Aftercare brilliant
We had a small problem with a radiator, from speaking on the phone to make an appointment the service was excellent. They sorted the problem out very efficiently 15 minutes after they arrived, the engineer was very friendly and helpful. Superb service, thanks alot HEH.
Customer in Greater Manchester
Posted on 19/01/2019
, work completed 11/01/2019
Recommended
Great Service
I've used HEH for a number of years now. I have always received fast, quality service at a good price. Today Richard came to do a heating survey for us. He was prompt, friendly, professional and knowledgeable. I've always felt I was in good hands with HEH.
Customer in Greater Manchester
Posted on 16/01/2019
, work completed 16/01/2019
Recommended
Great workers and lovely guys
Both fitters were very helpful, left me in no doubt that they knew exactly what they were doing. They did a fantastic job, were absolutely no bother all day and even wanted to clear up afterwards. The company HEH came to quote the job the same morning I rang and boiler was fitted 2 days later! A little bit more expensive than some companies, but a very good experience.
Amelia, Cheshire
Posted on 16/01/2019
, work completed 16/01/2019
Recommended
Excellent company
You'll always receive and an excellent service from Andy and his team, they are all helpful, courteous, reliable, and professional. They have serviced my Worcester boiler since installing it in 2007 and always been readily available with help and advice. Can't recommend them highly enough for both installation and servicing
Customer in Greater Manchester
Posted on 10/01/2019
, work completed 10/01/2019
Recommended
Prompt and professional.
Full conversion to Combi boiler. Excellent workmanship on time, work done in the time stated and very clean after work as if they had not been here. Very clear on how to work the thermostat. Excellent 10/10.
Mark, Lancashire
Posted on 09/01/2019
, work completed 09/01/2019
Recommended
First Class Service
From our first survey to the completed job, the service has been second to none. Good contact and all queries answered clearly. The guys who fitted our boiler today were extremely professional and personable and who worked hard to complete the job . All aspects of our new boiler and wireless controls were clearly explained and we are reassured that we can call HEH at anytime if needed. Several of my neighbours have used this company over the years and they recommended them to us and we will definitely be passing our recommendations on in the future. Many thanks to all the team at HEH for a thoroughly professional and friendly service.
Customer in Greater Manchester
Posted on 07/01/2019
, work completed 07/01/2019
Recommended
Boiler not working
Woke up to no hot water or heating.we have 2 boilers as our house is on 3 levels . Being a Sunday and a very cold one I didn't think I would have much chance of anybody coming out to us. Not only did Andy come out and very quickly but also got both boilers working again and explained exactly what problem with each one was and a future plan .very impressed and warm again.would highly recommend. High efficiency heating, double
Customer in Greater Manchester
Posted on 06/01/2019
, work completed 06/01/2019
Recommended
Boiler service
Great service provided for our boiler service. Arrived on time and completed the work efficiently. Provided good advice following the work. We will be using again.
Customer in Greater Manchester
Posted on 05/01/2019
, work completed 02/01/2019
Recommended
Prompt & efficient
New boiler fitted. Prompt & efficient service, undertaken by polite & friendly workers. Would recommend this company to friends & family.
Shirley, Cheshire
Posted on 02/01/2019
, work completed 02/01/2019
Recommended
Saviours of Christmas
A big thank you to Sharon for fitting in an engineers visit to fix my daughter's cooker which had a gas leak.This is her first Christmas in her own home and she wanted to do the roast.The service was professional from start to finish.Gary the engineer was brilliant and explained the test he was doing before and after he'd replaced the faulty parts which was reassuring.
Customer in Greater Manchester
Posted on 21/12/2018
, work completed 21/12/2018
Recommended
David Healyicon.
David Healyicon, lovely person, great worker, did a five star job and even more than expected.
John, Lancashire
Posted on 19/12/2018
, work completed 19/12/2018
Recommended
Boiler and gas fire service
Excellent service, received text that engineer was on way. Thorough service, very helpful engineer. Excellent service, would recommend.
Customer in Greater Manchester
Posted on 17/12/2018
, work completed 17/12/2018
Recommended
Brilliant service
We have our annual boiler service conducted by a professional engineer. All the employees at HEH are extremely helpful and conscientious in every aspect no matter how big or small the job.
Customer in Greater Manchester
Posted on 16/12/2018
, work completed 14/12/2018
Recommended
Boiler repair
AMAZING response and repair, Rapid service, part replaced Engineer was so polite and courteous. Couldn’t have asked for more. I have called out the engineer a few times and the service received is always second to none. Highly recommend!!
Customer in Greater Manchester
Posted on 15/12/2018
, work completed 15/12/2018
Recommended
Courteous, honest & reliable
We have used them for a number of years now and found them to be courteous, honest and reliable. Would have no problem recommending them to anyone.
Graham, Lancashire
Posted on 13/12/2018
, work completed 13/12/2018
Recommended
Response
Phone call at 9.45, engineer arrived at c. 12.30. Excellent service always. Could rate them high enough
Customer in Derbyshire
Posted on 12/12/2018
, work completed 12/12/2018
Recommended
Excellent service
Have used this firm to service boiler ever since it was installed 5 years ago. Always very impressed with them. Our neighbour also uses them following our recommendation! Totally trustworthy and reliable.
Customer in Greater Manchester
Posted on 10/12/2018
, work completed 10/12/2018
Recommended
Prompt and Professional
First class work by professionals. On time. On quote and nothing too much trouble. First class and would highly recommend them. 10/10, well deserved HEH.
Derek, Lancashire
Posted on 04/12/2018
, work completed 04/12/2018
Recommended
Prompt and extremely professional
Extremely impressed from the initial enquiry to completing the job. This company supplied and fitted a new gas boiler and radiators. They were extremely helpful, quick and professional. They got things done very quickly causing least disruption as was possible. Special mention must go to Dave and Harry who fitted the boiler and radiators. We could not have been more impressed with them - really pleasant, careful and knowledgeable and they cleaned up perfectly after they had finished the job. Outstanding and highly recommended.
Mrs Kathleen Pennington
Posted on 03/12/2018
, work completed 03/12/2018
Recommended
Very clean workers
The work was done within the time and it was done to the price that was quoted. The lads were very clean workers, Adam and Chris.
Thomas, Cheshire
Posted on 29/11/2018
, work completed 29/11/2018
Recommended
Delighted
Absolutely impeccable, provided knowledge, skill and customer service. It's rare to find companies this good, can't recommend enough.
Daniel, Cheshire
Posted on 28/11/2018
, work completed 28/11/2018
Recommended
My review
Very efficient, prompt and tidy. Adam and Chris.
Helen, Cheshire
Posted on 28/11/2018
, work completed 28/11/2018
Recommended
Excellent repair to faulty combi boiler
I called HEH to ask for assistance with a boiler fault, they diagnosed the problem immediately from my description over the phone. They arranged for an engineer to call the following day with parts. Engineer (Andy) arrived at the allotted time, described fully the solution and fixed the problem, he provided sound advice to ensure future reliability of the boiler, no pushy after sales, no mess, no fuss, just excellent service at a very reasonable price. Throughout HEH kept me informed by txt when to expect their engineer and everything went just as they has discussed at the time of the first call, very efficient process throughout from first call to resolving the problem, great people to do business with, would highly recommend, thanks to all at HEH
Customer in Greater Manchester
Posted on 24/11/2018
, work completed 24/11/2018
Recommended
Gazco Fire Service
Excellent thorough and punctual service. Clean and tidy worker who kept us informed as he progressed. We will definitely use these again and would happily recommend to others. 5 star service from booking to completion.
Customer in Greater Manchester
Posted on 22/11/2018
, work completed 19/11/2018
Recommended
Boiler install & new radiators
Having had issues with another gas engineer they were quick, efficient and good value. They were very pleasant and got on with the job without any fuss. Very clean and tidy afterwards and gave me some great tips on maintaining my system. Would thoroughly recommend them.
Customer in Greater Manchester
Posted on 16/11/2018
, work completed 16/11/2018
Recommended