High Efficiency Heating UK Ltd

AMAZING response and repair, Rapid service, part replaced Engineer was so polite and courteous. Couldn’t have asked for more. I have called out the engineer a few times and the service received is always second to none. Highly recommend!!

We have our annual boiler service conducted by a professional engineer. All the employees at HEH are extremely helpful and conscientious in every aspect no matter how big or small the job.

Excellent service, received text that engineer was on way. Thorough service, very helpful engineer. Excellent service, would recommend.

A big thank you to Sharon for fitting in an engineers visit to fix my daughter's cooker which had a gas leak.This is her first Christmas in her own home and she wanted to do the roast.The service was professional from start to finish.Gary the engineer was brilliant and explained the test he was doing before and after he'd replaced the faulty parts which was reassuring.

Great service provided for our boiler service. Arrived on time and completed the work efficiently. Provided good advice following the work. We will be using again.

Woke up to no hot water or heating.we have 2 boilers as our house is on 3 levels . Being a Sunday and a very cold one I didn't think I would have much chance of anybody coming out to us. Not only did Andy come out and very quickly but also got both boilers working again and explained exactly what problem with each one was and a future plan .very impressed and warm again.would highly recommend. High efficiency heating, double

From our first survey to the completed job, the service has been second to none. Good contact and all queries answered clearly. The guys who fitted our boiler today were extremely professional and personable and who worked hard to complete the job . All aspects of our new boiler and wireless controls were clearly explained and we are reassured that we can call HEH at anytime if needed. Several of my neighbours have used this company over the years and they recommended them to us and we will definitely be passing our recommendations on in the future. Many thanks to all the team at HEH for a thoroughly professional and friendly service.

You'll always receive and an excellent service from Andy and his team, they are all helpful, courteous, reliable, and professional. They have serviced my Worcester boiler since installing it in 2007 and always been readily available with help and advice. Can't recommend them highly enough for both installation and servicing

I've used HEH for a number of years now. I have always received fast, quality service at a good price. Today Richard came to do a heating survey for us. He was prompt, friendly, professional and knowledgeable. I've always felt I was in good hands with HEH.

We had a small problem with a radiator, from speaking on the phone to make an appointment the service was excellent. They sorted the problem out very efficiently 15 minutes after they arrived, the engineer was very friendly and helpful. Superb service, thanks alot HEH.

The wonderful engineers that fitted our boiler were punctual, courteous and friendly. They updated us as the work went on, answered all the questions we had and did not leave until they we were happy we really knew how to use the boiler. We would definitely recommend this company and use them again in the future.

Early morning call to HEH due to a leaking boiler. immediate response and engineers visit within 2 hours. Identified problem and agreed worth contacting Worcester Bosch due to guarantee. Helpful advice and as discussed Worcester Bosch engineer arranged for next day to address under the guarantee. I couldn't fault the service provided by HEH from the initial telephone call to the engineers visit both helpful and informative. As a result we were left feeling confident in the service provided;

Came out the same day I phoned. Although they were really booked solid, when I said I had no hot water or hearing they managed to fit me in. Great service and problem solved. Thank you from a very satisfied customer

I have been with High Efficiency Heating for 2 years. It is one of the best services . Good communication . Great Efficiency ! I am very happy.Many thanks. I do not worry about my boiler any more.

From start to finish; all work carried out by HEHUK Ltd is professional and fit for purpose. I particularly like the SMS updates telling you when the appointment was booked; giving a reminder; and telling you the name of the engineer who will be turning up at your property.

Upstairs radiators fitted. Received text that engineer was on his way. Arrived promptly despite the snow. Job completed to the highest standard (as always). Boiler also serviced. I can't recommend them highly enough. Wouldn't go anywhere else.

Called this morning about a radiator with a small leak. They said they would contact one of their engineers and ring me back with a time. They rang back and the engineer arrived within two hours The leak was solved quickly.

First used HEH 2 to 3 years ago at old house. So impressed with service we've used for all our heating problems and requirements, including a new Worcester Boiler. I can honestly say the service is 1st class. From the ladies in the office to all the engineers who have undertaken work for us. Everything is explained fully and in an easy to understand way. The work is carried out professionally and efficiently. The engineers are friendly, courteous and knowledgeable. It's great peace of mind to find a company like this and I would recommend to all. Thanks to all at HEH

I've been a customer of HEH for a few years and when a recent repair report highlighted the agedness of my boiler, I considered a replacement but put if off until later. Needless to say, the boiler failed on the coldest week of the year. Andy at HEH was brilliant. He scoured several suppliers for the (now defunct) replacement part, but it was clear that a new boiler was needed. HEH quoted a price which was unbeatable by other suppliers, and the new boiler was installed within 48 hours! They even came round with portable heaters whilst the boiler was on order. I would not consider any other business, as HEH has customer service which is second to none.

I have used high efficiency heating for a many years, they are professional, honest and reliable, i have had occasions where ive had to call Andy on a saturday evening or a sunday morning and his response is always the same, he, says its no trouble im here to help at anytime, he never makes you feel like its an inconvience to contact him at these times, he is always there when i need him on those cold days when my heating breaks down. Always good quality work and a friendly service from all the staff including the girls in the office. Please dont hesitate to use this company, they will not let you down.

I called HEH Friday morning, they were with us by 9am Saturday as promised. Helped us out, came up with a plan of action. Job done. Very impressed.

Very pleased with the fast and efficient service provided. Quote and installation done within a week. Very helpful friendly,and knowledgeable nothing was too much trouble, and left the house clean no mess. Would definitely recommend.

Used HEH to install the boiler about 3 years ago, the install was excellent as well actually. Have annual boiler check by HEH which has been excellent every time. Great company, great staff.

We initially had HEH out to look at our existing boiler which was in the house when we moved here. We eventually decided to replace the existing boiler with a new one as it was apparent it had multiple faults due to its age and asked HEH for a survey and quote. This decision was based off advice from HEH but also from the manufacturer of our current boiler who agreed with the advice from HEH. HEH booked a survey and Richard arrived early on the Monday to take a look. He provided us with great advice which allowed us to make a decision on the boiler and accessories that we wanted and opted for an ATAG boiler. As our existing boiler wasn't working and we had no hot water or heating we were classed as urgent and booked in promptly for the work to be carried out in a reasonable time frame. The installers, Adam and his colleague were very professional and polite. They completed the work with minimal disruption to myself and I was able to carry on working in the house as they meticulously fitted the boiler. Adam also showed me how to setup our new WiFi thermostat and talked me through the app. Before they left they invited me into the loft to look at the boiler and be talked through the settings. I am the kind of person that likes things to be neat and tidy even if out of sight and the installation met my expectations. The wiring was very tidy and there was no mess left around the boiler or house. I would 100% recommend HEH for any work they offer.

Had a new Worcester Bosch boiler and radiator fitted. Great quote with superb knowledge from the boss. No salesman just honest tradesmen. Explained how things would be fitted and notified me water pressure was low and who to contact to rectify situation. Fitters were prompt with much appreciated text to say on way. Great job completed in timely manner, cleaned up after themselves and went through appropriate paperwork. Couldn't ask for better. Absolutely no hesitation in recommending them,they really know their stuff.

Excellent service from the start to finish I cannot recommend highly enough. Very clean workers left no mess,and were very professional 10 out of 10

Chevy Rogers carried out our first service since the boilers was installed twelve months ago. He notified us prior to his arrival and carried out the service quickly and effficiently, and responded to our additional requests and queries in a friendly, helpful and clear manner. Once again, HEH have given five-star service. Thanks!

Fire, surround and a new radiator installed. Very professional service and high quality job done well.

Gareth of HEH (UK) Ltd installers of the boiler carried out the annual service at the same time serviced our gas fire. He arrived on time introduced himself in a very pleasant manner and commenced the service. He was very thorough and efficient and answered all my queries regarding the operation of the various heating and hot water options. These had of course been explained at installation but I needed a refresher. He then completed a full service of the gas fire which although old still does an excellent job for us. Gareth realiy went the extra mile in checking whether we had a carbon monoxide alarm and then checked it to confirm that it was working satisfactorily. Gareth was a typical example of an HEH employee all very pleasant and efficient. I sleep easy with this firm we know if we ever have any heating problems I only have to ring and they will in the shortest of time send some out to help us.

Engineer arrived as scheduled Service done quickly and very efficiently and cleanly Full marks job, well done.

HEH installed our boiler and have been servicing it for 10 years. Excellent prices. Totally reliable, friendly and competent staff both in office and on the job. Always arrive at agreed time. I thoroughly recommend them.

The service you expect. Always reliable, friendly and helpful. From fitting the boiler to servicing they’re excellent.

Punctual professional service with tradesmen that really know what they are doing and when they had finished, my home was so clean, its like they had never been here. 10/10 would not hesitate to use again.

These guys know what they're doing and take great care to protect furnishings and carpets etc. They were all very friendly and helpful which makes for a much easier experience. I wouldn't hesitate to recommend HEH to anyone who needs any kind of central heating work.

Had slight problem with hot water,called heh they came out within 2 hours sorted problem out.brilliant service very helpfull.

Reliable, informative and always well priced. I have been using Andy and the team for a number of years for both personal and landlord gas servicing as well as a home boiler replacement. The team are always helpful and informative and the administration team will always look for the earliest appointment to suit you, sending reminders when services are required. The work the team have delivered has always been first class and competitively priced - highly recommended.

Reliable, informative and always well priced. I have been using Andy and the team for a number of years for both personal and landlord gas servicing as well as a home boiler replacement. The team are always helpful and informative and the administration team will always look for the earliest appointment to suit you, sending reminders when services are required. The work the team have delivered has always been first class and competitively priced - highly recommended.

My boiler was serviced this morning by C. Rogers of HEH. He was polite, well presented and did a excellent job, explained everything. Very pleased. I have had dealings with HEH before and have always been very confident of all their engineers who have arrived. I would certainly recommend them.

Have used HEH for my last 3 installations friendly professional service always arrive at time arranged any problems they are always ready to go the extra mile to get it sorted would recommend them without any problem.