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High Efficiency Heating UK Ltd

5.0

992 Reviews

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Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating

  • Plumbers

    • Unvented cylinder installation and maintenance

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps

  • Gas installers

    • Gas Fires

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
992 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Brilliant job
Customer Service
Quality
Value
New boiler and radiators. Excellent workmanship. No mess. Would recommend HEH UK Ltd.
Beverley, Lancashire Posted on 29/05/2018 , work completed 29/05/2018
Recommended
Reliable & professional
Customer Service
Quality
Value
Most efficient. Arrived on time and worked without a break. Polite and cleaned up after job was finished. New boiler is an absolute joy and so easy to operate.
Nora, Lancashire Posted on 12/05/2018 , work completed 12/05/2018
Recommended
Very professional
Customer Service
Quality
Value
They were prompt, professional and worked to a high standard.
John, Cheshire Posted on 05/05/2018 , work completed 05/05/2018
Recommended
Highly Recommend
Customer Service
Quality
Value
Very good service, quick and efficient. Really pleased with the work carried out.
Matthew, Cheshire Posted on 03/05/2018 , work completed 03/05/2018
Recommended
The trader replied (on 11/06/2018)
Hi Matthew We are really happy you are pleased with our work and thankyou for allowing us to offer our services to you. Warm Regards The Team at HEH
Excellent job, very neat
Customer Service
Quality
Value
Two very pleasant young men. Worked well and kept everything clean and tidy. I would recommend this company.
Kerry, Derbyshire Posted on 03/05/2018 , work completed 03/05/2018
Recommended
My review
Customer Service
Quality
Value
Prompt and professional.
Which? Trusted Traders Consumer Posted on 01/05/2018 , work completed 01/05/2018
Recommended
The trader replied (on 11/06/2018)
Dear Valued Customer Thank you for your review from all the team at HEH :)
Fabulous new fire
Customer Service
Quality
Value
Except for having a lovely new Valor Gas Fire, there was no trace anyone had fitted it. Also an old gas fire was taken out in another room & the gas pipe was safely sealed off, after taking up 2 floorboards & putting everything back, very tidy workmen both called Dave. Have used HEH before and cannot fault workmanship, tidiness and knowledge. Well done lads.
Geoffrey, Lancashire Posted on 26/04/2018 , work completed 26/04/2018
Recommended
The trader replied (on 11/06/2018)
Hi Geoffery Thank you for taking the time to leave us a great review. Dave and Dave enjoyed working in your home and are pleased you are happy with their services. Thanks Again From all the Team at HEH
Simply the best
Customer Service
Quality
Value
A family business that takes pride in their work. Every customer is highly valued and their needs are dealt with promptly. HEH are always ready to help in the only way they know. Highly recommend for the aftercare service you receive.
Nigel, Cheshire Posted on 19/04/2018 , work completed 19/04/2018
Recommended
The trader replied (on 11/06/2018)
Nigel, What a kind review. We are so pleased that our valued customers recognise what we aim to be. HEH are proud of what we do and love working for people such as yourself. For assistance in the future, You know where we are :)
Excellent job
Customer Service
Quality
Value
High efficiency team, were very professional, experienced, polite and very tidy. You would not be disappointed with their service.
Elizebeth, Lancashire Posted on 18/04/2018 , work completed 18/04/2018
Recommended
Excellent job
Customer Service
Quality
Value
Top quality efficient service, professionally carried out by class operatives.
P, Cheshire Posted on 18/04/2018 , work completed 18/04/2018
Recommended
The trader replied (on 11/06/2018)
Hi Thanks fir your kind review from all the team at HEH :)
Excellent job.
Customer Service
Quality
Value
Have used HEH (UK) Ltd before, was excellent then and excellent again now. Will use them again for any future jobs. Well done HEH (UK) Ltd.
Frederick, Cheshire Posted on 16/04/2018 , work completed 16/04/2018
Recommended
The trader replied (on 11/06/2018)
Fredrick, It means a lot to us that you have continued to use our services. We look forward to seeing you again on the future should you need any further assistance. Thank You From all the team at HEH
Highly Efficient & Prompt
Customer Service
Quality
Value
1st class job, would highly recommend, clean and efficient service.
Marjorie, Cheshire Posted on 14/04/2018 , work completed 14/04/2018
Recommended
Good job, tidy worker, on time, professional.
Customer Service
Quality
Value
A very nice friendly young man, he was a very tidy worker. Left my home clean and tidy. I will have this company again.
Anne, Cheshire Posted on 12/04/2018 , work completed 12/04/2018
Recommended
Good job, tidy worker, on time, professional.
Customer Service
Quality
Value
A very nice friendly young man, he was a very tidy worker. Left my home clean and tidy. I will have this company again.
Anne, Cheshire Posted on 12/04/2018 , work completed 12/04/2018
Recommended
Professional job
Customer Service
Quality
Value
I have just had a new gas fire supplied and fitted by HEH UK Ltd. The two men who carried out the work were very professional, friendly and helpful. They keep everything covered up whilst doing the messy work and then completely clean up after completion. I would unreservedly recommend HEH UK Ltd to all my family and friends. Fantastic!
Dianne, Lancashire Posted on 10/04/2018 , work completed 10/04/2018
Recommended
Professional job
Customer Service
Quality
Value
I have just had a new gas fire supplied and fitted by HEH UK Ltd. The two men who carried out the work were very professional, friendly and helpful. They keep everything covered up whilst doing the messy work and then completely clean up after completion. I would unreservedly recommend HEH UK Ltd to all my family and friends. Fantastic!
Dianne, Lancashire Posted on 10/04/2018 , work completed 10/04/2018
Recommended
The trader replied (on 05/06/2018)
Hi Dianne Thanks for taking the time to leave us a great review. Your recommendation means a lot to us. For any further assistance please get in touch :)
Excellent professional job
Customer Service
Quality
Value
On time, clean and considerate to customers home. Superb service. Can and will recommend to others. Brilliant job.
Anthony, Lancashire Posted on 09/04/2018 , work completed 09/04/2018
Recommended
The trader replied (on 02/05/2018)
Thank You Anthony for your great review. We are so pleased you are happy with our services and punctuality. For any further assistance please get in touch. :)
Excellent professional job
Customer Service
Quality
Value
On time, clean and considerate to customers home. Superb service. Can and will recommend to others. Brilliant job.
Anthony, Lancashire Posted on 09/04/2018 , work completed 09/04/2018
Recommended
Efficient, clean installation
Customer Service
Quality
Value
On March 13th HEH repaced our boiler and thermostat with a WAVE system. On his initial visit, Richard Perrins advised us on the best system for our needs, and explained the technical side in language that we could understand which was a great help. We agreed to have the new system fitted, and the "text alert" system was a great help in letting us know when the team would arrive. The actual fitting by Nathan Davis and his team was clean and efficient, with a minimum of mess and disruption and what mess there was was cleared up as the job progressed. The fitters were cheerful and polite throughout, and kept us informed about the progress of the job and answered any questions we had. Richard Perrins gave us a good after-sales explanation of how the WAVE system works, and nothing has been too much trouble. I would recommend this company to anyone needing a boiler installation. Excellent.
Robert Paul White Posted on 28/03/2018 , work completed 28/03/2018
Recommended
The trader replied (on 10/04/2018)
Hi Robert. Thank you for taking the time to leave us such a great review. It is important to us that our cutomers understand the process from start to finish and we pride ourself on the customer care we offer so to know you are happy means a lot. If you need any further assistance with your new Worcestre Wave or any aspect of your new heating system please do not hesitate to conatct us. Warm Regards All the team at HEH
Prompt, professional, tidy
Customer Service
Quality
Value
Cannot fault.
John, Lancashire Posted on 28/03/2018 , work completed 28/03/2018
Recommended
The trader replied (on 10/04/2018)
Thanks John for the Team at HEH
A smashing company to deal with.
Customer Service
Quality
Value
I recently booked HEH to service boilers at my house and my daughter's house. They are a lovely company to do business with: efficient, courteous and helpful. During the extremely cold weather at the beginning of March, one of the boilers failed. The lady on the phone tried to help me fix the problem myself (frozen condensate pipe), but the boiler still wouldn't fire up. They fitted me in to their schedule, and sent an engineer in the evening. He sorted it out quickly and the firm only charged me £30. Great service. Needless to say, I'll be using them again in the future. S. Hartley, Rossendale, 21/3/18
S Hartley Posted on 21/03/2018 , work completed 21/03/2018
Recommended
The trader replied (on 10/04/2018)
Hi Mr Hartley Thanks for leaving us a kind review. It was a pleasure to work with you and we are so pleased you were happy with our services. If you require any assistance in the future please do not hesitate to contact us Kind Regards All the team at HEH
Friendly, prompt efficient
Customer Service
Quality
Value
Andy Baxter came as soon as possible when my boiler outlet was frozen. He was very pleasant & patient even though they were extremely over worked. I've had my boiler 8 years & would recommend the firm to anyone.
Dorothy, Lancashire Posted on 19/03/2018 , work completed 19/03/2018
Recommended
The trader replied (on 10/04/2018)
Thank you for leaving us great feedback Dorothy. We will always do our best to attend to all of our valued customers. Thank Again The team at HEH
Excellent service
Customer Service
Quality
Value
High Efficiency Heating installed my boiler about 1 year ago.This cold winter my boiler failed.I contacted HEH and within a few minutes the engineer came and resolved the problem. My heating was back to normal. I am very grateful to this company. Excellent service.They are very reliable and trustworthy. Later this week Andy Baxter came back to adjust my condensing pipe. Many thanks to them. I have no worries with my boiler now .I recommend this company to everybody. Olga Flemington 14/03/2018
Fleming19 Posted on 14/03/2018 , work completed 14/03/2018
Recommended
The trader replied (on 10/04/2018)
Hi Mrs Flemington Thank you for taking the time to leave us a kind review. Its always a pleasure to carry out work for our valued customers. If you need any assistance in the future please do not hesitate to contact us. Warm Regards The Team at HEH
Professional and friendly
Customer Service
Quality
Value
Gareth serviced my boiler. He texted to let me know he was on his way and worked in a friendly yet professional manner, providing good advice. I'll definitely use HEH again!
Elizabeth, Lancashire Posted on 12/03/2018 , work completed 12/03/2018
Recommended
The trader replied (on 10/04/2018)
Thank You for your kind review Elizabeth. It means alot :) Warmest Regards The HEH Team
Extremely Reliable
Customer Service
Quality
Value
I have used the service of H.E.H for 32 years for all my Gas, heating and appliances. Their communication and reliability & consistently excellent.
Margaret, Cheshire Posted on 12/03/2018 , work completed 12/03/2018
Recommended
The trader replied (on 10/04/2018)
Hi Margaret. Than You for your valued custom over the years. It has been our pleasure to help you with your heating enquires and we look forward to working with you in the future. Warm Regards The HEH Team
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Standard network rate.