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High Efficiency Heating UK Ltd

Profile image for High Efficiency Heating UK Ltd
5.0

1041 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 1000 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
1041 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Water temperature of my shower
Customer Service
Quality
Value
Andy Baxter came to look at my shower today to check the water temperature. Andy explained what he had done to test it and was very helpful. I wouldn't hesitate to recommend Andy and his company to anyone as i have always received a friendly top class service.
Customer in Greater Manchester Posted on 22/05/2019 , work completed 22/05/2019
The trader replied (on 19/09/2019)
Good Morning Thank you for your kind review. We are so happy you found Andy's advice helpful and we love the fact that you are happy with our services. If you need assistance with your heating/ shower during the winter months please do not hesitate to contact us Thanks Again All the Team at HEH
Boiler installation
Customer Service
Quality
Value
Helpful, polite, pleasant people. Efficient boiler installation on time. No mess. Full explanation of use. Would highly recommend.
Evelyn, Lancashire Posted on 21/05/2019 , work completed 21/05/2019
The trader replied (on 19/09/2019)
Good Morning Evelyn Thank you for your lovely review. We are so pleased you were happy with our customer services. Warm Regards From all the Team at HEH
Brilliant job
Customer Service
Quality
Value
Had new boiler installed and radiator relocated. From initial contact to completion everyone at HFH was reliable, polite, helpful, kept us informed and explained everything clearly. Would highly recommend.
Sandra, Cheshire Posted on 20/05/2019 , work completed 20/05/2019
The trader replied (on 17/09/2019)
Hi Sandra Thank you for taking the time to leave us a lovely review. We are so pleased you were happy with our services and we hope you are enjoying the benefits of your new boiler. Should you need any assistance with your boiler or controls during the winter months please do call us. Warm Regards All the Team at HEH
Friendly, quick and professional
Customer Service
Quality
Value
Boiler replacement. The service has been excellent from the first visit when we were given a quote including advice over payment options. When they came the two men arrived on time after text confirmation. They were friendly, helpful, constantly keeping us updated. Finally they tidied up after themselves
John, Lancashire Posted on 15/05/2019 , work completed 15/05/2019
The trader replied (on 08/08/2019)
Good Afternoon John Thank you for your kind review. We keep all of our valued customers up to date with the progress of any work we carry out. We are so pleased you are happy with our services. Thank you for having us carry out work in your home we hope you are enjoying the benefits of your new boiler. Should you need any assistance with the boiler or controls over the winter months please do not hesitate to contact us. We are always happy to help. Warmest Regards All the Team at HEH
On time and on schedule
Customer Service
Quality
Value
Work done new boiler and replacement of 10 new radiators. Arrived on time, attitude was very good, work completed on time as schedule, very good standard and neat. Workers were very helpful, explained how new programme works. If needed more help, they will come back to explain and set up remote room stat.
Natvarlal, Lancashire Posted on 14/05/2019 , work completed 14/05/2019
The trader replied (on 08/08/2019)
Good Afternoon Thank you for taking the time to leave us a kind review. We are so pleased you were happy with the installation work and hope you are seeing the benefits of your new boiler and controls. We always work to the timescale quoted for and pride our self on our customer service. Its lovely to hear you were happy with the service we provided. Please do not hesitate to call should you need any assistance during the colder months with your new boiler or controls Thanks Again From all the Team at HEH
Boiler installation
Customer Service
Quality
Value
I had a new boiler installed and the service I received from inception to the finished job was impeccable. The team were professional and pleasant. Thank you to Sharron, Andy and all the team at HEH UK Ltd
Customer in Greater Manchester Posted on 05/05/2019 , work completed 03/05/2019
The trader replied (on 08/08/2019)
Hello. Thank you for taking the time to leave us a great review. We are so pleased you were happy with our services from start to finish. We love what we do here at HEH. Thank you for having us carry out work in your home. If you need any assistance with your new boiler or controls during the winter months you know where we are :) Thanks Again From Sharron, Andy and All the Team at HEH
Very impressed
Customer Service
Quality
Value
High Efficiency Heating were very helpful. My boiler was condemned on Tuesday. They fitted a new boiler on Friday. They were prompt on arrival, efficient, pleasant and helpful. I was very impressed and would have no hesitation in recommending this firm
Julia, Lancashire Posted on 03/05/2019 , work completed 03/05/2019
The trader replied (on 08/08/2019)
Good Afternoon Julia Thank you for your kind review. We are so pleased we were able to help you with your new boiler. Thank you for having us. If you need any assistance during the colder months with your new boiler or controls please do not hesitate to contact us Warm Regards All the Team at HEH
Boiler service
Customer Service
Quality
Value
Have used HEH for my last 3 installations friendly professional service always arrive at time arranged any problems they are always ready to go the extra mile to get it sorted would recommend them without any problem.
Customer in Greater Manchester Posted on 02/05/2019 , work completed 01/05/2019
The trader replied (on 08/08/2019)
Good Afternoon Thank you for your kind review and thank you for having us back to carry out works in your home. It means so much to us that you are happy with the services we provide and that you would happily recommend us. Warm Regards All The Team at HEH
Service by HEH
Customer Service
Quality
Value
My boiler was serviced this morning by C. Rogers of HEH. He was polite, well presented and did a excellent job, explained everything. Very pleased. I have had dealings with HEH before and have always been very confident of all their engineers who have arrived. I would certainly recommend them.
Customer in Greater Manchester Posted on 01/05/2019 , work completed 01/05/2019
The trader replied (on 20/05/2019)
Hi Thank you for your kind review and thank you for having confidence in our trusted engineers. We pride our self on our customer services and we are so pleased you are happy with he services we offer. Thanks for having us carry out work in your home. If you require any assistance with your heating in the future please give us a call Warm Regards All the Team at HEH
Annual services and boiler replacement
Customer Service
Quality
Value
Reliable, informative and always well priced. I have been using Andy and the team for a number of years for both personal and landlord gas servicing as well as a home boiler replacement. The team are always helpful and informative and the administration team will always look for the earliest appointment to suit you, sending reminders when services are required. The work the team have delivered has always been first class and competitively priced - highly recommended.
Customer in Greater Manchester Posted on 25/04/2019 , work completed 25/04/2019
The trader replied (on 20/05/2019)
Good Afternoon. Thank you for taking the time to leave us a great review and thank you for having us back over the years to carry out work for yourself and your tenants. We will always keep our customers up to date with details of appointments and work to be carried out. We are so pleased you are happy with our services. If you require assistance with your heating in the future give us a call :) Thanks Again From all The Team at HEH
Annual services and boiler replacement
Customer Service
Quality
Value
Reliable, informative and always well priced. I have been using Andy and the team for a number of years for both personal and landlord gas servicing as well as a home boiler replacement. The team are always helpful and informative and the administration team will always look for the earliest appointment to suit you, sending reminders when services are required. The work the team have delivered has always been first class and competitively priced - highly recommended.
Customer in Greater Manchester Posted on 25/04/2019 , work completed 25/04/2019
Breakdown
Customer Service
Quality
Value
Had slight problem with hot water,called heh they came out within 2 hours sorted problem out.brilliant service very helpfull.
Customer in Greater Manchester Posted on 10/04/2019 , work completed 10/04/2019
The trader replied (on 29/04/2019)
Good Afternoon, Thank you for leaving us a lovely review. We are so happy we could be of assistance to you. Thanks Again All the Team at HEH
Replacement Boiler/Radiator and Central Heating Overhaul
Customer Service
Quality
Value
These guys know what they're doing and take great care to protect furnishings and carpets etc. They were all very friendly and helpful which makes for a much easier experience. I wouldn't hesitate to recommend HEH to anyone who needs any kind of central heating work.
Customer in Greater Manchester Posted on 05/04/2019 , work completed 19/04/2004
The trader replied (on 20/05/2019)
Good Afternoon. Thank you for your great review! We are so pleased you are happy with our service and the care we take in our customers homes. Thank you for considering us for recommendations also. We genuinely love what we do. Thanks Again The Team at HEH
Boiler instalation
Customer Service
Quality
Value
Punctual professional service with tradesmen that really know what they are doing and when they had finished, my home was so clean, its like they had never been here. 10/10 would not hesitate to use again.
Customer in Greater Manchester Posted on 28/03/2019 , work completed 27/03/2019
As always, efficient, friendly and great service
Customer Service
Quality
Value
The service you expect. Always reliable, friendly and helpful. From fitting the boiler to servicing they’re excellent.
Customer in Greater Manchester Posted on 25/03/2019 , work completed 25/03/2019
The trader replied (on 29/03/2019)
Good Morning Thank you for your great review and thank you for your continued custom. For any more assistance from our friendly team you know where we are ;) Warm Regards All the Team at HEH
Excellent service all round
Customer Service
Quality
Value
Adam & Chris (HEH) fitted a new boiler. All aspects of our contact with High Efficiency Heating (UK) Ltd were positive, office contact by telephone & messaging was courteously & speedily dealt with on all occasions. The work of fitting a new boiler was carried out efficiently and speedily by the operatives involved. 100percent satisfied.
Which? Trusted Traders Consumer Posted on 23/03/2019 , work completed 23/03/2019
Prompt and professional
Customer Service
Quality
Value
The friendly and professional engineers gave us the best service to the quote given to us for a new boiler in our house. The engineer patiently talked us through the new remote controls. I would have no hesitation in recommending this company.
Ann, Lancashire Posted on 20/03/2019 , work completed 20/03/2019
Fantastic reliable boiler service for 10 years
Customer Service
Quality
Value
HEH installed our boiler and have been servicing it for 10 years. Excellent prices. Totally reliable, friendly and competent staff both in office and on the job. Always arrive at agreed time. I thoroughly recommend them.
Customer in Warrington Posted on 18/03/2019 , work completed 11/03/2019
The trader replied (on 16/04/2019)
Good Morning, Thank you for your great review and thank you for your continued custom over the years. It means so much to us that you are happy with our services form the team in the office to the engineers. We look forward to seeing you again in the future for your annual boiler service. If you require any assistance with your gas appliances before then, you know where we are :) Warm Regards All the Team at HEH
Boiler service
Customer Service
Quality
Value
Engineer arrived as scheduled Service done quickly and very efficiently and cleanly Full marks job, well done.
Customer in Greater Manchester Posted on 15/03/2019 , work completed 15/03/2019
The trader replied (on 19/03/2019)
Good Afternoon Thank You for your kind review. We do pride our self on our time keeping and we are pleased you were happy with the service carried out. Thank you for having us carry out work in your home Warm Regards All the Team at HEH
Annual service of Worcester boiler and gas fire.
Customer Service
Quality
Value
Gareth of HEH (UK) Ltd installers of the boiler carried out the annual service at the same time serviced our gas fire. He arrived on time introduced himself in a very pleasant manner and commenced the service. He was very thorough and efficient and answered all my queries regarding the operation of the various heating and hot water options. These had of course been explained at installation but I needed a refresher. He then completed a full service of the gas fire which although old still does an excellent job for us. Gareth realiy went the extra mile in checking whether we had a carbon monoxide alarm and then checked it to confirm that it was working satisfactorily. Gareth was a typical example of an HEH employee all very pleasant and efficient. I sleep easy with this firm we know if we ever have any heating problems I only have to ring and they will in the shortest of time send some out to help us.
Customer in Greater Manchester Posted on 13/03/2019 , work completed 07/03/2019
The trader replied (on 19/03/2019)
Good Afternoon Thank you for taking the time to leave us a great review. We as a company are so pleased you are happy with our services. Gareth is a shining example of the workmen we have with us. We will always go the extra mile to ensure our customers understand and are happy with the smooth running of their boilers and other gas appliances. Thank you for your continued custom. We look forward to seeing you next year for your next boiler service. If you need any assistance in the meantime please do not hesitate to contact us Thanks Again From All the Team at HEH
Fire and radiator
Customer Service
Quality
Value
Fire, surround and a new radiator installed. Very professional service and high quality job done well.
Customer in Greater Manchester Posted on 06/03/2019 , work completed 01/03/2019
The trader replied (on 19/03/2019)
Good Afternoon. Thank you for having the HEH team carry out work in your home and thank you for your kind review. We are so pleased you are happy with he service you received. Warm Regards All the Team at HEH
Prompt and professional.
Customer Service
Quality
Value
We had three new radiators fitted, lounge and kitchen. The work was carried out to a very high standard by Dave and Joe, two very helpful and polite, very clean workers. Everything was back to normal within a few hours. We would recommend this company to anyone, their professional and caring attitude to people's property is outstanding. So, thank you very much H.E.H and Dave and Joe.
Joan, Lancashire Posted on 05/03/2019 , work completed 05/03/2019
The trader replied (on 16/04/2019)
Good Morning Joan It is customers like yourself that make our job worthwhile. We are so pleased you were happy with Dave and Joe's services when installing your new radiators. We pride our self on our customer services and it is important to us that we carry out a duty of care when working in our customers homes. I will personally pass on your kind words to the engineers. Thank You for having us carry out work for you. If you require any assistance with your heating system/ appliances you know where we are. Warm Regards The HEH Team
First boiler service twelve months after installation
Customer Service
Quality
Value
Chevy Rogers carried out our first service since the boilers was installed twelve months ago. He notified us prior to his arrival and carried out the service quickly and effficiently, and responded to our additional requests and queries in a friendly, helpful and clear manner. Once again, HEH have given five-star service. Thanks!
Customer in Greater Manchester Posted on 02/03/2019 , work completed 25/02/2019
The trader replied (on 06/03/2019)
Hi Thank you for five-star review. Chevy is just one of our trusted team and always happy to help and offer advise on your heating system. We are so pleased you are happy with our services. :) Thanks Again From all the team at HEH
Worcester bosch boiler installation
Customer Service
Quality
Value
Excellent service from the start to finish I cannot recommend highly enough. Very clean workers left no mess,and were very professional 10 out of 10
Customer in Greater Manchester Posted on 25/02/2019 , work completed 25/02/2019
The trader replied (on 06/03/2019)
Hi Thank you for your kind review. We are so pleased that you would recommend our services and that you were happy with the works carried out in your home. Thank you for having us. Warm Regards The HEH team
Excellent team.
Customer Service
Quality
Value
These are a very professional company with an excellent team throughout. They are always on time and all very friendly and courteous. They took time to ensure that all carpeted areas were well protected before starting any work and cleaned up when they had completed the job. Everything has been done to our entire satisfaction, and to a high standard. They gave sound advice and never tried to sell unnecessary extras. I will definitely recommend this company to anyone.
Alan, Lancashire Posted on 22/02/2019 , work completed 22/02/2019
The trader replied (on 16/04/2019)
Hi Alan Thank you for your great review. We are so pleased you were happy with our services. It was a pleasure carrying out work for you. If you require any assistance In the future with your any of your heating appliances please do not hesitate to contact us. We are always happy to help. Warm Regards All of the Team at HEH