Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

954 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
954 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Efficient set up
Customer Service
Quality
Value
An efficient and friendly set up from the initial telephone call to request a home visit for an estimate to the fixing of snags after the installation. These were done soon after the 3 day installation at a time convenient to me and with no quibble. Everyone was polite, considerate and willing to please.
Ruth, Cheshire Posted on 11/07/2018 , work completed 11/07/2018
Excellent service, quick and reliable
Customer Service
Quality
Value
Had a new boiler and new shower fitted. Really helpful from the beginning, making sure we got what was just right for our house. Very tidy and had someone sent out really quickly everytime. Even when I gave the wrong shower measurements they were as helpful as ever making sure we got it sorted and ended up with the perfect shower and boiler for us!
janellis Posted on 09/07/2018 , work completed 09/07/2018
The trader replied (on 13/08/2018)
Hi Jane We hope you are enjoying your new boiler and shower and we Thank You for taking the time to leave us a great review. HEH take great pride in making sure our customer are happy with the services we provide. Thank you for having us carry our work in your home. If you need any assistance with your new boiler or controls during the winter months or please do not hesitate to contact us. We are happy to help Warm Regards All the team at HEH
Excellent Service
Customer Service
Quality
Value
Received excellent service from the company when having my radiators changed. All the team was extremely polite and listened carefully to my requests. They carried out the work efficiently and to a high standard. I would highly recommend them and will be contacting them in the future should I require any further work.
Eveline Posted on 06/07/2018 , work completed 06/07/2018
The trader replied (on 13/08/2018)
Hi Eveline Thank you for leaving us a kind review. Should you require any further assistance in the future you know where we are. Thank you for your valued custom From all the team at HEH
Excellent service
Customer Service
Quality
Value
We’ve just had two old boilers swapped to one combi. The work was carried out efficiently and conscientiously all in the same day including patching up the holes on the outside walls. Everything was very professional and we are extremely happy with our new boiler.
John Grantham Posted on 05/07/2018 , work completed 05/07/2018
The trader replied (on 13/08/2018)
Hi John We are so pleased you are happy with our work. Nathan, Dave and George enjoyed working in your home and would not have been happy if anything was left unfinished. Thank you for having us and we hope you are enjoying your new boiler. If you need any assistance with your Worcester Wave Smart control over the winter months please do not hesitate to contact us. Thanks Again for your valued custom
Excellent work
Customer Service
Quality
Value
New boiler fitted without fuss. Installers did a great job, clean and efficient. Would recommend the company.
Penny, Lancashire Posted on 02/07/2018 , work completed 02/07/2018
The trader replied (on 13/08/2018)
Hi Penny, Thank for taking the time to leave us a kind review. We hope you are enjoying the benefits of your new boiler. If you need any assistance with your Lyric control in the winter months please do not hesitate to contact us. Kind Regards The team at HEH
Perfect!
Customer Service
Quality
Value
Obviously very professional. Knew what he was doing. Polite, pleasant, very impressive. Will definitely re-book in 12 months.
Malcolm, Lancashire Posted on 15/06/2018 , work completed 15/06/2018
The trader replied (on 06/07/2018)
Hi Malcolm Thank You for taking the time to leave us a kind review. We look forward to seeing you again in the future :) From all the team at HEH
Job well done
Customer Service
Quality
Value
Very professional company Gave fully explained quote Fitter arrived on time did exellent job Very clean neat installation of new boiler Cant praise them enough and aftersales to match Well don HEH Would recomend to anyone Many thanks
M j w Posted on 08/06/2018 , work completed 08/06/2018
The trader replied (on 21/06/2018)
Thank You for allowing us to carry out work in your home and leaving us a very kind review. HEH like to know our customers understand the work process we carry out and we pride our self on our customer care before, during and after any job. We are so please you are happy with our services. We look forward to working with you in the future taking care of your gas/ heating needs. Thanks Again All the Team at HEH
Professional and helpful service.
Customer Service
Quality
Value
I had an issue with my shower running cold occasionally, it would never happen when Andy or one of his men called, but they would always follow up my call. They were ever so patient with me, they found and fixed the issue. I know I can always rely on HEH, they will always come and call if I ring with a problem or just to get my boiler & heating serviced, which they do annually.
Susan, Cheshire Posted on 08/06/2018 , work completed 08/06/2018
Excellent Professional Service
Customer Service
Quality
Value
Recently had a boiler fitted by this company. Excellent service, two engineers came on time and fitted boiler efficiently and with no mess. Cleaned up after their work and were very pleasant. Would most definitely recommend this company to anyone. Great job.
Eve G Posted on 02/06/2018 , work completed 02/06/2018
The trader replied (on 06/07/2018)
Good Morning Eve, Thank you for our great review. We are so pleased you are happy with the service our engineers and us as a company provide. Thank you for having us carry out the works in your home and we look forward to seeing you again in the future for your annual boiler services. Warm Regards The Team at HEH
Brilliant job
Customer Service
Quality
Value
Arrived when he said he would was very polite and listened, sorted out the problem very pleased would recommend.
Wendy, Cheshire Posted on 01/06/2018 , work completed 01/06/2018
The trader replied (on 06/07/2018)
Hi Wendy Thanks for leaving us a great review. Problem solving is what we do. We are so happy you are pleased with our work. If you need any further assistance please do not hesitate to contact us Warm Regards All the team at HEH
Brilliant job
Customer Service
Quality
Value
New boiler and radiators. Excellent workmanship. No mess. Would recommend HEH UK Ltd.
Beverley, Lancashire Posted on 29/05/2018 , work completed 29/05/2018
Reliable & professional
Customer Service
Quality
Value
Most efficient. Arrived on time and worked without a break. Polite and cleaned up after job was finished. New boiler is an absolute joy and so easy to operate.
Nora, Lancashire Posted on 12/05/2018 , work completed 12/05/2018
Very professional
Customer Service
Quality
Value
They were prompt, professional and worked to a high standard.
John, Cheshire Posted on 05/05/2018 , work completed 05/05/2018
Highly Recommend
Customer Service
Quality
Value
Very good service, quick and efficient. Really pleased with the work carried out.
Matthew, Cheshire Posted on 03/05/2018 , work completed 03/05/2018
The trader replied (on 11/06/2018)
Hi Matthew We are really happy you are pleased with our work and thankyou for allowing us to offer our services to you. Warm Regards The Team at HEH
Excellent job, very neat
Customer Service
Quality
Value
Two very pleasant young men. Worked well and kept everything clean and tidy. I would recommend this company.
Kerry, Derbyshire Posted on 03/05/2018 , work completed 03/05/2018
My review
Customer Service
Quality
Value
Prompt and professional.
Which? Trusted Traders Consumer Posted on 01/05/2018 , work completed 01/05/2018
The trader replied (on 11/06/2018)
Dear Valued Customer Thank you for your review from all the team at HEH :)
Fabulous new fire
Customer Service
Quality
Value
Except for having a lovely new Valor Gas Fire, there was no trace anyone had fitted it. Also an old gas fire was taken out in another room & the gas pipe was safely sealed off, after taking up 2 floorboards & putting everything back, very tidy workmen both called Dave. Have used HEH before and cannot fault workmanship, tidiness and knowledge. Well done lads.
Geoffrey, Lancashire Posted on 26/04/2018 , work completed 26/04/2018
The trader replied (on 11/06/2018)
Hi Geoffery Thank you for taking the time to leave us a great review. Dave and Dave enjoyed working in your home and are pleased you are happy with their services. Thanks Again From all the Team at HEH
Simply the best
Customer Service
Quality
Value
A family business that takes pride in their work. Every customer is highly valued and their needs are dealt with promptly. HEH are always ready to help in the only way they know. Highly recommend for the aftercare service you receive.
Nigel, Cheshire Posted on 19/04/2018 , work completed 19/04/2018
The trader replied (on 11/06/2018)
Nigel, What a kind review. We are so pleased that our valued customers recognise what we aim to be. HEH are proud of what we do and love working for people such as yourself. For assistance in the future, You know where we are :)
Excellent job
Customer Service
Quality
Value
Top quality efficient service, professionally carried out by class operatives.
P, Cheshire Posted on 18/04/2018 , work completed 18/04/2018
The trader replied (on 11/06/2018)
Hi Thanks fir your kind review from all the team at HEH :)
Excellent job
Customer Service
Quality
Value
High efficiency team, were very professional, experienced, polite and very tidy. You would not be disappointed with their service.
Elizebeth, Lancashire Posted on 18/04/2018 , work completed 18/04/2018
Excellent job.
Customer Service
Quality
Value
Have used HEH (UK) Ltd before, was excellent then and excellent again now. Will use them again for any future jobs. Well done HEH (UK) Ltd.
Frederick, Cheshire Posted on 16/04/2018 , work completed 16/04/2018
The trader replied (on 11/06/2018)
Fredrick, It means a lot to us that you have continued to use our services. We look forward to seeing you again on the future should you need any further assistance. Thank You From all the team at HEH
Highly Efficient & Prompt
Customer Service
Quality
Value
1st class job, would highly recommend, clean and efficient service.
Marjorie, Cheshire Posted on 14/04/2018 , work completed 14/04/2018
Good job, tidy worker, on time, professional.
Customer Service
Quality
Value
A very nice friendly young man, he was a very tidy worker. Left my home clean and tidy. I will have this company again.
Anne, Cheshire Posted on 12/04/2018 , work completed 12/04/2018
Good job, tidy worker, on time, professional.
Customer Service
Quality
Value
A very nice friendly young man, he was a very tidy worker. Left my home clean and tidy. I will have this company again.
Anne, Cheshire Posted on 12/04/2018 , work completed 12/04/2018
Professional job
Customer Service
Quality
Value
I have just had a new gas fire supplied and fitted by HEH UK Ltd. The two men who carried out the work were very professional, friendly and helpful. They keep everything covered up whilst doing the messy work and then completely clean up after completion. I would unreservedly recommend HEH UK Ltd to all my family and friends. Fantastic!
Dianne, Lancashire Posted on 10/04/2018 , work completed 10/04/2018