Endorsed by Which?

High Efficiency Heating UK Ltd

5.0

962 Reviews

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jul 2020
Jul 2019

About

High Efficiency Heating (UK) Ltd.
We are a local, family run business based in Ashton Under Lyne, Lancashire. All our engineers are Gas Safe registered which means they have been certificated by the official regulatory body to make sure they are competent and qualified to work safely and legally with gas related appliances in your home.
HEH are Level 2 Worcester Accredited Partners. Our engineers have received training by Worcester Bosch to install and maintain their products. Because of this partnership we are able to provide you with their industry leading parts and labor guarantee.

As a business focused on excellent customer service, quality and value, High Efficiency Heating (UK) Ltd have now received over 500 five star Which Trusted Trader reviews from which we are very proud of.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Gas cooker installation
    • Gas emergencies
    • Gas cooker repair
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Gas installers

    • Gas Fires
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
962 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Prompt and professional.
Customer Service
Quality
Value
Had work carried out several times, found them to be very professional and friendly. I would recommend H.E.H. to everyone. Give them a call.
Brian, Cheshire Posted on 04/08/2016 , work completed 04/08/2016
Superb service.
Customer Service
Quality
Value
From beginning to end of the installation of a new gas boiler. The work carried out was professional at every stage, and the installers were helpful in answering questions and were polite.
David, Cheshire Posted on 30/07/2016 , work completed 30/07/2016
High Efficiency Heating Uk Ltd , carried out a first class Job
Customer Service
Quality
Value
HEH UK Ltd were recommended to me by my Gas Test Certification Engineer. The carried out a strip out of existing system and installation of new , including a new Gas supply from front to rear of house. There reaction to my request was prompt , there price very competitive, and the installation carried out quickly and efficiently, with minimum disruption to my tenant. My tenant ask that I thank the team for the work they carried out. The team cleaned up each night before leaving and were tidy in the whole of the operation. The tenant was very pleased as I was , when I inspected the installation. A great Job all round , I have no hesitation what so ever in recommending the firm. S. Bamber
S&S properties Posted on 29/07/2016 , work completed 29/07/2016
Prompt & professional
Customer Service
Quality
Value
Very good and very helpful.
Frank, Lancashire Posted on 29/07/2016 , work completed 29/07/2016
Excellent service from start to finish
Customer Service
Quality
Value
I have just had my new boiler fitted by HEH UK Ltd and cannot praise the team enough. Right from the start when Andy came out to quote for the boiler through to the installation yesterday by Dylan and Kyle the whole experience was professional and stress free. Dylan and Kyle arrived exactly at the time I was given and worked right through the day until completion. They were very polite, hardworking and easy to work around. They treated my property with respect and made sure all surfaces and floors were completed covered for protection. After the installation they cleaned up everything, so much so that after they left no-one would have believed I had just had a new boiler installed! I would highly recommend this company to anybody considering getting a new boiler. Their customer service is second to none. Well done to all the team. A big thank you from all my family!
Dianne Harris Posted on 27/07/2016 , work completed 27/07/2016
Brilliant job from start to finish.
Customer Service
Quality
Value
Excellent and very professional job. Clean and polite tradesmen. Everything explained at completion of job. Would recommend. (Dylan & Kyle tradesmen)
John, Lancashire Posted on 27/07/2016 , work completed 27/07/2016
Excellent job
Customer Service
Quality
Value
HEH were extremely professional and thorough from start to finish, cannot fault their work or the way they dealt with us. We had no doubts about them from the moment Andy first came to do the survey and that opinion was confirmed once they were on site. Extremely tidy, thoughtful and knowledgeable, I wouldn't hesitate to recommend them.
Paul Watkins Posted on 21/07/2016 , work completed 21/07/2016
Central heating, boiler replaced
Customer Service
Quality
Value
Suitability and costs of replacement boiler explained thoroughly at home consultation. Boiler replaced promptly with minimal disruption. Clear instructions given on controls and after care service. Andy and his team were cheerful and professional throughout. Very pleased with new boiler.
Catherine, Lancashire Posted on 14/07/2016 , work completed 14/07/2016
Pleasant, helpful, efficient.
Customer Service
Quality
Value
Came on time, very pleasant, got on with the job. Would recommend to anyone.
Marjorie, Cheshire Posted on 13/07/2016 , work completed 13/07/2016
Excellent service
Customer Service
Quality
Value
They were very helpfull full of knowledge and a great service . I couldnt have asked for more a pleasure to have dealt with them
st james church Posted on 12/07/2016 , work completed 12/07/2016
My Review
Customer Service
Quality
Value
Excellent
Francesca, Lancashire Posted on 10/07/2016 , work completed 10/07/2016
Brilliant job
Customer Service
Quality
Value
A wonderful job, arrived punctually. Couldn't fault the jobs. The engineers name was Dave. He was pleasant & helpful. Will definitely carry on using this company who did an excellent job when they put in a new boiler in 2013
Patricia, Cheshire Posted on 05/07/2016 , work completed 05/07/2016
Quick, clean, professional
Customer Service
Quality
Value
Job needed cooker stripping down to fit new part. It was done quickly and efficiently with no mess. Very friendly and pleasant man.
Marian, Cheshire Posted on 05/07/2016 , work completed 05/07/2016
Services with high efficiency
Customer Service
Quality
Value
Dave was prompt, very approachable, serviced my boiler very quickly as I have had no problems with it. I would recommend this firm to anyone.
Sandra, Lancashire Posted on 01/07/2016 , work completed 01/07/2016
Brilliant job prompt & professional, v. good
Customer Service
Quality
Value
An excellent service as always can't praise them enough. Well done High Efficiency Heating UK Ltd
Dianne, Lancashire Posted on 30/06/2016 , work completed 30/06/2016
First class job
Customer Service
Quality
Value
The workmen turned up on time (contacted me before hand to check it was still okay to come). Worked steadily and efficiently to complete the boiler change. They even fixed a leak on my gas cooker.
Ian, Lancashire Posted on 27/06/2016 , work completed 27/06/2016
Prompt & professional
Customer Service
Quality
Value
Engineer by the name of Dave Taylor carried out the work. He was friendly, polite and knew what he was doing. A job well done and no mess left behind.
Peter, Cheshire Posted on 22/06/2016 , work completed 22/06/2016
Brilliant Job
Customer Service
Quality
Value
HEH did an excellent job in fitting our new boiler and some new radiators. Dylan, Arron & Kyle were very pleasant and efficient and had lovely manners. They made sure they cleaned up after themselves when they had finished and the house was left nice & tidy. Everyone from the office staff to Andy, the boss, gave a very efficient service. We would recommend HEH Up Ltd.
Jennifer, Lancashire Posted on 07/06/2016 , work completed 07/06/2016
Prompt & professional
Customer Service
Quality
Value
Very good service, very pleasant man who came to the house and carried out the job quickly and professionally gave us info about the boiler we didn't know!
Robert, Cheshire Posted on 02/06/2016 , work completed 02/06/2016
Prompt & professional
Customer Service
Quality
Value
As usual prompt & efficient service. Would highly recommend this company.
Eddie, Cheshire Posted on 31/05/2016 , work completed 31/05/2016
Excellent
Customer Service
Quality
Value
Good service, had them for many years at two properties. Polite, reasonably priced and attended at my convenience.
Julie, Lancashire Posted on 27/05/2016 , work completed 27/05/2016
Completely happy
Customer Service
Quality
Value
The job was supplying and fitting a new gas fire. The work was prompt and efficient. The engineer tidied up afterwards leaving no evidence of the work apart from a nice new fire. I have always been happy with the work done by High Efficiency Heating UK over several years and would always go to them for anything I need in the future.
Gillian, Lancashire Posted on 23/05/2016 , work completed 23/05/2016
Excellent job
Customer Service
Quality
Value
The work was planned out. They had to remove a lot of cupboard units to remove old boiler which was unexpected but replaced it after new boiler was fitted. Did not know it had been out. Finished job was a hundred percent neater area left clean and tidy, went the extra mile. Would recommend to anyone. Well done, thanks.
Robert, Lancashire Posted on 11/05/2016 , work completed 11/05/2016
Prompt, reliable, professional
Customer Service
Quality
Value
Excellent, reliable, trustworthy service. Text and phone communication at all stages of transaction was superb. No time wasted and no disruption to work.
Mark, Lancashire Posted on 09/05/2016 , work completed 09/05/2016
First Class Job by First Class Engineers @ HEH
Customer Service
Quality
Value
I would recommend Andy and his team, they arrived promptly and were customer focused. The guys were professional and had a clear understanding of what was required, with the knowledge to carry out the task and they even tidied up afterwards! Customer satisfaction was clearly evident! Would have no hesitation in calling on HEH again if required.
Peter Darby Posted on 06/05/2016 , work completed 06/05/2016
The trader replied (on 03/05/2018)
Hi Peter. Thanks for leaving us a great review. Thank You for the opportunity for us to carry our work in your home. It means a lot to us that your are happy with our services. If you need any further assistance you know where we are :) Thanks Again From all the Team at HEH