High Efficiency Heating UK Ltd

The company fitted a new boiler and flushed the system. Very professional service from Richard who came to give a quote to the guys who fitted the boiler. I was notified by text that they were on their way and they arrived at the time they said they would. Very happy with service and would recommend.

We have been customers of HEH for many years. Andy and his team of engineers are always professional, courteous and helpful. We had an unforeseen problem with our boiler over New Year and Andy personally made sure it was resolved as quickly as possible despite the company technically being closed for the holiday period. He maintained contact with us and ensured the work was completed at the earliest opportunity. He genuinely cares about his customers and clearly strives to provide an excellent level of customer care. His engineers were, as always, prompt, polite and professional. I am happy to recommend High Efficiency Heating unreservedly.

This review is based on the time from the original quote to a few days after the job was completed. My old boiler was on it's last legs, and i could only get a few hours out of it a day. It was grim at times due to lack of heat (in December). Contacted HEH, and they came round and gave me a quote, and also spotted a couple of other problems (one radiator needed replacing due to corrosion). They pushed the job through for me due to circumstances in my house (ie near lack of heating in winter), at a busy time of the year. They fitted the (Worcester) boiler and changed the radiator, and did a really clean and tidy job. Both in terms of work on the boiler (and some external piping work for the boiler), and in terms of the state of my house when they left. You could tell the lads took pride in their work.

I cannot speak highly enough of High Efficiency Heating. I had been left in the lurch by a builder who walked off the job and left me with no heating in my new build house, despite having been paid for it. HEH was recommended to me by a friend, and after the owner, Andy Baxter himself came out to look at the problem I had been left with, I promptly received a written quote, and a time frame to finish the work. The job was far from straightforward as some pipework had already been installed incorrectly by the builder. When HEH came to pressurize the system to test it, there were leaks all over the place, where the builder had not fitted the joints properly. As a result, the plasterboard ceilings were ruined, and had to be taken down to find, and then access the leaking joints. HEH fixed all the leaks, and got my heating system working, so that I could at least move in. Since the initial work, whenever i've needed advice on operating the heating controls, their Technical Manager Richard Perrins has called round and helped me out every time - not once has it been too much trouble for him. High Efficiency have shown how a proper company operates - the level of aftercare and customer service I've received, has been outstanding, and a real breath of fresh air. If you want your heating system fitted professionally, by people who take pride in their work, then look no further than High Efficiency Heating of Ashton.

I cannot praise this common high enough. I recently had a boiler replaced.From the moment I met Andy who went through the options with me in a professional manner without the hard sell. He simply wanted what was best for me within my budget. The heating engineers were professional and courteous and were efficient. He installation is first class with no mess at all. I am very pleased to say the least with the way this company has treated me. Fantastic! Thank you so much on a job well done

I have used these guys for a few years for everything from boiler routine checks to ditto radiators since I have owned my own property. Every time they are spot on. Fair price, On time, and a great job. Definitely recommend.

I just wanted to say I am very pleased with the quick and professional service I received from HEH UK Ltd. From the very courteous people who take your initial call to the very professional heating engineer that came to see us. We had Gareth who was very knowledgeable and efficient in the service he provided. He seemed to know straight away what was the issue with our Worcester boiler. Even though our boiler is now in its twilight years I never felt I was being pressured into buying another boiler. Instead he offered his opinion on what could be done and left it with us to make the decision. In the end we chose his suggested fix and he came a couple of days later to do the work. Currently the repair has fixed our boiler issue and we are back to having a fully working central heating system. Just hope it keeps us going for at least another few years. When it does finally die I won’t feed any need to look elsewhere and I will be happy to go with this local firm I now know I can trust. Thanks to all the team.

After my enquiry and request for a quotation for a full replacement CH system was ignored by two other "rated" heating companies, I found a 2-page advert for HEH UK Ltd in a local magazine. On filling in the HEH online enquiry form, I received a call back within 1 minute! It was arranged for their technical support manager to call the following morning to do a survey. The quote was completed and sent to me at the end of that survey. Text messages were received every day (over 3 day installation) to tell me when the engineer would be arriving. The work to remove the old system and install new system was carried out efficiently and methodically. I will have no hesitation in recommending HEH to any relative/friend or neighbour who required work doing on their heating systems or require a replacement boiler.

Engineer arrived on time as usual. He had notified me that he was 15 minutes away prior to the appointment time. Serviced my boiler efficiently, giving me print outs for my records. He refilled my central heating water with system cleaner as I had asked him to do, checked for any leakage, and even checked the gas system for leaks. First class service and no mess left behind. Thank you.

We had a new boiler fitted by HEH on the 5th September, the two engineers were David & George. They arrived at the exact time we were given, our boiler is situated upstairs in a cupboard on the landing so the lads laid down full protection on our stair and landing carpet. No mess was made at all. Right from our call to the office of HEH and speaking to Sharon & Louise and received the quote from Andy every thing was dealt with efficiently. Very satisfied customers.

From Andy visiting our home to provide a new boiler quote, to installation by Dave and George we would have no hesitation recommending HEH, polite knowledgeable and extremely courteous, I could go on. They well deserve the distinction accredited to them by Which?, and we have already recommended them to a friend. The cost was very competitive, and we are glad we chose a local family run business.

Really like David Taylor, the heating engineer, coming to this house. He really does an excellent job and is very informative when I pose questions to him. I will certainly be booking him again for next year. Many Thanks.

Friendly, through service of boiler and gas fire undertaken. Arrived on time and work completed efficiently and effectively. Friendly helpful advice given. Absolutely no issues would recommend.

I always get my boiler serviced every year. I receive a letter reminding me of my service and give me a price. When I contact to arrange a service it's always at my convenience. I get a text message prior to the visit to let me know who is on their way, and the engineer is always professional, friendly, helpful and efficient. I have had other work done by HEH and can't fault them.

Thanks again HEH for a rapid response to my ageing boiler, always an efficient and friendly service for the last 15 years since installation

Have been with HEH for 8 years and have always been pleased with everything they have done. Their employees are pleasant and efficient and always willing to help in anyway they can. We have a heating plan with them and and they always replace any parts that require doing they always seem to give priority to the heating plan customers and and never quibble about anything that needs doing. I would highly recommend them.

This company has excellent communication from the people in the office to the site visit, everything is explained.The guys who fitted our boiler are true professionals and happy with the price all in all very happy to recommend these guys to everyone thanks Ian William.

Arrived on time, pleasant polite an efficient. Nice neat and tidy job, work finished on time. Would definitely recommend.

Once again Gareth did an excellent job on the annual service of my gas boiler, he found that there was a problem with the circuit board which had worried me for a while and advised me of how to cope with the problem so that I would not have to spend money unnecessarily on remedial work. This has saved me a lot of money. Should the problem become serious, I would certainly have Gareth back to do the work.