Homeglaze Home Improvements

We were very impressed with Homeglaze Home Improvements. Double glazing and back door replacement were carried out in timescale quoted and for the price quoted. The team were prompt, professional and always tidied up at the end of each day. We are so pleased with the end result and quality of the windows and back door. We would highly recommend Homeglaze.

I had been in contact with a number of other companies to get a new interior front door for my flat. Homeglaze were the only company that were able to provide me with what I needed. They were able to carry this out really quickly to and excellent standard. Highly recommended

Job completed within 2 working days, on time, on budget agreed as a returning customer. Communication friendly, efficient, very helpful and ability to discuss needs on the phone. Workman well prepared and completely trustworthy. Receipt sent immediately and spare key to be posted within a fortnight.

Previously Homeglaze fitted a new kitchen window, back door and new skylight. We were so happy with their work that we did not hesitate to book them again. This time we had new windows to the front of the house and a new front door with a glass panel to the side. All work was completed within budget and no extra charges were incurred. Homeglaze were efficient and prompt at returning our call, booking an appointment for a quote and for a member of their team to come to our home. Not only did they measure up but they advised us when giving us options of types of windows and door e.g. which ones should open and which ones should not in order to be practical and safe but also look good from the outside. All members of the team from the person who called us to the person who quoted us and to the fitters all were polite, efficient, punctual, knowledgable and tidy workers. Homeglaze also followed up after the work to check we were happy. There were no problems at all but I am confident that if there were, they would have been resolved promptly. Great service and advice. Highly recommend.

Michael was prompt on arrival and got straight to work. The quality of the installation was excellent and the product looks good.

We have used Homeglaze before and have experienced their fantastic post-installation customer service. When we needed our bedroom sash window replaced (poorly installed 8 years ago by local cowboys with terrible customer service), there was no question that we would use Homeglaze again. And of course, it was a great experience. Chris came when he said he would come, worked hard and hey presto, a beautiful new sash window, perfectly functioning (so smooth, I keep wanting to open and close it). He made sure I knew how to use it, cleaned up after himself and very kindly even re-installed the blind fixings and helped me with a stuck lock on another window (installed by the aforementioned cowboys). I know that if there were any issues with the new window, Homeglaze would be round fast and reliably to sort it all out. Will never use anyone else.

I got quotes and visits from three vendors including homeglaze and a big name company that operates nationally. What stood out about homeglaze was the personal interactions of the staff. I gather it is a small operation of people who care about service, quality and delivering what the customer needs if not more. I dealt with Jay initially who is very personable and took my request and discussed what I was trying to achieve. At no point did I feel any pressure nor like he was trying to oversell things I didn’t need. The quote ended up being cheaper than the big-name company - the latter of whom tried to convince me we needed scaffolding to install on our first-floor windows. Jay told me this was rubbish and it could all be done from inside. The sales pitches were also night and day - e.g. Jay learned what I was expecting and talked me through the childproofing hinges and added at no additional cost. Chris was the installer - what a stand up guy. If only all tradesmen were this professional. Fantastic workmanship and left the place so tidy it was as if he was never there. The frames look fantastic and well sealed. They were a right mess before. And it wasn’t till after he left I realised he replaced my kitchen sill which was falling to bits! And he re-caulked my kitchen countertop 😂 love this person. The surveyor and admin staff were very good as well - calls always returned and my additional requests were accommodated Worth the price, highly recommend it!

My mother was targeted by rogue window installers who tried to hard sell her windows. I was determined to find installers who were Which traders, who are competent, professional with good business ethics and who could provide a great service without hard sell. We contacted Homeglaze as I was initially dubious of all the good reviews they had and spoke to George who provided me with the assurances they would not disappoint. From my initial meeting with Dave the salesman who wore a great aftershave. I’m sure that’s what changed my mind. To being kept informed by customer service team Dean on the whole process from start to finish and providing assurances of when delivery will be made and who the window installers will be attending my mothers home. To Dave the window installer who did a fantastic job with installing the windows twenty years experience ( apart from the glass breakage on site which was a small issue but quickly resolved by Dean) is a lover of soul music, and Justin who did a fantastic job ensuring the house was left spotless. My mother is very happy with the final finish as you can tell the difference as the house is much warmer without the heating on which is a bonus, as previously you could feel the draft coming from the windows. My mother only had the front of the house done, but we will be contacting the company again to have the Patio doors changed later in the year. I would highly recommend Homeglaze as you will not be disappointed.

Ten windows were replaced in a three storey townhouse. Gutters were also cleared. The price included scaffolding. The salesperson was very helpful and friendly, not pushy and gave good advice on what should be replaced first and what could be left for a later date. Quotes were given the same day and different options were discussed. Surveyor was booked in for the next day to measure up. Office staff were helpful and answered any queries the same day. Installers, were friendly, competent and efficient, completing the job before schedule. Homeglaze was recommended to me by my neighbours who recently had work completed. Since the windows have been done, there has been no condensation at all.

Employed Homeglaze to replace an old side return door with a new flush pvc model. Very good customer service, friendly and responsive at all moments. George was our lead contact and was very helpful and informative. The team on day of installation were nice and efficient, and pointed out a very small mark on one of the handles which I have been given the option to have changed if I decide to in future. Generally a very positive experience.