with.

Woke this morning to a leaking boiler so rang High Efficiency Heating. They were extremely busy but managed to get an engineer to me to look at the problem. Once the engineer saw the boiler he had it fixed in half an hour giving us our heating and hot water back. Great service and reasonable price. High Efficiency from the call taker to the engineer, can definitely recommend these for your boiler needs.

Heh High Efficiency Heating UK. 9/11/2020. New ignition sensor. 12/11/20 New PRV Sensor Cartridge. I have always used Andy Baxter to fix my boiler. He & his company are 100% Trustworthy & Reliable. He knows his business inside out. He has been in the business for 35 yrs. Tells you exactly what needs doing & how much it will cost upfront. Invoices provided for the work carried out. Has lovely, polite, friendly staff working for him who are very helpful. I would never use anyone else. I would 100% Recommend Heh High Efficiency Heating to everyone all of the time!

Replacement boiler needed, Andy Baxter surveyed, no fuss, no hard sell, gave options and fully detailed quote for replacing existing boiler and pipe work and explained process of installation, professional on the outset. The two engineers who came and installed are a credit to the company, clean, tidy, polite and considerate to our needs, they were a pleasure to have them working in our home. The workmanship is outstanding, attention to detail went far beyond our expectations, no mess and no disruption. We have no hesitation in recommending High Efficiency Heating to anyone. Many thanks Andy!!! Regards G.T